So I went into this Rent A Wheel store in Jacksonville a couple of years back and I didn't have the best experience. But after seeing my friends truck and hearing about what a great experience he had, I decided to give them another chance. As soon as I walked into the store I could see the difference, from the way that the store looked to the friendly employees that were eager to help me. Henry was the rep that greeted me, I think he was the assistant manager. I told him that I had a 2013 Toyota Camry, and boy did he take it from there. He clearly explained their program and all the options that I would have, he told me what I would need to get started, and he even gave me the general pricing for 20" wheels which is what he recommended for my car. I was really impressed by how smooth the process was and the effort I could tell they put into it. Before I knew it I was filling out one of their applications. One of the sales guys (I forget his name...it started with an A) came over and offered me a cold bottled water while I waited, and less than 2 hours later my car was up front looking amazing with my 20" wheels and tires installed on it. Henry took his time going over their rental purchase agreement, making sure that I had a complete understanding for their program, policies and what services were covered. Despite what I have heard people say in the past, from what I can tell these guys have the best program out there. With the services and maintenance they provide, their 90 days same as cash and their 50% buyout after the 90 days are the best that I have seen. Before I left the manager (his name was Marcus and he was busy running around keeping things moving smoothly the whole time I was there), apologized for the extended wait time and asked me if I had any questions. He even summarized everything Henry had gone over with me, reminding me of some safety features and my maintenance schedule. There were several people in the store during my visit but these guys made a point to make me feel comfortable even though they appeared to be busy. It's refreshing to see people in the sales/retail industry who actually sincerely care about what they do and put customer service first. This place has my vote, easily 5 stars. read more

First off bad experience overall... The process just to get the get the wheels was wayyy too long.. Second after they got them on none of the wheels sensors worked properly because they order them off Amazon. I went back to have them check them out 5 times just for them to continue to have problems. The 6th time I went for the sensors they had my truck for 4-5hrs!!!! For me to get my truck back and still do the same thing they claimed they replaced them again but keep in mind my wheels were dirty break dust all over I get the truck back and they weren't even touched!!! & still had the exact same problem literally mins after I left. Like wtf did y'all even do so I requested a refund on them since they didn't work... Third they spam call tf out of you days before up to and on the day your payment is due like us customers don't know when the due date is after repeatedly telling you through the whole process. Also my wheels are making creeking noises when I drive because they didn't properly put the wheels on in the first place and they never fixed it.. Fourthly these people are con artists literally say they're here to help but the light skinned manager dude Philip I believe his name is literally called me and threatened literally threatened me to return the wheels. "Oh just return the wheels sounds like we're not the right company for you" like who tf tells a customer that?!? Fifthly if you don't answer their spam calls they stalk you on your social media and message call and text friends and family on yours which is weird and crazy asf... -10/10 I highly do not recommend this place go to the one on the west side of Jax on Blanding blvd you'll thank me later and save yourself the biggest headache. read more

I recently visited this place and I was beyond satisfied with the work I received on my vehicle. The tire techs in the back put 22 inch rims on my car and I have to say they look absolutely amazing these guys truly know what they're doing they're very talented & Knowledgeable guys when it comes to after market tires & Rims. I was also very pleased with the help I received from the guys up front they worked with my pay schedule so my payments are manageable and within my means. I highly recommend this business to ANYONE looking for aftermarket tires and rims because these guys will more than just get the job done they will make sure the job is done correctly & Just the way you wanted it! I also want to add that EVERYONE there is extremely nice & Helpful & Very knowledgeable!!! I can't stress enough how much I loved my experience here at this place my friends and family will definitely be coming here for any rim and tire work they need/want done. read more

I actually would give them a zero star if I could the manager out of all people is the dickhead. Fuck that place. I was the for 3 hrs then when they finally moved my vehicle to the back I went and spoke to the mechanic regarding something and he was yelling at me to get from back there which I understood but I dealt like he was rushing me. So I said wow now u rushing and he must have got mad about that and went and told the workers to take my vehicle down with no rims after sitting there 3 hrs. Don't go here people PS these mofos are scatter brains 2 every customer the was aggrieved with them it was weird they talk to u and act like they are going to show u some rims and then he's just typing away like they didn't just have that conversation with u. Then u standing around waiting to see if he's going to help u and nothing. It was just a weird experience altogether say no to drugs read more

i have been to this place two times and every time that I go there the guy always take the time to help me out the best possible with out any problems once so ever would like to give it more then a 5 star I would say a 10 out of 10 I am referring all of my friends and family that wants to get wheel for there cars to go to this place if there want the best service that a wheel place can give you and I can say that I have been to almost all of them .... with there 90 days same as cash let me tell you the best deal... like I said stop by there ask for anyone of them to help you and you will see what I'm talking about with there service its a 10 out of 10 and they are always willing to work with you whatever the case is ........thank you guys for hooking my nitro up !!!!!!! read more

My time at Rent a Wheel was the best birthday gift/Christmas gift I have ever gotten. My boyfriend decided to surprise me and take me there to get rims for my Mustang. I had been talking about getting some for a long tine. I walked in and was truly amazed at the number of rims in there. Wow!!! I was met by one of the gentlemen that work there. I had a ton of questions but he made my decision painless and easy. He explained everything in plenty of detail over and over but I can understand that. I don't know anything about rims except I got done that fit and they look great on my car! And I didn't feel pressured to buy anything. I am more than happy to give them a yelp review and happy to tell of my friends and family about them. read more

At Rent A Wheel they provided A+ customer service. The Management team, Marcus and Henry were great they took their time going over the program ( lease to own program ) and the price was the best out of all the other places I've been to. I have to say the wait was not long at all, I was in and out in 1hr 10 mins that's with the installation of the rims and tires on my car and going over and signing the lease agreement. Those guys at Rent A Wheel are the best thanks guys and you guys will see me soon when I get rims and tires on my other car To all that reads this review stop in and visit those guys at Rent A Wheel they are on Atlantic Blvd next to IHop if you are looking to get rims see those guys read more

I stopped in to Rent A Wheel today cause my co-worker purchased a set of wheel and tires from theses guys last week and the compliments she has been getting from her rims has been crazy... Those guys where outstanding and very patient with me while going over the program and prices. The prices were right up my alley and very affordable something that fits right in my budget. I decided to get a set of 22" rims and tires on my Chrysler 300, my car looks Great!!! Thank you guys for everything. Henry and staff keep up the good work that you guys are doing over there and Yes, I will be recommending you guys to the rest of my co-workers, friends, and family.....Thank You read more

So to start things off I'd like to say that they fixed a problem I've had for about 2 years now. TheyLet me know that I've been doing it all wrong. They really did take the time out to explain what I really needed. I ended up getting me some Nitto G2's wasn't really sure which way to go with wheels but the staff took there time to walk me through some styles it was a hard chos, they've got a crazy big selection, but since these nittos are about to be slinging dirt all weekend I decided it was best to go with the matte black 20's. Crazy good price too got a warranty and lifetime services. Thanks guys I'll be back with some customers to get that $50 refferal bonus. read more

Five stars and nothing less for Rent A Wheel. This store has so many different brands of wheels and tires to choose from I was in heaven! My friend referred me to this business and told me about the weekly or biweekly payments on wheels, tires, and even sensors. After talking with one the managers named Henry gave me sweet package deal on my 2014 Chevrolet Camaro. I wasn't sure if 24 inch rims would fit on my car but to my surprise Rent A Wheel made it happen. I'm definitely going to bring all my other cars and friends to this business. I highly recommend this Rent A Wheel store to anyone in Jacksonville, Florida looking for new wheels or tires for their ride. read more

I would recommend Rent A Wheel because they try to give you what you want. Their selection has been upgraded tremendously and the staff is always friendly. Arnaldo is the best customer service guy! Henry is all business and appreciate that from him. Rodney did his thing and made sure we felt safe with our decision. With a family, safety is more important than looking good and Rodney gave us both. The the rest of the staff is both helpful and knew their business. Only had my wheels a few days and already we have gotten rave reviews from perfect strangers. Love my new rims. Thank you fellas! read more

After getting my first pair of rims and tires from Rent A Wheel a few years ago, I have returned to get another pair. Those guys are great and full of positive energy. The Manager worked with me to find a pair of rims and tires that will fit my budget... they have a great 90 days same as cash program I must say they were a little busy and had a few more customers in the store but the way they treated me I felt like I was the only customer in the store. Thank you guys for hooking up my ride. One of my coworkers will be stopping in Friday to get hooked up as well 5 stars across the board !! read more

Rent a Wheel is the place to go for Rims. We were really satisfied with our purchase. The pricing was very reasonable and the large selection was great. The staff was very knowledgeable and personable. I felt very confident in the recommendations and the service they provided. We get lots of compliments on our car. The rims they helped us select truly transformed our car. Henry and Marcus took great care of us in putting the package together. Rodney and his techs did a great job with the installation. We want to thank them for their their excellent care. read more

I have had positive experiences dealing with the Arlington area (Jacksonville, Fl.) Rent a Wheel office. Yesterday, for example, when I had my wheels rotated and balanced (free with the purchase of my set of tires- as long as I have their tires)- Although it was afternoon and they were a little busy I did not have to wait very long. They were surprisingly efficient. The manager and all the employees I encountered were extremely pleasant. I feel that they give excellent customer service and I definitely plan to continue doing business with them in the future. read more

I went into Rent A Wheel today inquiring about rims for my car. I was very impressed with the store Manager Mr. Marcus how he went over how their program works, retail sale or you can sign a lease agreement 90 days same as cash. I decided to go ahead and sign up on the lease program Mr. Marcus help me pick out a cute set of rims for my car. Their prices were very very affordable. Thank you Mr. Marcus and staff for making my day. You guys rock. If anyone is looking for a set of rims for your car go by Rent A Wheel on Atlantic Blvd read more

Rent A Wheel is my new favorite store for rims and tires. So many different brands to choose from I was in heaven. The store manager Marcus showed me so many different options for rim and tire packages on my Dodge Charger. I decided to go with the 24" over the 22" and purchase Hipnotic C-Note 24x9 wheels with 275/25/24 Lexani tires. My Charger is looking like a show car. All around incredible service from the sales staff to the the technicians. Definitely sending everyone I know looking for rims and tires to Rent A wheel. read more

Somethin goin on in this store. I always pay cash I'm a waitress.. I never get receipt.. I jus missed my payment becuz if rent bein due I get n email sayin my account been paid n got a new due date. I was on my way in I call spoke wit Marcus,he states he paid my account n I needed to pay him directly, i went up the to find out wats goin on, Marcus wasn't there no one wud give me answers they all said come bak wen Marcus is here, Somethin goin wrong someone plz look into this they have my contact info read more

Those guys provide great service, thanks to Henry and Marcus. I stopped by Rent A Wheel today just to check prices and ask how does the rent to own program work after they explained the program I really didn't know it would be that easy to get approved ( no credit check ). I left today with a new set of 22 inch rims and tires on my vehicle. Boy those chrome rims look really good on my vehicle. Thank you guys and yes I will be recommending you guys and company to my friends read more

I never thought in a million years I'll be able to afford rims for my car. I stopped into Rent A Wheel this morning to window shop. one of the managers Henry explained the program to me how they could do a lease agreement or retail sale. I was surprised i could afford the rims i always wanted just by letting them set me up on the lease agreement 90 days same as cash. I decided to go with 22" rims for my 2014 Nissan. Thank you to Henry for making my dream come true read more