I brought my Mercedes-Benz in for an oil change, and I couldn't be happier with the service. Not only did they complete the oil change, but they also checked my tire pressure and inspected the engine, all while giving me a discounted price in the end. The staff was honest, professional, and went above and beyond to make sure everything was taken care of. I'm very grateful for their service and would highly recommend them to anyone looking for reliable, high-quality auto care. read more

Ok so don't be fooled by your online quote. Second time now I was quoted $109 online. I showed up and my bill came to $185. They up charged $20 for European car, $30 for skid plate. $20 for oil filter. So I feel stiffed but they still get 3 stars for their service and speed. By the way Walmart charged me $65 for the same exact oil change. read more

Also respectful, quick and they do a great job!! They usually tell me when there are coupons as well to save money read more

I went in, and they didn't have the filter, so I had to come back an hour later. While waiting, I spoke to the employee about the price--he told me it shouldn't be that much and that I'd get a discount. Well, I came back, and wouldn't you know--it ended up costing me $50 more than my last oil change. The breakdown makes zero sense: Oil filter: A $6 part with a $22 upcharge. Splash guard: $25 for something I wasn't told about. Oil: $84, even though it's advertised for less. This is misleading, dishonest pricing. Advertised rates mean nothing here--it's all surprise charges and inflated costs. Crooks. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Newhall, California

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Another amazing service by this Jiffy Lube team! I absolutely recommend them for your car services. The manager Miguel helped me. I can't stress enough how easy they make this process and how helpful they are!! They definitely go above and beyond. They topped off all fluids, suggested when to get my tires changed, and other technical stuff I had going on with my car. Thank you guys for an amazing experience once more! The value for what you get is more than worth it! read more

Jiffy Lube Oil Change - Excellent coupons available - Auto Repair Near Me - Newhall, California

If it was possible to leave zero stars I would . They asked me if I wanted my oil filter changed. I specifically said no. They gave me an estimate of 170 before I had the change done. When it came time to pay, it was 210. There were two mysterious up charges one for an oil filter. They resolutely refused to cooperate with me and explaining exactly where the extra $30 charge of come from. The only explanation I got was "We give you the final estimate at the end." I have never heard of receiving an estimate AFTER the work is done. As sinister as it is stupid. It felt to me like they were deliberately overcharging me by 30 bucks knowing that there wasn't much that I could do after they've done the work . I would definitely avoid this place if I were you. read more

Went here for the 4th time I believe now. And they helped me right away. Gave my vehicle amazing service & did the job quick. Super grateful for the manager Salvador & his staff. Highly recommend this place, no matter how far you live from here like me. Give this place a chance. You won't regret it. read more

Came in for regular maintenance and was pleasantly surprised by how helpful and professional the employees were. I usually feel taken advantage of as a woman at auto shops, but not here. They explained everything clearly, including an additional service my car needed. Great experience! read more

If I could give 1 star, I would. I honestly hate leaving bad reviews but this experience was terrible. I used to come here regularly for my oil changes but recently, my boyfriend came here to get his brake pads replaced and get an oil change before going on a BIG drive to Arizona (6 hours). I wanted to make sure that his drive was smooth and safe before he went on this road trip. But guess what? They put the brake pads on BACKWARDS. What the actual f? He had to pay $700 for all this. So he gets to Arizona, to find out that his brake pads were overheating and there's brake dust all over his tires... So he gets that fixed over there for $150. When he came back, he tried to talk to them about it and they decided to take the receipt from him and said that he should have called them before getting it fixed and didn't do ANYTHING to compensate or apologize.... This is a HUGE liability. You guys are lucky that his truck didn't burst into flames. Because that weekend in Arizona was 115 degrees. read more

My 18 year old daughter brought her 2009 toyota in for a regular oil change today. The guy told her he would do the same oil change as the last time the car came in, which was regular oil. When she checked out, it cost over $115! We looked at the invoice and they put SYNTHETIC oil in instead of regular. This car has been to Jiffy Lube many times and only ever had regular oil. Now we can't go back to regular oil and every future oil change is going to cost her $115?! They never asked or notified her that they were changing the service. They obviously took advantage of a young girl who came in by herself which is despicable. read more

This is where I go immediately after the warranty runs out. I went in for an oil change, and got that, fluids checked and tires filled, AND a 20% discount (oil is expensive). Ask for Miguel Cervantes. He is the store manager, and is personable, professional and thorough. 10/10. read more

Our family drove up frantically to this location at 5 minutes to close. Both technicians went over the top to try to help us with our situation. they were super friendly and just really nice guys. sorry I didn't get their names but if that is how this place is run I give them all 5 stars. I don't write a lot of reviews but these guys deserve it. I want to thank them for their time even though they couldn't help us with our issue they did their best and it was awesome to get that service regardless of the time of the day. read more

I would give you zero stars if I could, worst experience ever. I don't know why I keep doing it to myself going back to Jiffy Lube. I prefer Valvoline over Jiffy Lube any day. Valvoline is way more professional, it took over an hour for an oil change. The employees are just standing around, all of them on their phones the whole time. Cars are lined up outside with open bays. Even the manager's on his phone while one of the guys was standing now on his phone vaping crazy. Don't go there for an oil change if unless you clear your schedule. Very unprofessional. They skipped multiple services that they marked on my receipt that was completed. They never vacuumed the floors. They never even checked my airfilter it just says completed. It also says they checked my battery. They never did. I stayed in my truck the whole time I watched them stay away from that place. read more

Jiffy Lube Oil Change - Employee stand around on their phones - Auto Repair Near Me - Newhall, California

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I have to send a HUGE thank you to Salvador. I had an oil change a few days prior at another auto mechanic and woke up the next day to a puddle of oil in my driveway and no oil in the tank. I'm a single mama and know nothing about cars. Since it was the weekend and my mechanic shop was closed I went straight to Jiffy Lube to see if they could give me an idea what was going on till I could get ahold of my mechanic on Monday. Salvador was so kind and professional! I knew there wasn't much he could do since Jiffy Lube had not performed the botched service. But he was willing to take a look at the vehicle, top off and tighten a loose oil filter...and still get me to work on time. So grateful for his help! Jiffy Lube just earned a new customer thanks to Salvador! read more

Jiffy Lube Let me down changing my oil in my SUV....I Had a full Synthetic oil change and because they messed up putting on the oil filter , my car is leaking oil. Looks as if it was stripped. I Do not recommend this jiffy lube. If you live in Santa clarita Ca. Avoid this jiffy lube as they do shlocky work. Take your vehicles to the jiffy lube in canyon country where they actually care about your vehicle and they do much better work... read more

You drive up & pull up & they change the oil & other fluids. It was quick & easy. The staff was friendly & helpful and they didn't try to up sell me filters read more

Amazing customer service! Thank you for helping me in making this experience super smooth from start to finish. I felt nervous coming in without my dad or brother but the manager Salvador here truly knows how to take care of his customers and had requested services that were needed without pressuring me to get them done. I'll definitely be recommending this Jiffy Lube to all my friends and family. The whole team was super friendly and helpful, I will be coming back read more

I wasn't able to do some services that my vehicle was due for the last time I was here. I returned and I was greeted right away. This place has excellent customer service. I feel comfortable waiting in the lobby where my favorite show was playing.. read more

I have come here a few times brought my own oil and filter and the price was 59 $60 which is fine. I would understand if it went up to 70 or 75 in a month because of inflation but the moment I got there, I sat at the entrance before I came in. I had one technician look at the computer go inside to the office to the managers office. Another technician came out looked at the computer. Finally, the manager comes out with this clipboard and tells me it's going to be $110 to change the oil I brought That's ridiculous and I said thank you but no thank you I called another Jiffy Lube location which I did give a great review in canyon county area and it was half the price. Very unprofessional corporate really needs to look at this and do an audit read more

I've been going to this Jiffy Lube for about a year now. I love going because Joe is so honest and kind. They make the hassle of car service so convenient and provide efficient services. He is knowledgeable and helpful and so is his staff. They are always so friendly and professional and are able to answer any questions I may have about my vehicle's maintenance needs. This location offers excellent service to its customers, providing efficient and convenient maintenance solutions that are both affordable and high-quality. I highly recommend taking your car here. read more

Jiffy Lube Oil Change - Lobby, waiting area - Auto Repair Near Me - Newhall, California

I have to retract an earlier review. After driving for a week, the second installment of brake pads failed. The brakes began to make hi pitched squeaking sounds upon braking. The noises were loud enough to turn heads. Keep in mind, I had to visit this location FOUR times in order to get this right. In the end, they failed. This location admits to using "off market" brake pads. They claim that the pads are "approved" for safety. I respect and believe them. HOWEVER, the are NOT compatible with my make of car. Therefore, the pads/rotors get "glazed" quickly creating heat and friction. This creates the high pitch sounds. In the end, I will have to take my car to my dealership and wait a week for proper repair. I am out $426, but want this to be a lesson for all who goes to this establishment. read more

Fast and great service! I've been a few times for oil changes on my Jeep and I always feel like I've been well taken care of and didn't have to wait long. Waiting area is small but clean. Came in around 9:15ish am and it wasn't too busy. Was there for less than an hour. Will be back. read more

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Writing this review primarily to warn other people that this location will not honor the $26 off synthetic oil check-in offer that they have on Yelp, even though it's on this location's profile. The manager claimed they have no affiliation with this Yelp page and doesn't have to honor it; best he could do was $20 off since that's what they have listed on their website. The service other than that was fine. They did an inspection and let me know about a couple issues I should get checked. I appreciated that. Honestly, pick up was the only part of the experience that redeemed their service. I'm very surprised the manager wouldn't honor the $6 difference on the coupon. As a business owner myself, I can tell you that's the difference (as small as it may seem) between gaining a life time customer and one that'll just move on to a competitor. I'll be finding another place for my oil changes in the future. read more

My mom wasn't playing didn't know that they tried to Overcharged her $47 for Uber inspection other jiffy quote me $23 Do better please read more

Jiffy Lube Oil Change - What it supposed to be - Auto Repair Near Me - Newhall, California

I used to take my cars here since they were close and pretty quick about doing the oil change. Not anymore. My wife got ripped off being charged $300 for an oil change, a cabin and air filter on a 2012 Highlander, and they wanted to charge me $120 for an Oil change for a 2015 jeep Cherokee. Even after adding a coupon these prices are ridiculous. Never again!!! read more

So expensive for just an oil change. When I asked them to break it down they had no answer. At the other jiffy lube I go to they charge me 90 dollars, here they charged me 135. Crazy. read more

$150 for an oil change??? YEAH RIGHT. I know inflation is bad but an oil change for a Toyota camery is not $150. It's $12/quart of oil so the labor is gonna be $90 for 15 minutes? MAKE IT MAKE SENSE. The young man working there tried to tell me "your car uses a special oil" special oil? It's a Toyota. There's nothing special about it. Steer clear of her and anywhere trying to charge you over a $100 for a measly oil change read more

Warning, stay away. This place makes young beautiful women prey to deceptive practices. I sent my wife to go get an oil change for her car. She drives a car that requires synthetic oil. I figured at most it would probably be around $70-$100. She comes back, she was charged 170. Who spends 170 on an oil change? I knew I should've went with her but I didn't. Instead this place chose to pray on a young beautiful woman and overcharge her. Stay away, these people are scammers. read more

Raul and the team were great. Very helpful and professional. My car is running great.

Great staff great support. Thank you so much for helping me. You guys are awesome. Recommend this location to anyone that's local in Stevenson Ranch. read more

Went here today for an oil change in my 2006 Honda accord. Man gave me one price for an oil change. $110. I said do you have any other options. He said (around) $80. He said those are the only options available. I said ok fine give me the $80 one. I go inside and see other lower priced options available. I asked about them and was told "we don't have this oil available right now" CONVENIENT! He says "ok your total Is $100" WAIT WHAT? I said "how did it turn out to be $100?? The man outside told me $80" he said "ok let me run some numbers" and looked around and said "oh I see what happened here there was a cap on your oil that wasn't working well so we replaced it" I said "I didn't approve of this" he says "since it was a miscommunication I'll make your total $80" at that point I said fine. I paid and left. This place is SKETCHY. ASK QUESTIONS. don't just pay whatever. This is why they get away with this crap!! read more

They won't even acknowledge your existence. Myself and 2 others left after waiting for 10 mins without anyone even looking at us.

I got an oil change on a Monday, on Tuesday I was running errand and heard metal scraping. So I pull over, check underneath and see the bottom plate cover dangling. Since I was 30 minutes away from this Jiffy Lube location I had to use what I could find (tape, and a string) to keep it intact. I couldn't finish my errands and headed to this location. While I was driving on the 5 south I heard it again but even louderrr. I knew my temporary fix came undone. I pulled over on the emergency lane and it was hanging evennn lowerrrr. So I drove to nearest exit with my hazards on to once again try and temporarily fix it till I could get to this location. Meanwhile my three year old son is in the car. I'm worried because it is not safe for this to be dragging on the freeway and is a safety hazard for myself and everyone else. At this point the bottoms just all chewed up and when I get there I tell them what happens. One guy walked in holding it and sarcastically asks what'd you hit? I tell him why wasn't it put back on properly? He tells me you hit something right here and I said tell him the same story above. This just made me even more mad because it's like you don't realize how worried I was being in the car with my son knowing this plate is dragging so loud while on the free way and now I have to shimmy my body underneath the car to temporarily fix their mistake. I won't be going to any Jiffy lube again. For how much you pay to come here this should not be happening read more

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Driving from the San Francisco area to Santa Clarita, I hit the recommended mileage for service. I pulled in, was given an estimate of $148.00, and was told taxes would be in addition. I had a $20.00 off coupon, which they did honor. So far, so good. I stayed in the car with the window down and opened the hood. I was watching to see if they completed all the items on the service list. They changed the oil; I had to ask them to fill the windshield fluid. I asked if they had checked the tires. The first person looked at the computer; all tires were 34 lbs. Total BS, as the computer has no records of the tire pressure. I was watching and knew they had not measured the tire pressure. I asked again for the tires to be checked when they took my credit card, and the tech did check the tires and came back and said they were all at 36 Lbs. I mentioned that they were supposed t be at 33 Lbs. He said, "I thought you wanted to be at 36 Lbs." At this point, I was done and left. When I arrived at my hotel, after stopping by an auto parts store and buying a tire gauge, I found two tires were overinflated; the other two were at the correct pressure. I adjusted the pressure to the specs on the driver's door. What they stated was completed. Change Oil Filter - Yes Check & Inflate Tires Pressure - After two requests Check & Fill Differecials - They stated it was full, Total BS as they did not open the filler bolt. Check & Fill TRANSFER CASE N/A Check & Fill POWER STEERING ELECTRONIC - no, the Engine has a shroud that was not removed. Check & Fill WINDSHIELD WASHER ADDED - After I asked Check & Fill BATTERY WATER - no, the Engine has a shroud that was not removed. Check Lights - No Reset dash oil indicator - Nope The lsit goes on with itens also not checked. The list goes on. For $150, I expect the service outlined in the estimate. read more

After a week long trip around Los Angeles my sister and I found ourselves breaking down in the middle of the night just starting to go into the hills tword the grapevine. We were panicked amd barely made it off the freeway with our car sputtering and flashers on. Luckily we found a hotel and this jiffy lube right off the freeway. We were there when. The doors opened and the gentlemen working inside were very helpful and informative. They didn't take advantage of us not being very knowledgeable on vehicles and gave us what we have been told by countless people a great deal on replacing the part that was damaged. Thankful for such great service and how speedy they got us back on the road after the part arrived . read more

I brought a fleet car - their faces shone with glee. They pushed us out in the waiting room so I cannot see they changed air filter and cabin filter for the modest price of a $100. They never asked me. And that was after I told them I have changed the cabin filter a month ago. BTW, that filter in Pepboys is $12, Jiffy charged $69. Then they gave me a bill of total $200. If you go there zip up your pockets and leave your wallet at home. read more

It brings me great pleasure to give "Mark" and his Staff at "Jiffy Lube" (Stevenson Ranch, CA.) a "5 -Stars" Review for the Customer Service, I received when I stopped in for an oil change. Mark without hesitation stopped what he was doing to greet me at my car and take care of my needs. I told him that I had never been greeted at my car by a Manager so I felt like I was getting extra care :-) Mark listened to my requests, and was very polite and confident when accommodating my needs. Mark made sure I knew that I was valued, important, special and appreciated throughout my whole experience. Mark and his Team were extremely reliable, professional and delivered my every concept on time, every time, without fail. Thank You "Mark" for delivering Excellence in Customer Service and a Tailor-Made Experience designed just for me during my visit. As a Business Customer, I am and will continue to be loyal to the Jiffy Lube Company and I will share my experience with family, friends and business affiliates. Mark, you are TRULY a "Leader and Asset" to the organization! ~Shaun Bolden read more

I have a check engine light on my car that keeps turning on and off, I went to my regular place to get a diagnostic check but was told it could be up to 5 hours, no thank you! All of the stalls were full, but Mark helped us anyway. We were there and done within minutes! Very honest, and professional. Thank you Mark! read more

I am very pleased with the car + customer service I receive from this Jiffy Lube. I have been coming here for years and bring all of my cars for oil changes and other minor fixes. Sometimes they will install parts, for a reasonable fee, if I bring it to them. They are honest and take good care of my cars, they offer great recommendations. I just wish they offered more car services such as wheel alignment. read more

I went in for a oil change, and it was assisted by a tech name Angel. He was very helpful and very nice. Customer service with him was pure excellence. The entire experience of getting oil changed was amazing. They even taught me a few things so that I can take better care of my car in between oil changes. I have a Chevy Cruz and the oil change was definitely reasonably priced. Plan on going back for my next oil change soon. It was my first experience and it definitely did not disappoint. read more