Mark gardiner goes above and beyond to communicate to his clients, fix their cars, and make sure…read morethey are 1000% satisfied. As a young female I can feel uncomfortable in the automotive industry but Mark clarified what I needed to do. From how to file the claim of my accident when the male who hit me did not, explained the rental car process, waxed and cleaned my car AND finished early. Highly recommend.

Don't waste time calling get rushed off the phone they don't care about your questions they would…read morerather you drive there wasting your time when you really just rather ask before driving an hour to get turned down because of busyness ‍

Bought tires here under a free installation promotion for the car and enjoyed the experience!…read more The tires I purchased had to be ordered as not in stock on site, arrived after a few days and quick install to follow. Good communication from the team on status of tires when ordered and through the installation with call when completed for pick up. Easy call in for appointment for rotation (free for life of tires purchased here) and didn't have to wait long to get in. Timely for the estimated time to complete during visits. Worth the price and value as I move alot having ability to service at any BJs tire location is ideal for me.

Took my car in for an oil change and to get the brakes checked, and I was very pleased that they…read moredidn't try to push or force me to get anything I didn't need and they informed me that my brakes are still good and that I didn't need to get new brakes just yet. I was recommended here by another North Kingstown auto place and I'm very happy that they were able to fit me in so quickly and I love how honest they are.

My family uses Tilden and we have been happy with the service for years. We originally tried them…read morebecause a friend highly recommended them. I was once quoted $5000 - $9000 for a repair at a dealership on a 12 year old vehicle. I couldn't pay that and didn't want to pay that. Tilden fixed the problem for just under $500. Great at communicating before, during, and after the work is done. They are also a family run business.

Fantastic service, super nice, and very accommodating! I called ahead to get my kid's tires…read morebalanced due to a noticeable shimmy, having never been a customer. Manager said, come on in, anytime, despite my wanting to make an appointment. Next day, I show up at 11:30a, said I was the guy who called asking to make an appointment for a balancing. All of the staff were at max capacity, and manger was looking a bit frazzled. Manager recognized me by my intro. I said, "I'll bet you wish you.." and he finished my sentence: "wished I hadn't told you to come in anytime?" We both chuckled, and he said, "let me see what I can do." He popped his head into the shop, and within seconds, said, "I've got you." Fifteen minutes later, a tech popped out of the shop and asked if my wheels had EVER been balanced, because there was no sign of any weights ever having been there (alloy rims). I said that I was surprised, because Costco had done the install six years earlier, and I had never had problems with their work before. Needless to say, they now ride super smooth, and I have complete respect for the manager and technicians. Highly recommend.

I made an appointment a few days ago for today at 9 am. When I arrived at 9:07 am today they told…read moreme they couldn't take my car. Someone else came in without an appointment and I wasn't there at 9 am sharp, so they gave my appointment away! I've used them several times before so I guess I should be considered a repeat customer. They wanted me to bring my car back this afternoon, but what the heck! Why would I do that after you just stiffed me on my appointment. Not a reliable business when they can be so cavalier about a basic facet of business - keep your appointments. Zero stars for this one and I won't go back.

I have had them mount and balance a few sets of tires for me. Always fast service and a very…read morereasonable price. Highly recommended!

My husband bought 2 supposed "like new" tires from them when we were in a pinch & didn't have the…read moremoney to purchase brand new. A couple days later we went to get an inspection sticker & failed it after they used a tread checker & tires were too worn to pass inspection. In about a week one tire blew out & less then two weeks later the second tire blew. When he called to complain their exact words were "we don't guarantee used tires" I'm stunned that these people not only sold us junk tires but outright refused to reconcile the obvious fact that they lied about the tires being like new. They had no qualms whatsoever risking my families safety to make a lousy $100!

I was visiting here from Vermont and got a screw in my tire. I looked for a tire repair shop and…read morethey appeared in the search with high reviews. I stopped in and explained my situation and they took me right in, removed the screw and plugged the tire. All the personnel I dealt with were very pleasant, courteous and really seemed to want to be helpful so you have a good experience with them. If I was a local here, I would definitely use them for my automotive repair needs! The waiting area was comfortable and the bathroom very clean.

$450 for a new battery and when it wasn't working less than a year later, brought car back upon…read moretheir request to look at it and gave me an $1800 laundry list of things it needed. When respectfully declined, car was held ransome for another $154 for looking at it. Customer Service - disrespectul Request to speak to owner -DENIED $604 to get a battery at FLYNNS - FACT

Thank you Crotty Body Works My 2012 Silver R-Class Volvo is…read morelooking like nothing happened.... like a new car; and was detailed so well I just couldn't believe it ! All the lines between seems and paint matching: "5stars *****" Very professional tech's !!!! Very professional service !!! Very fair pricing for what was done Thank You Crotty body Works

DO NOT BRING YOUR CAR HERE!!! BE AWARE, NEW OWNERS I am from…read moreNorth Kingstown. My family and I have known Dan Crotty for years and have always taken our cars here. Work was always impeccable and Danny was the nicest, most trustworthy personable guy. I was recently in an accident and with no hesitation brought my car to Crotty & Son Body Works knowing that they would take care of me and my car. It was only after bringing my car there that I learned Danny Crotty had passed away and the body shop is under new owners. I picked up my car about a week ago and noticed a click sound when I opened my driver side door, where the car was repaired. Upon inspection, it is clearly apparent that the quarter panel was not properly aligned. The paint is chipping where the door hits the panel and the spacing between the hood and the panel is at least double than what it is on the other side. The rubber stopper at the top is not properly secured and juts out. The paint does not completely match. I called Crotty's to explain that the car was not properly repaired and I am unhappy with the service. The woman I spoke with tells me I need to bring the car in right away. I explain that I am at work. She tells me maybe I shouldn't be on the phone at work and mocks me for being upset. While at the same time speaking over me and down to me she rattles on about her 37 years of experience. With that many years, you would think a body shop would know how to properly align a panel on a car and treat a long time patron with respect and kindness. My car cost thousands of dollars to repair. They were happy to take my money and my insurance company's money, do a shoddy job, and then treat me like I have no value when I inquired about it. I will now have to spend more money out of pocket to get my car properly repaired. If you like to be taken advantage of, berated, and belittled this is the place for you. They should be ashamed to continue to use the Crotty name.

I've been working with there team for many years,if you have a problem with your vehicle's tire's,…read morebrakes,front end alignment,etc., Carl and his team have always been there for me and my company.

Warning ! do not go here ! I brought my truck here with 4…read morerims and tires to mount on truck, but switch the tires on the truck to the new rims. did not get a quote, nothing, I figured it would be like 100 to 150. when they were done the guy in the office says I owe him 288.00 !! I said are you joking around ? he said no, thats what it costs ! so almost 300 bucks to change 4 tires. and they did not even swap my center caps, i had to do that whenI got home. the guy is a thief !