I've had a membership here for years, and while the vacuums don't always work perfectly, I have to give credit where it's due. I was walking over to the shop next door (which is amazing, by the way. Best choice auto glass and tint) when I saw a young woman being bothered by a man passing by. She was clearly uncomfortable, and the car wash employee stepped in immediately, told him to leave her alone, and made sure she was okay. It was truly admirable watching other men nearby start to gather and keep an eye on the situation, just in case anything escalated. As a mom who comes here with my babies at all hours, that meant everything. It made me feel so much safer knowing they're looking out for their customers. 100/10 -- highly recommend read more

I always have a great experience coming here. We decided to take advantage of the $30 monthly promo, I've gone every single day so far this month! There are plenty of spots open to vacuum, vacuums have great suction and the vacuum area is always pretty clean. Stocked towels can be hit or miss so I usually just bring my own. Overall I am very impressed with the services provided by Raceway! Friendly and helpful staff are a huge plus! I highly recommend the monthly package as this is the best bang for your buck with services requested. read more

Fast & full express service,they have vacuum and towel for use ,excellent when I first visit. Clean waiting room! read more

Raceway Express Car Wash - Express car wash - Car Wash Near Me - Fontana, California

With the number of "1 star reviews" and No Management Responses - It's obvious that the current owners don't care about the complaints - Just Keep Paying That $61.95 per month for the Family Plan - I've been on Raceway's "Grand Champion" unlimited wash plan with the "Ceramic Shield" for years -- over 400 weeks, averaging four washes per week. Instead of protecting my car, their equipment has left my paint with swirls, scratches, and dull clear-coat! Raceway's marketing claims to "save your paint" and prevent fading or corrosion, but my experience proves the opposite. Despite my repeated attempts to resolve this issue amicably, management denied my claim outright. Bottom line: consistent use of Raceway's services has caused damage to my car's paint, not protected it. Customers deserve honesty, not false assurances. I'll get my picket signs ready to "Share My Dissatisfaction" with the Raceway Patrons, since the manager told me that "I Have the Right to My Freedom of Speech!!! read more

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Need to use soft water,windows spot before you can get to them. Air compressor needs update to be like Foothill facility. Crevice tool better on vacuums. read more

the Lowe purshion of my car didn't get clean after 2 washes, I came home & goop be gone cleaned it right off, they attempted to tell me it was asphalt & probably won't come off read more

Nice place to have your car wash. Aside from washing service they offer towels, air and vacuum services after your car wash.

Hours say they close at 8:00. Arrived at 7:25 to find them closed already. Very frustrating. This isn't the first time either. Being a member is not worth it when you can't get your car washed during their posted hours. read more

No clean towels in any of the towel stations. The vacuums had no suction. Several others after me were also unable to wipe down due to no towels available. I called number posted in Yelp and got auto generated response. I waited a few minutes to see if anyone would come so I left extremely frustrated! read more

Raceway Express Car Wash is truly a gem in Fontana. I have been coming to get my car washed for many years and never had an issue. I drive a 2020 Toyota Camry. A few months ago I had noticed a reoccurring charge on my bank statement. I came to this establishment to speak with the manager, Jose to get this fixed. He was so honest about the issue and went above and beyond to fix it. Not only was he extremely professional but I was able to get a refund with no issues. I had also noticed customers come and complain about the towels running out and some equipment not working and he was very attentive and tried to those issues fixed right away. I can say the same for the young attendant with blonde hair. Very kind to everyone who came across. Honesty in a company is rare to see nowadays so I had to write a review! I recommend this car wash to everyone and anyone! read more

If I could give negative stars I would. My card was lost and I came to update it one day after billing. Since I had a family plan- there was no retry card available and they did not honor my payment with the new card from the bank. The manager - Jose's solution was to offer me a more expensive plan. I received no call or email. Years of loyalty clearly weren't enough. Never mind not all vacuums work, never enough towels or you can get stuck inside. read more

Nothing works. The manager and employees say they have reported the outages to the owner and they say he's a jerk and won't listen to them. The entire right side of the system doesn't clean or dry your car. Why charge the full price when you know it hasn't been cleaning or drying like it used to for over 3 months. Membership canceled and won't be back, there's lots of better car wash options near by. Don't bother responding to this message. Get out from behind your keyboard and fix some machines. read more

This car wash never has clean towels that they claim they provide. There's never clean ones although r they have employees standing around on their phones. They also take new memberships in the line of people who have passes which holds up the entire line. Very frustrating I might take my membership elsewhere read more

We signed up for the monthly service with a special offer. However, we decided not to continue the service and went into the office 2 days before the end date and was told our credit card was already billed for the next month even though we were told we could cancel any time before the end date. We asked to be refunded but they refused to refund us. They said it was too late to get refunded. What a scam. I'll never go there again. read more

Prices went up under new ownership. Overall does a good job. Wish the jets were stronger though. Vacuums have strong suction. Towells are always available (unlike a local competetor). My biggest complaint is that they close before 6;00 when online hours are posted they are open until 7. I cant tell you how many times I rush to get there after work to find they've closed (unlike a local competetor) before 6:00. read more

Very good car wash. Clean. Nice employee. Number 1 around here. AAAAAAA+++++++. Very quick. read more

Predatory Membership Practices - Avoid at All Costs I canceled my membership in person two weeks before renewal because their online portal doesn't work (I checked multiple times). They've conveniently removed the ability to cancel online, forcing you to go in person. Even after canceling, they still charged me. When I confronted them about it, they had the audacity to ask for a "refund receipt"--seriously? This place is a scam, plain and simple. It's shocking they're allowed to operate this way. Save yourself the headache and go somewhere else. read more

Do not sign up for a membership, they will not cancel when you message them to cancel! They claimed they never received my request to cancel and asked for proof that I had requested a cancellation. I sent them proof and they just ghosted me. These low life's must really need the money to keep their broken down business running. Trust the low star reviews and run! read more

One half of their big brushes (the left one) has been missing for over a month. Yet they are still charging full price and did a price hike? You should be refunding your customers. Not to mention my NEW car had scratches after going through the car wash because of the brushes. Terrible. Wouldn't have continued to use them if it's not close to home. Hopefully the management read this and improve so I can update my review. read more

DO NOT TAKE YOUR CAR HERE!!!!! They ruined my windshield and refuse to pay for damage. They keep accusing me of having a small crack in my windshield and thats why it cracked. Horrible customer service and even more horrible experience. I wouldn't even trust them to wash a rubber duck. read more

I have been disappointed on multiple occasions. Today was another day, let me start with the car wash dryer at the end of the wash. It has been out for 3 weeks. Onto the vacuum area, no towels which is essential since the dryer is out on the passenger side and it is necessary to dry your own car . I couldn't vacuum my car well. Why? Because there were only half the hoses at each station with basically no suction. This is a continuous problem. I had a request to update my form of payment online. I went to the provided link and entered the required info. Two days later I had another request. Again I went to the link and reentered the info. I went to get my car wash and was denied because the website never processed my payment causing me to re join for the new higher rate. I am going to try somewhere else. read more

This was my first time coming to this location since I was in the area. I paid for the premium top wash which was $22 and it was not worth it. Although It did clean my car, with all the amenities it was supposed to include, my car was still dull looking plus I didn't see the difference in paying for the tire shine and wax compared to other car washes that have the same amenities. If you're looking for a basic wash it was ok, but I would not spend more money on the higher priced wash. read more

Bought the $34 monthly subscription, the grand champion package, this was what I got. Downgraded to full throttle, and I don't feel it's any less clean than the grand champion package. read more

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We have been coming to Raceway Car Wash since they opened and we have spent monthly on the most expensive car washes. My husband's truck went through the car wash a month ago and the roller in the car wash tore off my husband's windshield wiper. We never thought to call or complain because we just thought OK. It's a one time thing and so we just replaced it. we went back through in his truck over the weekend only for the exact same thing to happen again. My husband called the manager of the store and he proceeded to say that Even for $30 he's not interested in replacing the part at this time because it's our responsibility. I understand that not a lot of dishonest people in the world. We were trying not to ruin a long-term relationship based on a $30 windshield wiper, however, the owner had no interest in doing the same. We will not be back to Raceway. read more

The Upland Location used to be great when it first opened. I have had the top membership for over a year and just canceled. The driver side brush has been broken for well over a month and still not fixed, they keep telling me its is the bearings and that I can go through again, what does going through again do when there is no brush. The air compressor nozzles are usually missing or not on because of fluid levels. I just took my membership to Planet Car Wash in Upland!! read more

Yesterday afternoon, in 90+ degree heat, I was parked and the car next to me ran over a Yogurt and shot yogurt all over the side and hood of my Black truck. I went to the closest car wash I could find. I rolled in and told the Attended what had happened and He had his guy try to power wash the Yogurt before I went in. The wash did a good job but I still had to clean the Yogurt but it was a good head start. The protein in the Dairy product - Yogurt reacts with the paint and will start eating the clear coat. I was able to wipe The Big Chunks Off and it looked good. Here is where the BIG Customer Service Points were earned. I really wanted to run the truck through again, just to make sure I got all of it. I went up to the Same Attended and told him it did good and asked if I could run it through again- He didn't hesitate and said sure! I felt bad because I didn't have any $$ for a tip. I had used another car was place but I'm coming back! Plus they have Better Shade to dry off your vehicle. This Attended did me a Big Solid, not sure what would have happened to my Clear Coat/Paint. Thanks! I wish I had taken pictures but I was to worried about getting it cleaned than taking pictures. read more

Used to love this place.... But seems to have gone downhill. Think it's super shady they have taken all their pricing signage away. I have no idea what anything costs or what services are provided. Prices are waaay crazy too. Used to be $10 for best wash..... I understand prices go up.... But seriously!!!! They seem waaay too high. Also the vacuums on the upper section of detail area barely work!!!! I will always try and go down to lower section because they do seem to work better. This used to be my go to quick wash ..... closest to me. However, I find myself at some of the new places that offer lower prices or better equipment. read more

This car wash used to be the star car wash of the area. Now, the prices have gone up dramatically, and the quality of washes continually deteriorates. My new car has scratches on it now, too. The vacuums are sometimes very powerful, and other times, do not work. The drying system also has changed so that I have to wipe down my entire car after every wash. It's just not a quality place anymore. I'm gonna be heading over soon to cancel my 4 cars on the membership because it's just not worth not knowing whether or not today will be a good wash or a bad one. One thing, however, is that the employees are always nice. I've never once had an issue with the employees. New ones, old ones, they're all pretty cool. read more

If there was a way to put zero stars I would. This carwash is WAY overpriced for the quality and the short manager Jose is not helpful at all. I went there to get my car washed multiple times considering I am a member and the dryers were broken for over a month and my car was coming out all wet. What is the point of an express carwash if I am still going to have to get out and dry my whole car, not to mention it doesn't come out clean. I've tried to talk to the managers on site but they are never to be found and employees constantly complain they are in the office or bathroom instead of working and helping. Save your money and your car and go to a better carwash. read more

My god.....this place sucks. I pay monthly for this service and the equipment is not maintained properly. Tire protection is not applied for months even though they want you to believe it is being applied. The lights are flashing stating tire protection being applied. They didn't tape my wifes rear wiper down and now it's broke. They state...."Oh we only tape it down if its requested." The carpet cleaning machine is broken. How long....I don't know. AVOID THIS DIVE. I'M PROBABLY GOING TO SMALL CLAIMS COURT. read more

Raceway Express Car Wash - Car Wash Near Me - Fontana, California

We love rRaceway! Robert is super kind and helpful. We currently have 3 cars under their membership. Thank you Raceway for helping us keep our cars always clean! read more

Raceway Express Car Wash - Before - Car Wash Near Me - Fontana, California

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Love this car wash it actually does a great job. I love the air next to the vacuum it helps clean the inside. They have for $29.99 a mont unlimited car washes you get a tower air freshener for car and interior wipe every time you come in. read more

Raceway Express Car Wash - Car wash vacuum bays lots of space. - Car Wash Near Me - Fontana, California

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I do not recommend this car wash. I went on.M march 9, 2024, and got the highest package because it was supposed to spray and shine the tires. After I pulled out of the drive-through car washing station to manually vacuum my car, I saw my tires were not sprayed at all. The machine is not programmed correctly, and I was overcharged for nothing There were water stains on my car and scratches on front of my car. I went to the front and ask this guy named Jose and he was rude as hell. I explained to him that I bought the highest package solely for my tires to be cleaned and my tires looked even worse after going through the drive-through and they were not sprayed I will never come back here again. You might as well go and get a manual Car Wash for the same price. And half of their vacuum suction machines don't work. read more

Closed on 5/17/22. Website says 7am-8pm. It's 7:55am. No one is answering the phone and the lot is empty. read more

Raceway Express Car Wash - Blocked entrance and empty lot at 7:55am - Car Wash Near Me - Fontana, California

Cars going off the railing!!! had a car hit me from behind and almost pushed me off the railing and the car behind got hit as well as the car behind them!!! all because of faulty railing and poor training of employees. even the employees said it happens all the time and so did one of the customers. they tried to blame the other customer! they do not care about you, no calls back and no answer on the phone. beware its a scam and they take your money and absolutely destroy your car. never go here!!! i'm telling everyone about it ! Im thinking about calling my insurance or maybe a lawyer but this is ridiculous, total swindlers and money grabbers you guys are so wrong for this and money hungry, your business is terrible read more

The wash does a decent job but there is always a long line if you're a member. Vacuums have little suction and a lot of the hoses are broken. I think for the price you can go elsewhere read more

Raceway Express Car Wash - Long lines...for members. Non members are taken in right away. - Car Wash Near Me - Fontana, California

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The wash it's self is good, good value and cleans your car good. BUT... the vacuums here suck. Not in a good way but multiple of the vacuums don't work. You would think with the amount of people that come they would maintain the vacuums at 100% Overall if I just need a wash this is a good place for it but if your looking to vacuum your out of luck read more

I used to really love this car wash. Friendly staff and a great value. Now the side dryer has been broken for around 6-7 weeks and the vacuums weren't working again today. At this point, I'm paying for a spray of soap and a rinse. Not sure I'll be staying as a customer. read more

Vacumn always broken. Only few are working. Management don't provide wash basin to rinse your wiping cloth! Vending machines are mostly empty. They don't provide restrooms and blame it to COVID. Very poor management !! read more

Customers beware! Our family was long time customers and warm we moved out of state I tried calling, and contacting Raceway multiple times to cancel our subscription before the autopay was deducted 6/1. When I noted the auto deduction again, I emailed them again and got a snotty email back asking for proof of my contact of them. Their website does not offer proof! Beware they will continue to charge you after you cancel and wont refund the money! read more