What an amazing property !! I leased here a year ago and again this weekend . Wow! Upgrades…read moregalore ! The entire kitchen has been decked out with sub zero and wolf appliance and the HVAC was super cold .. I usually prefer the casita and let my friends take the main house as it's secluded and I got the best sleep ever . Water pressure was great and the 16 car garage kept my car out of the sun .. the pool was perfect too.. 5 Star from me. I've never had a better rental that compares to this one .. oh: another bonus - the view of the mountains from the casita in the AM is awesome - see pic.

The La Paz Estate was beyond our expectations. The property is vast and there are so many things to…read moredo on-property. The home is extremely spacious and well maintained. Little touches like a full box of ping pong balls made our stay even nicer. We had one plumbing issue that needed attention and they sent someone out on a Sunday morning. Super responsive team. Would highly recommend!!

Our family absolutely loves the cabin up in Big Bear! We have come here several times now and the…read morekids always ask when we will go back. It's conveniently located to the slopes and to downtown. Parking is easy. The house has always been clean when we arrive and check in is easy as well. The bedrooms are each equipped to sleep a full young family and there are plenty of towels, sheets, and blankets. The best part is the entertainment options. It's not an empty house. You walk in and there are things to do from little kid toys, to arcades, and a pool table. TV works well and the couches are comfortable. Would highly recommend this cabin for 2-3 families comfortably. 4th family could work also if people are ok sleeping on the couches. (I would be!)

We've stayed here 3 years in a row with 2 other families (5 kids total) and love it every time!…read moreSpacious enough for everyone, with a great layout for both hanging out and finding quiet time. The bar and pool table are big hits, and the cabin is always cozy, clean, and well-stocked. Our favorite Big Bear tradition!

This is our 2nd year renting a house in Palm Desert with PD Vacation Rentals. I can't shout loud…read moreenough to the world how great Adi is. I have never experienced someone so responsive and so concerned with ensuring that our rental experience is the best that can be had. Thanks so much Adi Andy and Lynn

We were lucky enough to find this great vacation rental company many years ago. Having several…read morehouses to choose from is one of the perks of this company. Adi Gross, the property manager, is lovely to work with. She is super responsive to any and all requests or concerns you may have about the property. We have gotten to know her quite well, and we enjoy seeing her when we are in the valley. We highly recommend this company!!

Poorly managed company. Stayed in a lovely property for 30 days. A week after check out we get a…read moreHUGE bill for a cleaning fee that was built into the price. We sent videos and photos of the home upon check out, which we left in cleaner condition than when we received it. The home was dusty and covered in hair when we checked in. They were billing us for 3 extra hours of cleaning when we cleaned prior to leaving (washing towels, sheets, dishes etc before vacating). They also got incorrect dates of our pool heat during the holidays. Honestly, they need to either hire more people or actually hire competent people. Will not rent another property from them and will stick with Acme House instead. UPDATED - Company is so worried they took down the Google review. Poor business practices. Honestly the home was left CLEANER than when we checked in. Note, upon check in we didn't mention this as we just cleaned ourselves (long black hair everywhere, stains on sheets and towels, dust in corners etc). Physically our dog is too big to fit under any of the beds in this property so please do your homework prior to accusing guests. Instead of gaslighting, you should actually take the time and care to review videos and pictures guest provide to you upon checkout. Perhaps then maybe you'd stop mixing up your properties (in reference to pool heating). Keep in mind reviews on Yelp are from clients vs guest which speaks VOLUMES... Again, use Acme House vs this company on your next visit to Palm Springs. The end.

After having interviewed a few property management companies, we feel very fortunate to have…read morecontracted Blue Coachella to manage & care for our home. Manny & Robert are true pros. They are energetic and resourceful. True team players. Whenever we need to communicate with them, they respond quickly. It's so nice to have such a talented management team, take care of everything. Whatever issue the property might have, their resources correct it quickly & effectively. Both Manny & Robert are "hands on" managers. They do whatever needs to be done so that every rental goes smoothly. We really appreciate that they take the time to screen all potential tenants, carefully. Thank you Robert, Manny & crew for your superior efforts! Looking forward to teaming with you, for a very long time! Blue Coachella truly is a Five Star management company!

For the price we paid their were lots of broken things that needed attention and fixtures but of…read morecourse this house was up for sale so that's why they weren't fixing it . Also, the fact that someone comes by just to drop off chocolate really set me uncomfortable because it was random and invasion of privacy so i feel like, if that's their protocol, they should change it . Also i've stayed at air bnb a lot in palm springs and this place was the first place that didn't allow music outside, which was a bummer so maybe that should have been disclosed before i spent all this money to not be entertained. We will definitely not be booking through poolside vacation rentals again.

One of the best vacation rental companies I have worked with. Great communication and quick…read moreresponses with any issues. They really go above and beyond. Can't wait to use them for our next Palm Springs trip. The house was clean on arrival. Really cool property layout. The cabins in the back are very cute. Would definitely stay here again!

Finding a property management team that actually delivers on their promises can feel like searching…read morefor a needle in a haystack, but Deja Blue is the real deal. I cannot recommend this team highly enough. Since handing over my property, the experience has been nothing short of transformative. * True "Hands-Off" Experience: They really do handle everything. From rigorous tenant screening and maintenance coordination to the finer details of local compliance, I haven't had to lift a finger or worry about a "middle of the night" emergency call. * Flourishing Results: My rental performance has never been better and they optimized my pricing perfectly. * Elite Customer Service: Their communication is top-notch. I'm always kept in the loop with transparent reporting, and whenever I have a question, they respond with professional, expert advice almost immediately. If you're looking for a partner who treats your investment like their own while providing a seamless experience for both owners and guests look no further. Thank you Deja Blue!

Josh and his team are absolutely amazing! I have him overseeing one of my properties in Palm…read moreSprings and he is always on top of the listings and giving me feedback on customer's stays. Also, he answers his phone and responds quickly unlike most other places. We are thrilled to have him and his team represent our home. You need to have him represent your home or else your missing out.

We decided to book this house for my sister's bday celebration and I am glad we choose this house!…read moreFirst of all the house decor is so beautiful they have so many cool picture frames of famous artists, this house and super clean and has 5 rooms and 3 baths all perfectly clean I recommend This is amazing home for any vacation. Its super clean, spacious, beds are comfortable, loved the decor, especially all the pictures throughout the house. Easy in and out access and the house is conveniently located. We enjoyed the pool and spa and slept wonderfully as the neighborhood is so peaceful. The host respond fast to any questions and have the house on point! Will return for sure! And they are pet friendly!

Beware when making far-in-advance bookings with this company. Despite countersigned documents and…read moremultiple confirmations that the reservation price I booked at would be honored, this company cancelled my booking that I was looking forward to and made plans with friends for staying at. I even mentioned underpricing when confirming whether the price I booked at would be honored, and was assured that the price would in fact be honored. I thought this was a legitimate business and superhost, but I will obviously be avoiding this company in the future and taking my business elsewhere. As a lawyer, I personally find their practices shady.

Beware booking through this company- we booked using Bookings.com App, which I've used successfully…read moreall over Europe & USA to book penthouses to condos & hotel rooms. This time, what you see is NOT what you Get. False Advertising!! Pictures of a much higher end unit in a High end community ( Legacy Villas) are used to bate you into booking, then they Switch the unit to a low end dump at a low end hotel. Sandy blamed problem on Bookings.com for "mixing up the pictures ". She did not offer any refund or credit, even though we were clearly mislead. Coffee machine in unit was broken. A new one was sent a day later. Pools smelled of excessive chlorine. I felt terrible being a victim of a bate & switch Scam. We will never book with this company again. Beware of Very Mediocre Units & Customer Care & False Advertising in Pics.

We booked a rental back in September for a January booking and they cancelled the reservation the…read morenight before our trip at 6:40pm with no explanation and no alternative, telling us it was sold out. I tried calling and no answer and is blown away by the lack of customer service.

Do your homework before you hire Robert and Monique to manage your Short-Term Rental property. I…read morewould describe what I experienced with Escape Vacation Homes managing my STR property for 14-months with 4 words, over commit and under deliver. I was initially sold on Robert and Monique's concept of a small "boutique" property management company that cared more for your home than the big companies. Unfortunately, that is not what I experienced. I've now been with Air Concierge for 6 months (JUL-DEC 2023) and have a side-by-side comparison on the key points that matter for hiring a property manager to manage your STR. * Performance - at the end of the day it all comes down to numbers, and the numbers are objective. o Net Income was 270% higher with Air Concierge. (performance for a full 12-month period with Escape was 10% of Robert's original estimate) o Reviews - Air Concierge quickly got 5 5-star references for the property with great write-ups on the property and the experience. During that same period Escape produced zero references (Escape only produced 1 review over 14-months, and the comment only referred to a "smooth transaction", nothing about the property). * Reporting - Air Concierge's owner's dashboard is excellent. I can instantly see gross revenue and net payouts, profit margins, occupancy rates, unrealized revenue, etc. Everything that I need to financially manage my STR. With Escape getting this information was a manual process of compiling data from multiple reports that had inaccuracies and were missing data (like missing dates for invoice items (an IRS requirement)). When I'd ask for clarification, the responses were slow and curt (it took 18-days to get a response on the missing invoice item dates). * Service - Robert and Monique run Escape Vacation Homes with banker's hours. If you need service as a property owner outside of those hours, you'll get an email response stating that they'll respond within 2-days. In my experience, that rarely happened, as many of my inquiries were never responded to, or, if there were 3 questions in an email, they'd respond to 1 and ignore the others. With Air Concierge I have a team supporting me that has been impressively responsive to all of my asks. * Home care - With Escape there was always something that needed attention when I arrived at the property, like my grass being mostly dead (using Robert's preferred landscaper), or me being able to write my name in the dust on the counter after being charged a refresh service the day before. Once my Ring camera for the driveways went offline and I asked Robert to spend the 5-minutes that it would take to reset it. I returned to the property nearly 3 months later and had to reset it myself. If you think they'll be that set of eyes watching your property while you're out of state, they won't. The experience so far with Air Concierge has been outstanding service, and my home is immaculate when I visit. * Fees - Escape's onboarding fee was 20X more than Air Concierge's, and several of the tasks that Escape promised to perform, like labeling light switches, were never done so I had to do it. Air Concierge charges 28% less per full cleaning and 90% less for a refresh, and provides vastly better service. Based on the Ring camera footage, the Escape cleaners spent roughly half the time that the Air Concierge cleaners do which explains why there wasn't a single visit to the property where I thought I was getting my monies worth from Escape's high cleaning fees (full or refresh). And I felt I was always being nickeled and dimed for Robert and Monique's "services", from Robert charging me his hourly fee to call the pool guy when the heater malfunctioned, to Monique charging me her fee for restocking, or $0.11 to print a piece of paper, all fees that I am not being charged by Air Concierge.

My family and I stayed at a beautiful property in La Quinta's Legacy Villas and celebrated our…read moreson's birthday, it was an amazing experience. Top notch beautiful location with breath taking Mountain View's. Robert and Monique had everything organized upon our arrival, making the check in process seamless. The villa was very clean and well stocked, you could tell they were expecting our arrival as they left music playing and lighting, very cozy! We had no problems having guests for the birthday party as Monique cleared all of our guests with the gate beforehand. Robert was easy to get a hold of with any questions we had. We would highly recommend Trusted Property, Robert & Monique offer first class customer service all the way! They are honest, easy to work with and they truly treat their guests like family. We look forward to working with them on all our future vacation rentals!

Stayed here for a golf trip with friends and had a great experience. The pool and backyard are…read moreprivate and feel resort-like, and the house had plenty of space for our group. Everything went smoothly, the neighborhood was quiet, and it was a perfect place to relax after golf. Would definitely stay here again.

This is my second time to rent this property. It was amazing 7 years ago but has fallen to a…read moreterrible condition. Everything on the property is in disrepair. We had one toilet that leaked waste water from the base. This appeared to be a long term problem as the baseboard was warped and deteriorating. This was a disgusting issue. Many other issues were found in the bathroom plumbing. All of the outdoor furniture is worn and ragged. The bedding was extremely worn. The TV's in the bedrooms would not function without a great deal of effort. There is clutter everywhere. Parts of the garage were not usable as there were piles of junk blocking full use of the parking. Below the grill is an awful accumulation of trash and dirt. I provided the owner photos of these issues but he questioned my concern. The entire property needs an overhaul and deep cleaning. It is certainly not in a condition to warrant the current pricing!