We had moisture build up in our crawlspace, with what we thought was mold or spores appearing on…read morethe soil (white/off white in color). We were concerned about it, worried about any longterm effects it may create to our home and our health, and so decided to look for a company to remove the white substance build up, treat the the whole area, and apply protective barrier to prevent the moisture. After getting an estimate from another company, we decided to go with Bordi Restoration. The work included: scraping the top soil, spray a disinfectant onto the soil, used a HEPA air scrubber, and then fitted a crawlspace moisture barrier. They just completed the work today. The work was estimated for three days, but they finished in two days instead. Everything was done nicely, with the moisture barrier fitted neatly, really clean install. The workers were friendly and respectful of our property. Communication with Craig (owner) was easy, as he responded quickly to our text messages, explained things very well, his responses being detailed, but also easy to understand. It was also easy to communicate with Donovan, the staff member who handled the scheduling and billing, as he was very easy to work with, and very helpful. The value was very good, as the estimated cost was cheaper than the other company, and the work they did came out very nicely. Working with this company was easy and smooth, and we would recommend them for sure. Thank you Bordi Restoration for the great work on our home, and also for the awesome service! Very happy with tour work! Much appreciated!!

First, I'd like to say that the service was great! Craig had came out to take a look at our closet…read morewhich developed surface mold due to moisture and lack of air circulation in the corner and helped us understand if there's other sources of water/moisture/leaks we need to be worried of. We got a quote which was very competitive and reasonable and moved forward to setting a date for the crew to clean and do a deeper assessment. We had accidentally forgotten that we agreed for the work to start on a Thurs instead of Friday, and the office called right away to clarify and sent the team out very quickly after we sent them away. The cleaning crew themselves were great! Shu, the forewoman, was on top of it, communicated the problem and solution in a very straightforward and simple manner. Was very thorough with pictures, instructions, and her assessment. Craig identified that we may need a moisture barrier in the crawlspace to really help decrease the amount of moisture impacting the walls during the rainy season. Another quote for the closet and bathroom clean-up was sent to us, which had not changed in terms of pricing. We knew that the 2nd project would require a new quote later. After 3 days of drying, we contacted Craig to coordinate time for pick up of the equipment. We also received the finalized invoice- the cost ended up being nearly 2x the original quote, which caught us off-guard. Craig explained that the labor hours had to increased from an estimated of 4 hrs to 12 hrs and covered for travel (though we only live about 2.5 mi away from his listed office) and equipment loading time, which surprised us as it was never mentioned or called out. There was already a $100 service/trip charge, so for additional hrs counted for travel felt unreasonable. The crew was on-site for 5 hours max. He did give us a discount which was appreciated, but we felt that the quotes and pricing model were not transparent. This really disappointed us, especially given the quality of service and how easy it was to work with Craig initially. We had a 2nd project to encapsulate the crawlspace which we went with another company whose pricing ended up exactly as estimated, despite taking a 1.5 days more than anticipated.

Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

I used Yelp to "ask for a quote" or whatever the verbiage is on a Sunday morning. Within about an…read morehour or so, I had a response from Brenda asking me my availability for the next day! When you have an issue behind a wall you can't see and mold creeps out, you are on overload and just want help ASAP. It was a holiday weekend no less, so we knew it would be tough to get someone to respond, but she did. Day of appointment - the gentleman who came was running about an hour behind, so nearly 6:00 pm he showed up. I felt terrible it was so late in day, and it really did throw our evening routine off too. It's now two days later and I have not received a quote back from H&L. During the inspection, he repeatedly told us that he does not do anything other than remediation. So just removal and treatment of impacted areas. Which was fine - we wanted someone reliable who could get it done ASAP! Needless to say, we did not move forward with them - I would be beside myself if I still had to wait to even hear back on a quote with active mold in my wall. We ended up going with a company who was able to come today and remediate, mold is gone, next steps are now in play! So I appreciate they were responsive to my initial request, but that was best part of service, it kind of went downhill from there. I also really do appreciate having a one-stop shop company to do it all - so once remediated, they can bring the other half of the business to do things like dry wall texture, painting - fixing space, etc.

t wasn't a great day when my tenant called and said there was a smell coming from under the house…read more We went over and looked. We had three inches of sewer water standing in the crawl space. It was a broken pipe. I called three companies for estimates. One estimator wanted me to lowball the estimate for number of square feet of floor space in the house for a better price. The other gave a low ball bid, but wanted 50% of the bid price up front at signing, which is illegal. And then ServPro came through with a upfront estimate that met our needs. They did the job quickly , professionally, and took excellent care of the tenant. However, as with any job , Murphy's Law can always put a glitch in the process. Servpro recognized the problem and solved it to our satisfaction. After building two houses, I know bad things can happen. I also know it's the way the contractor resolves the problem that separates a good contractor from a bad contractor. I would highly recommend Servpro to anyone that was interested in having work done. One of the nice things that we experienced is the foreman, Angel, was always available by phone. We must have had over 40 conversations over the course of 3 weeks. I doubt his phone rang more than once before he picked up on the majority of those conversations. When your home is literally floating in S**T, it really feels good to have someone that can help, that is professional, that is always available for reassurance. It's worth your time to get a quote from ServPro of San Leandro.

If I can leave zero stars I would. They will charge you an arm and a leg. Go elsewhere!read more

We hired all action to remediate our house in 2024. Unfortunately two years later, we did an ERMI…read moreand bad molds were still detected so we took things one step further and hired a mold dog. The mold dog flagged all the places that were "remediated" by all action. The drywall with mold were all taken out but unfortunately the studs with mold were just encapsulated and painted over, therefore still exposing us to molds. I've learned that the proper way of treating studs is to remove and replace and if that's not possible, sand, hepa vacuum, antimicrobal and wire brush all the mold out of the studs. Unfortunately, we learned our lesson the hard way. Please be sure to properly vet your potential mold remediation company and understand if they do things properly and rid of ALL the mold. If you need your house to be medically clean of mold, steer clear from this company. They don't care about clients, they just want to get their foot through the door, get rid of the easy mold on the drywalls and not put in the hard work to really get the mold out of the studs. They will just cover up all the mold with white sealant and call it a day. Again we had an ERMI done two years later, which stachy and chaet still showed up. Learn about your molds, these are the baddddd molds. We then took things further and hired a mold dog & she flagged all the places we remediated. They're also not IICRC certified. Wish I had done better research earlier. See photos.

this is the only company that you need to hire related to water damage. when will first came out,…read morehe was providing tips for us before starting the project. he ran tests and gave us a game plan without trying to upsell us and tried to keep our costs low. this was very different from other contractors because other contractors tried to upsell us and didn't put in half the work which led us to ultimately hire all action water damage. the team was very professional on getting the work done and everything was very reasonable. 10/10 would hire them again!!

Camilo and the team were fantastic. They took extra care not to damage anything and cleaned up…read morecompletely when done. It was like they were never there. Great service and great attitudes!

Justin and his team dried water damage from a busted pipe in our San Francisco condo. They were…read morefast - willing to come out night-of. They were thorough, and performed minimal demolition. Justin was also patient and courteous. He answered my many panicked questions about insurance, follow-up repairs, etc. Moreover, he clearly states when he's not an expert, and refers to general contractors when it comes to rebuild work Not a con, but tip. Fire & Water is great for water mitigation, but to my knowledge does not handle demolition rebuild (and that focus is probably why they're so great). I'd pick them again 10/10 times, but be prepared to have general contractors lined up after water mitigation

David and team are professional when handling with my water leak and mold underneath my crawl space…read morethat originated from my bathroom. David was understanding and provided me assurance with a step by step process on how he and his team will remediate my issue. Out of the many quotes I received, I ended up going with Raging Waters because of how detail oriented they were and focused on customer satisfaction. Their price was competitive and reasonable Highly recommended reaching out to Raging Waters to fix your issues!

From the owner: At Raging Waters we assist with all Disaster's which include but are not limited to :…read more- Water, Fire, Mold Damage, we also provide assistance with the Re-construction process of the loss to your property. With 20 Years plus in experience and Certified Technicians and Licensed Contractors Raging Waters Restoration Services INC. Will assist with all Residential and Commercial Properties. Our 24/7 Communication line will assist at any time and date including weekends we are here to help!

Drew Duenas of Premier Pro Restoration (PPR) came out ahead of all six other businesses that gave…read moreus free quotes (in February/March) for mold and moisture remediation and restoration of the affected areas where we had a leak in the master bathroom of our 2-bath, 2-bedroom apartment. Drew offered the lowest bid and a confidence that he and his team could get the job done to our satisfaction. Their work was outstanding! When we informed him that our travel schedule would delay their start until June, he was flexible. His team's thorough mold/ moisture remediation (removing the old moldy vanity, damaged moldy wallboard, and floor tiles) was completed in a week The remediation quickly received Satisfactory test results from SAFE, the environmental testing agency we independently hired. The restoration work then moved well with the replacing of sheet rock on the wall (where mold/moisture had been) but the laying of the replacement floor tiles was stalled when the team discovered that those tiles were slightly too short of matching the original 24"x12" floor tiles. To stick to our budget, we had opted to get the tiles on our own, not realizing that brands can differ in their tile sizing. This resulted in an unexpected interruption of the project for the PPR team while we found another tile brand true to size. Drew remained patient and flexible with us. The tile team did a beautiful job laying the new replacement tiles. After that, the last step was installing replacement vanity which was also done perfectly. Drew was professional and cordial as was his team. He was a delight to work with. He completed our project well and stuck to his original price. We could not be happier! Carla and Raphael D

After being ghosted by another local company who made an appointment with us on May 4th, I reached…read moreout to Premier Pro Restoration for help. They were quickly responsive and followed through as expected. And they were fast in delivering service, and cost less than the company that ghosted me, with greater professionalism. I intend to hire them for an additional project too. Excellent work, good communication and reliable.

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

Although I did. It hire them, I was impressed with their coming to my home and giving an estimate.read more