came for a tire pressure check to find out a tire was bald and others were close. Landon was super…read morehelpful getting us new tires and serviced really quick; all 4 done in about 30 minutes. overall all the staff were attentive to customers and had a good vibe! definitely would recommend this location

My tire pressure was low so we went through the pressure check line and the service was absolutely…read morewonderful! Thank you Anya.. she is a rock star Not only was Anya so knowledgeable but her personality and friendliness was above and beyond! I even asked her if I could adopt her! I definitely will make the store my forever store!

Needed to have a flat fixed and Deer Valley Tires saved the day! A "mom and pops" business with…read moreexcellent service and friendly. Tire was fixed and remounted on my car. Way better than Pep Boys or similar places. Highly recommended!

Quick and reliable! I'm picky about where I take my car and this places is good! Changed out both…read morefront tires in a quick and gentle manner

Big O Tires on McDowell in Scottsdale is FABULOUS!! They are the mechanical gods! I have a 12…read moreyear old car and they fixed it so my car now runs like she's brand new. They were so nice to me when I was there, and when I wasn't there they called me to keep me apprised of what was going on with my car. HIGHLY recommended!!

Todd the manager was very helpful for us. Honored another stores discount and went above and beyond…read morein customer service. Saved the day before our long road trip!

Updated: After…read morevacation was over, we had the truck inspected by a third party. Alignment was fine. Shocks were fine. No issues found. Discount Tire in AZ tried to rip us off. BTW, the post by Chandler D (one of the idiots) didn't take me to a location where I could connect with the business to resolve the problem. It was a generic site on Discount Tire.

Impressive service and easy access to tire checks. Our tire gauge indicated that one of our tires…read moreneeded attention before our road trip. I did a quick search and found a DT garage on our way out of town. We followed the easy to identify signs for the tire checks, waited 5 minutes for our turn, and were on our way within minutes. Huge value here. The checks are thorough, professional and free for DT customers. Very impressed.

After getting off work today, I stopped for gas only to discover that my gas cap had apparently…read moredecided it was never opening again. There I was in my work clothes (that are meant for cold office AC), standing outside in 110-degree Arizona heat, absolutely sweating balls while trying every trick I could think of to get it open. With only about 10 miles left until empty, I was one inconvenience away from completely crashing out. So I drove over to Firestone hoping they might take pity on a damsel in distress. The gentleman at the front desk patiently listened to my problem and immediately said he'd ask one of the technicians if they could help. One of the guys came outside, got my gas cap open, fixed the issue in less than five minutes, and sent me on my way. They didn't charge me a dime, and they never once made me feel like I was inconveniencing them. They could have easily told me they were too busy, but instead they took a few minutes out of their day to help someone they had nothing to gain from. It's easy to leave reviews when you pay for a service, but I think it's even more important to recognize businesses that help people simply because it's the right thing to do. Thank you to everyone at Firestone for saving me from what felt like the end of a very bad day. I truly appreciate your kindness and willingness to help.

I had a good experience here. Bring lunch cuz you may hang out awhile. There's places to eat, shop…read moreand walk around to pass time in the same shopping center! I had to get a starter cuz my car shut off IN THE PARKING LOT. My friend and I had to push it over there as it wouldn't take jump. First we went to Costco and bought a new battery $150 hoping that was it. It still wouldn't start!!!!! But FStone tested it, diagnostic for $30 and it showed the starter. They had one delivered and installed it, all within around 90 minutes and $650 later, I was on my way. It's worked great and starts everytime now. I hope I don't have to come back LoL . Cars always need something and it's never cheap. So if I have another issue, I will visit here again!

It's 2026, and sadly I do nextexpect to find excellent Service centered around a new customer…read more Today, my expectations were met and exceeded. I had a question about my Tesla and they took the time to answer it and reassure me Things were good. I was so impressed by Carl. Who is the operations manager. I would give them 10 stars if possible

Not sure what happened, but Carl and Chris are no longer up front and this place has gone downhill…read more I brought my truck back to have my trans fluid level checked. I made an appointment and called ahead of time to let them know the truck needs to be checked at a certain temp and it would have to be on the lift as soon as I pull in the lot. (They should know this anyway). They told me no problem on the phone. Dropped the truck and went across the street to get a haircut. Came back an hour and a half later and the truck was still in the parking lot. I will be finding a new shop. This place is amateur hour now...

Borderline fraud. Avoid this place…read more Watch your bill here. I was charged $12 "shop materials" for a wheel alignment --no parts, no supplies, nothing. It is a made up fee. There was no supplies provided. Yet they charged me for it. And that is fraud. And they don't disclose the fees upfront. I was quoted $120. At checkout, it was $132. So much for honesty.

Got my car in right away and fixed quickly. Gracie got me checked out so fast and was very friendly.read more

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.