Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

Two out of the three guys who work there become aggressive and threatening at times. I live near…read morethe garage, and one of them (an older guy who I think is often drunk) will just start screaming obscenities if he gets frustrated with a car. There will be little kids walking by, and he'll just scream the "F" word over and over. I'm several floors up and even with my windows closed and an air conditioner running, I can hear this guy screaming. I'll look outside and see scared kids crossing the street to get away. The younger guy will also fly off the handle. I was just outside with my son throwing a football around outside of my building and he started yelling at my son and me. We went to leave and he literally followed us back to the door to our building yelling the entire time. It was genuinely scary. Avoid at all costs.

The younger guy that works there was great to deal with. After over 30 years in Melrose this was…read morethe first time I used them for my inspection. I arrived just at closing and instead of chasing me away as I have experienced at other inspection stations he told me to wait on the side and took me. This was on a Friday when I'm sure he would have preferred to leave. Kudos for the great customer service.

I've been a customer of WAR for a pretty long time, albeit I've been lucky not to have many car…read moretroubles in the past few years. But as "luck" would have it, and as I passed my old friends at WAR this morning, I noticed a flat tire. These things always happen when you're feeling out of luck, or when you least expect it. Today was one of those days, and this was about to put me over the edge. I popped into WAR, as it was just around the corner, hoping they would help me out- and what a warm welcome I was given by Will & Miguel. Not only did they remember me, but they fixed my car right up on short notice and I was able to go about my day. I couldn't ask for better service, these guys are truly kind! Truthfully, every interaction with them has always been a good one, but simply reminded of it today and wanted to share.

Overall it was a nice experience with them. My car was diagnosed in a chain shop, and they were…read moreasking for 1.2k for window motor(totally fine) and regulator replacement. So I quickly swap to WAR Auto Tech and the receptionist, Miguel, was very nice. They checked my car and replace the regulator within a day, and didn't charge me for the motor. Eventually cost me half the price the previous store was asking. Although they did not do the window properly(didn't readjust it so it make noises in high speed), but they fixed the issue free of charge and done it quick. I would like to have them with me next time.

quick repair for my flat tire and honesty about services needed/not needed. I am a loyal customer…read morenow! I will always use these guys b/c they are so accommodating and do not overcharge. I used another mechanic just off Main St. in Melrose for years, until I realized they were charging for things my older car did not need.

Extremely helpful and very sensitive to getting your car fixed fast! We were getting ready for our…read morevacation when our Jeep wouldn't start. they fixed it the next day and saved our vacation plans. no delays! Gary and Steve are so friendly and nice. They have been in Melrose for a very long time which is a testament to quality service. many thanks! Rich and Maura Sullivan

Today's collision did an amazing job repairing my X3. Carlos did a great job preparing my estimate…read moreand facilitating my repairs. I was delighted to pick up car- fixed and detailed to perfection! My car repair was fast and even ready for pickup a day early. Exceeded my expectations.

They were outstanding! Constant communication and updates! Extremely professional and my car looks…read morebrand new!

Dave Adario is an honest, careful and high quality mechanic …read more Being a good mechanic he is in demand. I have worked with him for years, and he requires cash. I trust him.

Dave's a knowledgeable, effective, and HONEST independent mechanic. He's provided service to my…read more2003 Honda Civic and my 2012 Subaru Outback for the last several years. Dave understands that, as a customer, you may want options in your repair. In other words, you may not want to spend $2,000 on a repair for a car that is fifteen years old. He also has been able to solve mysterious mechanical issues that other mechanics could not sleuth out. Most recently, we brought our Subaru into Dave at Middlesex(the owner/mechanic) due to a squeaking sound that we were hearing when traveling at about 65-70 mph. Dave thought that this was a transmission issue that was a known trouble spot for my make and model. I was slightly over the warranty miles, but Dave advised me to call Subaru of North America anyway to see if they could work with me(warranty-wise) on the potential replacement of the transmission since this was a known issue. This process took a little while and Dave coached me a few times during this process. At the end of the day, Subaru covered the transmission replacement 100%. Dave's knowledge and advice saved me thousands of dollars despite the fact that Subaru would have to do that work themselves and Dave wouldn't see any work from it. On a side note, Middlesex Auto is in downtown Melrose. This is super convenient for anyone who lives in Melrose. It is also steps away from buses and the Commuter Rail if you have to leave your car.

Huge shoutout to Stephen's Auto Body in Melrose, MA for an outstanding experience…read more Estimator Shawn Bolger delivered superior service from start to finish - clear communication, helpful guidance, and true professionalism throughout the process. The team did an awesome job repairing the bumper on my 2016 Audi Q5; the car looks fantastic and the work is flawless. Highly recommend Stephen's Auto Body if you want quality workmanship and great customer service.

geico recommended them to repair my driver side door and front fender. I picked up the car and…read morethere were tiny pebble like blemishes in the paint. I had to return the car a second time for them to buff it, at great inconvience. upon being told that my car was ready, I picked up my car. The same blemishes are STILL on my car. I DO NOT recommend their service and will not be using them again.

I had a great experience working with LBJ and Rick while servicing my Acura MDX. This is my first…read moreHonda product, as I've been a Toyota/Nissan customer for many years, so I'm still getting used to Honda's service intervals and maintenance approach. In the end, I'm very happy with the service provided by LBJ. They are clearly professionals when it comes to servicing Hondas, their prices are reasonable, and they are consistently courteous and helpful. As a side note, they serviced my transmission, transfer case, and differential, and everything was handled smoothly and efficiently. Nice job LBJ and Rick!

Been coming to LBJ for years for my Honda Civics and Pilot. Rick is exceptional at helping…read morecoordinate. Beyond all the professional, fair-priced, and responsible service of my cars, I recently had a challenge with a funny noise to my Pilot right before a family trip. After realizing it might be tricky to get seen in time and that LBJ isn't around the corner for me, Rick suggested what might be the issue. Sure enough that was it and was easily addressed by a car noob like me. It saved me emotional turmoil - our summer trip was saved. Rick went above and beyond. Will be back in a few weeks for a full service, but it's this kind of service that reflects the attitude and support of LBJ. You're in great hands with them, and prices are reasonable. I only wish my other car was a Honda to bring it to them.