I brought my car in for a State Inspection, nothing else, but instead of performing the inspection to see if the car passed or failed, they came up with a list of issues that they felt should be addressed first. I declined to address those issues, so they declined to inspect the car, thereby wasting my entire day. It felt like extortion. I am never going to Midas again. read more

My son made an appointment for an inspection. The dishonest workers told him it would not pass inspection and recommended $1900 in repairs, including front & rear brakes & rotors. Had it looked at by another mechanic. There is nothing wrong with the brakes! Not cool. read more

I was leaking air fast and one of my tires. I pulled in and got a great quick emergency service starting with George and the team and they also reprogrammed my sensors to read directly. Much appreciated. read more

[[HIGHLIGHT]]Mike running the Wakefield Midas has a great team & is very honest.[[ENDHIGHLIGHT]] Shows photos with & details things that need to be pointed out. Did my moms car & just did a lot of work on my truck. [[HIGHLIGHT]]Great guys over there[[ENDHIGHLIGHT]] read more

We brought the car in with a flat tire. They ran an inspection and told us that we urgently needed $2400 worth of work. We had the work done, including new steering, but when we got the car back it was worse than before. They told us we now needed a new steering pump. We insisted they fix it at no charge, they said they would--but they did absolutely nothing. The car is currently not drivable--this is after bring the car in with a flat tire. I have filed a complaint with the BBB. read more

[[HIGHLIGHT]]Last month I needed to do my Rhode Island State inspection and made an appointment at this Midas. I've never been here before. I dropped my car off and walked over to Starbucks for a coffee. They said it would take an hour.[[ENDHIGHLIGHT]] A few minutes later, I got a call from them said my breaks needed to be done. I asked if I didn't do them would I still pass inspection. The answer was yes. Yesterday brought my card to the dealer as I have an oil maintenance plan with them. Of course, they also inspect every part of my car, including the brakes and tires. Everything was fine. They didn't suggest any additional maintenance. Sorry, but I do not trust this Midas. read more

I drove from Woonsocket to Narragansett today for a few hours when my tire sensor light came on , I called and was told to come right in where they solved the problem in record time , thanks George ! I`ll keep their number in my phone from now on .... read more

I went to Midas after experiencing some car issues during a long ride home. Not only did they accommodate me last minute at the end of the day, they were able to resolve the issue in timely manner. [[HIGHLIGHT]]Great customer service and a place I would definitely recommend to others![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Excellent customer service ![[ENDHIGHLIGHT]] We had a flat on a recent Saturday morning and really needed to get it fixed before work on Monday. [[HIGHLIGHT]]I called all the tire shops near me and they all told me they were too busy to help. Not so when I called the good folks at Midas in South Kingston[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]They said "sure, come on down and we'll fit you in".[[ENDHIGHLIGHT]] When we got there we saw that they were busy too, but they were very nice and after only a short wait, my tire was fixed and we were on our way. Great folks and great service ! They will get my future business for sure! read more

Went in for my car to be inspected and [[HIGHLIGHT]]I was blown away at how nice both men I worked with. Jason and Nick were so kind, and helpful.[[ENDHIGHLIGHT]] I've been before but after this experience I will absolutely be returning! read more

Do not go here for your state vehicle inspection. Total scam. Basically brand new car with 20,000 miles on it, said I need new brakes. For only $750. [[HIGHLIGHT]]Had already paid for the inspection so the guy said when I get the brakes done swing in and it will take 2 seconds to check them out.[[ENDHIGHLIGHT]] Went back after getting new brakes( guy who replaced said they were probably good for another 2 years at least 1 but had to replace them because they failed me) the Midas guy said he could make an appointment for me for next week. [[HIGHLIGHT]]I reminded him that he told me about the 2 second swing by he said he would never say that. Total liar.[[ENDHIGHLIGHT]] Brutal. I will never go there again. If I could put negative stars I would. read more

Don't go here for an inspection! Went for an inspection sticker- was told that they would fail my car if I did not make $800 in repairs. [[HIGHLIGHT]]I had just had my car serviced at my regular mechanic and so I declined the service.[[ENDHIGHLIGHT]] They did not fail my car- just said no problem. I went back to my regular mechanic today and they passed my car and said the repairs - brakes and shocks quoted were not necessary. read more

I just left this Midas and I have to say they are spot on. [[HIGHLIGHT]]I never leave disappointed... always super helpful![[ENDHIGHLIGHT]] [[HIGHLIGHT]]The team there is great. Super friendly and professional.[[ENDHIGHLIGHT]] I appreciate everything explained to me with pictures showing what the issues are. [[HIGHLIGHT]]It's super convenient through the phone ... I do like that.[[ENDHIGHLIGHT]] This is probably the 4th time I have been there over the years with my car and my kids cars. [[HIGHLIGHT]]Good people there.[[ENDHIGHLIGHT]] read more

SUPER DISHONEST!!! SUPER DISHONEST repair shop!! STAY AWAY. My daughter's car broke down a few weeks ago. She attends the University of Rhode Island and we trusted that this repair shop was treating her honestly. The first repair seemed extremely expensive; however, the mechanic assured me that this was a very reasonable and competitive price. He seemed nice and honest so we went with it. She hit a pothole recently and broke a strut so we brought it back to him. He informed us that we should replace both struts and that it would be $1700. This prompted me not only to look at this repair, but the last repair that he did for us. I asked around some of the other parents, whose children have vehicles at the University, and they referred us to a different mechanic. We had the struts repaired for $485 total. NOT $1700!! We also looked into the last repair, and we were told that we paid almost double. STAY AWAY from these people. I don't think the quality of their work was bad, but they are extraordinarily dishonest when it comes to the pricing. I can't tell you how disappointed we were to find out that our hard earned money was taken from us so dishonestly. We are honest and hard-working people, and rarely complain, but I felt compelled to want to warn others. read more

The service is great. Jay and Rich are honest and were willing to answer any questions that I had. I definitely trust them with my truck and will 100% recommend them to my friends. read more

I've been going to this Midas (Wakefield, RI) for years. The technicians do good work. The customer service representatives are super friendly and always give me good advice. Also, my husband and I appreciate these conveniences: easily getting an appointment, being able to drop the car off when they're closed, receiving photographs by text (so we can understand the repairs), and having the car back when they said it would be done. read more

Inspection plus couple items but problem was website asked 1) how I wanted contact 2) did I want to drop off or wait Neither happened. Got a call that didn't seem to have bothered to read my request or was even sure what I'd asked for. Why do they waste everyone's time if they aren't going to bother doing what they offer? read more

GREASSSSYY. Came here for a state inspection sticker. [[HIGHLIGHT]]Waited 3 weeks for the appointment, dropped my vehicle off around 9 and was told it would be ready for pickup around noon.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I hadn't heard anything by 12:30 so I called them.[[ENDHIGHLIGHT]] They said I that they would fail me unless I paid $1,400 (+ unknown labor costs) to replace all brakes and rotors and I wouldn't have my vehicle back until 5pm. I told them that I didn't agree to their prices and I would take it somewhere else. [[HIGHLIGHT]]When I arrived to pick it up, the front desk guy repeatedly swore at me for not agreeing to their demands (they hadn't even moved it from the spot I parked).[[ENDHIGHLIGHT]] I took it to Pat's Auto in Westerly (which I highly recommend) and they said everything looked good, zero issues. read more

Darlene and Rich have earned my trust! They are HONEST (which is very difficult to find), upfront, reasonable, transparent, and friendly. They have kept my car in great shape and with NO BS AND CONSTANT UP-CHARGING like most other garages (all other garages). They have earned my loyalty and I find that I bring my car in for tune ups more often, and I hesitate less to attend to other issues because I trust them. I want to be clear that I have been to other Midas's and have never had as great an experience as I do specifically with Darlene and Rich. I would follow them anywhere and recommend this garage to everyone because of them! read more

Had major concerns after my daughter was told that she needed brakes just 1 year after getting them done. Had a second opinion and they confirmed the brakes where only 25% used. After putting up a negative review on Yelp, a new manager called and apologized and refunded my money for the second opinion. He said he took over the store recently and was making some staff changes to ensure this did not happen again. While I would still be careful, I think that the new manager Simon has good intention and seems honest. read more

Midas in Wakefield RI: Best Place in Town Accommodating , respectful, kind, capable and appreciative of customer needs and time !! read more

The technicians and staff here are top notch. From Kevin up front explaining everything going on with my car to the techs in the back getting it done in a timely manner. read more

Absolutely do NOT! Take your vehicle to this establishment! The front of store managers and a certain Tech are stealing from customers!! A brand new car?? 6 months old?? Needs new brakes all around?? I highly doubt it. They do this to make a certain quota! DO NOT TAKE YOUR CAR TO THIS PLACE! THEY WILL ROB YOU BLIND! read more

brought my car in just to have exhaust work done. they do a complete inspection 3 weeks after already doing one. I got the stuff fixed from the first inspection somewhere else. 3 weeks later all of the sudden my axle is ripped and leaking, I saw the axle the week before while it was getting fixed and it was perfectly fine. they screwed with my e brake so now it barely holds and it held fine before they touched it. had perfectly working AC when I dropped it off and pulling out of the parking lot, it no longer works read more

Brought my car for an oil change and immediately after drive to MA. When I got to MA my car was smoking, so i brought it to my mechanic. He told me the oil cap was left on the engine and could have ended really poorly. When I called Midas to explain and ask for my money back the front desk associate immediately became defensive. He told me to bring it back (which I couldn't do) so he could see for himself. In addition he started shit talking my mechanic (WHO HAPPENS TO BE MY UNCLE) and saying that my mechanic in MA was being dramatic and just trying to make Midas look bad, etc. I eventually got my refund, but I was less than thrilled with how they handled the situation. read more

Midas of Wakefield RI has earned my complete trust and confidence. I had become leery of being taken advantage of and "upsold" at other mechanics but I trust Rich and the team at Midas to let me know if I have a problem or even if I don't have a problem. They have a solid reputation for honesty, value, and dependable work and I confidently go to them for repairs on my two cars and my daughter's handicapped van. Many years ago the Midas at this location (different owner) did not provide this kind of service, so if you went there a long time ago and were dissatisfied, go back and try them now. You won't be sorry. read more

Can I give negative stars? A person called Darlene who works there and gave report and photos has informed us, my son who is a young adult and myself, a mom recovering from a transplant, that our car will "die in a week" Asked for photos so my son can send them to house bound me and GOOD LORD, they sent pics from other cars to show the poor quality as proof - $1200 later and an oil change with the WRONG OIL, I take my car TO FLOOD FORD who not only fixed MIDAS' multiple mistakes (oil), they report that MIDAS CLAIMS that include no breaks, axles, ball joints rotted and the picture as all wrong- So please be careful- MIDAS has become corrupt read more

Came in with an engine issues and left with an engine issue as well as a bunch of new electrical issues that never occurred before! It is so amazing that my CD player and sunroof worked perfectly and did not after to picking up my car from Midas! Absolutely amazing if you're looking to find more issues with your vehicle! read more

Ok Yelp why can't you give zero stars or even negative. Because if there was ever a place that deserves it this is the one. My daughter has an old beater car that she uses in Boston. She came home and said the brakes and the tires might need to be looked at. She took it to Midas and we got the $1,000 quote back. They said she needed a complete brake job and two new rear tires. What's funny the tires she questioned were the front. Needless to say we took it to D&M tire on West Main Road and they squared us away for $125. read more

Recently, we brought our Audi to Midas in Wakefield, RI. to have the tires re-balanced. We were told from a technician and manager in charge, two of our tires needed to be replaced because the belts were showing. They were willing to install two new tires and suggested not to drive our Audi due to the dangerous conditions of the tires. Fortunately for us, I inspected the tires and rims the day before and meticulously cleaned and polished the rims and tires. I told them the tires in question were actually brand new and all we wanted was a balance performed. The manager said they didn't want the liability. I called them out on their lie and strongly advise not to have your vehicle serviced here. You can not trust them. read more

I made an appointment for an oil change for last Saturday. My reservation was honored, and I was in and out of Midas in Wakefield within forty minutes. Darlene, the assistant office manager at this location of Midas, is very cordial. Bruce did the oil change and, as always, he checked the whole vehicle. I feel safe during my weekly commute from New York to Rhode Island and back to New York because I know that those folks at Midas know what they're doing. read more

So shortly after posting this review I received the following message from Midas requesting my contact info: Customer Experience Team: Business Customer Service Hi Nathan, it sounds like you've had an unhappy experience with us. We're sorry to hear that. We'd like to talk with you, if you're willing to share your phone number and full last name. Let us know - thanks. I then responded with the requested info to which I received the following: Customer Experience Team: Business Customer Service Thank you Nathan. You will be hearing back in regards to your complaint within 24-48 hours. It has now been seven days since I received the above message with no other Messages or communications of any kind from Midas customer care!! So much for wanting to "talk" Which only reinforces my opinion that this company has a careless attitude toward the safety and well being of not only their customers but all drivers on the road as a result ! I will update this post if there is any new info to share. read more

I have an older Dodge Dakota with some corrosion issues. I brought the truck into Midas for an exhaust leak (both front and back). They inspected the vehicle, documented the issues - both in writing and with photos, provided an estimate of work, and talked me through their recommendations. The estimate was more than fair for the scope of work - and the service was completed professionally and timely. They even pointed out some unrelated issues that need to be addressed in the future - work they don't even perform. Their extra effort was much appreciated. Would definitely recommend the Midas team in Wakefield for auto service. When service needed again (hopefully not too soon), I'll be coming back to Midas. read more

I have been going to Midas for over ten years and they were always great! However, yesterday I went to have two tires replaced and an alignment and left missing a hub cap. After I picked up my car, I drove across the street to CVS which is where I noticed. I call them back and they tell me they don't have it and there is nothing they can do. The man that answered the phone was extremely rude. I will say the man that helped me with my tires was very nice and helpful! However, I am not pleased that I spent $500 to have something missing from my car. After ten years of going here, I will not be going back. read more

This repair shop is very good to us. My wife and I have been coming here for years, the manager is friendly and always takes the time to make sure your car is in and out in a timely manner. The entire staff are always very honest and very friendly and knowledgeable. The prices are usually always the cheapest out there, and the work done is always guaranteed and done the right way the first time. The mechanics are very friendly and very quick they usually have our cars done in one day no matter what the problem is. I highly recommend this shop to any one that needs anything done to their car. read more

I had a very good experience coming here. I just recently moved to Rhode Island and I was nervous to get an oil change at a new place because as a girl, you hear stories about shops trying to take advantage of you! Not the case here. The people were very friendly and and honest and charged my oil, no funny business. read more

Midas has been great to work with, and this location is terrific.

When you make an appointment 3 days in advance for an oil change, tire rotation and inspection for 9am and ask to have it returned by no later than 1pm, then you drop the car off the night before just because it's easier, you don't expect the call at 1:15 that they JUST FOUND that you need brakes and tires to pass inspection. I know it's not their fault I needed brakes and tires, but they should have notified me in time to get my car back by 1pm as requested, after all they opened at 7:30am! Only had the brakes done (tires far too expensive there) and was finally able to pick up the car at 4:30pm. The very nice man behind the counter was apologetic when I voiced this concern, but it was the 'not my fault' response. Won't be going back... read more

Update ...one week later my reservoir is still full as is my radiator. As far as Matt the Midas managers comment about it including a "visual check of fluid levels" my radiator reservoir is right across from my windshield reservoir with the oil input being in the middle of both. SO seeing as my radiator reservoir was bone dry after my oil change tells me you didn't "visually inspect" it. I filled the reservoir and it hasn't leaked since the episode at Midas so my reservoir isn't cracked. The "tech" I initially talked to said they don't fill the reservoir just the radiator, now you say the radiator is too hot and to open it could cause injury. Which is it, I'm getting 2 conflicting stories .... Also my radiator cap in this cold weather would have been more than cool enough to open after doing the oil change. So as you are aware I filed a BBB complaint requesting a refund and you cordially complied. It was an oversight on your companies end which could have cost me a new engine. Did I mention my reservoir and radiator haven't leaked since I put fluid in it just a week after it being at Midas? Yeah...wait should I also add that I had an old beat up pick up truck rear wheel drive that was worth about as much as a bag of sand and I brought that truck for an oil change and was quoted $1600 for repairs!!!!! I looked at the kid and was like seriously... You know I couldn't even get 1/3 of that to sell it...he just put his head down and took my money for the oil change. Oh hey... Did I mention my radiator and reservoir haven't leaked since I filled it!!!! read more

DISHONEST!!!! I was told it was dangerous to drive my car out of lot because I need new axle. Took to dealership, no axle needed. Went to have brakes done at another mechanic, no axle needed. Midas said I needed over $2000 in repairs- all I really needed was brakes! read more