If I could put negative stars I would. This location does not deserve any stars. Hair was inside of the container. I drive 19 minutes to this location. Castro valley is a nice area. So I like shopping around here. I was not expecting hair to be in the drink. I ordered a total of 7 drinks. 2 if the 7 had something wrong. The hair being one thing wrong. The other issue was they did not put lychee jelly in one of the drinks. I should have received what we paid for. So far this is my second time ordering from this location and it will be the last. When I called the location to inquire about the issue it went straight to voicemail. Still have not been able to claim a refund. #Unsanitary. Very disappointing!!! read more

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Quickly in Castro Valley has my favorite boba drink, Mango Coconut Delight. It has lots of mango purée, ripe mango pieces, coconut flavored cream, jelly stuff, and I add boba.... so good! No other boba place had this... those boring tea-focused places never have the flavor concoctions and add ons on Quickly's level ... as my ex says, Quickly is OG of boba. For the bleak first COVID months of March, April and May, bike rides to Quickly's was the highlight of the week... it still is...... tried Quickly in another location (Bay Area City to remain nameless) and ordered the same thing... it was watery and they made it a slushy (which it isn't)....so this is officially the best boba in the area read more

Quickly - Mango Coconut Delight - Asian Fusion Near Me - Castro Valley, California

Didn't even know this location existed! What I love about quicklys is that the menu is always standardized, each quicklys has the same menu and typically it is always made the same and tastes the same! The staff was friendly, and one of the employees was mopping when we got there the smell was kind of strong so I asked if they could open the door, and they kindly did. Other than that, I normally get a Thai tea... However I wanted to try something different so I saw the red bean milk tea... It has an good flavor, I thought it was going to be a little sweeter, and there is a bunch of beans at the bottom which I didn't like but other than that is was good! Next time I would probably ask with no beans and maybe a little sweeter. Also got the fried zucchini, (they ran out of ranch otherwise it would have been AMAZING) Popcorn chicken is my absolute favorite!!! Put the chilli powder and shake it and dip it in the sweet chilli sauce, soooo so good! I always go there for the popcorn chicken. We got the fries... Decent.. I don't really care for fries but they were ok with some salt and pepper. Last thing we got was the egg rolls, the portions are really good for the price and I like being able to try a variety of items! Next time I want to try the lobster balls... Looks great, and some other snacks, as well as the avocado smoothie here. Till next time! read more

Quickly - Love the snacks here - Asian Fusion Near Me - Castro Valley, California

Was in need of some OG boba and this place is one of them. I ordered through snack pass today around 2:30 PM and got my drinks in less than 3 minutes. Boba was soft and Oreo snow was great which me and my boyfriend always enjoy and is our new favorite. The other day I got the a avocado snow and couldn't taste the avocado much maybe I needed more sweetening even tho I put full sweetness. Not sure about service since I always use snack pass for this place but their drinks are good :) read more

Quickly - Oreo snow - Asian Fusion Near Me - Castro Valley, California

I love Quickly in general, I only buy my usual drink here I stopped buying the popcorn chicken from this location because more than the few times I ordered their popcorn chicken I've felt that the popcorn chicken was off. The chicken seemed slimy when it came to texture even though the batter was fried. Same thing when I ordered calamari. So I only recommend getting your usual boba drink not the food from this location at least. read more

A service review. Walked in and I received no hello or any greeting. nothing. Received my drink still no thank you. Or even respond to my "thank you". If I spend my money at your business the least you can do is say thank you. read more

Is there negative stars to this? If only they had that option. This place lacks everything. This is the 3rd time I go and it's disappointing. The drinks are either over filled with boba or they put no boba. This last time, I asked for one scoop and she put in nothing. When I asked where's the boba since she charge the item, she denied it and got upset. Secondly, the drink had a think layer of milk the tasted rancid. And third, if you don't want to work there just tell your manager. The girl with glasses Al aways on her phone and is super rude but wants you to tip? Save yourself from the nasty place. The boba and drinks are not fresh. read more

I gotta show this location some love. This is the closest Quickly to home, so we definitely hit this spot on the regular. Serving what we need, I have no complaints. Bubble Milk Tea with large pearls please. read more

Quickly - Popcorn Chicken, super yum! - Asian Fusion Near Me - Castro Valley, California

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We have been going to Quickly for over 15 years. They were around before all other Boba places. One thing we really like is that we can depend on is consistency - quality, flavor & taste. The branches whether it's in Stoneridge Mall, or the stand alone in Castro Valley is always clean, and welcoming. We appreciate the standard set by the company so we can enjoy our favorite drinks anywhere there is a Quickly. read more

Nice Staff was great The food was just right for me. This is chain that was supposed to have a store near my house in the hills behind CSUEB. read more

Quickly - Posters - Asian Fusion Near Me - Castro Valley, California

They charged me for takoyaki and a drink only for them to tell me they were out of takoyaki so they told me that they would give me a refund. I paid 17 dollars for a damn drink and never got the refund. 0/5 read more

The first time I went to Quickly I was super impressed because I wasn't expecting it to taste as good as it did, unfortunately I had the same craving and went again and it was nothing I expected First of all I don't come here for the Milk tea, I'm not a fan of that or Boba. So I can't judge them based on that my co-worker gets a drink from here everyday though. So that might be there thing here. They have a ton of things to choose from, fries, burgers, wings, various amount of rice bowls, ramen bowls, calamari, practically anything tbh, including sweets as well. I love the chicken wings here and the spam mash I isn't to bad either, previously ordered the popcorn chicken bowl. Wasn't a huge fan. I'm really picky about my rice tho.. then again I grew up eating a lot of sticky rice thanks to my step mom being Lao. Over all this place isn't awful I'm sure it's great for boba, it's extremely affordable and just like the name the food is served quickly. read more

SCAM alert! I "upgraded" my drink to a large. It came in a chubbier cup. We tested the amount to the regular and it's the same amount. Buyer beware! read more

I placed a pickup order as an after school treat. I ordered popcorn chicken, calamari rings, and 4 drinks. It wasn't until after I left that there was an issue. When I gave my son his mango drink he said the boba was so hard it hurt his teeth to bite it. When I looked at the other drinks that I had gotten I realized the boba was missing. I was already too far to turn back. I probably won't be going back. read more

Quickly - Boba that was so hard in the middle - Asian Fusion Near Me - Castro Valley, California

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Got popcorn chicken and calamari. Chicken was gross, worst popcorn chicken I ever had. Had this weird smell, the calamari was fine. I also ordered curry fish balls but they were out and gave me a refund . Never got my refund and I called them but no answered . It's quite annoying, I knew this would happen, I even made them give me a receipt and they say.l they don't have it and refused to give me any written proof. I should've just ordered something else knowing I won't get my refund. The food was just gross. I usually like quicklys too. I'm not coming back ever again. read more

This used to be my main quickly but honestly I stopped because every time I feel like they don't clean out their blenders because I always have some kind of different drink mixed in with mine. This is the second time this is happened to me. I'm drinking my tiger milk tea snow & im wondering why it feels like there are particles coming into my mouth then I look at the drink and it has all of that inside. Good service but blenders just need to be washed out every time they make a new drink. read more

Quickly - Drink particles mixed with my Tiger milk tea snow - Asian Fusion Near Me - Castro Valley, California

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Horrible customer service , I was completely ignored and at first I thought they may not have heard me but after repeating myself several times and also hearing another customer complain I realized they were intentionally ignoring people read more

Nice Fried Chicken at a reasonable price. Especially you can order it online through Apps.

I've been to other locations in the past and always liked it although it's not a "high quality" spot. However when I walked in to this one the people ignored me, I ordered on the screen, and then sat there and waited. It was a guy and a girl and it took awhile. Once the stuff came out the guy walks over and puts in on the counter and doesn't say anything. When I walk up I grab it and say thank you and he just stares at me. We ordered spam musubi and coconut milk tea which were both good. But horrible customer service and won't be going back. Get some employees who AT LEAST greet customers or can say thank you when they leave. read more

The OG boba place in CV has been slipping ever since the appearance of other boba places. Then again, we always settles since it was convenient. Prices are cheap but the milk tea does leave a weird flavor in your mouth (was even powdery before too). The one thing I would like to get here is their fish balls & popcorn chicken, yummy fried foods! I did use to get their rice & wings dish long ago, sometimes a bit cold but oily goodness haha. Final Thoughts: Definitely the place to be for cheaper boba. read more

I ordered via Postmates, however I was unable to get any place to deliver to me (why?!), so I had to order for pick-up (had credits to use). Yes, I was semi late to the pick-up which probably caused the curly fries to be a little soggy. The popcorn chicken was okay - I've had better and I pretty much only like them if they have that powder / pepper seasoning, but I was only given 1 of each for 2 orders of popcorn chicken. I also do not usually order these types of drinks and had assumed jelly would be inside the fruit tea drinks but they weren't as now I know you have to add them in as additional charges. I think tea shops in Southern Ca have drinks that already have things in it that come with the cost? The chicken wings were plain - no type of seasoning on them (its also hard to tell I guess if there was an option of what type of chicken wings to order - or what kind they're offering on the app). Not bad, but I've had better. I also got this place mixed up with the other one in the Wells Fargo parking lot when I ordered. Parking is ample in the old Lucky's lot. read more

Wide selection of milk teas and affordable too! The place is not so clean though. There are spills on the seats and the table is quiet sticky. read more

Quickly - My son enjoying his milk tea - Asian Fusion Near Me - Castro Valley, California

Good milk teas, horrid fruit teas. All artifical flavors and you can taste it. It's good to go to if you want something quick and easy, though. read more

Love their egg puffs! Service is pretty quick and easy because, you order online. Ambiance is nice and spacey.

This used to be my family's favorite boba spot, especially after school or on the weekends. As sad as I am to admit, this place has declined over the years, and I do not see myself going back to it. Over this past year, we have been using Doordash to get our food and stay as safe as possible. Last week, we decided to order some snacks and drinks from Quickly. In the special instructions for our popcorn chicken, I wrote asking for sweet and sour sauces on the side, as I normally do. The order arrives, with no sauces at all. That was absolutely fine, must be a mistake I thought, so I did nothing and thought nothing of it. Come to find out, they charged me an extra $5 for these "special instructions" with no sauces whatsoever to come with the order!! They also charged extra $0.57 for each boba drink for "special instructions" as well, even with no special instructions written for the drinks. I did not know of these extra charges until I checked my email, much later than when the payment went through. I am very disappointed in these random charges from the restaurant, looking for a quick buck thinking we wouldn't notice, as even if I did get sweet and sour sauces (which I did not), it was only $0.25 each when I went to the restaurant in person. $5 worth of sauce seems like a lot to charge for, especially considering there was nothing included in our order. We really loved Quickly before- now, the service has worsened, the drinks taste watered down, and the boba is stale. Please consider going to another boba place, there are plenty in the same vicinity, such as iTea or U-Cha. If not, please check your emails or receipts for random charges and beware! read more

This place is dirty! If you are not Asian they are rude. I ordered a oolong milk tea and got something different when I went back to tell the woman she said "sorry no returns or refunds". It was her mistake my receipt says I ordered oolong milk tea. Worse customer service. Never going back again. read more

**YOU KNOW YOU HAVE A BOBA ADDICTION WHEN: You are thinking of Boba for breakfast, lunch, dinner and snack time!** Yup that's me! I have been INSANE with this boba addiction. Mind you, I wasn't a boba person until my yelp friends put me on to it which was in the beginning of April 2015 and I tried the Strawberry milk tea with Pearls and since then it's been on and poppin baybee!! I was feenin for some boba on evening and yelp routed me to this location 4 minutes from my house! Say What? Okay NOW we are talking. During the week days they are open till 9P.M. and weekends its 10P.M. I walked in and seen the menu with TONS of different things on it! I started to get excited just looking at all the choices. Tea, Smoothies and waittt....FOOD!! OK, this JUST got better. So I'm looking at the options and I see Popcorn chicken, wings, pot-stickers...and the list goes on and on...Food is made fresh and I haven't tried it yet, but I hear the waffles are YUMMY! I order the pot-stickers and a strawberry Milk Tea. They also have regular pearls or large pearls (they were out of large pearls when I came this one particular day. They have different sizes for their drinks: ~Regular size ~Large size: Add .75 cents ~Chubby: Add $1.00 ~Extra Large: Add $1.75 Customer service is good here. Ladies are nice and friendly. The large menu of all the different drinks and foods gives me a good reason to come back! read more

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I was feenin' for a boba/pearl drink this past weekend, so stopped in my local Castro Valley's Quickly http://www.yelp.com/biz_photos/m-pntK3m-VS5CikrykRB4g?select=c1Dk-Ir25CrJIKLTYw_6ag LOCATION: In the outdoor shopping center @ Castro Valley Blvd & Redwood Road with Lucky's, Chase bank, & Hollywood Video; next door to Papa Murphy's Pizza. Large, clean, & spacious place...ready for any crowd. I've been here many many times & most crowded it's been is having 2 tables taken & there's still 4 more tables to chose from. CASH ONLY as like all Quickly chains. CUST SVC: Polite, prompt, & quick as they can. One instance in the past I left my wallet @ hm & cashier took my order while I ran home to get cash (yes, I have episodes of feenin' for a boba drink..it's my crack every once in a while)...came back to pay & my drink was ready *kudos* PEARL DRINK: My pearl drink of choice was regular Honeydew Milk Tea w/ large tapioca. This location always makes it good & always satisfying =) read more

Quickly - Asian Fusion Near Me - Castro Valley, California

Uggh... remind me next time not to order three green teas in a two hour span when dining at a Quickly with NO BATHROOM. As a telecommuter who hates sitting at home, I have visited a myriad of tea shops around the Bay, and this particular Quickly is no different than the 1,628 others around town, but the fact that there is no usable public lavatory loses it mondo points. Never mind that most of the patrons are just in and out, and nobody really sits here. However, I guess they don't take into account that there are weird people like me who like to mingle and use the wi-fi. I mean, they do actually have a good amount of tables and chairs here, so the owners probably do want people to hang out. Kind of counter-productive by not having a restroom, wouldn't you say? Fortunately, the Lucky supermarket next door is not too far of a walk, so relief is in sight. In any event, everything else about this Quickly is up to par with the rest, and I would actually rank the actual taste of the food and drinks in the upper echelon. I like how the the green teas are still at a dollar a pop (how else do you think I can afford to purchase so many?), and they don't charge you extra for special requests (no/less sugar, etc.). Also, all of the other drinks I have sampled are not watered down in cost-cutting efforts. The popcorn chicken is not as greasy as many other cafes, and has less aftertaste. There is also a popcorn chicken rice bowl, which I haven't seen elsewhere, and is quite the steal for 3 bucks. It is basically a smaller order of the fan favorite mixed with rice. The amount of chicken is just about right, as the normal sized order might become rather nauseating about halfway through for one person. Overall, minus two stars for the restroom, but I like that this is one of the few pearl tea shops where the internet has never crapped out on me, and the younger, local high school student employees are courteous and efficient. The fact that this place is never overcrowded may have something to do with that. One thing that I find hilarious is how the flatscreen TV here always broadcasts HKTVB (Chinese TV station), but there are hardly any Chinese people here besides the workers and me. I think it is mostly for the employees to watch themselves. Now, if you'll excuse me one moment, I need to make a mad dash on over to Lucky right now. brb read more

I must be behind the times I've never had a milk green tea with pearls before. So. I have nothing to compare the tea here to. I suspect that this type of drink is an acquired taste. I did enjoy the drink, i'm not sure if I would go out of my way to have one again. If there was a place like this close to me. I would have one again read more

Quickly here gets 4 stars since the service here exceeds all the other quickly's i've been to. highlights: january specials. teas .99 , froyo in cones. .99,(strawberry), popcorn chicken (2.99) froyo: (s) 1.49, (m) 2.49 w/ 2 toppings (l)3.49 sampled: froyo cone (.99)-strawberry-white colored. -after dispensing froyo, older lady looked into taylor dispenser and told me the machine needed to be cleaned. turned and tried to refund my $. i opted for the jasmine green tea (.99). even on the weekend, they honored it. surprise! surprise! jasmine tea -came from prepared canister in referigerator. tea smooth with honey mixed in? a little bitterness. read more

I have been here a few times since COVID and it's always very slow service. So I went again last night at 8:30 and there was a homeless woman waiting outside and two other people waiting to order. The girl at the window was doing door dash and to go orders. I stood there for 15 minutes until I got her attention and asked if I could order and she said "oh ok." I put in my order for a milk tea and some potstickers. And she told me the kitchen closed at 8:30. I told her I was there at 8:30 and I had been waiting this whole time to order and no one acknowledged me. She went back to go out the kitchen if they could cook the order of potstickers for me and they said no. So I left without purchasing anything. Unfortunately I won't go back to this quickly ever again. read more

The worst Quickly of all!! Boba was really bad and hard to eat, and their takoyaki was even worst!

First time here. Brought 4 items. Squid ball, sweet potato fries, crispy chicken and curry fish ball. The only thing acceptable was curry fish ball. Over all are too salty for everything. If you like sugar on your sweet potato fries. This is the place. I will not be coming back again. First I ate squid ball and it was bad. It's not that I don't like it. It's bad. You can tell it's not fresh and it gone bad already. Swapped with second order of curry fish ball. Then I went back to the car and start eating crispy chicken. It was too salty but I continue to eat them. Until the 4th popcorn chicken, I can tasted the chicken gone bad. They switched the bad squid ball for me but they were questioning if just my personal taste that I didn't like it. I don't think anyone will like the rotten food. $30 dollars and I learnt my lesson. I don't like to give one star reviews. But I was happy to see quickly. However, I was very disappointed and had a bad taste in my mouth now. Not even sweet potato fries with sugar added will sweeten my day anymore. Rotten food in half of my order. Needless to say anything anymore. read more

I'm from southern California and have family in the Bay Area, so we always make it a priority to buy a few drinks from Quickly while we are out here since the closest location to us is over an hour away from our home. This specific location is 5 minutes away from my uncle's house, so we have always gone here. We visited this location last week on Monday, 7/26/20. I can't remember if it has always been the same girl working in the front, but this is our first time having an issue with the customer service. We had a big order with a total of 8 size chubby drinks. The girl was rude while taking our order. After each drink, she would ask, "is that it?" With an attitude. When she charged my card, instead of letting me sign it, she scribbled on it with her finger and said, "Don't worry about that. It's not necessary." After she scribbled on it, she started to walk away then I had to tell her that I need my receipt. She looked down at the machine and had an attitude when she said, "Well, it looks like you have an email address already saved on here, so maybe you'll get it or maybe not." I don't know what her problem is, but instead of visiting Quickly once a day during our whole visit, we only visited that one time and never went back. We will never give them our business as long as that same girl is working there. read more

Quick service, nice staff. I ordered the wrong drink today, he replaced my drink with the right one. He was very polite about replacing the drink. 5 stars definitely recommend. read more

Excellent place to get yourself a boba. Got a Earl Gray Milk Tea, Plus a Rice Bowl. Best place to get a snack. Quickly's is the Fastest place around. Would be 5 stars, but open late. Keep comming back and get Stamps. Earn yourself a free boba. Better than the one by my house. Love this place. read more

Quickly - Awesome, filing & "Quickly's" - Asian Fusion Near Me - Castro Valley, California

This place was my last resort for some bubble tea drinks. I went in this place 3 times just to see if I happen to be in there on a really bad day or not. The lack of customer service from this place is enough to make me wonder why this place is still in business. The old chinese man that runs this place is not only lacking customer service, he wants to make sure you know that he doesn't care if you give him business or not. I'm willing to drive a little bit farther for my bubble tea drinks. Please check it out for yourself. You might have a different experience then me but it's a definite no for me. read more

Ah yes quickly a good place to go for your drink fix, boba and all. Food 4/5 Normally I get a milk tea with boba, but I was feeling like getting something different. The lemon slush with boba is what I ended up picking and I was very pleased with my choice. It was like a really pleasant lemonade with boba to add some texture. Service - Quick and to the point not a whole lot of interaction but really you don't need that much to order a drink. Parking - Big lot with plenty of spaces you are almost always going to find a close spot to park. All in all quickly is a great place to get a good drink quickly, and I recommend giving this place a try. read more

Service is quick and polite. I ordered my usual Jasmine milk tea and was thoroughly satisfied. Their egg puffs here are pretty good. They're quick too. They have a small whiteboard to the right of the cashier that lists their specials. It's really useful if you just need a quick drink and don't know what to order. read more