We had issues with both upstairs and downstairs AC units. Called one technician he checked both and said one unit needed Frion so he filled it. The other unit he said needs a new compressor or a brand new unit. We made around 12 calls to different local technicians looking for quotes which ranged from painful to extremely ridiculous amounts. The most reasonable quote was from Rain or Shine, and this wonderful man named Steve spent over 45 minutes explaining every single thing about purchasing a new compressor or new unit, so we could understand the cost, warranties, any issues. He was very professional, eloquent, intelligent, and very straight forward. We have been so tired of being duped by the so called salesman for everything from buying cars, to getting home repair quotes and evth else, that we very aware of when we hear BS that people feed you just to make a sale. Well, let me tell you...Steve is NOT one of those guys that makes empty promises. He is very honest, and very knowledgable, and takes the time to get to the root of the problem. He promised service by the next day if a new unit was needed, but he was actually kind enough, and helpful enough to come out the same day for an actual diagnosis, even though the other technician said the unit was not working at all. Steve wanted to do his own inspection to make sure. And boy were we blessed he chose to do that..... As soon as Steve came and did his own check, and testing and everything else, he determined that the problem wasn't the compressor, and nothing new was needed. Well, nothing major anyways, just a couple smaller, inexpensive parts, and also Frion, that's it, the unit needed Frion. WEll, is there any better news when the technician actually says don;t spend money you don;t need to because the problem is much smaller than you thought???? So the repairs and service cost around 23% of the actual cost of everything else we thought we would need. We saved a couple thousand bucks.....And it's all because of Steve's professional diagnosis, and integrity. He wasn't out to just make a buck, and sell us smth that wasn't needed because it wasn't broken. It just needed some TLC which he gave it, and he was amazing. We are happy to have functional air, and secured an honest professional contact with Steve, in case we need similar services in the future. Thanks Steve, we will make sure to spread the word and recommend you to anyone we know. read more

You know your AC never goes out until you need it most, right?? Did I mention that it was a Saturday late afternoon in the middle of a brutal heat wave? I called six different AC repair companies who all told me it would be several DAYS before they could even take a look! Then I called Rain or Shine, spoke with the very helpful and patient Stephen. The technicians came out the very next day, on a Sunday, and they were everything you hope for in a stressful time. Beto and Brian were on time, friendly, polite, VERY knowledgeable and took the time to explain all of our options to us (even though I am sure they had been working in the heat with impatient people all day...). We had to wait for our home warranty company to authorize the repairs, but Rain or Shine even helped in the coordination of that process! I was so impressed with them that I had another plumbing repair done by them the same week. No need to find another company when you already have the best, right? Beto did an amazing job with the repair in a timely manner and educated me on the problem along the way! I highly recommend this honest, professional and fairly priced company to anyone in need of AC or plumbing help!! Thanks, Rain or Shine! read more

I have used Rain or Shine for problems with my Father's Heat/Air Service in the past. I called from out of state and they immediately responded with excellent service there in Hemet! Consequently, when in need of replacing the total system I again called and got an immediate response. They came to the house to explain the total work and services entailed, while I was there visiting. I did my homework on expense and services of other Heat/Air Services and chose to set up a new system with Rain or Shine. I simply called and scheduled an appt for installation of a total service... No hassle...no funds up front... and when I returned to Hemet a 45 days later They Promptly came to Work on the installation and removal of the units. They made a couple adjustments/improvements to the unit...no extra charge... and completed the Job in 2-days as they had stated! It was a nasty So Cal week ...days...But they did not complain and were very Professional. I have purchased the continuing Service Contract to make sure my Father's home is well maintained by Reliable People! Thank You! I would recommend this Company and their Employees to any who are in need of these Services in the future. Dixie Packard read more

Since we moved to Hemet in July, we have had difficulties with our air conditioning system. The first contractor who looked at our system, which was the same one who installed the new system back in 2011, did not fix all that was wrong with our system. On his first visit, Brian from Rain or Shine, taking a look at what the first contractor had done in both 2011 and 2015 correctly diagnosed the reason why past fixes were not working - the coolant system had a leak under the house. It turned out in 2011, the new cooling coil and compressor were installed but the ancient piping in between was left in place. Even copper piping and tubing needs to be replaced after decades. The new system piping/tubing is in place, and nothing is underground, so we really do have a new HVAC system and it is working very well even on our hottest days thanks to Rain or Shine looking at every part of the system and not taking short cuts. read more

This morning when we got up we noticed the house was stifling, (temperature was already in the 100 mark at 9:00 am) after looking at several Yelp reviews I called Rain or Shine. They quickly fit us in and within 45 minutes a repairman was here! Brian came in with a smile, he was friendly and honest. As this was my first experience with air conditioner repair, and knowing that these repairs are costly my out of pocket work was $793.. Which included replacing the starter, an acid washing and replacement of the power box which was fried and he replaced our filter with a reusable one. They warranty their work for one year, which is also awesome. Brian was just the nicest person and easy to talk to. My husband was working and I was home with my four kids, never once did I feel swindled or pressured, everything was adequately explained and i felt very comfortable in his presence. Top notch service!!! read more

On a hot day in the middle of a California summer, I wake up to my AC blowing hot air. I live in a home with animals and a disabled woman so I was notably concerned. So I call these guys and I'm told I'll get a call back in a couple of minutes once the dispatcher gets my info. Sure enough, a couple of minutes later I get a call back and I'm told the technician will be here in about an hour. Just a little over an hour later, the guy shows up. He's super friendly and ready to get to work. It doesn't take him long to access the problem (broken fan motor). He comes inside (graciously ignoring my very messy home) and we discuss pricing. Honestly, with everything that was done, I feel I for a fair price. He got to would and just over another hour later- I could feel the relief of cool air in my house again Tl;dr: Took just over 2 hours same day. Good pricing. Friendly service. read more

If you want great service, rapid response and overall immediate results Rain or Shine lives up to it's name. After I notice the A/C was lightly blowing cool air after a big heat wave I looked for a Company who was readily available. Rain or Shine no matter the time and day will respond and not schedule you 5 days later like other repair companies I attempted to call. I got "Same Day Service". Carlos our technician was scheduled to arrive at 1200 and came 2 hours early (Great). In 5 minutes he identified that refrigerate was needed and made a recommendation for coil cleaning to improve performance. Reasonable prices for the work provided as I researched the average prices and the estimate they provided was spot on, I would use there service in the future. read more

We just moved into our home and we're faced with an ecobee thermostat for heating snd air conditioning. We aren't very technologically advanced and couldn't work the control on the ecobee so we called rain or shine heating and air conditioning and they responded that hour and sent out Carlos to remove the ecobee thermostat and install a standard thermostat. Carlos did a superb job of deworming and rewriting the replacement thermostat. Carlos also gave expert advice on the type of maintenance required to keep our system running efficiently. It is with the greatest confidence that we recommend rain or shine heating and air conditioning your home. James Sutton read more

My central air wasnt blowing cold so i was desperate with the temp being in the 90s so i got online hoping to find someone close to me after hours. Thank God for Rain or Shine! They answered the phone fast & were friendly & honest & got me a technician to come out after hours the same day. Im sooooo happy my home is cooled off thanks to you guys i will continue to use u guys for all my appliance needs & tell all my neighbors that u all are the best. Also my technician Brian Corona gets 10 stars he was awesome smart & fixed the problem fast!!! May God continue to bless you all thanks for everything you made my summer.... Sincerely Mr. Armstrong ") read more

Rain or Shine is amazing! We contacted them around 9:00 PM because our AC stopped working, and Carlos responded almost immediately. Within an hour, Beto was at our home diagnosing and fixing the issue. We had contacted several other companies that advertised 24-hour emergency service, but they were trying to schedule us for the following Tuesday. Rain or Shine truly delivered on their promise of emergency service. Carlos and Beto provided fast, professional, and outstanding customer service. We truly appreciate their quick response and highly recommend Rain or Shine to anyone in need of honest and reliable HVAC service. Thank you again! read more

This was the second time in 4 years that I gave Rain or Shine a call. The first time was to just service my heater/air conditioner. They did not try to up sell me. did the service fast and fair. This week my unit started making a strange noise. I gave them a call last Sunday OMG they answered. I told them what was going on and he sent Carlos out Monday morning. Carlos took a look, determined the motor and shaft were shot. Came back with the parts and wala I have heat. (and cool for summer) Carlos was neat,on time and very pleasant. It is such a pleasure to deal with a company like Rain or Shine. read more

My friend referred me to Rain or Shine after they had fixed her air conditioner last summer. She told me she had a great experience with them, very professional and honest company. So I gave them a call, the person who answered the phone was courteous and friendly and told me they could have someone out to my house within the hour! Steven arrived about 40 minutes later and began working on my ac, he presented my options and walked me through them. I didn't feel pressured into anything which was nice and professional! My ac is now working & my kids are happy. I definitely recommend this company(: read more

Today when I got home from running errands I noticed my AC condenser making the loudest noise and our air wasn't working. My neighbor happened to have Carlos from Rain or Shine fixing her AC unit across the street, and I asked if he would come look at ours. He was over within 15 minutes and figured out the issue within another 5. He quoted us a very fair price, didn't pressure us to do anything we didn't absolutely need to, and got our AC up and running within 30 minutes. He was super nice and respectful, not to mention very knowledgeable. I would recommend Carlos and Rain or Shine 100%! read more

My experience with Rain or Shine Heating, Plumbing & Air Conditioning this week was EXCELLENT on all levels. My entire A/C unit had gone out on the hottest day of the year thus far - 113 degrees outside and 94 degrees in my home! Carlos and Brian came, evaluated the situation, ordered a new unit and replaced it in a very short timeframe. I am very pleased with this company. These gentlemen are professional, courteous and extremely trustworthy. I will call them again when I have any of the problems that they specialize in and I highly recommend them. read more

My experience with Rain or Shine was beyond any expectation I had. My A/C had stopped working and they were able to setup a same-day appointment and arrived on time. Carlos was the tech and his customer service was exceptional. He was very friendly and thorough with explaining the problem and what work needed to be done. I appreciated his honesty and timeliness. Overall my experience was fantastic and I will be recommending Rain or Shine to anyone that needs work done for their air conditioning. read more

Carlos gets 10 STARS....he came to install my water heater and did nothing but impress me!! He was polite, respectful, knowledgeable and knew exactly what he was doing. He was thorough, was not in a rush and the finished project was amazing. He had to trim some venting material, redo the copper pipes and did it to precision. I'm calling Rain and Shine, specifically going to ask for Carlos when I get my AC tune-up. As a school principal, Carlos earned an A+ today...well done young man! TG read more

Quit looking and call these guys!!!!! I had the best experience first our a/c broke yesterday and it's been unbearable in this house.They were busy but made it out later that night!!!After an OK from the landlord they came back today and promised to have the work done by tomorrow,THEY FINISHED TODAY :) !!!!! We are so grateful I don't know how to put into words!!! Our family is again comfortable and we owe it all to you working in the heat.THANK YOU AGAIN FOR GOING ABOVE AND BEYOND!!! read more

Had another company come out and they said I needed 3 pounds of Freon for my a/c, at $160.00 Per Pound..$480.00 was crazy and I wanted to check around..call Rain or Shine and how lucky was I to get such a honest and prompt response. Beto came out in 1 hour, and after checking, he said no Freon was needed!! My motor, probably going out at some time, but I decided to wait it out. I will be using Rain or Shine when that happens, because they sure earned my trust. read more

I can't say enough good things about them. I've used them twice in the past week and they are knowledgable and work efficiently. After dealing with a nightmare with Best Buys washer and dryer installation, Rain or Shine came to the rescue. Carlos came out for a quote that was straight forward and solved all of my problems. If I ever have any issues they are now my go-to plumbing company. Give them a call, you won't regret it. Thanks, guys !! read more