I had Romarico install eradicator OR water system . He was was professional and courteous and completed the work at a respectable time. I've been a customer for 15+ years and would recommend Rayne Water System .. read more

Rayne is a great company with excellent service. I love the quality of our water and have been a client for years. Richard, our service provider, is in and out quickly & quietly, & when I do see him he's always smiling, courteous, & respectful! He brings a smile to my face too. read more

We tried for months to get Rayne to install a water softener. Because the home is in Huntington Landmark a permit from the city of Huntington Beach was required. Rayne expected my 94 year old mother to get the permit from the city and then get it approved by the HOA committee before they would start the job. How in the world is a 94 year woman supposed to know how to get a permit? When any other construction job requires a permit, the contractor is responsible for the permit and approvals. We finally told them to forget it. Extremely disappointed! read more

I've been using Rayne for at least 35 years for my water softening. I wouldn't use anyone else as they are a great company. Richard has been delivering water softeners bi weekly for many years. He is very reliable, kind, trustworthy, and helpful. I highly recommend Rayne to ALL! read more

Richard the service man was really cool. We appreciate the service and the customer service has been great

John K. came out to our home today and installed our water conditioning system. John was the utmost professional from the moment he arrived and had such a positive attitude. He was careful with the installation process and ensured everything was completed correctly, confirmed no leaks and made sure I was satisfied. John deserves a raise!! $$ Good people are hard to come by. Thanks John! Appreciate it brother! read more

It has been a year now with Rayne and still thrilled with the quality of our water and customer service. We enjoy our soft water system and it's reasonably priced. But the big gratification is the RO system that Carlos installed for us. Never had an issue from the start and just had him change our filters (even though the TDS only read 18 after 1 year of heavy usage!). I am a bit obsessed with low TDS water that not only tastes fantastic but gives piece of mind my family is drinking water that is free from toxins. When I called to schedule service, Caitlin really took care of me. Worked within my availability and called me when Carlos was 15 min away. She is very kind and just a pleasure to work with. read more

Have seen our service technician Richard many times and is always very polite and courteous.

Just a shout out for Richard who is our Rayne man ..very friendly and efficient and thorough in his work and his attitude. I enjoy taking to him every time he comes. I believe he's out of the Irvine office ,he delivers to me here in Orange. read more

We are very satisfied with this company and Richard that comes every two weeks is very professional & reliable.

I received a proposal from John Bendickson to install their system in my home. John seemed like a nice/honest guy, that's why I signed a contract to do business with him. When their installers arrived to do the job, John called and said his manager wants another $500 for running the water lines through the attic. The problem is, this was discussed in detail, there was even a line item increase in price to run the lines through the attic. So I was pissed when he told me that they couldn't do the job unless I paid them $500 more. I explained to him that we have a signed agreement to do the work as described for a certain price and that they should honor it. John Bendickson agreed and told me he would have another discussion with his manager. Then he called me back about five minutes later and said, no they would only do the job if I paid the extra $500 and he said it is out of his hands and his manager, John Sutton, makes the final decision. I asked him to have his manager, John call me to discuss this issue. John never called. I am leaving this review of Rayne so everyone else can be aware of the bait and switch tactics this company uses. I wanted to use them because their price was better than everyone else's, but then once they showed up, they tried to gouge me. I would not recommend using this company. I've attached a picture of our agreement to show that I am being honest, you can see they charged me extra for the ice lines and the description of work is exactly what we agreed upon and what I was wanting. I can't believe these guys would allow their business reputation to be damaged over something as simple as this. read more

Rayne Water Conditioning - Water Purification Services Near Me - Irvine, California

Been with Rayne Irvine for about 10 months. They are always available, love the service and Richard our delivery man is the best!

Could not be happier with Rayne, they came out fast and serviced our water softener. John and especially Caitlin in the office are great to deal with, beyond prompt at communicating, would highly recommend this serivce. read more

Our family could not be happier being a customer of Rayne Water Softening. The Company, product, installation and customer experience are second to none. Thank you to David, Caitlin and the rest of the team!! Special note: I want to highlight how helpful and professional David was during the quoting and selling process. My wife and I had called and vetted over 10 water softening providers in our area before we made our final decision. Unlike other reps who just wanted a sale, David genuinely wanted to know about our water issues and make sure we were getting right solution for our needs and not his sales quota. He offered us a fair price, answered all our questions, and let us make our decision on our own time. Thank you again! read more

Great service by Richard. Can't live without a water softener. I noticed such a difference in my hair, feels healthier and softer!

Kudos to John who installed tank. He is really good and helpful. Jan Goldsworthy Lynwood

Be aware I had a complete blockage of my entire home plumbing system due to the Rayne water softener installed and serviced by Rayne, failing. Their system sent little resin balls into each and every fixture in my home completely clogging my house and causing me to have to spend $1350 in plumbing contractor charges just to have water in my house again. The response from Rayne to my disaster was they would charge me $125 to recondition the tank that failed and then said it probably won't happen again. If you do business with them, you've been warned. read more

I have been a customer for over 17 years paying $54 per month to not have hard water issues in my house. Recently my showers started to constantly drip and I had to get a plumber to come out and fix it. The problem was due to hard water build up in my diverter which cost me over $700 to fix. We then looked at my other bathrooms and each one had hard water deposits all over the water spouts. The sales pitch to me 17 years ago was you will ruin your pipes and showers if you do not get soft water service. I have been on the phone with them to get re-imburshed for this expense but have not gotten an answer yet. Meanwhile, I have asked the competition to come out and look at my situation and each of them has told me I should have two tanks due to my water usage not one. In addition, they are cheaper than Rayne Water for monthly service with two tanks. If Rayne steps up and pays for my expenses I will adjust my rating accordingly, if they do not I will be forced to move my business elsewhere. The General manager called me and said they will not provide any compensation for my out of pocket costs associated with the hard water deposit. He offered a weekly service at $20 off per month which is unacceptable. He also said it is the customers responsibility to monitor their hard water. Amazing! Cancelled service and moved to a competitor for $40 per month and double the capacity. Look elsewhere people for this type of service read more

I was looking for a water softener + water conditioner. Carlos at Rayne took care of me from the minute I walked into their office to sample their water. I had lots of questions and Carlos answered all of them. I had a new construction home and I was hesitant plopping $$$$ on a system that may or may not be reliable. I read lots of reviews all over the internet over all the things that could potentially go wrong if a water softener is not installed properly. I was referred to Rayne because they had a rent OR own option. Renting for 3 months helps give me the peace of mind that my product will be in working order after the installation. The majority of the problems with a softener is a couple of months after the install. If I am 100% satisfied with the system I can continue renting OR I can pay the remainder and keep the unit. Or I can return the unit. Rayne also has an excellent warranty program. I know they are not the cheapest company out there but I factor in customer service and warranty. Hands down, Rayne wins. read more

Thank you Richard for all your hard work and your outstanding service. Always is careful to not slam my gate and considerate!

We hhave had Rayne Reverse Osmosis System for about 6 years now. You just can't beat the quality of the water The taste is awesome and you don't need to buy expensive bottled water. Also it is very pure and healthy. read more

Great customer service! They do what they say, and fulfilled all promises. Refreshing to do business with a professional, considerate and thoughtful staff. I highly recommend this for anybody that has hard water. read more

They arrived on time. I had two resin water softener tanks installed. The copper tubing they installed for the water softener was better than most plumbers I've seen soldering. The did a really clean job and the installers where both really nice guys. As far as the soft water it's just on the hot side so it's hard to tell if they working yet but I'll follow up with some tests in a few days. I would recommend them. read more

I've been using Rayne Water for years and am so happy with the service we receive from Richard! Thank you Richard!!

I am glad to have Randy stop by and helping me to select what I need for my house water softener. He is friendly and professional, he knows exactly what I need and gave me good advice about water softener for my house. Thanks! read more

I recently gave Rayne a bad review because of an unusual cluster of problems but they made good on the situation, which I very much appreciate. They are truly a good company that cares about their customers. I have used them for decades and would recommend them. In this area, you HAVE to get your water softened or your pipes will soon deteriorate and your glassware will get etched in the dishwasher. Besides, you can cut your soap use in half because a little goes a long way. read more

Richard is the best! He services our home in Newport. Kind, efficient and trustworthy

John K with Rayne Water Conditioning was on time, knowledgeable and pleasant to deal with. I'm a very satisfied customer.

Just had Rayne Water of Irvine install a water softener system. The installation Techs "Andrew and Refugio" did a great job installing our new system. The install took about 5 hours. They cleaned up well after their job duties. They were nice and pleasant. I highly recommend doing business with them. Now let's see how this soft water system works for me in the future..... read more

Great costumer service , I spoke with Nathalie on the phone and I am so satisfied with the way she took care of me she answered all my questions thank you ! read more

Would highly recommend Rayne Water Conditioning!! They did an exceptional job and were very efficient.

Best decision we could have made. There was no high pressure sales tactic with John and he answered all of our questions. Install of our system was perfect. Romarico did an amazing job. He was polite and incredibly thorough. He actually left our garage cleaner than when he got there. I would definitely recommend Rayne. The entire process was great and easy. read more

I called a few different water conditioning companies and found Rayne Water Conditioning to be well above the rest. I found this right from the start as I had the pleasure of working with John to get the Rayne system set up at our house. Outside of John's easy going nature and well spoken communication, I decided to take the plunge with Rayne because of their incredible introductory price. Renting risk free with a monthly contract at extremely low introductory rates (and no disconnect fee in case you want to opt out) for the first few months with the option to buy afterwards was an easy sell. I was in a rush to get a system in our house asap because of some serious skin problems my baby boy was having. John got us a relatively soon appointment (withing 4 days around the holidays). And then Romarico came by and did a fantastic job! He even made a minor adjustment to one of our pipes to make sure the drain was properly secured with my washing machine. He wanted to install the water conditioning system correctly, and to do so required making sure the washing machine connection was also properly secured. I was there throughout the beginning of the installation and appreciated all the context he was providing me. It was clear that Romarico was thorough in his work and he cleaned up extremely well after he left. Water feels much softer and while my son's skin problems aren't completely gone, at the moment his skin seems much better than it was before. Thanks John, Romarico, and Rayne Water! read more

I had done business with Rayne in Northern California many years ago and had a great experience. When it was time to add a RO and water conditioning system to our home in Dana Point, I knew who I was going to call. The Irvine location services my area. Their employees have decades of experience and are very professional! Romarico and Refugio installed our new conditioning system. They actually arrived a bit early and performed the install efficiently and professionally completing the process by cleaning up everything when finished. They made sure to explain how to operate the system and what to expect before leaving. I'm very pleased with their team and my new system! read more

Romarico came today to perform a system check-up on our tank. He was very friendly & knowledgeable. We told him that every time we run water there's a loud noise & he said it was the water pressure regulator & not the soft water tank. He got a screwdriver barely turned the regulator & noise stopped. Over the last 3 years we've had 2 plumbers tell us the noise was coming from air in pipes. We did everything & couldn't stop noise. He explained the way it works & he's wonderful for finally fixing the problem. Rayne, Romarico is an excellent employee. read more

Nothing beats soft water, it's like a breath of fresh air. Thank you to the people at Rayne (Irvine) especially John who made it all so easy. The reverse osmosis is working out very well also, my family and I are very pleased. I can't believe what a difference this all makes. Thank you so much. read more

What a superb company. I called in for a water test and even though my system wasn't a Rayne Water system, they came out anyway!! John came out to inspect my water and even had the curiosity to check my system to ensure all looked well. He made some suggestion how to use my current system to see if that gets my water conditioned. John was so kind and informative went the extra mile to set the correct time on my unit. Their customer service is incredible and their prices for a new system is completely reasonable. Highly recommended, don't bother going anywhere else for the So Cal area... I cannot see another company being better than Rayne Water. read more

We moved to a new house and the first thing we did was call Rayne Water in Irvine to get a water softener and whole house filter installed. Our previous house had a Rayne Water softener that functioned perfectly for 15 years. The plumber who installed the new system was a pro and did everything perfectly. The value is there and the service behind their product is there. There are few companies I would do this for, Rayne Water in Irvine is one of them. Thanks again. read more

We moved into our new home in Foothill Ranch California last January of 2016. We wanted to be sure to protect our plumbing and therefore we installed a Rayne Water Conditioner in our home. We feel that it is a good investment and for a relatively small monthly fee we can protect our plumbing system. Paul C. Foothill Ranch California read more

After a lot of research we installed Rayne water and are very happy with it. Great tasting water!! Highly recommend:) service is great..