Made an appt online at the McGovern website for an oil change and replace the car battery. Day of…read morethe appointment brought the car in to the dealership main lot, parked in the Service Department section, went in and was told they do the oil changes and smaller repairs at a different location. To get to the other location, need to get on Rt 1 North, loop back onto Rt.1 South as the location is near the old Sears Auto repair next the Square One Mall. It's Jiffy Lube or similar. Go in, tell them I have an appt, lady tells me they don't take appts and there are about 4 people ahead of me, then asks for all of the owner and vehicle info that I already entered on the McGovern Ford website. The lady explains their computer system doesn't link to McGoverns. I left. Nothing on the McGovern website about this 'offsite' arrangement for certain services. Not a good experience.

I was pleasantly surprised and delighted to receive a call from McGovern Ford to set up an…read moreappointment for their mobile unit to come out and repair a recall issue! The appointment was made and Anthony arrived on time, was e remedy pleasant, and was done in 10 minutes. He even completed a complete check up to make sure everything was in order.

DO NOT BUY FROM THIS DEALER! the refused to allow a pre purchase inspection from the Mercedes…read moredealership after I offered to buy the car for 16000$ cash, they said mercedes are liars and they Make up things wrong with the cars they get! After buying the car . and bringing it to the dealer I find out this car needed 12k worth of work SCAM ARTISTS RIP OFFS SCUM BAGS !

I just purchased my third vehicle from Auto house Usa. I cannot say enough about this…read moreestablishment. They've always treated me with respect and always delivered a clean beautiful vehicle. If you're looking for a good used car, please visit Auto house Usa on route one Saugus Mass The Worcester Family

Had a great experience at auto excellence group! They have a great selection of vehicles and great…read moredeals. Medi was super helpful in every aspect of the process. Highly recommend!

I found exactly the car I was looking for at Auto Excellence Group and have never had such an…read moreextraordinary car buying experience. The owner, Medi, was very easy to work with and took a personal interest to ensure that everything was satisfactory with my purchase. He is personable and very knowledgeable and initiates follow up so you know that you're dealing with an exceptional person. I will go to Medi again when I'm ready for another vehicle. I wholeheartedly trust this gentleman! Thank you Medi.

At the time of purchase on March 20, I was told--and it was put in writing--that several issues…read morewould be addressed prior to delivery, including the tires and warning lights. I picked up the vehicle on April 1. On April 6th, an independent mechanic found several issues that had not been addressed, including concerns with the O2 sensors, exhaust system, error codes, and worn tires. That evening while driving on the highway with my kids in the car multiple warning lights came on and the car began shaking while driving. We had to arrange towing back to the dealership at our own expense. While they did perform some repairs (including replacing the O2 sensors (these are brand new!), a follow-up inspection still showed that the exhaust will likely need replacement, the radiator was not actually new, and the Run-Flat tires had been repaired rather than replaced. Overall, the vehicle was not delivered in the condition promised, and we spent significant time arranging transportation and following up. I would strongly recommend having any vehicle independently inspected before purchase. Based on this experience, I would proceed with caution.

In my 20 years of car-buying experience, this was by far the worst experience I've ever had…read more Prestige Motor Sales was extremely unprofessional and communicated poorly throughout the entire process. I worked with Alex and Caden, and unfortunately they were the most unresponsive and unreliable dealers I've ever dealt with. There was little to no communication during the sale, and they completely dropped the ball on arranging delivery. I live in New York and was purchasing a vehicle from Massachusetts. I was told the car would be delivered, but three weeks went by with no updates or responses despite multiple attempts to reach them. Buyers beware. I strongly recommend staying away from this dealership. Save your money and go to a legitimate, brand-name dealership (Jeep, Honda, etc.) that values professionalism and customer service. Wish i could give 0 stars but unfortanetely that is not an option and 1 star had to be given. This review is in reference to a 2018 jeep grand Cherokee limited.

Garen, the owner, is an incredibly nice guy who is also clearly very experienced and knowledgeable…read moreabout cars. He took the time to guide me through everything when I was at his dealership and was super patient. I really like his taste in cars too.

Purchased the Ford Explorer Platinum, after a test drive, and overview of this SUV. The vehicle was…read moreclean inside and out, and drove flawlessly. The dealer completed all the paperwork, applications, New plates, Registrations, insurance and inspection. This saved me a ton of time. I'm an HVAC technician, and I didn't have any time to run a round during this cold week. I was more than satisfied purchasing this SUV from Garen, at Northeast Auto Gallery. I already drove 500 miles on this SUV, the weekend after I purchased it, and couldn't be happier. I picked the right dealer and the right SUV. I recommend you to check out Northeast Auto Gallery, Wakefield, Ma. Professional service from start to finish.

I took a car from Owens to have my mechanic look at it. He found a few things wrong and suggested I…read morenot buy it. Jeff at Owens responded that he wouldn't want my mechanic to look at anything else because he's going to find something wrong. Says a lot about the cars at Owens. I won't be going back.

I am giving a very positive review for this business even though I did not actually do business…read morewith them. I lost my breaks traveling down Rt 1 last week and Owen's was the first safe place I could get off the highway. They generously stored my car until I could get it moved and fixed even though they were not making any business or money off of me Class act and generous helpful human being THANK YOU!!!

Alex is an honest and trustworthy business man, the car buying experience was easy, effortless and…read moreextremely timely and fast. If you are ready to buy....give Alex a call, you won't regret it. FS

Alex was so kind and helpful when I was looking for a new car. It was only my second time car…read moreshopping and he made the process so easy and comfortable. After my mechanic told me it was time to give up my 2008 Honda accord, Alex helped me drive off in a new to me 2022 Honda HRV and I absolutely love it! What really made me feel reassured was that they allowed me to bring the car to my own mechanic to check out before I bought it. I 100% recommend Wakefield Auto Gallery!

John is a great guy. worked me a great deal and is a very trustworthy guy unlike most dealerships…read more highly recommend.

Absolutely amazing dealer! Buying from John was like buying from a trusted family member. From the…read moremoment we first spoke to the final steps of the transaction, I always felt comfortable and in good hands. I bought this vehicle from out of state and it was exactly as described. Don't think that I will ever buy another vehicle from anyone outside of John. Would highly recommend C and P Imports! It's like buying from a trusted family member!

Bought there a couple months ago, no issues, headaches, nothing! I really enjoyed the experience…read morebuying a car with them! Totally recommend!

I cannot stress this enough, DO NOT buy cars from this dealership. Purchased a 2011 STI from them…read morein 2018. Within 3 months the engine seized. Literally 3 days after the lemon law expiration, they refused to help or compensate, only recommended a mechanic that was a Meineke a block down the street. These are awful people. I repeat, DO NOT buy cars from these people.

If I could give less than 1 star I would they are horrible liars ! The cars they get are from…read moreauctions they don't inspect them and sell and rip people off it's a disgrace they are like Trump can't be trusted .

Got the car at a fair price, I had been looking for this type of car for months. It ended up having…read morea small issue after driving it for a month, that Dennis made right and fixed. He definitely stands by his cars, I would recommend buying from him.