I have been coming here for more than 20 years and he still keeps me motoring! Thanks Ray! read more

Ray's Auto Service - My auto mechanic Ray Shams, the owner of Ray's auto has been the best! - Auto Repair Near Me - Dublin, California

Best mechanics and auto shop in the Bay Area They are the last of the mohicans when it comes to excellent auto services, honesty, integrity, professionalism, and good prices! My family and I have all our cars serviced there for many years! They are the best!! H.E. Commander, Sir Blake Sinclair, ColCP (AE), GKCMA read more

Ray's Auto Service - Auto Repair Near Me - Dublin, California

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Been going there for a couple of years. It was recommended to me and feel like the price is reasonable and honest in their work.

I took my pick-up in to have my Air conditioning serviced. They said it was a hose that was leaking. The bill came to $596 to replace the hose. I will never go back to them again. read more

Made an appointment with Ray a week ago for 10am. He wasn't there yet so I came back at 10:30 still wasn't there and no one was interested in helping or even getting off their chair to help me. Went to a San Ramon repair shop. Never again will I attempt to work with Ray's Auto Service read more

If you are looking for a mechanic shop with reliable staff, great results, and fair pricing, you must try Ray's. Although, they're usually overbooked as is. I've taken my car to this shop for different issues, and every time they've fixed it, I never had to worry about those problems again. When it came to finding a good auto repair shop, one of my biggest concerns was being overcharged for parts and labor. I don't worry about that with Ray anymore. For example, In my last visit, based on the symptoms of my car's problem, I guessed the root cause and was prepared to pay about $1200. He ran a diagnosis and found out the issue was something much smaller and much cheaper to fix. One really good thing I like about Ray is how he explains the issue to you and walks you through what was wrong. I also like how clean and organized his shop is. Totally recommend! read more

In 2013, when I was certain my catalytic converter needed replacing, I brought the car to Ray. 20 minutes later, as I was walking home, he called to say that it was just a leaky O-ring, no charge for replacement, ready for pickup. He could've told me that the converter did indeed need replacing and charged me for it, and I would've believed it. This convinced me that he's on the level. I've been a loyal customer ever since. Every year, I do three or four long multi-state drives. In the days leading up to each one, I take my car to Ray and his crew for standard maintenance and to look for anything that might be a problem. I've never had automotive difficulty on any of those long drives. That convinces me that Ray and his crew are excellent at what they do. Recommended!! read more

Came here from a recommendation from my mechanic to get my AC checked and fixed. Overall service was great and price was reasonable. Only issue I had was when I made my appointment they didn't inform me that they would need my truck for majority of the day to run a diagnostic check. So I went for my appointment at 8am, and waited around for about 2 hours before asking how long it was going to take since they had not pulled my truck in yet, and thats when I was informed they would need it all day. Was a little frustrated with finding out last minute as I did not have arrangements in place to leave my truck there. But after all of that, they were able to run the diagnostic, find the issue, fix it same day and got my truck back before the end of day. Staff were all friendly and was still happy with the service overall. read more

I found this place on Yelp and also at my sister's recommendation. Ray has always been professional and his prices are competitive. I've done research for jobs on my car and Ray's quotes were always within the range; again, quite competitive. They guarantee their work and Ray has told me that if there are issues after a job, I can bring the car back for a follow up. I have not had to come back and the job has always been done to my satisfaction. Ray and his team are professional, knowledgeable and honest. read more

We've been in the tri-valley area for over a decade and have been to other mechanics and felt ripped off. We found Ray's by accident (we were in the area) and walked over and asked them about their service. We found them to be straightforward and honest, so we have been going to them ever since! Ray and Javier are great! They know our cars and are fair when it comes to work and pricing. They only do what you need and not what they think you need. When we sold our Jetta this year, we kept the decal that shows when the next oil change is scheduled and recommended to the buyers to take the Jetta to Ray's for servicing. read more

I've always been a go to the "dealership" kind of girl...but after reading all the bad reviews about my local Honda dealerships service dept. I choose to go with Rays Auto Service. Last year Ray's replaced my breaks and I didn't leave a review...because breaks are pretty simple. 8 months later my van started having this knocking sound...only in the mornings. I figured it was just getting old...as I was hitting the 90k mile mark I took it too Rays and they couldn't duplicate the sound, because it was mid day and the sound usually stopped after the van was warm. They didn't charge me any inspection fee or anything like that. They advised me to leave it over night for a cold soak. I got busy with work and life and didn't take it back...the sound kept getting louder with each passing day. I finally left it over night...they quickly diagnosed my 2015 Honda Odyssey with a belt tensioner issue...they showed me the old parts that were removed from my van and had me back on the road the same day! +Clean work +Reasonably priced +Honest and trustworthy Thanks Rays! Customer for life! read more

Ray's Auto Service - Bad parts from my Honda - Auto Repair Near Me - Dublin, California

Ray is an honest man. He'll give you a fair quote and fix your car in a reasonable amount of time. He's great about communicating status too. I highly recommend him. read more

I took my car to the Honda dealership in Dublin. They quoted me $1200 and misdiagnosed my car. I took it to Ray and not only was he so kind but charged me a fraction of the cost that Honda tried to scam me for. I highly recommend Ray and his team. read more

Ray and his team have always provided excellent service at fair prices. We take our cars here for everything now. I'm so glad we found them and so close to home in Dublin. read more

I have had Ray's repair my car twice. They replaced the front brakes the first time and the rear brakes the second. In both cases, I showed up at 8:00 AM without an appointment. Although they open at 8, they were already working on vehicles and ready to deal with customers. I explained the issue (noise when brakes are applied). I left them with the car for the day. Both times, they called me about an hour later, informing me of the needed repair and cost. Ray said they want to access the problem early so they can inform the customer of what will be required for the repair. The car was ready for pick up that afternoon and the cost of the repair seemed very reasonable. It is a pleasant surprise (unfortunately) to get this kind of attention and service, without price gouging. I mentioned this to Ray. After thanking me, he said they always try to help their customers and want to make sure safety repairs are taken care of as soon as possible. I wish more businesses were like Ray's. read more

I took my car here for a diagnosis of an electrical problem. Not only did they figure out the issue, but they fixed it and had it ready the same day. I ended up being charged less than the quote for the diagnostic check, so I'm certainly happy. I could tell this is the sort of mechanic that understands that their reputation means everything. I feel like they treated my car as if it were their own even though I'd never been here. If you're looking for a mechanic, don't hesitate on dropping it off here. read more

I first discovered Ray's Auto a couple of years ago. The auto shop that I had previously taken my family's cars to recently changed owners and had been going downhill from there. My 30+ year-old car failed its smog test, and all I had were the numbers from the test result with no idea what needed to be fixed and dreading how much it would cost. I was in need of a quality shop that was fair and honest, and I needed it quick. I went to Ray's after a couple of people at work recommended it as a general auto repair shop. When I got there, I showed my smog test numbers to Javier and after no more than 15 seconds, he said I should take it to the auto welding place down the block to replace the catalytic converter, which was probably still the original. He was right about both, and a few days and a couple of hundred bucks later, my car passed the smog test. Here's the thing that really impressed me other than the expertise to diagnose the problem so quickly. Javier didn't charge me a cent! I even asked how sure he was and if I should just have them do a full diagnosis. He said he could if that's what I wanted, but he was confident about the problem and didn't want me to waste my money on an unnecessary diagnosis. How's that for honest? Needless to say, I've been taking this same car and my family's other cars here since that day with no regrets and frequent experiences reminding me of their fair (not absolute lowest, but if that's what you're looking for, good luck to you and your passengers) pricing, honesty (e.g., telling me when a repair/replacement can wait vs. when it's urgent...and why), and great quality work (e.g., they just recently worked on a full rebuild of my 30+ year-old car and I couldn't be happier with the results!). If you get a chance to talk to the owner, Ray, you'll find that he not only knows a lot about cars but actually cares about cars...a real car guy in my book. Because of that, the guys in his shop are the same way. read more

I called and said that my malfunction indicator lamp was on and Ray told me to come in so he can check it. I brought it in and he checked my car with no charge. He told me to come back if there was something that felt odd when I would drive my car. Toyota was going to charge me close to 180 for diagnostic. Im glad I went here. Great and quick customer service read more

I've been taking all my cars to a shop in Pleasanton off Stanley/Valley for years. I called to bring two of them in for scheduled oil change. She said next appt would be one week. I asked if there's anything sooner? She replied "we're all booked!". I said never mind since I'm going on vacation soon. So, I decided to call Rays and he said that I can bring it down that day. Great! We dropped both cars off and picked them up the next day. I felt so comfortable talking with Ray and there's no B/S. Also there's plenty of parking unlike the one in Pleasanton. Even the mechanics are very tentative and approachable unlike the other place where the gal at the front desk thinks she owns the place and miss know it all. Just recently I had my daughters car that needed an oil change and wanted to check the brakes because the steering wheel was shaking when braking. I called Rays 12:30pm on a Saturday and Dillon said can u bring it down in a half hour? Wow! I'm in luck again!. So I brought it down and the oil change was done and he explained what's going on with the brakes and I was outa there by 2pm! Unbelievable. Even if they weren't able to take me in so quickly, I feel very good about this place. Clean, mechanics are approachable, good parking, honest service, efficient, price etc. I live in Pleasanton but I'm coming here from now on. read more

I had a really good experience with this place. Ray was very honest and he kept his promise. He was knowledgable and had quite a few cars he was working on. Glad his business is doing well. Thats says a lot !! He delivered on time and I didnt have to worry about his quotes. Its exhausting to negotiate and shop around for auto repair prices. Some take advantage of a lady asking around ;) assuming that us ladies dont know much about cars. I'd recommend him to all my friends and who ever reads this :) read more

This review is long over due. We moved to San Ramon 7 years ago and found the GREAT services of Ray's Auto! I initially went to them seeking a second opinion on repair costs for my 2001 Toyota Sienna minivan. The dealer was quoting me $1,500 in repairs that they described as urgent. Ray and his team took a look and told me only one repair was needed at that time and it was less than $500. Since then they have been taking care of my mini van and other cars always listening attentively to the concern and providing repairs at reasonable prices. Still prioritizing what is urgent and what can wait. Ray and his team have helped me out several times with check engine light scares, quick wiper blade exchanges etc. This business is run by honest and caring people. I HIGHLY recommend Ray's Auto Service in Dublin! read more

On the recommendation of a friend I took my car to Ray's a few weeks ago - as I'd made the mistake of taking my car to a dealership prior - totally my bad! Ray was really friendly and knowledgeable and the guys working there were as well. I took my car in and had it back at the end of the day, as promised. Any car repair is not going to be cheap, typically, but they were very reasonable. I hope I'm not in the shop all too often (knock on wood) but when my car is, I'll be back at Ray's. read more

What a great Auto shop, and everyone needs a good one. The only reason I would be reluctant to recommend them, is because they may be too busy to service me when I need them, but they are so good I feel obligated to put the word out there. I am amazed at the customer service, and professionalism. A true pioneer in the industry in this small shop doing it the old school way, taking care of cars and people. I love it and recommend everyone to experience their exceptional work first hand. read more

Who is afraid mechanics rip you off? Me! Who doesn't need to over charge to make a living? Ray! Who loves their job? RAY Where should you go if you need a quote? Here! So my car was leaking oil and I freaked out! It was losing oil by the second so I did the following: 1. Yelped the closest place near me 2. Made sure a car rental is nearby 3. Called the mechanic and asked if I can stop by 4. Drove there immediately! Ray said they will have a quote for me within an hour. So I waited expecting to pay a couple thousand. After they examined my car, they said whoever changed my oil punctured the oil filter causing the leak. They quoted me $90 to fix everything in 1 hour or so. I was so relieved it wasn't anything major and that they didn't try to over sell the problem. Also they didn't try to sell me any extra "protective" services. (Super standup gentlemen!) I just decided to sit and wait while they fixed my car. Chatted with Ray and really appreciated a standup mechanic business. Gosh if I have car problems, Ray's will be my first stop! read more

Ray's is fantastic! Whenever I bring my car here, I know it will be fixed right. They do a really great and trustworthy job on all of my car's maintenance and repair work. My car's safety with all repairs is especially important as I have my little one I drive around in my car. I love that Ray really cares about his customers and he is so friendly and nice! read more

Ray's Auto Service is my new go-to shop for all car issues. Ray and his team are honest and offer quality care and service for a very reasonable price. Ray test drove my car on the local streets and freeway just to make sure everything ran smoothly after the service was done. He explained to me in detail what caused the issue, what they've done to fix it, and what to do next time in case the problem occurs again (but he said the chances of the issue reoccurring would be 0.01%). I heard him offer a free ride to anywhere nearby for a gentleman whose service would take a couple to few hours. Friendly, honest, fast, and professional! read more

I called Ray about installing a sun visor on my Toyota Highlander. He said to come by, which I did about 30 minutes later. He installed it in about two minutes. Very friendly, very fast. Thanks Roy! read more

My car was about to hit the 100k mile mark and it was ready for a grand service. I just decided on this place purely by Yelp rating. After the service, I can say, my experience was very much inline with other yelpers here. Ray is very professional, and knowledgeable. He spent good amount of time understanding my needs. There was a slight hiccup with the work and I ended up getting the car the day after. That was fine by me. It's not often that you leave the garage with a feeling that you didn't get ripped off. I got a good feeling when I collected the car and settled my bill. The staff seemed honest. I just hope that they maintain this right balance of service and price so, I can be a long term customer at this place! read more

I can tell you this about Ray's: They call you when they say they will They keep you informed They do what they say they are going to do when they say they are going to do it Very fair priced Quality workmanship Vehicle was ready when they said it would be. read more

Ray's is now our regular shop. They treat you well. They try to provide fast, reliable AND cheap. They communicate with you. My last visit was to get engine cooling system leaks fixed on my 2002 SUV - you can imagine it wasn't in great shape. Ray's spent time on the job without going over budget, and when something wasn't right the week after their repairs, they fixed it immediately. It's clear that customer service is very important here. read more

Rays is one of the last of his kind. Service is great and a good value. I never am concerned about Rays recommendations. I have recently had standard oil service, Windshield changed and bought a set tires from him. Always a fair deal and great service. We use him for both our cars and will always recommend him first. Thanks read more

I have two older European cars and don't trust any other Mechanic with them than Ray! Ray and his Mechanics are amazingly professional, take the time to go thoroughly over all the work that will be done. After the work has been done he even takes the time to show you the bad parts replaced and tips on how to treat your car to prevent further issues. I've moved to San Jose and still travel to Dublin to get work done on my cars. If you need an honest mechanic that is highly skilled and who charges a fair price go to Ray Auto Service!!! read more

Ray's Auto Service - Front of the shop! - Auto Repair Near Me - Dublin, California

Honest guys and great pricing. Reliable and trustworthy. Thank you for doing a great job on my breaks for my Infiniti Q50.

hard to believe an auto service place can earn five stars but Ray's absolutely does had a few things going on with an old Lexus. throwing codes, a problem with power windows, broken key fob etc. these guys were awesome. easily $1K less than taking it back to Lexus (based on past experience and looking online for the codes). really helpful, patient, calling to explain exactly what was going on, telling me to keep an eye on a couple of things that might need attention in the future (not pushing at all to do the work now). this place will get all my business from now on. so happy with them. tell everyone! read more

These guys are simply fantastic. Courteous, efficient, fairly priced. Automotive service old school style. Will always take my truck there. read more

I've had consistently good service here on my car for a number of repairs. Everyone is courteous and explains repairs with a lot of detail. They also give you a ride home or to work if it's in town. Good prices and fast service, I definitely recommend them if you need repairs on your car read more

Took my car for a car diagnostic, told the Owner the symptoms and even had a check engine light code. He never bother to check the problem. He said everything was fine. That he drove it in the street and end up charging me more because apparently he cleaned some part which was not in our agreement. Had to take car to other shop afterwards. I do not recommend this mechanic for diagnostic work. They lack the experience. read more

Had a great experience at Ray's. My car broke down on Hacienda and I had to get a tow. While waiting for my tow truck I decided to yelp local auto shops and Rays had the highest reviews. I called and asked if I could have my car towed there and even though they couldn't see it that same day they obliged. They saw my car the next day and what I thought was going to be a huge expense and it up being very reasonable. They were fair, quick, and efficient. read more

I highly recommend Ray's auto. I've had two issues with my Subaru Outback sport that I thought were major fixes and $$, but Ray was able to get me back on the road and only charged me a few hours of labor. First, I thought my engine went out but it turns out a spark plug had been completely blown out of the engine. Ray retreaded the plug and I'm back in business. Next, my heater went out and Ray found that is was only a disconnected cable. Honest repair shop! read more

I was changing my car battery myself, but I couldn't remove the bolt that strapped the battery to the car. Eventually, the bolt got stripped. I swung by, and one of the mechanics who was busy working on a car already, told me to just pull up and he'd take a look. It took him all of 15 seconds to assess the issue and get that bolt loose, and he wouldn't accept any payment. I wish all mechanics were like Ray's. read more