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    Rack Attack - Pasadena

    4.5 (177 reviews)
    Open 10:00 am - 6:00 pm

    Rack Attack - Pasadena Photos

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    Demo today of customer installs
    Eric L.

    I came here on an emergency situation because someone lost my skybox key. I called them and they were SUPER friendly. They told me to come in and warned me they may not have the key in stock but come in and see. When I got there. I thought, wtf... Why is the whole parking area in the front taken by what looks like hardcore customers? Ends up that there was an event and these customers were demoing their equipment. They also had free lunch for the event When I went in, they handed me the master key set and off I went. Found what I needed and they had it in stock! They were a lifesaver and super friendly and helpful. I'll be buying my stuff here when I need to.

    The rack installed.
    Dennis K.

    Need a rack? I got to rack attack They do it right, here, there ain't no hack They measure, give advice, and do it with ease After the experienced I was very very pleased My suv got the rack it deserved That's how you do it ya'll, word. Good experience at rack attack, they measured my roof so that the racks wouldn't look too big and disproportionate. What I also loved was that they didn't offer me 5000 options. I just told them what I needed and they gave me 2 to 3 options which made it very easy to choose from. The process was easy. They measured and then ordered the parts, and then in a few days they let me know to bring in my vehicle. They took several hours and then called me when it was ready and showed me how it worked. Overall a good experience.

    Turk putting the finishing touches
    Katrina V.

    My ikamper needed to be adjusted. I showed up at to my scheduled appointment time and Turk and Alex started right away. They did an amazing job. My roof rack left little room to get their tools under to tighten the bolts. With ingenuity, patience and a lot of elbow grease they were able to get the ikamper adjusted and securely in place. I'm so excited to get to use my ikamper and know that I will be safe in it because of the proper installation done by Alex and Turk.

    Cameron M.

    I'm reviewing based on my experience prior to receiving what I cane here for. These guys stand by their workmanship and products they sell with a warranty (lifetime for the workmanship, 3 years for the product), so there is really no need to wait. My bar for good customer service is being a decent human being. The first associate I worked with - Alex - definitely met that expectation. I appreciate his patience in educating my wife and I on their product line as we juggled restless toddlers. Good vibes from this store. Don't let these car dealerships rip you off y'all.

    The cable lock was stuck and I lost the key
    Jon Jon P.

    Rack Attack Pasadena is awesome! Turk and his team are very helpful and professional! They know everything about racks and hitch. I had a lock and key issue with my Thule T2 Pro XTR. Spoke to Turk over the phone and told me that they can help me replace or re-key it. When I got there, they were able to quickly replace the core and got new keys. I highly recommend this guys for all your rack needs!!! Thanks again!!

    Dylan N.

    Great experience with Jeffrey! Initially they didn't realize I had a moon roof but after arriving, we quickly found a solution. It looks awesome. We are happy.

    Key for Thule rack

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    3 years ago

    It's nice and good and swell. They were helpful as hell. They should open a store solely devoted to car racks. And they did.

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    5 years ago

    Brian and Milo were particularly helpful with getting me replacement keys for my very old bike rack!

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    Page 2 of 5

    Rack Attack - Pasadena Reviews in Other Languages

    Ask the Community - Rack Attack - Pasadena

    Is there a rack for Tesla other than the one from Tesla?

    Hi Michael, It depends on the year and model of the Telsa. Currently, some versions of the Model 3 and Y have a confirmed fit from other brands. If you put your vehicle into our fitting wizard it will show you the options available to your specific… Read more

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    Review Highlights - Rack Attack - Pasadena

    Rick and Alex at this location were able to diagnose the issue and solve the problem that competing companies were not.

    Mentioned in 14 reviews

    Read more highlights

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    Sunday morning looking for a place to get my flat tire fixed after I ordered inner tubes from…read moreAmazon that didn't come with a Presta valve. My bike takes a Presta valve, and I found this bike shop to be just what I needed for a short notice and short duration repair. Rene was so quick with the inner tube replacement and liner installation, that I commented on his speed. He said that he's been doing this work for 35 years. He's really good. Reasonable prices as well. I also observed him helping a family pick a bike to buy for the daughter in the family. He was patient and helpful in choosing one that would appeal to her sense of style, and that would be practical for the purpose. The bikes in the shop appeared to be good quality for reasonable prices. I will be back. This place is a great find.

    Not very happy with the customer service! The father and daughter are nice but the son or whoever…read morewas at the desk the second time I went there, was sooo rude!! This place isn't for newbies. I'm a newbie. I have about 5 old GT bikes that I wanted to bring back to life. I know nothing about parts or anything like that. That's why I went to them. Like I said, the gentleman and daughter were very welcoming and told me to bring them and we can star a tune up and then we'll go from there. The second time I went, the person at the front basically made me feel like an idiot in front of my son! I asked about GT parts and he rudely responded as if he was bothered by the question said, 'YOU DONT JUST BUY GT PARTS LIKE THAT! WE DONT JUST HAVE GT PARTS! THAT MAKES NO SENSE! ITS LIKE BUYING FORD PARTS AT A CHEVY DEALER!' But how am I suppose to know that? I came to them because I didn't know where to start but after that encounter, I sure as heck am not starting there!

    Rack Attack - Pasadena - bikes - Updated May 2026

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