Worst dealership I went to.. Never Again am I going in there . I was charges 3,000 more than asking price, was told it was a fully loaded patriot, it has no features that I requested or told was told it had.. when I complained to management they basically laughed in my face and said it was too late to do anything, especially when I was threatened by the sales associate. Seeing the way I was treated I will NOT go there for REPAIRS OR TO PURCHASE another jeep, I also will not recommend this dealer to friends or family..WAIST OF TIME AND MONEY!!! read more

Beware of this place. I only go here occasionally to utilize the service department because I have a jeep. Most recently I was promised my car would be ready by the end of the day on Friday. It wasn't. The concern wasn't that they needed more time to work on it, but that they failed to even call me to let me know this. When I called at 5pm (close at 6) because I had yet to hear from them, the customer service agent assured me again it would be ready by close (6). I asked him to double check that this was the case so I didnt go out of my way (coming from Boston via T) if it wasnt ready. He then said he would check on it. 10 min later I was told the auto mechanic left over an hour earlier... therefore my car wouldnt be ready. Really????!! Absolutely no consideration for customers. I was then told a would be given a rental car and they would comp it and that they would send their shuttle driver to pick me up. Shuttle guy never showed up. I was later told he refused to pick me up because when asked at 5:30 he told them he had already done his last run for the day. Next day (Sat) I'm called and told my car would be done by noon at the latest. I call at 1 and it still wasn't done. When it is finally done at 3 I show up only to find out the associate who had been helping me was gone for the day and made no note of my rental being comped. Seriously?! read more

I wish there was an option to give less than one star! I don't know whether to feel a sense of comradery or disgust that I am the third person to give Quirk Jeep one star. Avoid at all costs, thats the simplest opinion I can give. . . But the details of my horrible Quirk experience are as follows: After living in Upstate New York where I bought the car I traveled home for routine services for a long time. I finally had an electrical problem I needed fixed and didn't have the time to take it to my former hometown mechanic. I took my car to Quirk to get the power doors and locks fixed, a problem that is apparently all too common in Jeeps. I was able to diagnosis the case myself based on a google search and some reading. Apparently there is ONE wire that needs to be replaced to fix this problem. Well, when I dropped I got a quote for the fix which seemed fine, but when I picked it up they had charged me twice as much. I forget the numbers but something along the lines of a 150 repair becoming a 300+ repair in the course of a day. They also charged me a diagnostic fee despite me know what the problem was, and despite the fact that they made the repair. Typically, diagnostic fees are dropped if you have the repair done at the shop who runs the diagnostic. Also, I had been thinking about getting a new keyless entry 'clicker' because one of mine had gone through the washer in my jeans. I wasn't sure if it was worth the money to purchase one. I asked how much it would cost and I was told something around 65 bucks, turns out they ended up charging me 90 bucks!!! The extra money was a "programming fee" that was not revealed up front when I asked the cost point blank. All I can say is that I hope people read this and avoid this slippery dealership. I feel fortunate that I brought a particularly cheap repair to them. Thankfully, when I had a more serious problem with my crank shaft I knew better and took it to Kelly Jeep. They were honest, charged what they said they would, and even told me that another annoying squeak i had in my car wouldn't lead to further damage if I left it alone, and that I could bring it in if and when I ever decided to fix it. I can't imagine if I had brought these issues to Quirk . . . read more

I brought my 2018 leased Jeep into the dealership for an oil change and inspection sticker on Saturday, May 11th. They had to remove the clear plastic covers over my license plates to pass inspection. When they put my plates back on, the idiot technician used small screws instead of the ones that I had on my car and sure enough, sometimes between Saturday and Sunday, my back plate flew off and was lost. I have had my vanity plates for 30 years! To make a very long story short, I reported my plate lost to Boston PD to protect myself. I was told to move the front plate onto the back but carry the report because I now do not have a sticker on my plate and will be pulled over eventually. When I ordered a new plate, I was told by the RMV that I shouldn't have reported it missing because it is now considered stolen!!! But thankfully the police report had not made it to their computer yet and she was able to order me another one which will be 15 weeks! (Let's see if the order makes it all the way through.) I returned to the police station and asked once I had my new plate, could this report be closed and was told NO!! My plate will always be listed in the computer as stolen for the life of my plate!!! I can not and will not order a different vanity plate. My plate is very personal and does not have room for anymore letters/numbers. I spoke with Rarj since my salesman left and he was apologetic and told me he would bring this up to the service manager. I informed him that if I get any nasty letters from the lease company or if I can renew my plate in October, I will be arriving at the leadership to shove this car up their a**. I now get to drive around Boston for the next 15 weeks without a sticker on my back plate, wondering if a new plate will arrive, can I renew in October, what will or if anything the lease company might do or my insurance company never mind the possible parking tickets, transponder issues etc. I work nights so the chances of me being pulled over with a policeman with his/her hand on their gun thinking I am driving a STOLEN VEHICLE is just GRAND!! I wanted Daniel Quirk to be told of the seriousness of this issue and wrote an email through their website. I received a call this am from some girl who never took the time to read the email and was told that this was sent to her as a lead??? Really you stupid b****!!! I told her to read the top line and when she repeated that it was a 2018 Jeep I was leasing, I asked her what the hell did she think this was about? A trade in? She then informed me that she would pass the email onto the service manager. I informed her NO, pass it onto to Mr. Quirk, that who it's addressed to. Will she..doubtful. So now I am going to track down their corporate address and send a letter to him. I don't expect anything to come of this mess and no amount of I'm sorry's is going to make any of the forcible aggravation, tension and many arguments that might be ahead of me an easy pill to swallow. read more

I bought my car at another Quirk dealership. I returned for an inspection sticker. After completing the inspection sticker, they came out and told me that the car passed inspection but they were having problems with the computer and I would have to go to a Jeep Dealership. They referred me to the Jeep dealership in Braintree. I went and they immediately told me my car would not pass inspection and provided me with a list of things to repair. When I told them that I had just come from the Quirk Dealership in Quincy, where the car passed inspection, they changed their tune. read more

Brought my jeep there to replace my battery they broke my windshield wiper nozzle (part costs $21.25 and took less than 5 seconds to pop in and attach hose) denied breaking it called me a liar and offered to fix it for $120.00. Staff very rude will never go back there again. read more

Bought a 2015 Rubicon from this place. Loved the car decided to lift it. Bought all jeep parts lift and all. The jeep dealership did my lift themselves then after it is done told me that my extended warranty that I payed for (platinum) doesn't cover any damage. Figuring this is a JEEP dealership they would be able to do a good if not great job with my lift. The lift is done horribly. I have had nothing but issues with it since the lift. Everything that goes wrong the excuse so they don't have to fix it is "it's a lifted vehicle it's going to ride like that" I'm now having drive shaft issues and they are telling me a $100 part is going to cost $800 to fix. Don't ever go here I would never recommend this place to anyone they are unprofessional and have no idea what they're doing. read more

Wish I read these before wasting my gas driving there! My husband saw an ad for 2011 Jeeps, leasing at $129. I thought "There has to be a catch." Well the catch is, you have to deal with condesending salesmen who wont even show you which cars the deal pertains to!! The very rude gentlemen couldnt answer my simple question, "Can you show me the Jeeps that are included in your ADVERTISED deal?" All he wanted to do was tell me "You must have top credit rating and will need to put $6800 down. I'm sorry, do we completly skip the shopping experience and got right to credit and financials? Needless to say, Quirk will not be getting my business. read more

In search of a new Jeep Cherokee I went there, what a waste of time. The young salesman spent an hour with me and really didn't know the answer to half the questions I had. Once it became deal time I either had to do the deal then or walk. They would not work with me at all to give me a number, they said the number was the sticker price. I had already been to two other dealers and had numbers and good ones at that but I thought I would give these guys a chance, no way! In 1983 I bought a new car from them and said I would never go back, but I guess I softened up after 29 years and thought things would be different but it was still the old vulture type sales tactics. read more

Off to Quirk Jeep I went. I won't fool anyone to think I have A+ credit, I do not. I test drove the car Saturday. Banks were closed so they asked I come back on Monday to fill out paper work and bring bills and pay stubs, that I did. I checked in with them on Tuesday and they said it may take a day or so but they were working on it. I didn't hear anything from them Wednesday so I had to call them at the end of the day and the Finance guy had to be the rudest, cockiest "B" I ever spoke to. Like he was god or something. Saying my payments would be close to $700.00 a month! This is by far the worst car buying experience I have ever had and I have had more than a few brand new cars. I do want to say my salesman was a nice guy, even after just being there for 40 days. Sorry Mr. Salesman, Quirk Jeep was so terrible I took my business elsewhere and am sporting a beautiful 09 Orange Wrangler (with monthly payments $300 less than that!)... get commission on accessories? Oh wait, I wouldn't give Quirk one red cent of my money and will be sure to pass that along to friends and family. Randolph Jeep is where my friends and family are headed... they get more than 5 stars in my book! read more

Terrible service department!! I didn't even put 1000 miles on this vehicle and the check engine light came on. After calling several times with no answer, I was able to make an appointment. They charged me a $50 labor fee to tighten a hose. read more

BEWARE BEWARE Bought a 50,000.00 jeep from them. Had problems and they were brought to the attention of the service department and ignored by the service department. I can tell you they will only focus on things that bring cash through the door. Mine is simple. My tire keeps going low. I asked them to check it. I paid for a sevice that included a tire rotation. So when they brought me 2011 Jeep back to me. I asked them did you check the tire. He said yes, we did not find anything wrong with it. I asked then why is it lossing air? He said I do not know, we would have to check it. I asked him, well did'nt you guys just check it. He said no, we would have to put it in water to really check it. WHAT? HOLD ON HERE, did'nt they just tell me they checked it. I'm confused now. Hey if you checked the tire. Then it should be right. Just another sign LESS FOR MORE and customer saftey. I GUESS THEY COULD CARE LESS ABOUT THAT.... BEWARE BEWARE BEWARE read more

UNREAL that they get away with doing business like this! I went in there on a Sunday afternoon to look at the 2011 Compass. My fiance and I were greeted by a salesman who proceeded to be extremely cocky and rude. I was told i could NEVER get in a 2011 Compass for under $300 a month. At that point I was side tracked to look at the Patriot (a step down in models). Again the salesman told me it was "whether the GM wanted to see another car" that day. Sell another car that day? PLEASE you are in the automotive business. You live and breathe by numbers sold in a month. I told him there were 15 other Jeep dealerships in a 30 mile radius I could go to and ended up leaving. The following day, I received a call from a sales manager, begging and pleading for me to come in; they would make it up to me. After sitting with this gentleman for 2 hours, we ended up getting close to what I wanted with a price. PLEASE KEEP IN MIND. I had only seen the Patriot and was told NOTHING about the Compass. I told them I would think about the deal. The following day I received 15 text messages from a sales person to put a deposit down on a base-line patriot. I ended up calling another Jeep dealership. I got into a 2011 Compass, with an upgraded package for less than Quirks price on a Patriot. $209 a month and I have an awesome new ride. Harassing and pressuring people to sign papers; sending 15 text messages in ONE day; and having RUDE sales people is NOT a way to do business. read more

got me a new car. reasonable payment. the past reviews are bull$hit. I had a great experience with Willy and Scott. They actually explained every detail of my new car. gave me more than kbb value for my trade in just so my payments fit my budget. Had sap on roof and they took the time to get my new ride immaculate and worry free. Kept me informed of everything that was going on while i waited. Ill be returning here when im ready for another car read more

I've done extensive research for the past year on Jeep Grand Cherokee models and dealerships. So I was hesitant to try Quirk in braintree due to the low ratings on yelp. Regardless I noticed they had a very nice inventory and some of the quotes I received at other dealerships were laughable. So I decided to walk in with the number I had in mind. Did not want a test drive, did not even need to see the car just wanted to hear the number I was looking for. Was greeted by Johnny Rodriguez and it was smooth sailing from there! He got me lower numbers than I asked on a more expensive model! He didn't play any games as he knew I would've walked immediately! If you know what you're looking for and want to deal with a no BS salesman go see Johnny Rodriguez and the team at Quirk! read more

Easy buying experience in a beautiful new location. Everything is clean and neat. The only down side is there is no waiting area yet (with coffee, snacks, etc, ) as the building is so new. However, the sales people will offer to get you refreshments. My sales associate, David, was excellent, no high pressure. Pleasant to deal with and got me a deal I could afford on a brand new Compass. I will definitely go back for my next car :) read more

Went to check out the 2016 Jeep Renegade Trailhawk. Salesman named Stanley helped me. He was nice, not over the top forcing the car on me and very patient. First time car buyer here lots of anxiety. Spent 2 hours there between the test drive and asking tons of questions. Finally made my decision to buy the beautiful spanking new crossover. They ran my credit, came out with the offer on paper for me to sign. I SIGN THE OFFER. Super excited cannot wait to get the vehicle on Monday. But then... The manager comes out with a second offer, one that is a higher monthly rate than the one that I just SIGNED! Um, Hi who are you again? The deal is already done. He proceeds to tell me that due to my credit they cannot offer me the offer than I just signed, even though they had already ran my credit before I signed the first offer. SHADY. Really dude? Thanks for wasting my time and having me sign documents that are clearly a joke to you, very professional. I still plan on purchasing the vehicle but definitely not from this dealership. read more

I was nearing the end of my lease of a Quirk Mazda and saw a really good deal for the Jeep Compass online. I exchanged several emails with the online sales manager and when I felt like I was going to get the car I wanted for the price I needed I made the trip to the dealership. Once there, I was shown and drove several cars that I assumed were in the price range of the vehicles we had discussed over email. Once I had decided which one I liked we started to discuss numbers and the car was so far out of my budget it was laughable. I asked about the deal we had discussed over email and that was advertised and the sales man said 'Those deals are not real, they are only advertised to get people into the dealership'. I left quickly, feeling disappointed that I had even made the trip. The jeeps were nice, but the sales people were terrible. read more

This is the first time I have written an online review, wish to share to help others avoid my mishap. My Jeep broke down, had it towed to the closest dealership - Quirk in Braintree. At first they told me that since I had over 100K miles and didn't buy the Jeep there that they wouldn't even look at it. After begging and explaining that AAA had already dropped it off, they agreed. Told me that the transmission was gone and it was $4100 to replace. As my car was 8 yrs old, I decided to look for a new one. Called on a Saturday and provided my name and information on the vehicle. The Sales manager looked up my information and stated that they would given me $3000 for a trade - in. I came to Quirk, found a Jeep that I liked and planned on using the $3000 for a down payment. When it was time to negotiate a price, the current Sales Manager gave my previous jeep a trade in value of $500 and said "he didn't know who I talked to, but no" when asked about the $3000 I was previously quoted. I was charged the $104 diagnostic fee and had my previous jeep towed down to Rhode Island. In Rhode Island I was told that it was a "simple plate" that needed to be replaced and that the entire diagnostic, parts and labor came to $657 total. NEVER AGAIN will I use this dealership and I urge others to be diligent in their purchases/repairs. read more

This is the second time I've gotten a new Jeep from this dealership, and both times they've made it as painless as possible. We had a bad experience at another dealership and were pleased to discover that not all dealerships are the same. This most recent time, there was a mixup with one of the pieces to our soft top (were given the wrong size), and our dealer drove it to our house himself within an hour. Would definitely recommend to anyone looking for a Jeep. read more

Schedule the regular maintenance oil change a week in advance and added a few things to the request that needed to be looked at. Dropped it off the night before for the early appointment, got a call to pick it up up around noon the next day, all sounds good. Except for the part where they didn't bother to change the oil, or do the regular maintenance! When questioned about it, they just looked at me and offered no valid reason other than they didn't see it written down anywhere. I told him if he looked at the online request as well as the envelope I left my keys in the night before they would notice that it had been requested in both places. They told me I could wait 45 minutes while they did it now. Why would I wait another 45 minutes when you already had my car for well over 6 working hours! This dealership is terrible, and the service department is even worse. Stay away. read more

Had a great experience here. Eric Ao made a great deal with us and was so helpful and friendly. We then dealt with Thomas and he was great. We had some hoops to jump through and they made the process so easy and seamless. Everyone was also so very competent and professional. read more

This place has to be the worst dealership ever! I don't think they want to sell cars! I went there with my son to purchase a Compass that was advertised as a lease for $0 down and $99.00 a month. There were upfront fees that the business manager said totaled $1750, and although he wrote them down, and they didn't total $1750.00, we agreed. When we went back to purchase the car 3 days later, with the picture of his written info, as well as an email showing the deal ended on Sunday at the end of the work day, he would not honor the deal. He kept trying to squeeze another 2500.00 out of my son. He called the deal over because it was a Memorial Day special. The website had the same deal advertised. It did say there was a rebate, but of course when you show up, the rebate is only for certain people. I'll bet if we were the same nationality as him he would've given us the deal. He basically screwed us twice. The manger was so rude and arrogant. Talk about unprofessional. I will be going over his head. I can see why there are so many bad reviews about this dealership!!!! Steer clear of Quirk!!!! Oh, I did tell him I was going to give him a bad review. and he basically laughed. read more

Because they conned my husband and he fell for it. I have had very little problems with my jeep. Hubby dropped the car off to get the recall fixed for what we thought was to be no charge. . Gave the guy the keys and lost sight of the car. The guy came back to my husband after ten to fifteen minutes to say that the car would not start. That has never happened with my car. My car has never had any sign of a low battery. How convenient for them that the battery goes out 20 minutes after pulling onto their lot To shorten the story my husband got conned into buying a new battery and paying no less than $165 during this visit. We will never go back to these con artists. I will post this on every review website. read more

HORRIBLE PLEASE READ Today my husband and I drove up from Plymouth to see a 2012 Jeep Patriot Latitude-5 speed manual transmission as seen on the dealer's website. After being shown two cars we had no interest in seeing they finally brought out the car we asked for. In the meantime, while looking at the car our 2002 Jeep Wrangler that was running fine up to this point was brought into the service department to be checked out and evaluated for a trade in price. The manager then came to us with a price for our car and the one we wanted to purchase. I thought his offer was unreasonable and told him I wanted to check out another car the next day. His behavior up to this point was rude and quite inappropriate for someone who is in the position to oversee the sales of such a large auto dealership. However, what came next was inexcusable. We walked outside to get our car and much to our dismay the brake fluid was pouring out of the car, and we were unable to drive it home. I asked the manager, "What did you do?" He said, "Nothing!" and went back inside. We asked if the service department could help us out and fix the problem, but he said they were too busy. So, we called AAA and over two hours later the tow truck came and towed our car back to Plymouth. What did that very unprofessional manager do while we waited the 2 and a half hours outside in the hot sun? ABSOLUTELY NOTHING! It's too bad. We've owned jeeps since 1983 from Wagoneers to Wranglers, but now I'm in the market to buy a Subaru Forester. read more

This is our second new vehicle purchase from Quirk. We travelled 60 miles to find the vehicle we wanted. Stock at other dealerships was low and prices were higher. Our sales consultant Mark Lucia was fantastic. He was very knowledgeable about the vehicle and after market add ons which was refreshing after being given wrong information by a salesperson at another dealership. We got a very fair deal and Mark made the process expeditious and stress free. read more

This is a formal letter of complaint regarding the service that I received on Saturday, January 9, 2010. I came in to have the navigation system in my 2006 Jeep Commander replaced. When your service associates replaced the navigation system, they scratched the wood paneling and did not properly affix the frame to the instrument panel. In addition, they did not return the DVD which was in the original unit. I am 100% certain that the DVD was in the original navigation system because I used the navigation system that very morning. The problem or defect with my navigation system was that the screen would sporadically go black. When the desk representative came out to return my keys, he attempted to sell me the 2009 DVD. I informed him that I did not want to purchase it at this time. Then, he told me that the clock would not even work without the DVD. I told him that I respect what he is communicating, but I know that the technology does not work in this way. Then, I got in my vehicle and discovered the crappy installation job. I am appalled by the poor installation and misinformation that I was given to me. I have taken pictures and attached them to this email so that you can see why I am displeased. I called CNA National Warranty Company and reported your dealership. To add insult to injury, I was asked to come back on Monday. Why should I be inconvenienced and need to take time off from work because your team cannot get it right the first time? I will be there first thing on Monday morning so that I can have my vehicle repaired properly and retrieve my 2006 DVD or its equivalent. read more

I came by here to get a service done for my Jeep Cherokee and had a great experience! The team was very helpful over the phone and when I went into their store. I worked with Sonia who was absolutely lovely! Her and the entire team made this a great experience.. I will definitely be back the next time I f*ck up my car! read more

This is my second car I've leased and I've had nothing but a great experience with this dealership. My salesperson (Evans) was super informed and helpful! I was surprised how quick and easy the whole process was. I love my new Jeep! read more

Rafael, Arnie and Eric were amazing!! They helped me with such ease and were able to get me the rates I was looking for. Super professional and A+ service the whole time. They even threw in a bow for me to surprise her with the car!!! Thank you guys for making this a very unforgettable experience and providing us with a great car for the baby on the way!! read more

I made an appointment with Quirk's service department after a TERRIBLE experience with Jeep 24 in Brockton. Melissa was helpful and polite on the phone and took me the next morning. When we met, it turned out that, due to it being a warranty issue, Jeep 24 should have to do the work. I explained my experience speaking with 24 to Melissa, so she called for me...thinking a little professional courtesy might enhance their manners. NOPE! The woman there was equally as awful (if not more) to Melissa as she was to me. Being a decent human being....Melissa called Jeep/Chrysler directly to help me! I now have an appointment with another dealer and don't have to go back to 24 EVER AGAIN!!! Melissa did not have to help me but she did; politely and professionally! read more

So my fiancée and I went in to look at the Jeep Grand Cherokee's. Our salesman was Jason Fineberg (spelling?) and he was very informative and knew his product line well. One of the things I need to keep in mind is whether or not I will fit comfortably in a vehicle since I am 6'6". He showed us a couple different vehicles to show the reason he was recommending the grand Cherokee as opposed to the cherokee which I did not fit comfortably in. Well long story short the day we went in to "look" at a vehicle we ended up leasing a grand cherokee Laredo limited which has been a great vehicle so far. He took the time to show us all the bells and whistles in the vehicle which took a decent amount of time since the only thing it doesn't have are the hands to come out and massage your calves when you are driving! I would highly recommend purchasing or leasing a vehicle here and dealing with Jason. They jump through hoops to help the customer! read more

Just picked up a new 2016 Jeep renegade. Had wonderful and helpful assistance by Richard Mohammed. I highly recommend if you want an easy car purchase experience stop in and ask for Richard! read more

Writing a review since Quirk Chrysler Jeep impressed me. I bought a truck from Quirk Ford a few years ago and it was an absolute clown show - I would not rate them 1 star - so my expectations were low. I did my homework and knew that I was looking for a Town & Country minivan, had it narrowed down to color, options and got a few email quotes from other area dealers. I wanted to buy local so hoping Quirk could bring it together. Was greeted on the lot by Rich Mohammed who is listed as the Internet Sales Manager. I did all the research so the only questions were availability and price. They had the color, model and nearly all the options I was looking for (more about this in a moment). We were able to work out a price better than the other quotes I shopped around so it was an easy transaction. Rich was able to get the tags and registration knocked out within two days. My only complaint was that they did not spec out any of their fully loaded Town & Country vehicles with GPS navigation. My only complaint was that all the vehicles on the lot had every option imaginable but none of them had GPS. For some reason they didn't spec out any of their cars with GPS. Not a deal breaker but it would have been nice to have the map on the screen with audio through the speakers. Altogether an easy transaction, solid performance and they exceeded my expectations. read more

Had such a wonderful experience at Quirk Jeep. Riyaz was amazingly helpful and put me in a brand new Jeep Compass quickly and easily and I would definitely recommend working with him. I got a great price for my trade in and the team at Quirk helped me get into a beautiful and safe new car with lower monthly payments. Couldn't be happier with my experience and my car and I couldn't be more thankful for the team at Quirk. Thanks again, guys! read more

I bought my Compass at Quirk Jeep after going to two other dealers. The sales staff was great and the finance guy also. I was happy with Billy Wong and while he was getting the deal together another salesman helped to remove something from my car to the new car. This is what car buying should be, no stress just a pleasant experience. The other Jeep dealers were closer to where I live but Quirk Jeep is 5 stars. read more

What a bunch of clowns. Seriously... you go online looking for information and a "chat" box pops up so I think to myself "i'll get some basic information beyond whats on the web page". Boy was i wrong! All they do is copy&paste whats on the website and offer to have a "sales manager" call you. I wasted 20 minutes on these clowns. Quirk has always, and i do mean ALWAYS, had a really bad reputation for crooked sales people. I guess this is one of the reasons you don't see to many CURRENT good reviews on Yelp. read more

Walking in i have never seen anyone who hates there jobs soo much or need a serious vaca!!! Never one smile from anyone. The many times i spoke with Mike from service asking any questions i felt he was very irritated and was very ready argue with me. Called many times, left on hold too long. When sitting at the desk getting rental one of the men working on the other desk told the man who was working with me he had a customer call and he replied without even looking up at the man "BUSY". They are lucky only to the fact of there are not many dealerships that work with my jeep warranty. Will work on finding somewhere else and will never bring it back there. read more

I had heard bad things about The quality and professionalism of this dealership. Turns out we had a GREAT experience hear. Ben, our salesman, was extremely polite, professional, and knowledgable. We feel like Ben had our interest in mind and never fealt pressured at all. The sales manager, (which we had limited interaction with) was just as polite and professional as our salesman. If i had any complaints it would be with the guy who tried to sell us a warranty. His polite demeaner and body language changed as soon as we declined the purchase of the warranty. That being said, I would recommend this dealership to anyone. Just make sure you ask for Ben! read more

As of 7/24/12, we still have not been refunded the $400 we sent for our traded in car (a payment we made weeks after trading it in because of Quirk's mistake in sending our pay-off check to the wrong address). Suspiciousy, my original review is missing from the Yelp page. ???? read more