I don't trust places that don't have the prices listed for their products. More than half the…read moreproducts in the store have no prices listed, so you have to take the items to the register for them to tell you how much the item costs.....??? No, thank you

This shop is run by an Asian family, as a lot of black hair shops are, but they are by far my…read morefavorite in Stafford! They will haggle with you, if the hair you want is out of your budget, if they don't have the color you are looking for you, they'll offer to order it for you, too. When I went looking for, what I call, blonde extensions with dark roots, as they call it, Ombre, I had to settle for the 1B27, because I was too impatient to let them order it and wait for the arrival. They are one of a few shops that carry a variety of blonde extensions, so I always end up buying my hair from here. Great shop, great people, great hair!

I wanted to give NO STARS (couldn't post without at least 1) Don't go!!!! Save your money & time…read more I've never seen such money hungry & dishonesty such as this business. Knowledge of hair (in general), styles and technique is lacking, MAJORLY. Half of what is needed to have your hair appropriately done is not even available in the store. Save your disappointments & go to the next salon.

She was super genuine and really accommodating. Great service and had a wonderful time while…read moregetting my hair done!

Terrible service!!! Been bringing my daughters here for 3 years for braiding and it's been…read moreamazing!! Now that there's new management it sucks! Unprofessional! Brought my daughter for braiding booked the first appt of the day my daughter was still not done by 3p I had to pick her up for her sisters baptism. Mrs Dee said I could bring her the next day to finish up. Went next day it was closed I called her said oh my boyfriend got in a car accident let me see if one of my girls can come. No one came the next day came back she finished. Freaking worst experience ever!!! She had the never to tell me it took so long cause she has a lot of dead ends girl BYE!!!

Ms. Dee was fabulous. I appreciate the service and professional treatment. Utopia services are well…read moreworth the trip indeed. For one area of improvement, it would be to help clients get in and out and not waiting. Clients have many scheduling things to face and every minute counts.

I've gone in a few times to buy products and the front is completely spotless, spacious, and…read morepretty! The Front Desk staff are always super helpful! I look forward to having a spa service here.

I love my monthly hair appointment with Amber. She is skilled at what she does, she is kind,…read morethoughtful and the salon is beautiful and relaxing. You can tell that she really loves what she does.

I wasn't particularly impressed with my blow dry experience. The person who was did my hair was…read morereally nice, but the whole thing took so long because she kept getting distracted by talking to other people at the salon and was generally quite slow. I had also asked for it to be straight and she ended up putting curls in that didn't even hold. When I reached the counter, I caught a better glimpse of myself (the chair I was in was so low to the ground I could only see what was above my chin,) and had to ask her to do the curls again and add a LOT of hairspray, because it was not going to hold by the time I reached my event and it was blisteringly hot and humid outside. I was right. Even with the hair spray and the second time around curls, by the time I reached the event I looked like a hot mess and just ended up tying up my hair up. I'm sure there are skilled professionals here, and maybe any other day and with someone else I might have had more luck, but sadly I will not be coming back here. 3.5 stars generously rounded up for the benefit of the doubt.

I received exceptional service from Naysa Lopez. I called because I needed to have a Cezanne…read moreKeratin Treatment to hopefully correct a botched treatment from another salon. Naysa asked me to come in for a strand test to make sure that the Keratin treatment would take and not do any further damage to my hair. The test worked and I came back the next day for the full treatment along with a cut. Naysa walked me thru the entire process. She is very knowledgeable and took great care and time with my hair. I would highly recommend her and the salon. I'll be back!!

I get so annoyed with hair salons charging me twice the amount for a haircut. It cost me $50 for 15…read moreminutes while it only cost my husband $25.

Rain or defy salon is very pricey, much more than the surrounding salons. But don't assume this…read moreinsures a positive experience. I got an appointment promptly which was great. But, the stylist was abrupt and then down right rude and resentful of my wish to have my hair cut on the side part, among other things. . She got inappropriately angry and defensive and never fully complied with my wishes. She was rude, and it was a horrible experience. I called the owner. She was just as defensive! "We have never had a complaint about our salon!" Unfortunately this is not the case. I would avoid this over priced, unfriendly and disrespectful establishment if you want a good haircut and a satisfied feeling when you walk out the door.

I am extremely happy with my crochet boho Locs install. Would recommend to friends and family.read more

I don't even know where to begin. Ive been here three times - first time I didn't have any issues…read moreas I got 3 medium sized goddess cornrows. I asked about the edge-wax she was using because i was interested in buying. She mentioned -They were running low and only gad one left. I cane back 2.5 weeks later and got my hair done and my 5 year olds hair braided. She used a different gel than she gad used prior in my first service. When she finished my daughters hair (2 cornrows) her hair was white. It was like flakes and dried gel all over. They acted as if they couldn't notice. She finishes her hair and I'm still not completely satisfied. The braids were uneven and skinny at the ends.I refused to pay until it was fixed. They damped a rag and wiped it off and used a different gel ( both gels they stated they never used before) and sat her under the dryer. Once finished- it wasn't that noticeable that gel was used. Only here and there in certain spots but i tried to tell them it would need to be rewashed because wiping gel isn't taking it out of the hair. I told them it would flake up again and it did an hour after we left. I texted them to tell her and say it needed to be fixed or a refund should be given. She replies ok bring her back tomorrow i replied wont be able to make it until Wednesday evening and she said ok. I show up yesterday (Wednesday) and she says she need a ride to the store because they don't have the "good" edge-wax that they used in my first service. Every gel they had in stock flakes . At that point i was pissed. Its a beauty supply store and they don't have the necessary products to fix my daughters hair . She didn't even have the courtesy to call/text me in advance to ask me to get the products beforehand. She waited until I'm there at 6:45pm to get my child's hair redone. I took her to DG and she got the products and redid her hair. The finished result was decent. They are So unprofessional and I wont be returning EVER! I attached the photo i sent to her to do my daughters like the photo. Looks horrible.

It's an amazing day at Downtown Salon! If you're having a…read moreso-so sort of day, Julie and her crew will make you feel like a million bucks. It's a beautiful salon with wonderful warm inviting atmosphere and people. She is up-to-date on all the latest trends and looks. Their boutique of products and gift items are unique and special. So come on down and have yourself an amazing experience. You will not regret it.

I see Brittany and she is amazing!!! She does such an amazing job and the atmosphere of the salon…read moreis welcoming. Prices are reasonable and everyone there is great. Appointments are not hard to make and they work with you if you need your appointment changed. I highly recommend!!!