I had 2 other termite companies come to my place. They gave me similar quotes. Bug Muggers came…read morein and did something that the others did not. They actually informed us all about TERMITES. They actually showed us how to tell if we had termites. They told us what to do and what not to do to attract termites. They informed their customers, whereas the others did not..... Also THEY DO NOT SUBCONTRACT. You get your estimate ON THE SPOT. They do the fumigation. Excellent company.

dont use bug muggers. they sub contract. things were missing from my home when they were done!!!!!…read moremany valuables were stolen!!!!! bug muggers didnt care !!!!! very dissapointed!!!!!!!!!!!

I called on Saturday August 4th because I was having some pest problems at home and needed someone…read moreto come and help ASAP. I had a party coming up the following weekend and since I couldn't take care of things on my own I decided to call a professional. I decided to find someone close to come over and see if anything could be done. I called and spoke to the K part of the business and he was very nice and asked various questions about the problem. He gave me an appointment for Tuesday August 7th between the hours of 3pm to 5pm. Finally tuesday came and I left work early to meet up at my house and by 4:30 pm nobody showed up. I tried calling and nobody answered. It was very upsetting that nobody even bothered to call me and let know they couldn't make it and didn't answer the phone. I didn't ever get a call back either. I was very dissappointed and had to call another professional company who actually showed up on time and was able to help with the problem.

Great service friendly people and awesome warranty its a family owned and operated local business…read morewhich is always the best way to go...thanks Ed

After being told about a bee situation in the backyard that needed to be handled, I was given…read moreBugAbate as an option on another site. There were 3 options. BugAbate was not the cheapest but their response time was excellent. I was given a 2 hour window; they got there in about 1-1/2. I believe the gentleman's name is Gerry (not sure). He was courteous, professional, and nice. I would like to say "thank you" to his wife for bringing to his attention my note stating there was a wedding happening that day. He found the maybe 20-25 bees throughout the backyard, but more important, found a nest of wasps! He worked efficiently and quickly. If had not found the wasps they would still be multiplying. So the process itself took about 3 hours from when I went online to look for someone to his departure. And, because it was not too invasive he gave us a discount. BugAbate is the complete package! Great service at a fair price. I would recommend them to anyone!

Jerry the owner, was very professional he had one of his worker at my residence to get rid of…read morepigeons off the roof underneath my solar panels. I recommend them 100% and the price is reasonable...

These guys know what they are doing and surprisingly enjoy doing it. I tried three other services I…read morefound on Yelp and left messages. These guys were the only ones who actually answered the phone, and made an appointment right away. They were always professional and courteous on the phone. When I describe my problem that I was hearing scratching sounds in my ceiling, right away they knew what it was--a raccoon. Sure enough later that weekend I even saw it on my roof. They explained what they were going to do and began working on making a customized trap door. After a quick inspection they were able to figure out where the primary exits and entrances were for the raccoon. They sealed up numerous holes in my attic. And just like that, the animal behaved exactly how they had explained it would. These guys know what they are doing. They know animal behavior and they enjoy doing the work they do. The best part was their fee. I was surprised that other services charged more than double what they had quoted me. They did a nice job, a neat job, and a thorough job. I hope I never have another problem again but if I do, I will definitely go with Right Way again. Thank you Chris and Kyle.

**PER CHRIS (OWNER) - COMPANY IS NO LONGER IN BUSINESS**…read more In the beginning I was enthusiastic about finding someone who cared about the well being of animals as Chris certainly seemed concerned with the well being of our pigeons which were nesting and pooping on our window sills... He seemed like he was going to be a good choice after saying how busy he was and how happy he was he could cherry pick his customers (his statement makes more sense after he completed work, busy finishing unfinished jobs and cherry picking clients that would pay upfront) After the amount of time (approximately 2+ months) and countless follow up emails and phone calls, most of which went unanswered, it was obvious that Chris (owner and sole employee apparently) was incredibly unreliable and unprofessional to work with. We originally decided that electric bird tracking was the best option per Chris's suggestion. He sent me photos (which I later learned were stock photos, not his own work) of some very nice tracking and proceeded to take a couple of weeks going back and forth installing the tracks, which never worked. The birds would continue to sit on them. He blamed it on the solar box not being strong enough and said we would have to buy another (even though I read the box and it stated it could carry current over 3-5 miles, while our track spanned 2 4ft window sills) This was also not the track that he sent pictures of, nor was it installed in a clean manner. So seeing that he appeared to be unfamiliar with the systems, I decided to research and test the system myself - result his battery never even worked, so I can only assume that he lied each time he said he tested it as working when he left. After the 2 weeks of electrical non-sense, i told him to take his tracking off, replace with tension wire and offer a refund for the difference. When he finally responded, he said he would do the work but only offer us a $50 refund (after spending over $800 to have electric tracking on 8 ft of window sills (which didn't work) and one ledge of tension wire) So he removed his shoddy tracking and installed the tension wires, but the tension wires were far enough apart that the birds just sat between them. So I again called him out (numerous times) and he finally ran extra tension wires to finish the job. After several more weeks of trying to find out if he was going to live up to his insulting refund, he never responded so I assumed our business has concluded... The guy might be good at catching vermin but I would seriously reconsider ever hiring him if you are expecting timely reliable work... I hated working with him and will be sure he is never hired to work any of our properties throughout los angeles... **UPDATE** Moments after posting this I did receive an email from Chris stating he had mailed a refund check for $75 more than agreed upon due to issues (added an extra star for finally getting out the refund, but hope it was coincidence and not due to my review) **2nd UPDATE** I had originally given two stars for this, mainly because the owner had stated he mailed out an increased refund due to all of the trouble... Only problem... I never received it and when I reached out to follow up on this, I got no response (which is typical for the owner)... This person is unreliable, dishonest, and unprofessional (to say the least)... don't deal with this person...

Moshe came to my home in LA today. He discovered that our bee problem was larger than we thought…read more Still, he found a way to preserve our home without needing a ton of repair. He was a professional and his work showed quality and dedication. I found his pricing to be reasonable. On top of it all, he took preventative action to ensure that we would not have issues in the future. I will be contacting him for any bee issues in the future. I will also be referring him to my friends.

Summer equals BUGS! And not just your creepy crawlys, but your flying stingys!…read more As soon as it starts to heat up, the wasps come out and love to make themselves cozy all over our backyard and under our eaves. After several attempts of trying to get rid of the wasps myself, it was time to call for backup. We got Moshe's contact from a friend who recommended him highly. I called to get an estimate and check availability and he was ready to come immediately! I only knew of 3 nests around our house and he removed at LEAST 7. He found a bunch of nests on our roof that we didn't know where there! Wasp issue was resolved in a flash! Moshe brought all his own supplies and did his thing while I safely hid inside away from the wasps. Hurray! In addition to the removal of the existing nests (both active and dormant), they sprayed the area which is supposed to last about two months. Here's to hoping for a sting free summer!

Green Jack cancelled three appointments, the last three minutes before he was supposed to arrive,…read morewhen he told me he didn't want to deal with our rodent problem anyway.

This company is a joy to work with. I will be using them to maintain my property from now on…read more Termites never rest and I was more than pleased with the service Green Jack Exterminators provided. You can tell when people enjoy their work and take pride in what they do. You will be more than satisfied with his work. Also, I did not have to tent to get rid of the termites, that was a big plus for me..

I'm going to give this company five stars right off the bat. Not only did they answer me back right…read moreaway with a confirmation of an appointment but the Vincent who came out was really respectful. He gave me the information that I needed and no bull. Also, as most girls know it's hard to get someone to talk to you like a professional, and Vincent did that today he gave me the respect and talked to me like a person.

This company replaced some boards that had dry rot. After a month, one of the boards fell off. I…read morecalled numerous times and texted. I was told it was sent to the main office. It has been at least 5 months since I started to contact them and no one has contacted me. Maybe they think they don't have to back up their work because I'm a senior citizen. I've been MORE than patient!!

Uh, naming yourself OK Exterminator doesn't make it OK, unfortunately; and plus, what we wanted is…read moreoften not just OK. Here goes my experience, my realtor selected this company because of his "previous relationship" with this company. For a 5 spots "tropical sprays" for a 2 units property, this company charged me $2000.00 for the sprays, and another $2000.00 for his "carpentry" work, totaling a $4000 bill. First off, the sprays max cost around $1200, as I was told by another big name termites company that start with a "D". And the carpentry work, replacing about 4 wood plate that's worth about $20 each, and a 4x4 stud that's worth about $15, he charged me $2000. Not to mention that he missed 2 very obvious spot of terminates on the edge of the outside. This can only be explain by how unprofessional this company is. Later on I called this company back because I found more terminates in the house, a tech (most likely the owner) did came in and spray some "his own special mix" and called it a day. The worst part is that later on in that day I was told by another terminte inspector that the spray doesn't smell like any killing sprays that he knows of and was mostly a reperepellent. So now the termite would not eat that room but will likely move to another room, it was just great...... Enough said, stay away from this rip off company and spend your money on a more honest company and stick with fumigation no matter what your realtor told you.

I had a huge cockroach and ants problem at my house and I needed to get rid of them fast because I…read morehad my mother in law visit us for the first time. So I decided to call OK Exterminators and they arrived at my house within an hour, AN HOUR, and gave me a quote real fast. The price was low and affordable and they took care of it within the same day!