These folks are highly professional and skilled.... I had a big job as the home i bought had an…read moreuntreated rats nest of many years... Everything from the sales call, to first appointment, to full on treatment and the bi-monthly follow up calls... I could not be happier and think it's a great value service Thank you Dario

While the staff at Homeshield Pest Control have always been pleasant and I appreciate their use of…read morenatural treatments, I've been extremely disappointed with their lack of support in resolving our ongoing mice problem. Over the past two years, we've spent a significant amount of money with Homeshield to replace attic insulation and treat our home for rodent mites caused by repeated mouse infestations. Our insulation warranty was supposed to include service to prevent mice from re-entering the attic, yet new openings continue to appear and remain unaddressed. Each time an inspection is done, it takes weeks to schedule a follow-up appointment to actually seal the openings. Recently, after hearing mice again--now with a newborn in our home--we contacted Homeshield immediately. A technician quickly confirmed there were openings near our A/C line that needed to be patched, but for two weeks we were told they couldn't schedule the repair because the technician hadn't submitted the required diagram. When an appointment was finally scheduled, no repair was done--only additional traps were placed in the attic. After escalating the issue, we were told a manager could come re-inspect the home, but not until nearly a month after the initial report. At this point, I'm frustrated by the lack of follow-through and the amount of time I've had to spend chasing updates. We are simply not receiving the service promised under our insulation warranty and monthly maintenance plan, and we will likely be switching vendors soon. Unfortunately, based on our experience, I would not recommend Homeshield Pest Control.

Premier Pest Services has been fantastic to work with. We have them treat our home inside and out…read moreevery quarter, and the entire process is always smooth and stress‑free. Our main concern is ants and spiders. Scheduling is quick and easy, and their pricing is very competitive for the level of service they provide. Adrian is the technician who visits our home, and he's consistently kind, professional, and incredibly thorough. He always puts on shoe covers when entering our shoe‑free home, which we really appreciate. Outside, he takes extra care to sweep away spider webs and remove any buildup around the house before treating, those small details make a big difference. It's clear he takes pride in his work, and the results show. Highly recommend Premier Pest Services if you want reliable, professional, and hassle‑free pest control

I've been a loyal and consistent customer of Premier's for about 4 1/2 years, and it's…read moredisappointing to have to remove my previous review and write a new, transparent based on my most recent experience. About a week after my last service early this year, I was still experiencing issues around the entryway to my property, so I reached out and politely asked the technician to please respray a specific area near the garage entry. Instead of responding professionally, he became defensive and questioned why I was asking, stating that the area had already been sprayed during the initial visit. His tone, demeanor, and facial expressions came across as irritated and confrontational, which made the interaction very uncomfortable. As a long-time, loyal customer who has consistently supported and recommended Premier to family members and neighbors here at GP, I found the experience extremely disappointing. I simply requested additional attention to an area where I was still having problems, and the response I received felt dismissive and unnecessarily argumentative. After 4 1/2 years of service, it's unfortunate to say that I can no longer confidently recommend the company and would like to cancel my service.

We have a big grassy yard and a colony of stray cats... unfortunately we brought fleas into our…read morehouse because of this. Preferred pest control sent Gio to treat the outside of our property as well as the inside of our home and we haven't had a problem since. We stay up to date with our treatment program, and since starting it, we have yet to see another flea, ant, or even a spider. I cannot recommend this company enough.

Preferred has been taking care of my rat problem for some time, and I have been happy with their…read moreservice. Recently, though, I had rats in my attic, and Preferred charged me $595 to set traps, which took all of 10 minutes. We needed no follow up service. $595 for 10 minutes work is outrageous.

The crew at The Termite Guy are fantastic. Steven in particular has gone above and beyond what any…read moreother Termite Co. will do on several occasions. I highly recommend this firm as reliable and most importantly for the Agents and Consumers they service The Termite Guy is cost sensitive and efficient. Don't risk it, go with a long standing Company. Shaun Hurley, Associate Broker Coldwell Banker Realty.

Beware: Sub-contracted work with no accountability…read more --------- UPDATE 5/29/26, in response to owner reply ------------- This is what "acknowledged and apologized" for the delay looks like. On 5/4 at 3:06 PM, I got an email saying "Sorry, it looks like your dates are 5/6 to 5/8. I resent paperwork with new dates, did you receive those?". The job was confirmed to start 5/5 via an email sent on 4/24. That correction was dropped on me AFTER I rushed to send someone to their office to pick up the Nylofume bags because they apparently sent them on 4/27 but could not provide me a tracking number. It took 6 emails and a public Yelp review to get a manager contact and any documentation. The fumigation log showed up the same day this review went live. You also have no photos or documentation of my roof condition before or after the fumigation, your office confirmed this in writing. So how did you determine which tiles were broken during the job? And how do I know the tiles were actually fixed? This is not a one-off. A 2021 Yelp reviewer experienced the same thing: dates moved without notice, undisclosed subcontractors, and a subcontractor who broke into an upstairs window because your office failed to pass along the door code. That reviewer ended with "let's just hope they actually fumigated the house." I find myself saying the same. To anyone reading: go with a cheaper option, all the bells and whistles they promised are not worth it. If something goes wrong, you will spend weeks chasing answers and never reach anyone who can actually help. ------------------------------------------------------------------------------------------------------ Even though The Termite Guy gave me a quote 30% more expensive than other bids, I chose them for the "whole package": everything done in house, including roof repair, a 5-year fumigation warranty, and a roof tile warranty. Sounds great, right? Not really. My fumigation was delayed by a day and I was notified at 3pm the day before. They never mailed or dropped off the Nylofume bags so I had to send someone to pick them up. I didn't make a big deal out of it because mistakes happen. Turns out that should have been my warning sign. I found out the fumigation was done by a subcontractor but not until after the tent came down, when I asked about broken tiles. They were hesitant and asked me who would be fixing the roof before answering. I told them I signed a contract with full tile warranty, and only then did they admit they were subcontractors and that tiles were broken. I checked the fumigation notice on my door and the name was not The Termite Guy. I looked up the address of the subcontracting company and it was a residential address. Because of the subcontracting I wanted to make sure everything was done correctly, so I asked for all paperwork and photos from the process. All I got was a receipt saying fumigation was completed and a single photo of a gas reading that could belong to any house. No logs of gas levels before, during, and after. No photos or documentation of my roof condition before and after. I am now genuinely unsure if my house was fumigated correctly, if the roof was actually fixed, and whether I can trust them to honor the 5-year warranty. For the amount I paid, it feels like I paid a premium to a middleman who subcontracted everything out and I was still the one chasing down the people actually doing the work. My advice: go with the cheaper bid. The Termite Guy charges more and does not deliver what they promise.

Rodent Free is hands down the best company I have ever used for any type of work at my house over…read morethe last 27 years. I bought a fixer upper house in 1999 and have used many companies, workers, and a couple of contractors to work on my home. Rodent Free has been very thorough in eliminating the rats from my attic. The price is beyond reasonable. I got estimates from several companies prior to contacting Rodent Free. Rodent Free was several thousand less than the previous estimates. Their follow up has been great and the people who work there have been very accommodating and professional. i can't recommend them highly enough. If there were 10 stars available, they'd get that from me.

This company is not professional does not respond in a timely fashion and paid for a job that has…read morenot been done for 2 months I keep texting Andrew and he doesn't answer!!

Im catching up on my reviews today so sorry for late review. Lets start off by saying they priced…read moreeverything in accuracy and there was absolutly no hidden fees. The guy in the corner helped me so good. I found eight rats in my downstairs cabniet and two in my wifes room. Called them out and they made it 3 minutes. They wanted to charge me less than i wanted how often is that? Seriously call them amazing. Got pricing over the phone unlike Anon Y, so not sure how accurate his review is.

Lovely door to door consultants Alex Winsor and Nick were very polite, informative about services…read moreoffered, and flexible with deals for first time service. We did not require pest control at this time, but will definitely be reaching out to them and Cura in the future.

Derek Is Amazing I had him come out and inspect my office and he suggested fumigation!! Everything…read morewas amazing! I am so happy with him and the company! Thankyou So Much! Daisy

Great service on my recent service call by Richie. I've had several good service calls but found…read moreRichie to be very thorough, efficient, and polite. Thank u Cura and especially Richie for his professionalism.

HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called,…read moreleft call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband's calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, and we asked the guy to put us down for Friday - he said okay. Friday came and gone ( they saw a note in their system but didn't bother to notify us that services could not be provided that day) once again NO-ONE COMMUNICATED! Spoke with Olga who confirmed an appointment 12/9 Which we were able to FINALLY get the backyard done. Husband and I said we'd give them a go one more time since they had mentioned they moved and changed numbers but still communication is key! There has been a note that we have pets and need communication via text for the date and time frame, we get quarterly service. Next date was 3/19 from 3-4pm. Received a text from their number on 3/10 stating our service will be on 3/19 between 3-4pm and there is a number to call if needing to be rescheduled. 3/19 and it's past the window. We call the number the woman go refuses to give me her name says our service is set for 3/23. I give her the phone number and ask why does this keep happening? She said I don't know. It's been one a YEAR and you still couldn't make it any better? Still HORRIBLE COMMUNICATION. Cancelled service.

After giving Smart Pest Control multiple chances to make things right, they only delivered more…read moredisappointment. I received a text reminder confirming their technician's visit, yet I wasted an entire day waiting--only for them to be a no-show with no message or explanation. At this point, I canceled my service and switched to another pest control provider. Smart Pest Control shows no respect for their customers' time and provides poor service once you've signed up. STAY AWAY when their sales reps come knocking. I gave them plenty of opportunities, only to be left frustrated and angry.

Swarm and Mario have taken care of our bug issues at our home for the past 7 years or so. As…read moresomeone who is highly bug phobic Mario has always been understanding, courteous and reassuring. I really appreciate his calm kindness and not getting impatient with me as I basically freak out about whatever bugs we are dealing with. And the treatment he uses has been effective over the years - he eradicated a winged ant infestation for us where they were coming out of the electrical sockets, vents, etc. They never came back after multiple rounds with Mario. He is also very knowledgeable and has given us great advice for keeping other bugs at bay. Although this review is long overdue I just wanted to post a note of gratitude for Mario and his team.

A bee infestation in my chimney: Mario was courteous, knowledgeable, and solved the problem at a…read morefair price. Recommended !

Ray was amazing. Came out within 1 hour of calling to help with wasps around my home.read more

Ray was amazing! Absolutely the best service ever. Will recommend him to everyone! The response was…read moreso easy & fast & great! We had him remove some mud wasps nest removed & he sprayed around the house. He educated us on it too before everything so that was nice to find out what led to the wasps & spiders in the first place. The communication was so fast & great! So, so happy! Great service. Above & beyond.