Um hello?! How is this place not lined with customers?! Shout out to all the people wasting their…read moremoney at in n out... this place is the real deal! Come here if you want flavor and balanced spice! I am new to Tucson and as a ride share driver it's been my mission to find all the best eateries in Tucson. Wow wow wow! Came here on a whim for my daily snack. The team here is very kind and helped me choose some food as a newbie. I ordered 2 birria tacos on corn tortillas with an Arnold Palmer drank. They were so kind to offer me an array of salsas, limes and a small sample of cabbage cilantro and onion mix for (which I found hella refreshing because I am so used to getting just a side of chopped onion) my two tacos. Growing up in LA's street food scene I usually judge the food by the salsas alone, omg but everything was top tier. Side quest on the salsas: I got 5 salsas and each one was excellent - super blended and the balance of flavors would make Anthony Bourdain proud. *The Mild salsa is made with green tomatillos and honestly this was the first time I felt like I could actually taste the tomatillo bright and crisp flavor. *The Medium salsa still has a kick to it but its Smokey chipotle flavor is absolutely delicious! *The Avocado salsa was good but not my favorite big lime flavor to be expected. *the Habanero salsa was so delicious it's a slow rising heat but it's the spices that make it so magical. I love spicy and this the was perfect level of heat and FLAVOR! *The Cilantro Sauce was the star of the show, nothing fancy just evenly balanced and done right, it paired perfectly with the birria meat! In total I paid $17 for 2 tacos and a drink but I'd say this is straight Sonoran soul food! Worth every penny if you need some good home cooked meal that truly represent what I imagine well done Sonoran Mexican Food! Amazing experience will be back again with friends! Note: On Tuesdays they have a deal of 4 tacos for $9! I asked the drive thru girl what she would recommend to a new customer, she said their steak is super delicious and their bake potatoes are yummy as they have their own specialty sauce that they add to them. This is exciting news because I used to love eating at Wendy's but as we all know fast food is dead now... anyhow foodies, you have been warned!

I have never in my life been made to feel so stupid and embarrassed simply for asking a question…read more I came in genuinely trying to understand what "birria" was. I had always understood it to be a style of meat that was typically served with a sauce, and I had never had a reason to know more than that. Instead of simply explaining it to me, I was made to feel like I was an idiot for not knowing. The attitude I received was incredibly rude, condescending, and completely unnecessary. There is absolutely no reason a customer should be made to feel ashamed for asking a question about something on the menu. I ordered the monthly special, which had birria meat, white cheese, and was served between a toasted tortilla. Unfortunately, mine was completely burned. Every single bite tasted burnt. I politely asked if it could be remade, only to be told, "That's just how we make it." That excuse was especially frustrating because the table next to us had ordered the exact same thing. I had actually seen theirs, which is why I ordered it in the first place. Theirs was NOT burnt. So clearly, "that's just how we make it" was not an acceptable explanation. I eventually exchanged mine for a quesadilla, which was actually very good and, thankfully, not burned. Ironically, the table next to us also seemed to be having a completely different experience with the staff. They were laughing and joking with their waitress while we were treated like an inconvenience. Then there was my wife's "cheese crisp," which was arguably one of the most burned and disgusting $10 items I have ever been served. I've attached a picture because honestly, you have to see it to believe it. It looked like someone intentionally burned it and then sprinkled white cheese over the top to try to hide just how badly it had been burned. And once again, when we brought it up, we were essentially told, "That's how they make it." No. That is not how you make food. That is how you serve food that should never have left the kitchen. What makes this experience even more frustrating is that I had heard great things about this place. I was genuinely excited to come in and give it a try. Instead, I left feeling unwelcome, embarrassed for asking a simple question, and extremely disappointed with both the food and the service. If you want to go somewhere where you feel unwanted, where your questions are treated like an annoyance, where nobody bothers to smile, joke, or make you feel welcome, and where you may be served horribly burned food and told, "That's just how we make it," then this is apparently the place for you. As for me, I will never go back. What a shame that this was my first experience with a restaurant I had heard so many good things about. I expected much better, and frankly, I deserved much better as a paying customer.

so mad ordered fries came out cold and soggy will never go back to broad Eegees waited in line for…read moreabout 15 minutes

This is the first location in a long time that's actually given a good portion of the fries and…read morethey were super fresh and good! If every location made them this way I'd eat eegees more often, but most of the time they skimp on the fries. Thank you for making them bomb today!:)

My experience was phenomenal, the employee chris went above and beyond to…read moregive great service and it really personalized the experience. Sandwich cost 30$ but I will say it was pretty dang tasty!

Dear Firehouse Subs Corporate Customer Relations, I am…read morewriting to formally report an extremely disappointing and concerning experience at your location at 9525 E Old Spanish Trail, Suite 113, Tucson, Arizona 85748, on August 25, 2026. Order Details Order Date: August 25, 2026 Order Time: 9:14 PM MST Order Method: Online Order Type: Pick Up Scheduled Pick-Up Time: 9:25 PM Location: 9525 E Old Spanish Trail, Suite 113, Tucson, AZ 85748 Order Total: $24.77 Items Ordered: Medium Spicy Cajun Chicken -- $11.79 White bread Pickle spear on the side Medium Smoked Turkey & Provolone -- $10.99 White bread Pickle spear on the side No sliced tomatoes Light sliced onions Light regular mayonnaise Light deli mustard Normal mixed peppers Normal black olives Subtotal: $22.78 Tax: $1.99 Total: $24.77 Unfortunately, this was one of the worst experiences I have had at a Firehouse Subs restaurant. When I entered the restaurant to pick up my online order, I was not greeted or acknowledged. The young man working at the front counter was on his cell phone and appeared to be paying little attention to customers. I stood there waiting until he eventually asked, "Is it pickup or an order?" I explained that I was there to pick up an online order. He then walked over to the food rack, brought my order to the counter, literally dropped it on the counter, and immediately walked away and returned to using his cell phone. There was no greeting, no "thank you," and no effort to provide even basic customer service. Unfortunately, the experience became even more concerning once I arrived home. I discovered that several of the condiments and toppings I specifically ordered were missing from my sandwich. Even more troubling, there was a grayish-black substance or "gunk" on the sandwich that did not appear to be a normal food ingredient. This was extremely disturbing and raised serious concerns about the food-preparation and sanitation practices at this location. I also left the restaurant feeling that I may have been treated differently because of my race. I cannot know the employee's intentions, but the manner in which I was treated made me feel disrespected, unwelcome, and singled out. I believe this concern should be taken seriously and investigated. I will be returning to the restaurant to speak with a manager in person regarding this incident. I am also specifically asking Corporate to review the security-camera footage from approximately 9:15 PM - 9:45 PM on August 25, 2026. The cameras should provide an objective record of my arrival, how long I was left waiting, the employee's conduct while I was at the counter, and how my order was handled. I am requesting that Firehouse Subs investigate the following: - The employee's conduct and lack of basic customer service. - The apparent use of a cell phone while customers were waiting for assistance. - The manner in which my order was handled and placed on the counter. - The missing toppings and condiments from my order. - The unidentified grayish-black substance found on my sandwich. - The food-preparation and sanitation practices at this location. - My concern that I may have been treated differently because of my race. - The security-camera footage from the time of my visit. This experience has seriously affected my confidence in this location and in the quality of service I should expect from the Firehouse Subs brand. I expect Corporate to take this complaint seriously, investigate the matter thoroughly, and provide me with a meaningful response regarding what actions will be taken

My wife and I have ordered from Angie's Prime Grill several times over the past month, and every…read moreexperience has been excellent. We love having so many healthy, fresh, and flavorful meal options to choose from. Some of our favorites include the Grilled Chicken Protein Bowl, Asian Salad with Grilled Chicken, Chicken Parmesan with Spinach Salad, and a couple of Angie's Energy Drinks. Every meal has been consistently fresh, well-prepared, and delicious. One thing that really stands out is the value. The portions are generous, the prices are incredibly affordable, and the eco-friendly to-go containers are a thoughtful touch that we really appreciate. It's not easy to find a restaurant that consistently delivers high-quality food, offers a wide variety of healthy choices, and does it all at such a reasonable price. Angie's has become one of our regular go-to spots, and we highly recommend it to anyone looking for a quick, healthy, and satisfying meal in Tucson.

Simple and fresh. They have a drive thru if you're in a hurry. I chose to dine in and ordered via…read morekiosk. They have many options yet I got a protein bowl combo with shrimp and chicken sweet potato and corn and rice. I love the drink station with recipes for a cool combination. Food came out quick prices were fair and food was fresh.

I've been going for years but for the past several times I've ordered blizzards with little mixes…read moreand basically a cup of ice cream. Always seems to be young people who don't care. Would expect more for the higher prices

Ew Rats in the establishment!!! They need to do better and improve their restaurant and instead of…read morethere being rat poop and it mold there should be lots of cleaning this is a shame.

A friend took me to his favorite place for burgers and I was glad to discover it. They have a…read morevariety of steak burgers which are thinner than hamburgers. I was tempted to try their grilled cheese burger and glad I did try it. It's like a grilled cheese with the burger and bacon on Texas toast. The burger was thin and the sandwich worked well. The taste was great. It wasn't greasy like some burgers. There was plenty of cheese and the combined ingredients tasted great. My friend had the double burger and loved it. Fries were crisp and not greasy. I later read they were considered to have the healthiest burger which was a bonus. They also have frozen custard. Maybe next time. Will need wider pants if I do.

Came in for a quick dinner. My wife and I split the hotdog and the bacon burger. Both were…read morefantastic tasted great. The fries and the onion rings are always good as well. Service at the front, the girl was very friendly. The restaurant is nice and clean as well. Stop by.

Great burgers and got the food out quick. Definitely recommend. The workers there were very sweet…read moreand the service was very good.

First walking in a staff memory stood & held the door open for me ,thank you!…read moreRuben the friendly ,energetic, & knowledgeable staff member taking my order taught me a totally new way to order my burger . I didn't want the animal style sauce but do like . I was going to order a hamburger with extra grilled onions. lettuce ,tomato ketchup & mustard . He said animal style is also grilled with mustard in it this I did not know . Ruben suggested just ordering a hamburger animal style with no sause , much easier to order. Ruben even brought out the burger to my stool , thank you . In-N-out is asking if you want to round off your change to support the unhoused ,see attached photos about this mission from the tray paper liner . I haven't been eating much red meat , but was ctaa burger so i stopped this early afternoon . The service with Ruben & staff was most helpful , courteous , & friendly making it an enjoyable lunch experience .

Incredibly impressed, for walk up seafood ordered through qr code the menu is fantastic. The…read moreregular warm Maine lobster roll with truffle butter was a welcomed addition to the near seafood austerity I've experienced in the interior southwest.

My wife is the seafood person. She was very excited when they opened in our neighborhood. We came…read morehere to eat, walked in and stood around. We had questions about the menu no one would help us. Sorry to say we did not even get to try the food. We waited for about 10 minutes. Nobody came out so we went across the street to Hawaiian Bros. That place was fantastic. I know they're trying to streamline it however, when you can't help the people, face-to-face, people are just never gonna come back. How hard does a place have to work to get you to come in the door and then they don't even bother to greet you, help you, or take the order.