The seafood lead Erick is so helpful and friendly! He always helps me and even gives recommendations on what type of meat to get for certain foods that I'm making. read more

Unique, high-quality products at Ralphs--favorites are the Marvel Legends Oreos and On the Border jalapeño ranch dip paired with Luke's organic ancient multigrain & seed chips--a perfect match! Great variety of choices. At night, Sony was friendly and provided fast, efficient service, including a double bag for my cold drinks per my request. Clean, quiet, and safe environment. Thank you. God bless. read more

See all

I must say that this is one of the better Ralphs stores that we have visited, large, clean, plenty of choice and helpful staff. When we are at our daughters home in the valley this is our supermarket of choice. read more

Ralphs - Grocery Near Me - Canoga Park, California

See all

I have to say that this location has the most open display and larger isles. I appreciate the cashiers being so fast and kind, always making conversation. I like this locations produce and variety of options. This is also the only Ralphs nearby that has the best deli options in my opinion read more

Ralphs - Watermelon - Grocery Near Me - Canoga Park, California

I GO HERE ALL THE TIME!!!! Peak store. They have so much food there. The donuts are peak. The service is peak. The workers are sooooo nice. I didn't know where the Mac and cheese was and I asked the workers and they showed me where it was. The vibe is it. Perfect. read more

I'm not sure if they saw my review, but since then, so far when I've been in the store the personal care items have been accessible. It is still kind of an annoying setup to have to pay for toothpaste separately from everything else (and honestly I preferred to buy sanitary items from self checkout or a female cashier, and it's always a young man at this station so that's not possible), but I'm sure the employees don't like it any more than the customers do. It would be great if there could be some other option besides locking everything up. The local Smart N Final has personal care items behind glass and you have to press a button and wait for someone to hand it to you, so I guess having to walk into a cage and pay right there is better than that. The people at the pharmacy are very nice and accommodating. I really appreciate them. I haven't had any issues with the employees; in fact, most of them are very friendly. I'm not sure what some of the other reviews are on about. I maintain that everyone working here is friendly and it is a good store overall. Sometimes the produce is rotten and kind of yucky and sometimes there are items on the shelves past their "sell by" date, so just be sure to inspect everything. Sometimes I get rotten produce when I do pickup orders (especially disgusting bursting avocados), but it's easy to get a refund online. Thank you for unlocking the personal care items cage. read more

Employee named patty wouldn't do store credit or exchange without receipt saying "it's a brand new store policy " Went to a different Ralph's and they took care of the situation and said we have no such policy you can always return items without receipt for store credit or exchange. I called this store to speak to the manager and it took 16 minutes for someone to pick up the phone . Manager tells me she made up what she said read more

Most dirtiest filthiest store I ever seen in my life. The floors was covered in black and I told the guy hey your floors are disgusting and he told me the manager with a cry face saying why don't you mop it such rude disgusting people. Do not go here we have to sanitize our groceries and throw away our shoes how dirty it is. read more

I have time to spare before my shifts start at 7pm, so I stopped by. It was kind of busy. I went straight to the dairy department to pick up creamer. They were on sale. Cool. I looked around before going to the register and I find the store to be clean, fully stocked, organized and no clutter. Self check out was closed - probably they do that at night. But there were plenty of registers open. I was helped in no time. There is a Red Box outside on the left entrance. Plenty of parking. read more

See all

WORSE DELIS CUSTOMER SERVICE BY PASCUAL! The ATTITUDE and service by this man is beyond rude and explainable! If you hate your job quit! Don't take out your attitude in the customer and I have asked Other friends and family and they all have experienced the horrible attitude! I will it be shopping at this Ralph's again! Been going to this store since before it was Ralph's and it was Hughes market. read more

Jacob helped me with my pick up order today and he was seriously so amazing! He was very sweet, cooperative and helpful! I had a speedy and quick pick up and didn't wait more than 2 minutes for the order to be put in my trunk! Jacob is one of the coolest members and has the best customer service. Would give 10 stars if I could! read more

I've always had a great experience coming here. There's always been good customer service, cashiers always very helpful. It's a clean store and they have good deals. I don't usually have an issue with the food. I come here all the time read more

They have the freshest selections of vegetables and fruits. Pricier than the other grocery stores but the quality is what you pay for here. Their deli section is also good. Meat section very clean and well packaged. Service is quick and fast or you can also do self checkouts read more

Watch the checkers carefully! They will rip you off! See my previous post about how they tried to overcharge me. Well, I stopped by tonight needing a few things. I really don't go often; my wife does all the family shopping. And it's just a block from my home. So this time I had three 1-gallon bottles of water on the belt. The checker picked up one and scanned it twice. Then the next one and scanned it once. I figured he'd just move the third over, but he scanned that twice! Then he looks at me and says, "That'll be $13.67" or whatever the total was with the few other items I had. I looked at the screen in disbelief, showing five lines for the water, and said, "Did you just scan five waters?" The checker didn't say a word. He just turned around and removed the extra two. What does that mean to you? He does it routinely! He figured since each item was only $1.67, I wouldn't notice the total is too high as I might if, say, he double charged me for a $40 bottle of whisky. Anyway, I type this with no fear of any claim Ralphs might have for defamation, or the checker, whose name is James, because this is exactly what happened and they for sure have it on video. Thieves! Scoundrels! Rascals! read more

I got 2 pounds of ground beef and cottage cheese . The cashier Aaron scan it and put it off to the bagging area I paid for it and I had a bag of myself and I told him thank you you're so kind cause I know I'm holding up the line. I have so much groceries. Told him I would leave him a good review and he told me thank you lol I told him he's a piece of shit and it was so difficult to do your fucking job. I don't get people these days. I don't get it please God help me. I don't have patience for stupid cause I believe it stupid is what stupid does. read more

I'm a Ralph lady! I moved to canoga park from Montebello on September 1st. I visited on the weekly the Monterey park and Downey Ralph's. My review below PLEASE drive the extra mile and visit the Ralph's on Victory Blvd . Two visits I have made to that specific Ralph's in 2 months. 1st visit- didn't feel like a Ralph's , something about it I didn't like. The vibe was off. 2nd visit - I purchased shrimp bc I didn't want to drive all the way to victory since I had my 2 kids plus my 2 nephews and that same night when I was about to start dinner, BAM! The shrimp was so bad! It was rotten, spoiled. I took a close look at it and it had this white stuff. It wasn't even on sale. I paid regular price $8.99 a pound. called the store, took it back and got my refund. Never never never never returning again, I rather starve myself. No stars! - stars if anything. read more

This is the most sketchy grocery store I've ever been to.. there has just random homeless people in the aisles and it is just dirty as all hell... sucks that there is nothing closer, but it's worth driving even 10 minutes further away then coming here. .. it is bad... read more

I love this store! It's very convenient and has lots of brands even vegan choices. The store is always clean and the staff is friendly. read more

Ralph's is a great place to shop. Always stocked up with fresh, veggies, fruits, bakery products, general merchandise, frozen food, diary products, drinks, flower shop. Staff is always friendly & willing to help. Prices are reasonable. Parking lot is huge and easily available. read more

The night manager Max is the biggest p.o.s I've ever encountered at a grocery store in my life. My girlfriend and I were shopping just before closing and he took it upon himself to get on the intercom and start singing inappropriate songs about shoplifting and accusing my girlfriend and I every time we come in for shoplifting when in reality we're paying customers and just because we come in late and not many people in the store to hear and see his horrible behavior he thinks he can treat us however and get away with it .. he then went as far as taking our bikes which were parked in the store and did something with them to this day we still don't know what happened to them and now every time we go in he harasses and antagonizes me and just to keep the peace I keep quiet but I'm very close to taking this to corporate or filing a law suit for stolen property against ralphs market. I've yet to decide my plan on action, but on that note the store is always fully stocked and always has all of our favorite foods and other essentials, while also being very cleanly and organized. Also, the rest on the employees are great especially Gil the other manager. On numerous occasions I find him being our Savior whether it's helping us out with digital coupons because we forgot our phone or extending the sale because we were a couple minutes late. He is the epitime of what a neighborhood market needs! He's a kind, patient, decent man with a heart of gold and understands that life happens sometimes and everyone deserves the same helping hand when in a time of need. Not to be treated like your scum of the earth how Max does read more

DO NOT SHOP AT RALPHS!!! THEY CHARGE YOU TWICE, HOLD YOUR MONEY FOR DAYS & DO NOTHING FOR YOUR INCONVENIENCE!!!! I placed a pick up order for the first time and they charged me twice!!! I tried calling for them to fix it, after about 45 minute wait, I was told it was a mistake made on Kroger's end and that they would fix it BUT my funds will be released after 3-5 BUSINESS DAYS!!! I called again the next day because my funds were still not available, asked if they offered anything for their customers that have to go through this unpleasant experience. They did not, so I had to ask for credit to buy food in the meantime, all they offered was $5! Save your money and shop at a different market!!! read more

Ralphs - Ralph's/Kroger made mistake & caused 2 pending charges on my bank account!!! 3-5 business day wait! - Grocery Near Me - Canoga Park, California

Here's the meat I got... the one hidden under the label. Cut like a wedge and not a steak. Smells bad. On the "sell by" date, no less. Thrown out, but much preferred to throwing up! Shmucks... This isn't the first disappointment I've had at this Ralph's. Floral manager is a real piece of work. At least the answer their phone politely... read more

Ralphs - Bad meat... cut wrong and smells bad. - Grocery Near Me - Canoga Park, California

DON'T SHOP AT THE CANOGA PARK RALPHS on Sherman Way - Take your business elsewhere. The employees are combative and rude - no one cares to help, specially the two guy managers. In the past 8 months I almost got into a fight with both managers for no reason simply by asking questions. I don't blame the idiots who work there, I blame the "Owners and Human Resources" of hiring these people, What did you see in them? I'm only a mile away from the store and it's convenient for me to shop at the Canoga Park Ralphs, but now I have to drive 8 miles and go to the Chatswoth Ralphs, who knows if they are any better. read more

Keep discontinuing my diabetic food and pharmacy is rude. Good only for quick pick up

Everyone is always nice and there is good service. Everything is fresh from veggies, to meat. They are always fast with scanning your items.

No problem with $0.50 for cash withdrawal for the store at 20060 Ventura Blvd, Winnetca, CA in Taft Plaza. However, the receipt said I was charged the $0.50 and when they handed me my cash they gave me $39.50. Isn't that the weirdest?The Ralphs closest to my home doesn't take the $0.50 from the cash I request. When I add the numbers up the store took the $0.50 noted a $40.00 withdraw and then they only tendered $39.50, So I was charged twice. When I addressed the cashier and told them I took another $60 out at another Ralphs the same day and it didn't give me $59.50. She gave me the your crazy look and tried to tell me thats my bank charge. Really, thats the best bank charge I get for a withdrawal from Green Dot. i went to the manager already, then to the website to register complaint but having trouble with the Alt ID number so it would not submit it. So here I am. Imaging how many customers don't notice or even care of the extra charge. Normally I wouldn't go this route but due to the heavy call volume the won't take my calls at the store, at the corporate customer service number, and or the trouble I'm having with the website filing the Alt ID number. read more

Ralphs - Note Debit Charge and Cashback. This one 14049 Ventura - Grocery Near Me - Canoga Park, California

See all

Ordered a party tray of sandwiches for a beach birthday party for 9:30 pick-up. We talked to the manager on the phone and put the order in with her, said it would be ready at 9:30am. We came to the deli and the worker said he didn't have any orders put in. We told him our name and the manager's name with whom we spoke. Still, "Yeah, she didn't tell us." He just kinda shrugged his shoulders. We're like, "Well... can you please make it then?" We got out of there at 10:20. 30 minutes late to our own party. What sucks is that we were going to go to Cavaretti's to begin with but they didn't open until 10a so we figured Ralph's would have to do. But as expected, they screwed it up. Things happen, I guess, but then, how are they accountable? Money off? Apologies? Nothing. read more

Service Deli is horrible. I waited and then asked for sliced turkey and the told me to get it myself

I like Ralph's I usally only go for the sale stuff. Which is the beer and soda, lol. The lines are just always so so long. And I can't do self checkout because you can't do alcohol there. read more

After searching online for pre-made holiday meals for my family's Christmas dinner, we settled on a prime rib dinner bundle and additional sides from Ralph's at 22333 Sherman Way, Canoga Park, CA 91303 that we ordered online for pick up date December 23, 2021. Pre-made dinner was our best option as my wife have just given birth to our second child and have been having some post-partum complications preventing her and I from cooking. When my parents came to the store for pick up, no one knew about our order. The deli even mentioned that they do not make pre-made meals. We had the email receipt as proof but no one was able to help. They told my mother to come back the next day to talk to the manager. We ended up calling the store and Chris, (the manager?), eventually got back to us. He stated that he found our order but that they do not fulfill that order at their Ralph's. He stated that they had called us twice a couple days ago; however, we do not have any missed calls from a local number nor do I have a message. He offered us an alternative of fresh prim rib but we declined as I am not able to cook from scratch due to my wife's condition. Considering the reputation of Ralph's, this mix up is very surprising. As many customers order online, do better so as to have your online ordering system match the offerings of your local chain. This experience has been very stressful for us. We have had to to scramble to get together some kind Christmas dinner. This experience has left a bad impression on me and I am considering taking my business elsewhere. read more

This is the closest Ralphs to my house, so I go here. This is despite the parking lot being a carnival of drug users and grifters. I know the manager can't do anything about this due to slotting and being part of Kroger but the displays are awful. It is very difficult to navigate the aisles because there are so many things on display. The variety of merchandise is not great, because it's a smaller store. I have to speed through produce so I'm not triggered by my idiot neighbors putting bananas in bags--and putting bags of bags into bags. Just a tip: maybe don't use 1,000 plastic bags in addition to your lack of reusable bags for your groceries? My reasoning for finally speaking out against this location is how awful the deli is. I get that the staff hate their lives. But the few times I've asked to have sliced cheese, I have gotten the worst treatment. Today I asked for cheese. The first person walked away. The second person asked me several questions and then said they can't offer that specific type (Gruyere, on the menu) for some reason that did not make sense to me. I would go to the nice Ralphs on Ventura, but since it's under construction and kind of a nightmare to get through Topanga, I'm forced to deal with the bad Ralphs and its nonsense. PS. Bring your own bags! Bring your own mesh bags for produce! Don't put bananas in plastic even if you are extremely horny for petroleum based products that are going to outlive you by 10,000 years. read more

First time here today around 2:30 pm. I came for some luvsum dog food and a few other items. First this is a very small store. They didn't have not one bag of my brand of dog food which is strange. Can't imagine they sold it all out. Went into the 15 items or less line, and some damn lady had about 30 items and held up the line of a bunch of us waiting. The cashier was the bagger and the cashier. She replied she can't police how many items someone has. The store looked pretty decent and clean. They have all the sales prices but not as much selection as the Encino location. Don't think I'd return to this location unless I was desperate. read more

I love my Ralph's. The crew is terrific. Mostly well stocked, and now seeming to keep a reg cashier open, in early, mornings. I would think would keep their merchandise, better monitored, than self-check. read more

Excellent & Exceptional Customer Service!!!! Love the infectious positive attitude. I shop here very frequently & recommend. read more

Ralphs - Candy - Grocery Near Me - Canoga Park, California

My go to store generally. Good options for food. A little busy up front but friendly staff.

Love the customer service from the Deli Department thank you Monica for the excellent customer service!

I've never had a bagger that went out of his way to put our items on the conveyor for us and be so hospitable. Thanks Patrick and thank you Scott for helping us out tonight. These guys are all smiles and seemed happy to be there! read more

The customer service at the self check out It's horrible- they always have a bad attitude and they are not friendly Very disappointed read more

Every time I come to this Ralph's it just gets more & more irritating & frustrating. I only come here if I need a few items when I'm picking up from their pharmacy. This store can't seem to keep a lot of their regular items stocked ever. My newest complaint is they rearranged things for like the 50th time & now in the last year & they have their carriages BLOCKING customers to be able to go through sections with their carts & taking up space badly. Whoever rearranged this store recently needs to be let go. I mean the chicken hot foods display use to be in the deli section where it belongs & it wasn't in customer's way. Now they have it right near their self check out lines & it's in the way taking up half the aisle. Any customer that stops there to look at the hot chicken is blocking other customers that can't get through with their carts. SO STUPID. Any manager with half a brain should SEE THAT & realize the hot chicken table display is in a super bad STUPID location now. JUST DUMB. SMH at all the REALLY DUMB things this store continues to do & DUMB CHANGES they make constantly at this store. HIRE employees that have a brain for crying out loud. Ergh! And obviously not ONE employee gives a crap or has the BRIANS or courage to tell the manager that the chicken display is in really DUMB bad spot for customers. Uncaring idiots work at this store. I've noticed that in the past as well. I hate this store. If it wasn't for the pharmacy this store would never get my business. I just as soon drive the 3 extra miles to Woodland Hills where they have their act together & seem to be able to keep their regular items in stock. read more

I hate going to this Ralphs, but it's on my way home from work. Every single time I walk into this store, I see at least three customers without masks. When I say something to the employees and the manager about these maskless customers, they look at me like I have three heads and say they can't enforce the mask. They don't say a word to the maskless customers, and they just continue on with their jobs, with no expression on their faces, moving at a slug's pace. It's a store full of maskless shoppers and slugs in uniform. read more