While the staff is always nice and attentive, the store has really lost its charm. I've mostly stopped shopping here, but was in a hurry and dropped in for a few quick items. Brownies sounded great, picked up this box, got all the way home and saw it was past its "Best By"date. This happens at this store far more often than it should. This particular Raley's just got the last of my money. read more

Raley's - Another expired product from Raley's. Today is February 4, 2025. Do better Raley's! - Grocery Near Me - Jackson, California

I shop there a lot now because it's close and I need the convenience but was annoyed with them today for failing to put up their $5 Monday signs after putting much more than the usual number of sales on their message. I really like the staff so have learned over the years to cut this store a lot of slack. It's quite good most of the time. read more

Raley's.... I won't go anywhere else! No place is perfect, but the manager here is awesome, and the store is pleasant to shop in.

Love Raley's so happy they have one here. The deals are amazing the fresh veggies and fruits great. Nd once again those SOMETHING EXTRA DEALS ughhh love them. Go to them for my veggies, fruits and other items except meat get that from swingles. The people are nice and don't stare :)) which is a plus because everywhere else I get stared at idk why. I don't get followed here cause I'm a WOC or anything. Love this store and its employees read more

I am so frustrated with Raleys website. Its terrible! Most of the time it does not work for "Weekly Specials." I now shop at Save Mart or Safeway (don't like it) but at least I can plan my trip and know what the specials are that week. These two websites work just fine, all the time, so I know it's not me. I now have to travel a lot further for shopping at a store I don't like very much. Frustrating! Raley's needs to get the kinks out of their website. This store in Jackson has very good customer service, especially Eric and Tracy. It is however not very well stocked. Susan read more

I love shopping at Raley's in Jackson. The clerks are the best and Erick is so helpful and friendly. I love the rewords program, and have saved a lot of money. Ginger and David read more

This location has really declined, crappy service at bakery and deli, employees couldn't care less, outdated milk. Lots of new employees as good ones are leaving as they see the writing on the wall that this store will soon close. read more

Today I phoned in a pickup order for two different sandwiches. These sandwiches are usually made with rotisserie turkey, that's what has always been used each time I go in and order. Today I was in a hurry and decided to get them to go and just eat when I got home, 30 minutes away... I called and talked to someone who works there, probably new, but definitely didn't sound enthusiastic about taking an order... which is fine... he probably had a long day... no worries... but after I picked up my sandwiches... drove 30 minutes home and unwrapped my sandwich and saw that instead of rotisserie Turkey... it was the sliced/processed deli turkey. And both sandwiches were made with the same ingredients. Nevertheless, the sandwich was meh, I just wish it was made the way it was supposed to be. If I lived closer I probably would have brought it back. ¯\_(ツ)_/¯ read more

the coffee counter experience was bad. no chocolate to get a hot chocolate. no drink carrier to carry multiple coffee and teas. Plus, bill was rung up before input of phone number thus no frequent buyer credit. I would buy coffee, tea and other drinks elsewhere read more

Store groceries are alright but their pharmacy is the absolutely horrible. I had a problem a year ago and gave them another chance again and again. Now they lied to me. Yes, LIED. Went to get my new prescription and told me my doctor canceled it because my insurance didn't cover it. I no longer go there and YES my insurance covered it and my doctor DID NOT cancel it. read more

High priced produce has been consistently bad for months. Particularly apples and (see photo) these potatoes that I just got. Pharmacy has gone down hill in some regards, as has their fish department. The customer service has never been great, just so-so, a mixture of indifferent employees but it's always been countered by some very nice ones. I hope they can pick things up again. As crazy as this sounds, look to Savemart as how to stock produce and fish. They do have the best Kombucha. I'll continue to shop here for select items, but it's no longer my go-to. read more

Raley's - Potatoes - Grocery Near Me - Jackson, California

Love Raley's in Jackson for a variety of reasons. The store is always clean, and if I need help finding something or reaching something on a top shelf, there is always someone wanting to help. Also loved how when I had not been to the store for a couple of years, due to moving away, and we returned to the area, and I went to the store, a number of clerks who were so excited to see me and actually went out of their way, to say 'Hello Beth, so nice to see you'. Some people think Raley's is expensive but they are not if you follow their ads and sign up for their emails, which highlight weekly specials. read more

During the Covid-19 crisis, they say that they are taking care of customer safety, but unfortunately, they are not enforcing their employees to wear masks. I do not feel comfortable with these guys bagging my food. read more

Raley's - Grocery Near Me - Jackson, California

Vickie and Kelsie were so friendly and helpful. They kept friendly conversation and we're very genuine and polite. I had to come into the store to pick up several cans of formula. It seems like this store has become victim of theft and now have to keep the cans at the front of the store and a staff member retrieves it for you. read more

Raley's - Grocery Near Me - Jackson, California

Deli closes at 8. I got there at 7:40, which is late I understand but if you advertise that you can get something until 8, you should make sure that's possible. Needless to say, I do not recommend. read more

I just want to say Tracey is produce is one of my favorites! She is always happy to see us and chats with us about what's on sale and looking good. We love when she's working and always feel great after chatting with her! Also Nina and Elias up front, they are always so friendly and happy to see us. I always get help to my car with my toddler and it is super appreciated. We choose Raley's over all the other places to shop in Jackson because of the friendly and helpful people! read more

This is based solely on the sandwich counter. I came in at 1:00 pm Friday, Jan 28. The guy at the sandwich counter did not look at me, did not acknowledge me and seemed to be in a bad mood. I stood there a few minutes, 'cause I was hungry, but when he cleaned the knife he was using by wiping the blade on the counter, I left. He wiped mayonnaise of the blade into the counter and then used it to spread avocado. I usually eat lunch at Raley's as I travel all over for work. This was most negative experience I have ever had at a Raley's. read more

Thank you Raleys for saving us over the weekend. Came here to pick up camping food and hot wood. They had everything I was looking for including my favorite chips (Maui sweet onion) and Kings Hawaiian sweet bread hog dog buns.... which was nice to see. Also picked up organic brownies from the bakery section. Big parking lot. No problems. In and out. If you're ever passing through the town and looking for a grocery store stop here! Nice and clean... everything you need. read more

Raley's - Thank you Raleys for carrying my favorites chips. Party size too! - Grocery Near Me - Jackson, California

Definitely the nicest supermarket in Amador County and my go-to. Friendly and professional staff, very well organized, not super crowded, decent prices, good selection of food and wine, items are pretty easy to find, and produce section is nicely done. read more

Very clean & friendly store. Fair prices with very diverse & wide selection. Able to find long desired shopping list items not available at large grocery chain stores in Phoenix. Stocked up to take home! Thank you! read more

This is a very nice clean store with a really nice team of people. Deli is always great. Produce is outstanding, nice organic section and wine selection it's a little more pricey but definitely worth the visit. You will also be able to find specialty products you may not find at the other grocery stores. Pharmacy is great usually no wait or very short wait. Pharmacist is very knowledgeable and is always able to speak to you and answer your questions. Pharmacy staff is always kind and willing to help you read more

Pharmacy in particular has gone waaay downhill; old staff left (gotta be a story there), and new untrained staff aren't up to speed after months! Then there's the reshuffling of ingredients with little logic. Somehow the Old hometown feel is gone, and the overall managing isn't working. I now do anything to avoid, and there are many shoppers in there who can't find anything! And the corporate mentality of making customers go through whole store to get to basics is not disability friendly; in this community that's a huge disservice. read more

What a great grocery store! We are visiting from Monterey and just popped in for a donut and a coffee while we waited for our tire to be repaired at Jackson Tire. The cashier was a hoot!!! Super friendly and just added to the already great experience we have had in Jackson so far. Thanks for the yummy donuts, the super clean bathroom and the laughs. You're all doing a great job! read more

Love love love the Raley's store in Jackson. There is nothing I do not LOVE about the store. Had moved from Jackson in '07 and then started going back to the store in '12 and low and behold the clerks, checkers, deli, meat, produce folks ALL said 'Beth its so nice to see you, we have missed you'. After 5 years they still remembered me. The store is always so clean. ALL their electric carts for the disabled work. They carry every thing I need and for a better price than most stores in the area. They have a HUGE natural food section which such a great selection of food. And I can use my own clean cloth bags for bulk items like nuts, grains. They also carry organic milk in glass jugs, Starbucks VIA packs, Lunberg rices, and huge selection of fresh fruits and vegetables. Their deli is fantastic and they have good vegan and vegetarian choices, with a nice sit down to eat area. The have a nice floral section of both cut flowers as well as a nice variety of potted plants. And the folks at the pharmacy are very nice. Their baggers are clean and neat and very polite and helpful. Thank you Raley's for making such an effort to know your customers, rather than treat us like a number. read more

Stopped by today and was immediately put off. You'd think that if you have to charge $ .95 for a lemon it would not be rotting. Felt that bins could be cleaner also. The prices are definitely not why you come here but when I'm at Raley's I would expect a cleaner store, and produce which is not past it's use by date. Left and went to Cost-Less. read more

With everything thats going on right now and not being able to use our own bags I can't believe this large grocery chain is charging for bags! read more

Store is absolute garbage. Overpriced, they close the meat, Chinese food, etc to early. By the time a person is off work all the hot food opinions are closed. The pharmacy is down right dangerous. I was given another person prescription twice and no longer go there. They don't answer their phones and you prescriptions are never ready. read more

Really didn't like the fact that I was being followed around while some people down aisle were clearly stealing. Like seriously I had a long day at work and then that nonsense. To top it off when I needed assistance everyone disappeared all of a sudden....of course until I went to self check out . Small town with small minded people stuck in stupidity read more

Raley's has been my go-to store. Jackson Raley's has great staff who are polite and helpful. I have no complaints. They always have what I want, and nobody has ever been rude. Raley's will always be my store. read more

Very nice grocery store. I was here first time to get some fruits and fish during my travel. Prices are affordable and people are helpful. I would like to come here again. read more

Excellent clean store. I think that they have the best customer service out of all the grocery stores in Jackson. I prefer to shop here, they have really nice produce and meats. A big organic section too. read more

The staff is friendly and helpful and I wish them the best, but the place is really going down hill. I shop at all the stores in the local area and I've been doing some of my shopping there since they opened a number of years ago. But, I'm more and more disappointed with them. They used to have a small number of really good prepackaged deli items in their takeaway section. But a couple of months ago there was this explosion of items most of which I would never buy. I tried one of my favorites (Verdi Chicken Enchiladas) and I was disappointed with them. In the past they were nicely filled, but the last time they had about 1/2 the normal content. Earlier this evening I was in the store and a deli worker was standing there taking inventory and I told her I hated the new packaging because it hid the contents. I complained about the enchiladas and said that I really missed the Florentine Lasagna that they had this time last year. She said it had been discontinued and that the corporate management really didn't care what customers thought. She said they just did whatever they wanted to do without listening to employees or anyone else. I also needed to pick up some ham shanks and they didn't have any. In order to get the kind of things that ordinary people might want I need to go to SaveMart or Safeway. I guess that's the reason I only spend 10 cents of every food dollar at Raley's. I have nothing against the people who work in the store--they are very nice without exception. But, the corporate management sucks. read more

I have been here hundreds of times over the past 10 years or so. This store is always clean and the staff always are willing to help me find items when I am having a brain fart. Amazing deli and bakery items!! Awesome produce section which is always organized and they have the options you can't find at other store in town. read more

After a long day of work I stopped in to grab Chinese food and was shocked by how rude the management of this Raleys is. I stood in front of the food for 15 minutes while 3 managers talked with an employee behind the counter, completely ignoring the fact I was waiting to order and never said a word. After contemplating finding somewhere else to eat the hefty manager with a full beard and no beard net said we'll be right with you as they all walked into the back. I'm a typically patient person and this is the first place of business I've actually taken time of my day to review. It's no wonder Raleys is the armpit of Amador County grocery stores. read more

This is for the Asian take out in the "food court." We got the chicken chow mein, bbq pork fried rice, broccoli beef and pork pot stickers. Everything was surprisingly good except the pot stickers. When we got home and tried to eat them, they were so hard, they cracked at the edges, which became sharp little pieces. It actually hurt to eat them, so, we threw them away. We went there about 4pmish, so I don't know if it was close to the end of their day and they didn't want to throw them out. What bothers me is that the guy who picked them up and bagged them must have felt how hard and old they were. I'm glad I threw them away instead of serving them to the kids. read more

WAY too expensive! Safeway has the same union so I don't understand why things at Raley's seem to be priced around double.... I get a Raley's card for Thanksgiving and Christmas, I usually just buy Visa gift cards, and then go spend them where groceries are priced more realistic. read more

This is me and my husbands store! We go there for their organic selection which is the best in town. Friendly service. Rewards club is awesome. This place is are go to store selection. They also have great chinese food and their tri-tip sandwiches are really good in their deli! read more

This is my go-to store. They have lots of organic choices and unique products. Their avocados are usually well priced (one of my daily go-to foods). I often find better prices than Safeway on my normal purchases. Super fun and friendly staff :) read more

I think every business should send their employees to the Jackson Raleys for a day to observe what excellent customer service is. Employees always greet customers in a warm and friendly manner. I shop Raleys, even if I pay a bit more for some items, just because their customer service is the absolute best. Great produce, nice deli and good Peet's coffee! read more

My go-to supermarket. It is a little pricier than others in the area, but you get what you pay for. Their meats and veggies are a little fresher, their staff is a little nicer, and the place is clean and well kept. read more