While all Valvoline's make the oil change process simple and smooth, this is the best location by…read morefar. I've here a few times and every time I'm amazed at how quickly and efficiently the team runs. Robert and Jason looked over everything in my car and were able to quickly check my fluids, lights, tip everything off, change my air filters and they even helped with my wipers which had been set wrong by the windshield company. They answer questions completely unrelated, give advice for where I can get my starter checked, they know cars and they know the local body shops for things Valvoline doesn't cover. Andrew took care of my Oil change while the guys were taking care of the rest of the car and helping to tighten a lightbulb that loosened. All in all, I was out of there in 22 minutes including the wait time, two biscuits for my dogs and a coloring pack+ crayons for my toddler. We don't go anywhere else!

Stopped by for an oil change and I was in and out in about 10 minutes. They also changed the cabin…read moreair filter and we opted for new windshield wipers. There was a 20% off coupon linked to the Yelp page and that shaved off about $50. The employees were friendly and worked quickly. No complaints, I'd recommend this location!

Terrible experience at Bouchard's Auto. When I pointed out that my car lighter was missing, one of…read morethe guys actually tried to start a fight with me. On top of that, they charged me $7,000 for work that should've cost no more than $4,000. Completely unprofessional and dishonest -- I would never recommend this place. ONLY good thing I can say about this place is that the owner said he would buy my car for more than anyone offers. But ya this place is NOT IT

I have a 2022 Outback Subaru, that is needed a sticker! I stopped by the shop and asked the…read moremechanic if they can put a sticker on my car, without hesitation or even looking at the car he quickly responded to me by saying that is going to be a long wait even though there were no cars in the bay. This is actually my second times that I have gone to this shop and asking for services, in both visit I was refused service for being an Afro-American of which I could not find any other reasons for them for their refusal to provide me with service. This situation is definitely needed to be investigated to ensure all clients receive the same level of respect, and applying the same policies and procedures consistently to every customer, and avoiding any form of discrimination or favoritism; essentially treating everyone with fairness and dignity as a customer.

My 2019 started leaking oil, and needed an oil change/diagnosis ASAP. Went to Valvoline 12/26/2021…read more(no apt.) and was met with an immensely courteous, friendly staff. Despite being an "in and out" service, I did NOT feel rushed. I explained to them I had a decent oil leak, but being a 2019 should not be due to wear and tear. They started to investigate and checked the seals. Turns out my oil filter that is exposed to the road via undercarriage, had a small hole in it. The rest of the operation/oil change felt like a military operation (prior service Marine); shouted out what tasks were completed to colleague at the terminal recording results of each stage of oil service. Brandon, Alex, Noah, appreciate you all, thank you for being professional, knowledgeable, and patient with finding the hopeful cause of the leak (update: no leaking since oil change!). FYI: I read a few reviews about Valvoline's pricing. Here's the thing. Yes, it's more expensive than other spots. However, most other places you need to make an appointment, and could wait upwards of 30-90 minutes in a lobby/office for car to be serviced/leave for day. Just understand that accessibility is factored into their pricing. I literally went the day after Christmas with no appointment and was in and out in 15 minutes with peace of mind, and could continue on with the rest of my day without having to make an oil change a whole day ordeal. For me, it was worth it. NO ONE asked me to write this review. To be honest, I am happy to write this. The service was fantastic.

Second time in a row at this location where they don't acknowledge you while you're waiting, then…read moreanother car pulls in behind me and somehow they end up going before me. Long wait times and poor management here. Go somewhere else if you can

(WARNING, two gentlemen run this shop if I'm not wrong father and son. don't let the son touch your…read morecar he did all my "repairs") I've been on top of my cars maintenance, first time I went to get tires rotated he did what was needed for cheap. Once I frequented this shop more the more the issues came. went to change my exhaust manifold and going to this shop has been the worst mistake I've made. Spend around $260 to get the new gasket and to install $260 is a generous amount for this repair. I got my car back with no gasket and half of my bolts switched out to old rusted bolts basically got switched out for old car parts. The younger guy tells me he changed my gasket initially I couldnt here the noise of broken gasket but after the second time I started my car the sound was back not sure if he just glued the gasket together or what. But that has been the worst job anyone has ever done even after paying $260 he denied me when I went back to get it fixed with out charge couldn't even get a refund for being robbed for my parts. If you go to this shop make sure the older gentleman attends you and works on your car, the younger kid seems to get work from him sad case for customers

I highly recommend Canal Auto Shop for any of your car repair needs. I called the shop from out of…read morestate today (on a holiday, no less) and spoke with Dee, who graciously allowed me to have my college-aged daughter have AAA drop off her non-working Honda Accord for repair. I explained to Dee what we and AAA thought the problem may be (a bad alternator or serpentine belt) and Dee said they would take a look and have it repaired today. He gave me an estimate over the phone and had the car repaired in a few hours at the exact price quoted. It turns out it was a bad alternator, after all. I am so grateful for Dee and his shop for taking my daughter's car in last minute and ensuring she'd have a working vehicle for her first day of senior year of college tomorrow morning. Thank you for being so kind, helpful and timely with the repair! Will definitely return in the future!

They were able to re-charge my grandma's AC same day, we ended up opting for next day. Friendly,…read morehelpful, quick service! Thank you!

Billy Jr charged me $80 to figure out my car was out of gas. And $3 to touch it. Then he *tried* to…read moresell me a battery +plus installation. And when I handed over my debit card, Billy Jr told me to look on the bright side - my car would be warm and toasty when I got in it. In other words, they had just taken her for a ride.... notice the incoming mileage of zero on my receipt? These mechanics are shifty-eyed, low-level, america-made only. Billy laughed when I thanked him before getting in my "warm toasty car. " As an intuitive woman, it felt very violating. But nothing bad can happen in Salem ya know? So if you are a man or woman, buyer beware. Needy boys needed at SPG!!

Classic old time auto repair shop in the heart of historic Salem…read more Recommended highly by my close friend of 50+ years who has been servicing his Subaru's for over 20 years. Ordered an oil change tat went swell but I am not happy that they added a 4 tire rotation ($40) That I never ordered. Not happy about that.

Wonderful helpful and so very knowledgeable. I am very grateful they fixed my flat while I waited…read more Also a short time ago I had an alignment done by someone else and I had to go back twice to the other place and it still wasn't done correctly so I went to Mully's And they aligned my car perfectly the first time. Thank you for having pride in your work!

My daughter, who was preparing for an imminent cross-country car trip, suddenly discovered that one…read moreof her tires was reported as low on air. She was unable to fill it up with her compressor. She called AAA, and they were also unable to fill it, so they towed it to Meineke in Beverly. It was near the end of the business day, so she figured they'd get to it the following day. What she didn't know was that the shop would be closed for the following four days. The next morning (before we knew that Meineke was closed), I had called and left a message on their voicemail. Then we learned about the closure, so my daughter started to figure out how to get her car towed elsewhere. However, to my very pleasant surprise, Chris from Meineke called me back. Apparently, he was catching up on some work during the closure, and had a mechanic on emergency standby. I described the situation to him, and he said he'd see what he could do. The next thing we knew, Chris and the mechanic, Paul, had thoroughly checked the bad tire for leaks, checked the valves on all four tires, fixed the valves on two of them, topped off the fluids, and checked and inflated the spare tire in preparation for the long drive ahead. All without requesting any compensation at all, on a day that they weren't even open! This saved my daughter considerable aggravation, time, and money. It was truly above-and-beyond. A heartfelt thank-you to Chris and Paul for helping us out of what was shaping up to be an all-day stress event, and for reminding us that there are such wonderful examples of professionalism and kindness out there.

I had brought my car here a couple weeks ago because I broke down twice in one week. They told me…read morewhat was wrong with my car in full detail. The prices were not nearly as high as I had expected it to be. Staff are friendly. I recommend this place! I will definitely be back for any future needs!!

Purchased 4 Continental tires for my Jeep. Told the woman Patty on the phone that I wanted brand…read morenew, not something laying around .. She laughed and said all our tires are brand new and current. Got 3 miles back to work to look at my $1,100 tire job. All 4 tires are worn on edges, someone's returned tires not brand new. Never go to Sullivan Tire again. And to really make things worse..the dot code: July 2024. 2 years old.

Had 4 brand new nokian tires and new wheels I supplied mounted on my Tesla Model Y. Everything was…read moreout of the box- brand new! The shop could not balance the set. I gave the shop a second attempt to balance the setup but they failed. Kevin insisted that there was in issue with my wheels and that he sees it all the time. I went to town fair tire, they checked the roundness of both wheels and tires. Town fair tire discovered one of my wheels was out of balance causing issues. $200 wasted and 2 trips back and forth to pickup my car from this place when their tire machine has issues. Before going to town fair tire I ordered a new set of Nokian tires from Sullivan through their call center and was going to mount the new tires on my stock wheels and tires (as suggested by Kevin). 1 day after placing the order I get a call from Kevin saying not to come in for my appointment I setup with the call center, and that Kevin will call me when the tires come in. Well that never happened, it's been 3 weeks, approaching 4 weeks. I've gotten lots of tire services and inspection stickers done at this location and the Watertown location. I'm taking my business elsewhere now. I would also appreciate a refund since they never got the job right.

Jason has been our mechanic for more years than I can remember. Highly recommend; quality and…read morereasonably priced work, honest and friendly! The best in town!

I've been here for brakes and some minor repairs. Jason was great…read more I set up a time, dropped it of and it was done the same day.

Just posted this same review on Google! This place is great, I had to post on Yelp too :) !!…read more I had quite a bit of work that needed to be done on my truck, and they took care of everything for me! They replaced the starter, A/C compressor, fan belt, brakes, and struts, and also fixed my heater. The service was fast, the pricing was very reasonable, and by far, this was the BEST experience I've ever had getting work done on my truck. The mechanic that my friends and I had used for years recently retired, so finding a new auto repair shop that I could trust was really important to me. I was so happy with my experience here that I've already started handing out their business cards to friends who were also looking for a new mechanic. It's such a relief to find a shop that does great work, charges a fair price, and takes care of you. I'll definitely be coming back and highly recommend them!

From the owner: Moncho Auto Repair is a full-service auto repair shop dedicated to providing reliable, high-quality…read moreautomotive maintenance and repair services. Our team has experienced technicians specializes in diagnosed and repairing all makes and models, from routine oil changes and brake repairs to complete engine diagnostics and transmission work. We prioritize customer satisfaction by offering transparent pricing and honest recommendations in timely services. We use state -of-the art diagnostic tools and high quality parts to ensure every vehicle is repaired to the highest standard. Whether you're in need of preventive maintenance or urgent repairs, Moncho Auto Repair is your trusted partner in keeping you vehicle running safely and smoothly.