I've been coming here for 15 years and I'll only come here. I've always been happy with the…read moreservice, customer service and quality. Great value!

We are retired and meticulously maintain our vehicles. Oil changes and tire rotations every 5000…read moremiles. Have done this for the past 40 years and our vehicles hold up well. We have been going to Fast Lane Quick Lube for about the last 4 years and have had about 15 oil changes done by them. They are the only place that has done the oil changes on our vehicles. We only had one bad experience in the past- they did not replace oil drain cap. Luckily we noticed the drip while we were at the Speedway just across the street and went back and they put cap back in. They were apologetic. No harm, no foul. About a week ago, we went in to have and oil change done on a Saturday. They could not get the filter off and asked that we come back Monday and they would have a torque tool to help get the filter loose. No problem, we said. We came back Monday and with some elbow grease they were able to get the filter loose (they were the ones that over tightened the filter in the 1st place). We had the oil change done and were on our way. A couple days later there was an oil spot on the drive. I took the vehicle back in. They replaced the filter. We were on our way. Last night, I noticed oil on the drive again. This morning I went back in to Fast Lane. They looked at the filter and saw that there was oil leaking from it again. I asked the tech if this was common. He said no- that he does not see this as a regular problem. He then corrected himself and said, well maybe I have seen this sometimes because you have a cap that holds the filter in place. Sometimes there might be an issue with the cap holder that holds the filter in place. There could be something wrong with the filter holder. They replaced the filter and I left. I then called the Toyota dealer here in Canton and asked them if they had a filter cap holder in stock. He said yes, so I drove over and picked one up. I asked the Toyota man if this issue is common- he he had seen it when the cap is over tightened. I paid for the new cap and went back to Fast Lane. This is now my 5th trip in a week to have an oil change done correctly. I asked the tech to replace the cap with the new one I just purchased at the Toyota dealer. He said that he would now charge me for a new filter. I was incredulous, and told him that I was having to come back repeatedly because of his mistakes. I refused to pay for another filter and left. Mistakes happen. I've had a hundred oil changes done in my life and never had a filter over tightened. But I understand that stuff happens. In this case, the business was unwilling to fix their mistake without charging me. I am left with the the cost of a new filter cap, the cleanup job of the 4 oil stains on my driveway and the cost of having someone else replace the oil cap. Sometimes things happen. But when the business that caused the issue refuses to stand behind their work, that is a problem. Word to the wise, take your business elsewhere- these guys don't make good on their promise to give you what you paid for and if they make a mistake they'll charge you to fix an issue they caused in the 1st place.

I have been using Auto Lab for MANY years now. I took my car in for an oil change and tire rotation…read moreon Monday. My air filter needed to be changed, due to the light on my dash. I was expecting to have an extra charge. Nope! I was told the air filter is still good and they will keep an eye on it. I have complete in Auto Lab! THANKS GUYS!!!

Honest service brings repeat customers. I have been to this…read morelocation a few times and always have great service. My most recent experience with them was great. They could have taken advantage of my lack of knowledge like some other places try to do. They explained in detail what "wasn't' wrong (that I thought was) and didn't try to sell me on something that I didn't need.

Great service. They were patient with me while I call my boyfriend to make sure I'm getting what I…read moreneed. I ended up getting an engine flush for $13 more, which I figured I needed since I was 1,500 over my oil change limit. They also filled my tires and I got a free car wash. Not to mention the 20% off!

Terrible! Don't use this oil change. I visited here for a quick oil change on my way out of town. I…read morefound out once I got on the freeway that they left my windshield washer fluid completely empty. They also didn't check my tire pressure or add air, which was needed. I found out later that they didn't even put my oil dipstick back and just left it sitting on the lip of the engine compartment. When I took my vehicle to my regular service guy (because I was a questioning if this place even changed my oil) he said the oil was low and looked dirty. This place is awful and charged me almost $100 for doing absolutely nothing.

Was really happy with the service! Jake (Jacob) helped me out and was really friendly, helpful, and…read moreinformative! Definitely recommend

Paid full price for an oil change and they DIDNT REPLACE MY OIL FILTER…read more Pretty certain I could sue if I wanted too as this is what I paid for. DO NOT GO HERE

They didn't put my coupon in and when i told them they just said oops sorry did not fix the problem…read moreby just refunding me the cost of the coupon then when they were finished they didn't know how to reset my oil life stating we don't know how to do that

Came for an oil change. Guy said they couldn't get my filter off. Came down the street to the oil…read moreexchange in Canton and when they pop the hood, the last place did not put oil cap back on. Oil all over the engine compartment in this place cleaned it all up and had no issue getting the filter off. 10 out of 10 would NOT recommend. Get it together!!

Needed a battery replacement , was recommended by a friend. Called and spoke to a nice and well…read moreeducated woman on the phone . Upon arrival was greeted with wonderful customer service and respect. Brought in a new battery got it fixed in a timely manner and at an affordable price. Will be returning here for future repairs. Thank you

Was referred by a friend who had their struts assembled here. Dropped off on a friday being told it…read morewould get done but might not be until the following week. Called at the end of the next week to be told it wasnt done, so I waited. Called again one week later, still not done, with no time estimation when it would be done. Poor service and communication.

Service requested, ask for Yessi, positive customer service! Excellent Service! I highly recommend…read moreto ask for her.

Needed a tire replaced after running over some old pliers on Morton Taylor Rd. Decided to get a…read morefull set for a reasonable price. Justina, Rob and Joseph A provided exceptional service to get me back on the road. Thank you Belle Tire for prompt professional work! I Highly recommend this Belle Tire location.

Been coming here for years. They always make sure to pay attention to the details. The service and…read morequality they provide for the value is second to none.

This place used to be excellent. They must have new employees, I left after waiting in line an hour…read morewith just 2 cars ahead me and 1 of them was already in the bay. I guess I'll head to Plymouth next time.