This place isn't high society. It's very much a local garage. They are nice and helpful and…read moreconsistent. I go here for all my inspections and for gas.

Simple gas station, gas is higher priced. It's convenient. The staff is not very friendly or…read morecommunicative, but they do their jobs.

My first time at this shop, went there because it was near my shop and my car was leaking…read moreantifreeze and over heating. Took it in to get fixed brought it in at 830am got it back at 330pm. So they text you an invoice telling you how much it's gonna be labor,parts,taxes. They told me I need to replace hose connectors wich was gonna be $220 total. They also recommended to change the thermostat wich was another $324 but I declined that. What they don't tell you in the invoice is that they gonna charge you a diagnostic fee of $158, you find that out at checkout. I mean a diagnostic fee of 158 just to see that I need new hose.

Been going there for decades, thru always gave great service with very reasonable prices but after…read morethe ownership change, the service rep Vinny wants to up charge and find every little thing waiting expensive OEM parts unnecessarily. Very dissatisfied with the customer service, repairs have been decent so far but I'm going to look around for another place for my business

Top notch service. Cannot recommend them enough. I wouldn't hesitate to trust this group with all…read moremy Volvo needs.

Jim was very helpful in diagnosing the issue on my Mercedes Benz. He is very knowledgeable with his…read moreextensive experience with MB cars. He let me know which items might need to be addressed in the future. Very glad that I connected with these guys.

Hands down the best customer service I've had in a long time, the owner has outstanding and…read moreunmatched work ethic, Our water pump failed mid road trip, we called 10 different shops and got told no we can't get you in last minute or no we can't fit your van... but not Muneer's Auto repair, he got us in and out within an afternoon and didn't overcharge or try to add anything on. Smart, reliable, hard working If you ever need work done, call them!! Thanks again! You saved our road trip

Stopped in for an inspection sticker, a few people were in front of me. The process was quick and…read moreeasy. Will be returning for car services in the future!

Lou and the guys at Hubs are very cordial and most important trust worthy. Word of mouth is the…read morebest marketing and when a mechanic does a decent job and is most importantly TRUSTWORTHY they have my patronage and my advocacy. I have dealt with many mechanics in the past who have very likely to most definitely overcharged me and certainly charged me for items and labor on my vehicle which absolutely did NOT need repair and which I absolutely did NOT ask for them to do. I can trust Hub Starters, because in my experience they have told me to not do things which weren't important or a safety concern when they could have easily made money from me, but instead put their service before profits.

Hub Starters are liars and thieves. They up-charge for work they never do. They robbed me for…read morealmost $1,000. Before you think that Hub Starters might not likely be doing the same to you if they haven't already, taking advantage of honest, hard-working people who (they think) don't know anything about their car or engine, ask yourself this: must you always drop your car off to be serviced for an extended period of time? Do they give you a hard time about sitting and waiting for the work to be done? If so, when you pick it up, have them point out to you what work was done. Take pictures before, and take pictures after. Make sure that the work is actually being done. I am a full-time college student and a single female. I am new to the area. I have recently had to start my life over from scratch. I don't have family or friends here. I work for the City and moved here for work. A little over a year ago I found and bought my car. It is a 2004 Ford Taurus. It is my only asset. As much of the work that my car needs done that I am able or capable to do, I do it. My friend and I attempted to to do a tuneup. We did alright, but unfortunately we were only able to change the front three spark plugs and wires on the engine. We couldn't finish it and do the back three, because generally one must take the manifold off. (Alternatively, one might access it from underneath with the use of a lift kit. This I don't have.) Since moving here to Malden, I have had my car serviced at Hub Starters. I was referred by a coworker and someone whom I had thought was a friend. I needed the break pads replaced. While I was waiting for the break pads to be done, I spoke with the owner about some other work I needed done. In particular, I told him that I needed the tune up finished - the back three spark plugs. He told me that they wouldn't have time to do it that day due to the fact that the manifold would need to be taken off and that it would take some time, but we made tentative future plans for me to bring it back to have it done. Fast forward - while at work at my other job one day, my car wouldn't start. I thought it was the starter. I rented a car on my lunch break, expecting to have to have the car towed into Hub Starters for further repairs. When AAA showed up, the service agent was able to jump my car off of the jump kit. It wasn't the starter, it was the battery, he said. He could have replaced my battery right there, without charging me a thing that day. Hell, I could have changed my own battery. Instead, I asked him to tow the car to Hub Starters. I would get the work done that I had been putting off and desperately needed - primarily the back three spark plugs and wires on the engine At the end of the day, Hub Starters charged me just under half a grand. This was to change the battery, replace the drivers side mirror I had broken, but mostly, to complete the pain-in-the-butt tune up I needed so badly. I picked up my car and drove off, and didn't think twice about it. Until my car started intermittently stalling. Then, one day, I popped the hood, and lo and behold - the same old spark plugs and wires. Hub Starters charged me a small fortune for work they never did. I went to Hub Starters to straighten it out. Surely this was an oversight. No way did they intentionally charge me almost $1,000 for work they never did. The battery and the mirror, I could have fixed that myself. I popped the hood to show the owner. The first thing he said was, "these are new wires," fingering the back plugs' wires. Until I pulled out the old matching front wires we had changed, still stored in my trunk. So then he says, "hold on, give me a minute, I'll figure this out." He goes into the shop for a few minutes and then comes back. He has my receipt in his hand, and he tells me, "we charged you for three spark plugs. We didn't charge you for the wires. You didn't ask us to change the wires." I'm floored already. Who ever heard of anyone changing the spark plugs but reusing the old wires? "So you changed the spark plugs but not the wires?" "Yes," he says. I'm about to pop the wire off one of the back plugs to see if they were new plugs. "We changed these ones," he tells me, pointing to the three front spark plugs. The plugs I had already just changed. The plugs that were brand new. "Why would you do that?" I asked him. He said, "because we ran a diagnostic and the machine told us that was where it was misfiring." I didn't need a diagnostic. I needed the three spark plugs on the back of my engine changed. Hub Starters ripped me off and stole almost $1,000 from me, and I still need the work done. Hub Starters, my Cash App is $LittleHypocritic, if you want to return the money you stole.

Flew in. Had car troubles and these guys took us in even though they were busy and helped us out.read more

Went in with an unknown engine problem, and was given very fair and honest treatment. My car would…read morehave needed an entirely new engine, and it wouldn't have been worth it. The staff were kind and supportive, and declined to charge me for the work, which they didn't have to do.

I call this place and asked the lady that answered the phone how much it would cost to replace all…read more4 struts in my car and she asked for my number and said she would call me back with the price but never did this was back in August this year 2021 I been hear before they do good work though but never returned my question about a price

Don't let the name fool you. Everett Trans does it all. Great job , priced right and honest…read moreservice. Go there...

I talked to Kenny on Friday morning, and he'd told me he'd have the parts for my 2020 Sierra Denali…read more6.2 engine on Monday. They are notorious for having lifter problems. I brought my truck in on Monday morning at 8 am as agreed. No parts as of Wednesday. He had torn the motor apart and told me his supplier refused his credit card and did not send him the parts. He then made excuses for his lack of follow-up for not having the parts. When I questioned him on Wednesday why the delay, he told me I was "pressuring him". I told him to put the motor back together and not to do any more work on it after seeing how he did business. He got angry and claimed he would never work on another 2020. He told me they "had made changes" on the 6.2 motor. I would assume a guy who owns an auto repair business would be aware of any changes on vehicles three years old, but not Kenny. At no time was he apologetic about the delay and his lack of follow up to get the parts. He had assured me on Friday the parts would be there on Monday and that the job would be finished within three days. I picked up my Sierra Denali on Thursday afternoon just before he closed his shop. I was charged for tearing my engine apart and putting it back together again with no new parts for improvement like we had originally agreed upon. I would have been much better off taking my truck to the dealership in Oxford. Live and learn.

I heard about this shop from my brother and sister a few years ago and how much they liked their…read morework. Before that I used to bring my vehicles for the past few decades to my uncle who lived nearby in Reading. He was one of the most knowledgeable mechanics you could ever meet. Not to mention being reliable, fair, and honest. He was known far and wide for his reputation. After he retired I started bringing my truck to Kenny's for repairs. I have to say, I never met anyone else besides these two guys that could compare to my now late uncle as far as their workmanship. They tell you what your vehicle's diagnosis is, and what you need done. Period. No pushy add-ons that you don't need, no inflated repair bills because of this or that. After the work is all done they call you up and tell you over the phone exactly how much it's going to cost right down to the penny. If there's another issue concerning your vehicle they might find, they'll let you know and what your options are, there's no pressuring you like some other chain repair establishments I won't get into. I couldn't believe how fast they got around to fixing my vehicle, and how decent a price for parts and labor they charged me. These guys will treat you right, they don't talk down to you, and they won't give you the runaround. When you find a great mechanic as they say, stick with them.