Excellent service, professional and courteous driver. Dry clean limo. I highly recommend them.read more

Excellent service! Driver was very calm and polite to all my guests that attended. He actually…read morearrived 30 mins earlier and was punctual with all my locations and services needed throughout the day. The limo/ rental was very clean and fully stocked with cups, napkins, water, and ice. Lastly, the Audio system was perfection! Fully equipped with various jacks that was compatabile to my iphone. That being said, I highly recommend Richard Raymond Limos. He will definitely be booked for all events that I have planned! Thank you guys again!

I've used Success limo for an airport pick up service and can definitely say it has been the best…read moreservice I had. Must say the driver (Abe) is very friendly, professional and the rates are reasonable.

Success Limo is an extremely professional, reliable service to deal with. We have used other…read moreservices in the past and they far exceed every other one. The cars are new and spotless. They are very punctual (actually arrive early each time). The drivers are impeccably dressed and always so pleasant. Their rates are very fair, too. Customer service is their top priority. I would never use another service. Give them a try - you'll be 100% satisfied!

We've used this provider twice, each time for approximately 90 minutes. Both cars were good…read morequality, one driver was especially good, the other all right. Our first reservation contained a surprise because the final charge was much higher than the original barebones quote in that tolls, other fees and a mandatory tip were added. But the rides were comfortable, on time and pleasant. I'm giving 5 stars because I suppose the charge thing is standard in this industry.

Terrible experience due to lack of professionalism from the driver assigned to us. The vehicle was…read morethe correct model and size, and it was clean; however, the arrival was 2 hrs past the agreed time, and the driver failed to confirmed this to their base office which caused us additional hours charges. Additionally, the driver had little respect for the all-ladies group, as he made several side comments and showed dismissing facial expressions suggesting dislike for the latin group; he then turned out to be a pervert as he was caught filming a video (selfie-mode from the drivers seat) of the group as we were dancing and laughing for his pleasure and personal viewing. When confronted he said he liked the music and we asked him to delete the footage from the phone and the cloud. He played dumb and continue to be disrespectful towards all women in the group. We requested a full refund and asked for a formal apology which 1 more later is still pending. DO NOT HIRED THIS LIMP CO.

I've been using Time Limousine for both my business and personal airport travel, and they are…read moreconsistently outstanding. They are always responsive, perfectly on-time, and reasonably priced. Using their service takes all the stress out of getting to and from the airport. I highly recommend them to anyone looking for a professional and reliable car service.

We had to bring my wheel chair bound parents, 96 and 92, from Cresskill NJ to La Guardia at 6AM on…read moreroute to NM. The driver could not have been more helpful and efficient in his services and put us at ease with such a difficult task.

One star for him actually showing up on time. 0 stars for everything else…read more Why, you ask? I'm generally a very nice guy, and can tolerate a lot. Not this. 1. The driver was sick. Not sniff sniff sick, but cough hack cough gross cough sick. I'm just glad his window was open most of the ride so we did not hang out with an incubating virus. I'm going on vacation, not taking a trip to the CDC. 2. Who drives through the Lincoln Tunnel and purposely opens the window all the way? Any NY or NJ resident can attest to the questionable air quality down there. 3. He was texting and emailing while driving. Seriously? Illegal. Unsafe. I want to live. Every time his iPhone made a noise (text, email, whatever) he unlocked, looked, and addressed it. 4. He drove like we were very badly losing an F1 race while driving in a Suburban. Routine 3-lane shifts, tailgating, playing chicken with busses. Topped out at 87mph. Seriously? What the hell is the rush? SLOW DOWN. 5. See number 4, add number 3. Even more emergency braking because of this. Exponential amounts of stress. 6. Did I mention he was sick? Yup. 7. My quote from Hoboken to JFK was $88. Not $104. 8. $8 charge to use my credit card?!? What now? Why was that not in the quote when I explicitly said I was charging this? 9. We got there. I was livid. I argued the $104. I finally said whatever - and then he said "that doesn't include tip." OH? I threw a few bucks down in cash and left without saying anything. 10. Went thorough security, livid. Called the company, they were nice. Took a very detailed complaint and said the manager would call me back, he wasn't in yet. I'm out of the country right now (vacation in the DR) but I hope, for their sake, I have a voicemail and direct contact information for the manager on my phone right now. 11. They must have then called the driver to tell him I lodged a complaint --- because then he called me. On my cell. From his cell. To yell at me. And say he was not texting. To say he drove fine. To say I was rude. To say he left us alone the whole ride. Let me repeat - the driver called me. To bitch. At me. Don't call me - that's your manager's job. This is the definition of unprofessional. This is a service business. Your job is very literally to drive me to a place. Safely. Not like we are racing. Don't play with the traffic. Quit swerving around. I paid for a relaxing ride to JFK, not a race in a death trap. 12. I called the company back again and told them the driver called me. I want a full refund. This was a nightmare. Judging by the generally positive reviews, I'm sure there are better drivers. But at the moment - under no circumstances do I recommend this place. Maybe we'll talk when I get a full refund and a coupon for a large % off my next trip, should I ever choose to try them again. Update: the manager texted me and is aware of what happened. We will talk when I am back - and we'll see what happens. Update 2: Got charged for 60% of the total trip and I have a free ride to EWR if I want it....nah.

Worst service ever !! I called 6:18am for a pick up he said 20 minutes. .. 25 minutes later still…read moreno car. I call back he says he should be here around 6:45. .. 6:45 rolls around still no car. The driver then calls and says he's 10 minutes away. Okay no problem. 15 minutes later still no car. I call back he still says he's 10 minutes away. At this point I'm super late for work. I call the dispatcher back. When I said hello he tried to act like he didn't know the car didn't come yet. He says another 5 minutes. 20 minutes turned into an hour and a half !!!! I then asked for a discount and he tried to give me a measly $5 off. Terrible & liars.

Had a 4am pickup going to Newark Airport. Clean, black town car arrived on time. Driver was…read morefriendly. Felt safe at such a weird time of night. Reasonable price.

I use Max for my near weekly business trips and he is always on time, prompt and courteous…read more Has a special were you spend $50 or more on 5 trips and you get a $50 credit.

I requested a quote in February and received a follow up text in March asking if I was still…read moreinterested in booking. The quote was fair so I booked a one way from what I thought was the Manhattan Cruise to home. Turns out both my pickup and drop off addresses were incorrect. Archi handled my changes and questions with grace and courtesy. Our driver, Yaffie waited patiently due to a delay in disembarking. Our ride home was smooth enough to take a nap. It was a pleasure using this company. I highly recommend! I hope I have the opportunity to use them again. Thank you NY City Limo!

1 STAR - WARNING: MY EXPERIENCE MATCHES THE "SCAM" REVIEWS…read more I hired Archi from this company for a 3 day private driver service in New York and prepaid $2,500. Two days before my trip, my flight to New York was cancelled due to a blizzard. His own website clearly states that customers are entitled to a refund in this situation. When I requested the refund based on his written policy, he immediately became hostile and began sending aggressive messages saying I would not be refunded. The tone and volume of the messages were completely unprofessional and honestly alarming. Instead of honoring the policy on his own website, he repeatedly harassed us over text. To avoid further issues, we rescheduled our trip two weeks later and he confirmed he would provide the service we already paid for. Then our flight was delayed by ONE HOUR. After that one hour delay, Archi suddenly claimed we owed him $15,000 for "wasting his time." This was never mentioned in any agreement, contract, or policy. He began sending more aggressive messages demanding this amount. At that point it became very clear something was not right. After digging deeper, I noticed something concerning. The Google reviews for this company are almost all perfect 5 star reviews that read extremely generic and similar to each other. Meanwhile the Yelp reviews are significantly lower and describe experiences very similar to mine, including accusations of scams and aggressive behavior. Based on my experience, I strongly encourage anyone considering this service to do thorough research and communicate only in writing. I have screenshots of all messages and policies referenced above. Proceed with caution.

I have been using their service for airport and car service rides for years. First rate operation…read morewith unparalleled customer service. always on time and professional to the max. If you need someone dependable for your next ride, don't look any further.

Zeke was super nice and respectful! smooth ride. def reccomend!! car was clean and he was…read morecommunicative