Surprised to see that the aggregate Yelp score for this market is just 3 stars. This Raley's store is the closest to my house but I don't go often because I live 300 yards from a well managed Safeway and across the street from there is a brand new ginormous size Nugget market (which I call "The Vatican of groceries"). This Raley's is my 2nd stop when Safeway does not have a particular item I seek. Have successfully found a specific wine, tart cherry juice and other small items. The fresh produce section looks good. This store has never been crowded nor noisy during my visits. Shelves are well organized. Clean floors. Visually this Raley's is more pleasing than the Safeway. The aisles are less cluttered than Safeway. Better feng shui. I've tried several deli items here. The fried chicken is not as satisfyingly crunchy nor as greasy as the Safeway version. The fresh sushi here also does not comparatively ring my bell as loud. The employees are friendly and helpful. More so than the average Safeway employee. Prices are no different than Safeway. Which means the prices are lower than Whole Foods, Nugget and the somewhat dismal Amazon Fresh market over by the Roseville Costco. HHHhhhmmmmm... Maybe I should shop ay this Raley's more often. read more

Good by me. Bigger, cleaner than expected. Looking forward to being a frequent customer.

Arrogant staff. Very bad attitude. They treat customers like they were just a bother and annoyance.

Yesterday afternoon I was able to get a start on our 7 year old's Easter Basket, thanks to a very helpful female employee! She showed me the area where they had Easter items displayed, as well as the isle specifically dedicated to Easter! I purchased the Wicker Bonanza LD Easter Basket, Smart Sweets Limited Edition Berry Bunnies and Tropical Eggs, Jelly Belly Pastel Tiny Bean Machine and Galerie Edible Grass to add to her basket! I would HIGHLY recommend this location for holidays, grocery needs and excellent customer service! I'm definitely looking forward to returning to explore more, I love Raley's and they are always well-stocked! SYOY! :-) *Song Credit: Happy Kids by Amusicmedia Site: https://pixabay.com/music/-happy-kids-3536/ read more

Bryers just came out with a mango inc cream that is creamy, mango-ey and delicious. This is the first store I've seen it offered. Make sure you pre-clip your something extra coupons and other digital coupons. You won't get the deal unless you clip the coupons on line. They are great deals, but very frustrating as the app goes down a lot and I'm unable to clip the coupons. Knowing I could have gotten a better deal I spend less money as I won't buy those products I otherwise would have if I was able to clip the coupons. The birthday club is a great deal but really tricky. If your birthday is in March they will alert you of the deals on Feb 28 and you have till March 5 to redeem the offer. It's a very short period of time and you have to clip the coupons to get the deal. Last year I tried to get the specials, but I couldn't find the place to clip the coupons so I missed out on the deal. read more

Very disappointed with Raley's. I've noticed a lot of expired items in the dairy section, and this is not the first time. It happens often enough that it's concerning. Expired dairy products are a serious issue, and better quality control is clearly needed. read more

We usually shop at RaleysOne on Blue Oaks in Roseville, Ca. even though it isn't close to our house. I can't say enough about the amazing staff at RaleysOne (222). My husband is disabled and Caroline and her staff go out of their way to help us. A few weeks ago, my husband wasn't feeling well and I ordered an an online pickup from Raleys on Woodcreek Oaks Blvd. I had ordered 2 containers of Nob Hill Baked Potato soup and when I went to heat it up the following day, the use by date was 10 days prior. I called the store and management was wonderful. Refunded my purchase and offered to deliver fresh soup. Again, this past week, my husband was doing poorly so I put in an online pick up at Raley's Woodcreek. Once I realized, I put in the wrong pick up date, I cancelled the order and redid it with the correct date. I received an email from Raley's stating my order, for the 16th, was cancelled. On the 15th, the correct day, I received a message that my order was ready for pickup. I messaged back that I was on my way and messaged again when I arrived at the store. After waiting almost 20 minutes, I went in the store to see where my order was. Sonia, the lead, was surprised that it hadn't been brought out to me. She wasn't able to find the person that picked my order and brought it out herself. So, all was well until the next day. I received a phone call from the person that was picking orders. She said she had my order and it was the same as the order I picked up the previous day. I told her I had cancelled the order and received an email from Raleys acknowledging the cancellation, She told me, in a condescending way, that she didn't have time to read emails and in the future, I needed to call to cancel an order. She was rude. I said "I don't like the way you are speaking to me" and hung up. That is the last time we will be visiting the Raleys on Woodcreek. I will drive a longer distance to RaleysOne where customers are appreciated and treated with kindness. read more

This used to be my 100% go to store. Within the past year whenever I come here shopping between 2:30-3:30 pm the lines for checkout are so long. They have 2 lanes open and i am the 6 person in my line with two others behind me. read more

Raley's - Grocery Near Me - Roseville, California

Never stepping foot in here again. Dropped by after a game for a family treat and hit the bakery. Waited a bit, no one helped. Asked the girl at the deli and she said the lady working was on break and would be back in 10 minutes. I asked if anyone else could help, all I wanted was a cake in the case.... She attempted then admitted she knew nothing about the bakery. Unacceptable. I expect that service from WinCo but not raleys. Cross train your employees .... Just be better all around. Left empty handed and went to Safeway read more

So I only come here to buy flowers for special events and I must say! The staff here are super friendly and accommodating! I recently purchased a Mother's Day bouquet and a few of the flowers were dying. They happily swapped them out for me!! (With zero annoyance). Wow right lol I am always hesitant to even ask because I refuse to be THAT type of customer but I wanted my moms bouquet to be beautiful!! This raleys is my go to spot for flowers read more

Raley's - $50 bouquet and the florists here always provide great customer service!!! - Grocery Near Me - Roseville, California

What an awful store. I hate raleys, moved away from one only to have me new closest store be...raleys. Customer service is trash. No one wants to help you and they move at the speed of a sloth. They don't listen to you because they're too busy flirting with each other. The produce remains awful but priced higher than Whole Foods and non organic. Good luck getting out of the checkout line any faster than 15 minutes even if there's only two people ahead of you. I actively plan my shopping trips so I can avoid coming to this store and really all raleys. The one pro? Can come here to pick up last minute burrata for $10 a ball. Pro tip it's $4 at Trader Joe's. Where they listen to you and try to help you and you get out of a checkout line within 5 minutes. read more

Your basic Raleys. Nothing too amazing or terrible about it. It can get very busy at weird times. I got some produce that went pretty fast. Aka didn't age well. Appreciated the vegan items. read more

This is a review of the E-Cart service. I do like this Raley's anyway as it's right near my place of residence, but that's beside the point. Had a bit of a mix up (through no fault of Raley's) and some $ confusion with the E-Cart order I placed on 5/13/24 and Abby was beyond helpful and I felt went the extra mile to make sure all was corrected and properly transacted. Very grateful for the groovy service and the kindness with which I was treated. I usually go here for groceries, as stated, and will continue to! Many many thanks to Abby! Highly recommend. read more

Amazing bakery staff, very friendly atmosphere! I was looking for a cake slice for my girlfriends birthday, I didn't want to buy a whole cake since it was just for us two, but the cake I was interested in did not have any slices only whole. When I found out, without asking, the wonderful lady behind the counter went back and had a whole new fresh slice for me from a whole new separate cake of the same variety. I was so grateful I was not expecting her to do that and it was really nice not having to choose a back up or go with a second choice. Actually incredible customer service! read more

Raley's - chocolate truffle cake slice - Grocery Near Me - Roseville, California

I believe this is the closest supermarket to my house, and it is just around the corner of the dog park I usually go, so it is convenient for me, if I am just looking for a few items. Despite the exterior look and the name, the inside is bright, organized and newly renovated. The regular price is about the same as safeway but the sales price is not that attractive (tho you don't need a membership card like Safeway for the sale price). Fresh produce section was kinda spotty. I think I might go here if I forgot to buy something or in need of something right away, but it won't be my regular stop. read more

Bakery review: they always come through with the best goodies. We've Ordered umpteen cakes from here and the last one did not disappoint. I had my own rice paper personal photo . Asked if they could add this photo to a cake and decorate. Yay! They were super accommodating and did a perfect yummy job! read more

Raley's - Great job decorating - Grocery Near Me - Roseville, California

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I'm new to the area and tried out several grocery stores before finding this Raley's near me. I really like it! It can get a little busy, but the store is clean and organized well. They have really good sales that the other stores around don't seem to have. The staff is super friendly and always willing to help if I need to find something. Lots of parking, too! Definitely my go-to store. read more

Raley's customer service is dead! We've always considered Raley's to have great customer service until we attempted to make a return of a compromised product last week and were told they would not return clearance merchandise. The mayonnaise we purchased was still in date but had no safety seal and the product lid was not tight. The mayo was a darker color on top so we scraped it off a half inch but it had a funny smell and we didn't want to take the risk with a product that should be refrigerated after opening. We really didn't think that returning a $1.99 item would be a big deal but they refused to refund our money. When we emailed corporate customer service we received no response. I guess Raley's would rather lose a customer than to refund $2. We understand that clearance items may not be returnable (although there's no signage regarding this) but this item was clearly comprised. I hope no one else purchased this and got sick. The store on Woodcreek Oaks Blvd. in Roseville could care less about selling compromised food. Buyer beware! Follow-up: Talked to corporate today and they took care of it. Most importantly, they will talk to the store manager and make sure it is handled differently next time. read more

Why is it so hard for the employees to be friendly? I'm tired of being ignored when I'm paying hundreds of dollars for groceries at this store. I've seen the employees joking and visiting with other employees but then turn completely cold when helping me. Recently I had to return ice cream that was ruined by previous melting and the employee didn't have any kind of apology or sorry for the inconvenience, just cold stone silence. I guess I will be driving the extra mile or so to Safeway. It's too bad because I've been a loyal Raleys customer for over thirty years. read more

I wanted to start off by saying I've been a customer for Raleys for so long and I have never meet anyone ruder the Christy the "store team leader" I was waiting so long in the bakery counter while she was standing and chit chatting with an employee that works there, I was completely ignored and felt unwanted she then gave me nasty look when I asked for help I asked one of the employees for the manager and they pointed at her and said that's our top person, I will never be shopping at this store again due to lack of professionalism of there store team lead, RALEYS please do better the other location "Douglas" is doing fantastic job! read more

I will never get produce here, again. I just flushed my money down the toilet by purchasing peaches. The peaches are so bad I will have to throw them out. Hard as a rock. I have also purchased blueberries and blackberries here that get moldy within a day or two. What a waste of my money! I am going back to Nuggett. I know I will always get great produce there. read more

We've lived in this area for over three years now and every time we come here we regret it. The longest lines of any grocery store in a 5 mile radius. Not because they're understaffed, but because they're so inefficient at clearing the lines. I wasted more hours standing in line there than I'd like to admit. Do yourself a favor and go to the Bel Air down the street off of foothills or the Safeway further down Woodcreek! read more

Okay.....we've gone to this Raley's three times in the past week for briquets. We went on Saturday late afternoon and they had none. (Let me mention to you that they only have one side of their entry doors unlocked and at this only entry there is no one wiping down carts!! They have placed wipes at each side of the entry that have been empty each of the three times that we have gone and a little wash station for your hands!!! I want to know that my cart has been sanitized BEFORE I touch it!!) The young man that was at the end of the charcoal aisle was stocking juices and said they were expecting a shipment during the night and would have it restocked by tomorrow. So on Sunday, my husband went yet again and none. We decided to order these online from somewhere else so that we knew we'd have them in time for the fourth of July weekend. I had a nail appt next door today and decided to go check to see if they had any mesquite briquets in and they had only three bags of regular charcoal and that's it!! So aside from not having the product in stock at all as stated by their employees, they are not practicing safe protocols for their customers!! I think it's best to drive the extra two miles and go to Safeway!!!! read more

Very poor service at the deli area (not enough help), hard to find anyone in the butcher area & in the produce area to answer questions & locate items. When you do find someone to help you they are not very friendly. I have spoken to the store manager about these issues & he says it is corporate either cutting back staff's hours or not hiring enough help. With the recent stabbing & a fire set in the store along with three other groceries that have either opened or about to open, I suggested he speak to corporate. read more

Wide variety of food options. Clean and very friendly service. Breads and pies deliciously baked.

There is an employee here named "Shelly" and she is a great employee. She usually works at the self checkout area and helps me when I have issues with the checkout process. Yay, Shelly. read more

Disappointed. Today at around 4:30pm, I went to the deli section and there was 2 people working (1 woman, 1 man). I typically order a sandwich from the guy with absolutely NO problems at all and an actually fully satisfied customer. Although, today I decided to get a meal advertised on the glass as (1 entree, 2 sides) $8 and thought that it was a better deal. The lady behind the counter proceeded to ask me for my choices, in which I proceeded to look at all of the labels on each item. I politely asked for a prosciutto-filled chicken as my entree and she cut it in 1/2... if she had communicated with me I'd only be getting 1/2 of what was advertised, I would've chosen a different entree. There were so many pieces stacked on each other I didn't know they had to portion it out. I brushed it aside and moved onto my side and asked for the kale salad, which she placed on my plate. For the 2nd entree, I asked for the baked potato... she then asked the male co-worker "do we cut that in half too" and appeared that she didn't know what she was doing. After his response, she told me that it would count as two entrees when I already had the kale salad on my plate! The sad thing is if she knew the portions already she would have done it and not warned me... it makes me wished I had gone to another supermarket, restaurant, or even a different Raley's for better service. I'm typically a laid back customer, although either the customer service (emphasizing the lack of communication) or proper advertising was not present at this time. Just gave me the plate and didn't even say where to locate the utensils or give me one. She then helped my dad who had ordered the breasts and thighs deal, but she said there were no breasts left she could give him 1 drumstick or thigh instead. He told her that if he was paying the same price it'd only be fair to give 2 drumsticks instead because the breasts are bigger and the lady behind him in line agreed with him as well. I'd give 1 star due to the disappointment in customer service and communication, although another star goes out to having safe security monitoring, never being disappointed by the guy at the deli, and the nice customer service of the lady at the self-checkout. I'll definitely come here again, but not order from the lady. read more

Raley's - False advertisement or stinginess? - Grocery Near Me - Roseville, California

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Have had countless issues with this store. Some include: expired food dates, always out of the items i want, and never having any hand baskets available (I have to walk to the cash registers and grab one myself.) Yesterday I tried to buy some juice from the produce section and there were several that expired 13 days ago. I brought them up front and told someone about it and they said that they would talk to produce about it. I then came into the store to pick up a couple of things for dinner and decided to check if they got new juices in. The same ones were on the shelf and nobody fixed this issue. I then had to speak to another manager about it and they said nobody told anyone about the issue. The store manager and assistant store managers were also not in today. This has happened before with other perishables in the store, but this is ridiculous...No wonder why they always have new employees. read more

This store is a reputation killer for the business. It is old, outdated, out of stock on most products and full of unhelpful employees. I went to the bakery counter got help with finding cake for a birthday party and the three of them looked at me and continued with what they were doing. No acknowledgement of any kind. Not even a hello, we will be right with you. I had to ask them if anyone could help me after a minute of being blatantly ignored. This store is not busy so the fact they are ignoring customers who are willing to pay is beyond me. Then go to the express checkout and the checker didn't say one word to me except "need a bag?" After she scanned my items. I would rather go to Walmart and that's saying something. Good luck read more

This Raley's location has quickly because my "go to" grocery store because of its convenience and great selection. I will definitely keep coming back. The parking lot is a good size but typically pretty crowded. I can always find a spot, but it's usually about halfway down the lot. I could use the exercise, so I don't mind the walk. This store has a great Produce Department. They have super fresh fruits and veggies and I have been able to find some of my favorites here. I found some really delicious Nectaries here a few weeks ago as well as some Cotton Candy Grapes which were surprisingly really good. My favorite section of the store is their Natural/Organic section located by the Pharmacy. They have an expanded selection of all the natural and organic foods at reasonable prices. Their selection of Kettle Chips is only rivaled by Whole Foods. Did I mention that one time I came here they were having a Clearance Sale Blowout in the back corner of the store and I got a TON of soaps, lotions, pasta sauces, plastic utensils, shampoo, spices, etc. for $1.00-$1.50?! I was in heaven. They also carry a lot of my favorite foods here. Hatch Enchilada Sauce. Blueberry Ghirardelli Squares. Gold Peak Peach Green Tea. Peanut Butter Chocolate Haagen Dazs. I could go on and on. read more

Raley's - They've been out of my favorite Enchilada Sauce for weeks! Have Mild, need Medium. - Grocery Near Me - Roseville, California

Experienced a horrible customer service at the bakery yesterday! "Gracie" was extremely rude and was clearly racist towards my friend and I. There was no excuse for her unacceptable behavior towards us. Very disappointing coming from a Raley's staff. read more

Came in to complete some quick guy shopping before work and after dropping the kids off at school. All the registers were closed minus the self check out. I'm a guy, I got many things, I'm in a hurry... THANKS TO SHELLY(!!!) for seeing my frustrations and changing a reluctant and disappointing situation into a positive and efficient one. Every time my cart is full and only self checkout is open, I quote Patton Oswalt's "Grocery Store Robots". Take a listen if you don't know it. Thanks again, Shelly‼ read more

I like this store a lot. It might not be the cheapest option around but it is the closest and I have received great service from all departments and the manager here. Buy 6 wines and get 10% off - such a deal!! My grandson loves that they have shopping carts with cars attached to the front - The store is always clean and bright and enough staff at check-out so you don't have to wait too long. They also have the self-checkout as long as you don't have any alcohol. read more

Raley's - Everything but what I want - Grocery Near Me - Roseville, California

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I haven't been in this store for a long time because of several negative interactions but I needed ice and the self checkout was very busy with people checking out 50 items - very slowly- ugh. My hands were freezing and the nice lady monitoring offered to check me out. That's customer service- - so appreciated. I will be back. read more

Hey guys, check out this not so beautiful cake. So I purchased a Meyer lemon berry bliss cake for my ddaughter on 1/16/2020, and the presentation was horrendous! I was given a small discount considering it was terribly presented, frosting dripping off, smashed berries. I requested to have frosting added to the broken areas but was simply denied due to the cake decorator leaving hours earlier. I didn't have an option because a majority of the cakes are in a similar fashion. So I bit the bullet as this was exactly what she wanted, but we got more than we bargained for. The top berry had been touching the glass in the display, which left many mIcroorganisms on it, before I could take the strawberry off the cake my daughter had devoured it, leaving her with food poisoning on her 11th birthday, 1/17/2020. As though this wasn't bad enough, the berries within the cake were on the older side, slightly rancid, I'm not aure how long this cake had been in the display. I'm devastated, it was inedible, I knew it was a bad decision to purchase this cake with the knowledge of refrosting it but I had no idea the stomach problems that would come with it. I sent a message to corporate, I had no other option. I'm truly disappointed & I leave my suggestion to not purchase cakes from this location. I will never purchase a cake here again.. read more

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Love this Raleys but have two complaints/ suggestions. #1 soda is ridiculously overpriced. Look at Walmart's prices. Would love to be able to buy on my way home. #2 the m&m cookies in the bakery are fantastic but I don't buy them anymore because you guys changed it to half the cookies for the same price. Rip off. I was disappointed when this happened. Please change it back. Also make whole containers of just m&m so we don't fight over those ones. read more

Deliveries are always short items, every time, no changes, no effort to resolve or keep it from happening again.

Jewish people celebrating Passover 2020 The female night manager, not only didn't know what Passover was (excusable for hardworking people but uneducated apparently) not only insisted there was no Passover food, but that Raleys at Woodacre has never had food for Passover and was very very rude about it. This is a plain lie - Raleys always has food for all the Jewish holidays. She is what we say in Yiddish, a shanda. Fortunately while there, I called Raleys in Loomis , spoke to a staff person, Ky, who went to look for what I wanted and indeed told me the Passover table was around aisle 7/8, so I got in my car and drive there to spend my $100. Thank you checkers at Loomis, and no thank you nasty night manager (9:00 ish pm) Look up Passover and explain it to your very nice night crew who were kind and decent, but none of them had ever heard of Passover. What a country, read more

Always a good experience shopping at this store. Always clean and pandemic friendly and security guard was helpful.

okay, so this just happened @ Raley's Woodcreek. I was waiting @ customer service for a long time (no bell to ring) to cash-out my scratch off ticket. I just stood there and stood there and was ignored. finally a young lady approached me and asked if i needed help. i told her why i was there and she directed me to the appropriate place, cashier that monitors self check-out. i walked over to the clerk and told her what i needed and she said "just a moment let me finish cleaning this self check out". sure, no problem. But after she was done with that she proceeded to start another task without letting me know that there would be another delay. no acknowledgement to the customer, nothing. just let me stood there like an idiot. so i left. this was 10/18/23 at approx. 12 noon. what is wrong with customer service today. i worked in customer service for 40+ years and would never treat a customer like this. it may not seem like much but it was quite a bit of wasted time on my part from the time i stood at the customer service desk to when i left i felt totally ignored. read more