We took our 2021 Jeep Grand Cherokee in to service our transmission, transfer case, and both…read moredifferentials. The Dealership had quoted us over $3700 for all of this work. The transmission man did the service for $1200. Not only was the price reasonable, he did it in a timely manner and there wasn't any issues with when the car was promised or with the pricing. We highly recommend The Transmission Man.

My RV (1996 Fleetwood Bounder), transmission after 60k miles and 20 years of service was toasted…read more I brought it to Ron & Gary to rebuild for me. They did a fantastic job going through the entire unit, building it better than GM did 20 years ago. It now shifts like it should, and they fixed and electrical gremlin I had been trying to sort.

10/22/2025: These guys deserve a HUGE shoutout for the most amazing customer service I've been…read morewitness to in a VERY long time. I'm in town to help my Mom for a few days, and the brightly lit amber warning light (shaped like a wrench) popped up. Time for an oil change. It's glowing bright and beating with a pulse, burning a hole in my brain. It was a very busy day and I wasn't able to get to PACC until about 20 minutes before they were closing. I had called much earlier in the day after being referred by a friend, and the guy at the counter remembered. He was so apologetic but explained they still had vehicles being worked on and it was almost closing time... but told me that he knew I was in a pinch to get my oil change done and said that Oilstop with whom they shared a parking lot would be fine just to get my oil changed. That was pure gold, because who wants to hand their vehicle to just anyone randomly? He alleviated any concerns I had and I was able to check this task off of my list. PACC, your integrity today impressed me. Although I didn't get to have my oil changed with you today, I will definitely return with any future automotive service needs!

Went to PACC Automotive to have my head lights replaced on my Toyota Tacoma, replaced both although…read moreonly one was not working. They did a great job, great customer service!!! Shout out to Clayton, Danny, Dan and the entire team of mechanics. Customer for life, been there few time before. By the way, if your headlamps covers are faded, yellowish or foggy, Clayton recommended the car wash detailers in the same auto center, great job there as well!!! Thank you, Michael @ Castaic

Really good and fast service. Honest to the work and what's needed for the car. Dave is nice and…read morevery helpful. Definitely coming back here. Highly recommended.

Good guy and great service ... drove up and no waiting... I have taken other vehicles in and same…read morething .. in and out no problem

Amazing experience! The staff was so kind and helpful from the moment I came in. They were honest…read moreabout what my car needed, explained everything in a way that was easy to understand, and made the whole experience stress-free. Service was fast, communication was great, and I felt like my car was in good hands. I really appreciate finding an auto shop that is trustworthy and actually cares about their customers. I'll definitely be coming back and recommending them to friends and family!

I initially went to Trident Auto Performance and Smog for a smog check after they were recommended…read moreby AAA. They were fast, courteous, and professional, so I decided to return with my Jeep for an oil change. They conducted a thorough inspection and provided a detailed report with photos, which I really appreciated. It's clear that they care not only about keeping your vehicle running well, but also about their customers' safety. The entire team is impressive, and the quality of their service reflects the owner's pride in his business. I highly recommend them.

Danny and his guys are always great! They are my go to for my daughters VW. They communicate well…read moreand are very honest and reliable. They are always very nice and welcoming. Reasonable pricing and very honest at what to maintain.

My check engine light came on during a road trip and they fixed my car within the same day, saving…read moreme a lot of time and money. They didn't try to upsell me any work or charge extra. They did quick work and the workers were really friendly. Would recommend to anyone in the area

I purchased my 2021 Escalade from this dealership back when it was under a different ownership,…read moreknown as "Parkway Cadillac". My rating would for sure be less than 5 stars if I was to leave them a review before the new ownership, and before I changed service reps. A little backstory- My Escalade has had an oil issue since the beginning; it burns oil much faster than it should and I can't seem to ever make it to my scheduled oil change date, or milage, before my "add oil" light comes on. An employee once referred to my vehicle as a "Covid Car"! I've complained since the beginning but was told "it's normal", yet was also told, I'm not the only one complaining about this issue", and "it's because I leave my truck idling too much" (Has excessive idling hours). All of these Statements did not sit well with me and I found them to be ridiculous. Despite my many complaints, nothing was ever done about my issues, even after a supposed, " Oil consumption test" was performed and I needed a complete engine replacement after it WENT OUT! When I heard the dealership was under new ownership I went to meet John and Lisa to personally express my issues and frustration with the way my complaints had been handled so far. They were very understanding and I did feel they tried to take care of me, but by that time it was too late, it was now 2025! They are very friendly and seem to really care about their customers. I was lucky enough to accidentally be paired with a new (to me) service advisor,Francisco, during one of my "add oil" light issues. He immediately confirmed my feelings from the get-go, something wasn't right. He quickly dove into my extensive record history and actually took the time to personally reach out to GM regarding my documented complaints. He has been "ON IT" since the first time he saw me. He's currently conducting an OFFICIAL "oil consumption test" and going above and beyond to attempt to make things right. Sadly, so much time has been waisted and the window seems to be closed to help me as GM has denied replacing my engine (again). Even though my experience with my dream car has been nothing short of a nightmare; I mean, why should an owner of a vehicle costing more than $100k have to carry oil in their vehicle....my experience with the CURRENT OWNERS and service rep, Francisco, has been a breath of fresh air! I finally feel heard and know they are doing their best to help me, even though it seems like a lost cause to me at this point in my warranty (now relying on my extended warranty). I'm excited to soon get rid of this vehicle that I love so much but has caused me so many wasted hours of service hours and money in oil changes. I'm looking forward to the 2027 model which will hopefully NOT be another "Covid car", and I know I will definitely be coming to Magic as long as Francisco is here for all my service needs. I've attached just a handful of my MANY "add oil" alert photos.

The service we received at Magic Cadillac was simply impeccable…read more From the moment we walked in, everyone we encountered in sales and the front office made us feel valued, welcomed, and genuinely cared for. We had done our research and knew the exact vehicle we wanted was coming in, so we came by. Right away, we noticed Ron--he didn't even directly assist us , but his energy filled the room. He was friendly, upbeat, and brought such a positive presence that my wife and I immediately looked at each other and said, "There's something special about this place." His personality alone elevated the entire environment. Before coming in, we had been speaking with Andreas over the phone and through email. He was professional, focused, and incredibly straightforward. When we met him, he evaluated our trade-in and gave us a fair and reasonable value. He also told us he would hold the vehicle for us--without requiring a deposit or signature. To be honest, after dealing with other dealerships who didn't follow through on similar promises, we were skeptical. But Andreas did exactly what he said he would do--and that earned our immediate respect. He was honest, efficient, and operated with a high level of integrity. There was no back-and-forth, no pressure--just clarity and professionalism, which we truly appreciated. When the vehicle arrived, Ron reached out to us, and from that point on, he made the entire experience feel personal and exciting. He was warm, engaging, and genuinely happy for us. Buying a car is a big decision, and Ron made it feel not only comfortable, but joyful. His enthusiasm was contagious, and it made us even more excited about our purchase. Then we worked with Hany in finance, and he was exceptional. He was sharp, organized, patient, and incredibly kind. He sent us all the paperwork ahead of time, walked us through every option in detail, and answered every question we had--no matter how many times we asked. Not once did he rush us or make us feel like we were taking too long. It felt less like a transaction and more like sitting down with family and having an honest conversation. When we came in to finalize everything, the process was seamless. Hany had everything prepared, and we were in and out quickly, yet still felt fully informed and taken care of. He even helped guide us through additional DMV-related items, which we truly appreciated. Ron then walked us through every feature of the vehicle, taking his time to make sure we were comfortable and confident. His attention to detail and excitement made the experience even more memorable. We absolutely love the vehicle--but even more than that, we're grateful for the experience. The warmth, professionalism, care, and authenticity from this team set a new standard for what a dealership should be. We've been to many dealerships over the years, and this is, without question, the best experience we've ever had. We will absolutely be returning for future purchases and will continue servicing all of our vehicles here. This is now our family's dealership--for us, our children, and one day, our grandchildren. Honestly, this review still doesn't fully capture how special this experience was. If you're considering visiting, do yourself a favor and go--even if it's just to meet the people. Great customer service and genuinely good people can be hard to find, and this team has both. Thank you again for such a memorable and enjoyable experience. When we think about our vehicle, we'll always think about the incredible people who made it possible. Special thanks to: Hany Wahba - Finance Manager Ron Javadi Andreas Morales - Sales Manager

Honest, competent. Repaired control arm and alignment on my electric car, saved $ vs dealer…read morerecommendations. Will recommend to other customers in SCV.

Owner reached out to me but unwilling to help. I asked for reimbursement for the cars I had to rent…read moreon account of their inability to fix the issue with my minivan. Disappointed but not surprised

I've been taking my car here since 1993. I don't let any other shop person touch it…read more Reza and Moe can address any issue. They are straight up with pricing and trust worthy. They are an authorized service shop for many car types. Check them out, you won't be disappointed.

I was told by another Firestone that I needed spark plugs a couple of months back, I've since…read moremoved from that area. I called this location and ask them the price to replace my spark plugs and they would not give me a quote on the phone, they told me they had to look at the car. I know what needs done, I don't need their other suggestions or repairs. I'll go elsewhere thanks.