Amazing customer service clean organized, you won't be disappointed dealing with Michelle in there…read moreshe was

I recently got laid off. I called them in advance a week before my rent was due asking them if they…read morecan cut me some slack and let me move out within the week without having to pay the full month and they absolutely ignored me, telling me that they called upper management and they haven't gotten back to me. It is now 12 December 2025 and they are demanding the full months rent when I asked them if I could pay one week and then move out. Do not use this Public Storage because they get you in on a really good deal and then raise your rent every three months and I am in a 10 x 10 and I'm almost at $300 in one year and I started off at 170 so proceed at your own risk. Care if you leave in two months and they really don't care if you stay in four years all they care about is the money they get in their pocket and they don't help their customers when the customer reach out to ask for assistance like who expects to get laid off in December.

Mercedes always has great customer service when I come here. It's a great place to store your…read morethings. It's very safe and secured

Hands down one of the best storage facilities I have ever used. Been here for 20+ years and never…read morehad any issues here. I recently was thinking about leaving because I wanted to find a closer storage place to my house in San Lorenzo, but couldn't do it because the customer service that I get from the building managers Mercedes / Dustin is by far some of the best customer service I have ever gotten. Nothing but kindness every time I see them on site. This is the reason I decided to make the extra 20 min travel to Dublin and not find a closer storage place. Top notch service for sure.

Jewel at Extra Space Storage in San Ramon, CA has been our "go to" for all our storage needs!! She…read moreis always so incredibly helpful, professional and knowledgeable about the services available through Extra Space Storage and the appropriate size unit(s) for storing our needed items. Note to management at Extra Space: You are very lucky to have such an outstanding company representative like Jewel!! 5 stars is not enough in Jewel's case!! AVB

Don't get me wrong the staff is nothing short of great to work with. I just believe their pricing…read morepractice is absolutely ridiculous. They lure you in with a really decent rate as long as you prepay for 4 months. Ok great. Come renewal time guess what? They jack up the rate 50%. Can you prepay another four months at the current rate? no you can't. I went from a hair under $200 with insurance to about $300 - So you are either stuck paying 50% more (after introductory rate) especially if you have a bunch of junk or you move out. I chose the latter as I do have a truck and I was able to get a shed in my backyard. This may be the practice in the industry, but personally it feels pretty scummy to me. I'm only giving 2 stars as the staff were pleasant and easy to work with. As long as you know what you are getting into things should be fine. I just wasn't aware the rate would increase so drastically. Buyer (ahem renter) beware

I have been with Dublin storage for years and am very very happy with the service, cleanliness of…read morethe facility , spacious size of the units and affordability. Their prices are very reasonable and service is top notch! Theresa is responsive, helpful, and cares for her customers. Highly recommend t

The staff here are fantastic. I have been renting a space for a while . Keeping into things that I…read moreneeded and had no space for . The place is clean, safe and well maintained. Good security and easy to get in and out. They have carts that can help you move heavy things around . I'm happy to have stored here and if I ever move back to the bay- and need a place to keep my things- I'm here It was very cost affective for me to keep my things here - auto pay really helped a lot with my billing

Convenient location, helpful staff members, good selection and supply, reasonable prices. Got some…read moresmall and medium boxes, paper packing tape, mattress cover, packing paper. They also have U-Haul rentals (trucks, trailers, dollies and more, plastic totes with lids (purchase or rental), various packing supplies. Great visit, got what we needed. Note...there was a grumpy, irritated older man who helped my sister Friday night; he wasn't helpful. Fortunately we went back and were helped by a younger Hispanic guy, kudos to him!

Diego is awesome. Personable, professional, and professional appearance. U-Haul you have a great…read moreemployee in Diego representing you. He has you covered for your U-Haul, equipment, and propane needs. Clean facility and easy to get too. I will continue to patronize this business.

Love this place, good pricing and excellent personnel. I highly recommend this facility!read more

Service is very good here, but really irritated - just got notice that they raised my rent 20%…read more I've rented there for years, but now I'm not so sure. An occasional increase would've been easier to swallow than this steep increase. Just be prepared for that possibility if you rent from them.

Maseh was so very good helping me move out. And Cody came in amazingly helping get over a billing…read moreissue. Thanks to the entire team!

Tim was well informed, very helpful, made sign up quick, easy, and affordable. Thanks so muchread more

I have referred others to this location because of Mark's great customer service. His kindness and…read morecompassion is beyond 5stars. Thank you Mark for always being a helping hand!

First off Mark is very friendly and always helpful. He keeps the facility very clean including the…read morerestroom. I can't imagine a better storage facility!