APLUS? You mean APLUS PLUS PLUS and some more PLUS. Never needed plumber in my life but main hot…read morevalve is insanely hot and hub said nope I agreed. I sent out 15 requests. Yes I do that lol. I need to weed out companies because I'm not dealing with issues later if I can help it. One guy asked "when you wanna do that" but who talks like that to brand new customer lol I was like nah. Another company claimed to be "affordable" but price didn't add up. Anyway James responded professionally with an ETA. I said ok. He arrived swiftly with two other gentlemen. Regret I didn't catch all names but they were very respectful and friendly. Valve part things were replaced. Forget actual terms I think tee and nipple I don't know I'm not plumber. I do know there is no leak at all. I was happy.

Prompt, affordable and always available! We found them in Yelp and after reading many reviews we…read moredecided on APLUS. We're glad we did!

We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

Jose came within a few hrs of my calling about an emergency, worked swiftly and expertly, and was…read moreincredibly professional and kind.

I called a few Plumbers. Jose gave me a great price! He's…read morehonest, humble, sincere and doesn't play games! He will be Retuning to do another job for me. Jose speaks English y español. Muchas gracias José por su honestidad y humildad. No REGRETS!!!!! Give him a call 10

Naveed came and completed a new toilet install for us. He was super helpful in identifying some…read moreissues with the original plumbing, and gave us good suggestions and recommendations for the install. Super helpful and would highly recommend Naveed!

Said completed my annual maintenance today. Service was Execellent . He explained everything to me…read moreas he did the work.

We used these guys for a second time, and they did not disappoint. Excellent service --…read moreaccommodating, responsive, and easy to work with. We recently added three new toilets, and they handled everything quickly and painlessly. The whole process was smooth from start to finish. These guys are a must-hire. Highly recommend!

I'd green responded quickly and arrived the same morning. The tech (I think his name was Marvin)…read morewas efficient , right on in his assessment of the problem. He worked hard to rectify the issue. Marvin is a credit to to JC Green.

I've used Aliigator a few times now, after an original recommendation from a neighbor. I wouldn't…read morethink about looking for anyone else now - these are my guys for plumbing! Much better quality and support than any other service I've tried, they show up when they say they're going to show up, they work to the price they quote, and they simply do a better job than any other plumber I know. Highly recommended.

have used Alligator prior, same results, clean, knowledgeable and friendly…read more one of the best companies I've ever used. Juan and Jose amazing

Alex and team did a great job replacing our sewer lines under the house and to the street! The…read morevideo system to check out the inside of the pipes was newer and better than any other company that I had come out, and they saw things the others missed. The trench-less system was also great and saved us from having to re-landscape the yard. They showed up and finished exactly on schedule and cleaned up very well. The entire team was very courteous. They had the lowest quote by far, but Alex was so competent I would have paid a bit more to use them. I highly recommend this company!

Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.

They were extremely professional, honest, and easy to communicate with throughout the whole…read moreprocess. And price was fair, too. I also asked him at the end to help with a toilet issue, and he even went out to get the replacement part for me. On top of that, he didn't charge extra for the additional help. I'm very grateful for his help and will definitely contact him again for any future plumbing needs. Highly recommend!

When the plumbing in my century-old house gave up its ghost, I was faced with the prospect of some…read moreurgent and expensive upgrades. Like many inexperienced senior homeowners, the process of choosing a plumber was riddled with anxiety. The media is rife with stories of scamming contractors and unreliable workmen. From the very start, Nexgen's Juan Gutierrez was patient with my many questions and requests; he was detailed and unfailingly polite. He did a thorough initial inspection and came back again when we had more questions. My instinct was to hire him but another plumbing company had offered a lower bid which I felt obliged to investigate. Soon it was apparent that there was no contest between Nextgen and the rival bidder. Choosing Nextgen put my mind at ease. Before the project could start, there was a backup in my backyard. Juan sent his crew to fix it--for free. When he found out that my husband was sick, he gave me a sizable discount on the bid. Once the project was underway, the speed, attention to detail and professionalism shown by Juan and his crew were incredible. I think even the city inspector and EBMUD inspector were impressed by their work. I won't ever have to look for another plumbing company!