I recently purchased a 2012 F-150 from Bill Smith at PPO and had a great experience. I'd been…read moresearching for a truck that met my specific criteria and he had a close fit. Bill, Cindy, and team worked with me to ensure a smooth transaction and to address the few concerns that I had. I would be happy to do business with Bill and PPO again.

Bill Smith has been in the Car Business for 40 years. After selling BIll Smith Ford a few months…read moreback, he has opened a boutique pre-owned location in Southern Pines. We just bought a 2013 Ford Explorer and the entire transaction could not have been more satisfactory. National surverys say thaty many people would rather have a root canal than visit a car dealership. Come visit Bill Smith and see the difference.

I had a wonderful experience with Cooper Ford. I randomly heard about Cooper Ford from a buddy…read moreafter I told him about my experience with Crossroads Ford. I wanted to get a value on my Raptor and pulling up to Cooper, I felt like I went back in time to what I feel like a 70s dealership would be like. I didn't get bum rushed by irritating salesmen. I ended up selling my vehicle and buying a new one in the same day. My paperwork took 30 minutes and I was on my way. I felt like a part of the Cooper family. Wonderful experience and I recommend everyone check them out and give them a chance to earn your business.

In my six decades of buying cars for my family, I have had experience with many dealerships. But I…read morecan honestly say I never have had such a seamlessly smooth experience than I had recently with Cooper Ford. There is a difference in dealing with a locally owned dealership. Kass was our sales rep who treated us fairly and kindly. After our deal was firmed up, the service after the sale continued. I can't speak highly enough about the experience we had with the dealership: and we all know how painfully unpleasant it can be to shop and buy an automobile. And BTW, any dealership that has free popcorn in the lobby is definitely worth dealing with.

Not a good experience. Bought a 30k truck and a week later it was in the shop. They held it for 2…read moreweeks and the problem was not fixed. We kindly asked them to do right by us and just fix the issue. They told us not to come back and to take it some place else. I was going to buy 2 more vehicles from them if it was a good outcome but I bought elsewhere instead.

This place is a joke. I was interested in purchasing the EV Hummer they had listed on their…read morewebsite. It was listed as having 43 miles on it, the Carfax said the same and showed that it came with an off-road package that had side assist steps. After reaching out to them, three individuals texted/emailed me. I ended up corresponding back and forth with an individual named Brandon and set up a time to meet this morning at 11am. In an email with Brandon I did ask again about the mileage on the vehicle to confirm it was 43 to which he said yes and referred me to the Carfax. I arrived this morning at 11am, after a 45 min drive and after some initial whirlwind introductions (lots workers and people inside a small office) learned that Brandon was just a scheduler of appointments and not a sales person. The Hummer was located and brought up. My husband attempted to open the back door of the car using the remotes and neither remote would open it??? The sale person had no clue why this wasn't working or how to open it. I found the outside button and finally got it opened. The sales guy then told us the car had over 250 miles on it??? We then noticed that the side assist steps were not on the vehicle. At first I thought they were ones that opened/lowered when the car was opened, nope they were missing. The car looked so unfinished with them gone. We then informed them that we were no longer interested in test driving it due to all of this. When I mentioned the mileage dispute they tried to explain to me that when the got it at auction it had the 43 miles, but they had to get it to their location and test drives, etc. While I do understand that, your website should mention that it was purchased at 43 miles, but now it has this many. It was then brought up that I had been communicating only with a scheduler and not a sales person to which my response was then he should have said let me connect you with a sales person to answer the question. How was I to have known he didn't know anything about the actual car.

Great Experience Buying My SUV at Browns Auto World…read more To be honest, I was going to write a 5 star review regardless of whether we bought a car. Jason was awesome -- no BS, just straight to the point. He was honest, down to earth and made the whole process seamless. If I could give 10 stars, I would. The environment at Browns Auto World was relaxed with zero pressure, which is rare to find at a dealership. I never felt rushed or pushed into anything, and I walked away feeling confident and happy with my purchase. If you're looking for a place where the staff treats you like a person and not just a sale, go see Jason and the team at Browns Auto World. I'd absolutely recommend them and would definitely go back for my next vehicle.

From the owner: We are a family owned and operated Pre-Owned Vehicle Dealership and Service Center. We have been…read moreserving Fayetteville, Hope Mills, Fort Bragg, Greys Creek, Eastover, Raeford, Lumberton, Southern Pines and Southeastern North Carolina for over 12 years. Our experienced Sales and Service staff have over 150 years of combined experience providing exceptional service for our customers. Come see for yourself!

Amazing and seamless experience. Michelle and the 115 team treated my family and I like we were…read morefamily. Drove over an hour to look at a yukon xl, and ended up buying with the at home feeling and could not have asked for a better experience.