I called on Friday and talked to a guy. He said they had appointments available this week, so I…read moremade an appointment for today, Monday, at 6pm. I got a confirmation email. I filled out all of the necessary paperwork and showed up at 5:45. The door was locked. So I waited. No one showed up. I called and left a voicemail message at 6:10 and sent an email at 6:20. I left at 6:25. It's now 7:00, and I have not heard from anyone. So unprofessional. I'll update this review if they make it right, but I may just go somewhere else. Update: it's now Tuesday at 1pm, and I have not heard a word from this place by phone or email. They've had all morning to contact me. I'm wondering why they're ghosting me when all of the other reviewers had such great experiences. At this point, I don't care if they contact me or not. I will not be updating this review to a positive one either way. I've made an appointment at another place.

Easy to make an appointment, nice service! He took time to make sure everything is all good. Very…read morefair price.

My family of four went to get the TSA precheck done. My wife and two teens had an appointment for…read morethis time slot, I had made one for another day. I asked if he could process me too and he simply and straightforwardly asked if I had filled and submitted my info online and I said yes I had. He said okay then you'll be last. Great! I was a little worried about his demeanor but through simple friendly engagement he seemed to loosen up a bit and then a lot! He's got people coming for this service just about every 10-15 minutes so I can understand his need to be efficient and accurate in order to serve all of us. And he was all of that, we just were trying to make all of our time there more light and enjoyable and he responded well. He provided exactly the service that was advertised and expected and the pricing was a bit lower than other nearby locations so a good value too. Simply submit your info at the TSA website https://tsaenrollmentbyidemia.tsa.dhs.gov/ and book your appointment and you'll be in and out of there in less than 15 minutes! Easy peasy.

I do not recommend renewing or enrolling in TSA PreCheck here. The employee who helped me was…read moreextremely rude and seemed unfamiliar with the renewal process. According to the TSA website, you can renew your TSA PreCheck up to 6 months before expiration. Even though I was within that timeframe, she repeatedly told me I was "too early" and should come back closer to my expiration date. I explained that I'm traveling next month and wanted to avoid any issues, but instead of helping, she suggested I just travel with my marriage certificate. Nobody wants to carry unnecessary documents while traveling when this could simply be handled correctly the first time. On top of that, she claimed my Known Traveler Number account didn't exist. I had to repeatedly ask her to enter the full account number correctly before my information finally appeared. After that, she continued the interaction with an obvious bad attitude, huffing and puffing the entire time because she clearly did not want to help. The owner was not helpful either. If I hadn't been persistent and informed about the TSA renewal policy myself, I honestly don't think this would have been completed properly. Very disappointing customer service experience. Save your time and money and go elsewhere!

This place is amazing!! The owner Happy has helped my mother and I to retrieve many voice messages,…read morevideos, and music. His work is excellent and we have been pleased with all the results. Happy is very friendly and always goes above and beyond to help with your needs!! His costs are reasonable and I highly recommend his services to anyone!! This place definitely gets our five stars plus!!

Great business to get copies of photos or prints among other services. I needed small photos for a…read morelocket and Jessica was so helpful and patient. The quality of the photos were great. I will continue to bring my business here...I've also had copies of CDs/videos made, fast and perfect. Thank you!

Needed a live scan done same day and this place was able to get me in quickly with no issues. Staff…read morewas very nice, professional, and made the whole process easy. I also called around to several other places beforehand and their pricing was much better than many of the others I contacted. Fast service, fair pricing, and great customer service. Definitely recommend if you need live scan fingerprinting done.

I needed to get my fingerprints done for work, he also takes payments through phone if your job…read morewill be providing you with financial assistance on this. I contacted the owner and he was able to fit me in for an appt the next morning, it was a quick process overall and the owner is kind and friendly, I would recommend this business. Thank you!

I have always received such incredible Customerservice when I bring my packages to this location…read morethe ladies are very kind and reliable.

The gentleman on site who took care of my business this morning was courteous, professional,…read moreno-nonsense personable, and above all, knew EXACTLY what he was doing. I am most thankfully impressed!

The staff is helpful, the store gets busy and they handle it well. I'm a regular there.read more

My visits to this store have just been to do quick returns that require a physical UPS location…read more(Happy Returns). They are located off of 242, between Concord and Willow Pass, and have decent hours (7:30am-6:00pm) making it super convenient to stop by pre/post work. On the Cheese E. Cheese end of Park 'n Shop, I've always been able to park right in front, greeted promptly, and in and out in mere minutes.

Services performed: Livescan and Notary…read more Quality: Judy was extremely polite, accommodating (she squeezed me in between appointments), and experienced. Whole process took approximately 15 minutes. Value: Livescans were paid for by hiring agency and notary service was extremely reasonable. Thank you Judy!

Judy was amazing! After having my fingerprints rejected at a UPS store, I reached out to her for a…read morethird try. The quality and service was night and day. She explained the whole process and had me verify all of my information. She was extremely thorough and knowledgeable, which put me at ease. The next day, I was informed that my prints had cleared for my new job. Her pricing was affordable and a great value considering all of her expertise. I cannot recommend her enough.

Very helpful staff. Kind. Friendly. Quick and easy place to get what you need done and you're out.read more

Everything went well. Joyce was absolutely knowledgeable and told me the step-by-step for what I…read moreneed to do when I claim my fbi/doj report. She's very kind and patient. I highly recommend her. I'd go back to her for any notaries/live scan etc. Her website is also very easy to use for appointment scheduling! Thank you Joyce

Easily the best place to get your Livescan done if you live in Contra Costa County, it is the…read morecheapest place you will find hands down. The owner is so nice and she gets you in and out quickly and even had great advice for certain situations you could be in :)

Betty was so amazing! Called her same day and told me i can come anytime. Very fast and…read morestraightforward. Definitely recommend her. Thank you Betty for welcoming!

I had pleasure of meeting JoAnn few years ago as she notarized some very important documents for…read moreme. Joann is extremely patient, kind, thorough and pays attention to every detail. Her knowledge and expertise in her service are impeccable. To date JoAnn is my Notary and Tax preparer. I highly recommend her services and I know you will not be disappointed.

From the owner: Keep your finances in expert hands; our certified team provides thorough tax preparation, notary &…read moreLiveScan fingerprinting services, so you don't have to worry.