Very pleased with all the staff and care and concern about my other medical issues and current Meds updates.

Avoid this place! Poorly managed. Very unprofessional, untrustworthy, quality of care is very poor. Terrible at communication. Chairside manner of the dentist (Dr. Shin) is the worst I have ever experienced. They do not care about their patients whatsoever, and are very misleading *Beware...they will bill your insurance for things you never received. A quality of care complaint has been filed against them. And next will be to the fraud department. *Also only open 2 days a week. How they are still in practice, I have no idea. But they shouldn't be. read more

Dr. Lee & his staff were simply amazing from start to finish! My front tooth needed a new implant with a lot of work as far as adding bone to ensure my single tooth implant wouldn't fail! Dr. Lee was very thorough and held his staff to thee highest standards! My process was a long one and well worth the wait! So I finally got my new front tooth put in and when all was said and done I was simply amazed on the fitment and overall look of it! Hands down Dr. Lee and Real Dentistry take care of you. read more

Awesome experience Dr Kang was supper friendly and honest. He didn't rush my implants. The office staff is friendly. Overall great experience! Thanks to the whole team. read more

Had an appointment today. Dr did the exam and told me that he recommended a deep cleaning. I let him know that I only wanted services that my insurance would pay for. I was told that if I did not pay for the deep cleaning that they would not do the routine cleaning. If you want to be strong armed for more money this is the place. Really disappointed, someone close to me recommended the dentist. Too bad greed got in the way of finding out if he was any good. read more

Been going here about two years now. Needed a few crowns, deep cleaning, and cavities. I thought their work quality was excellent and they also do a good job at explaining the all thats needed. So far have had a great experience and will continue going to them. read more

Read the other reviews carefully others have commented on the shady price changes, keep an eye on your credit. Note the older reviews are for Dr. Hercules Real. The practice was sold quietly to a new Dr. It's now 2023 and this new Dr. just hit my credit for a $500 bill dated back to 2015, lol. If anyone knew Hercules he was an amazing person but literally trapped you and forced payment in full before even finishing the work. Just to emphasize how shady the new Dr. is I walked past his office daily to mine, no comments, letters, notices, nada just a hit to the credit 8 years later :) read more

This office is always so courteous and answers their phones , books appts quickly and professionally ! The dentist is really thorough in his explanations as well. So, I know exactly what is going to happen on my visit and my kids visits Staff is also very polite and nice ! I forgot her name, but the lady who took my X-rays noticed my lips were really cracked and she carefully applied petroleum jelly so they wouldn't start bleeding during the following exam That was a very professional and caring gesture , kudos!! read more

I was a new patient today and I have never been in an office that has such state of the art equipment. I had x-rays I had my whole face survey to see what was wrong with my teeth. I was so pleased with the results. No lies just the truth. I had no cavities. I'm a senior citizen, and I have no insurance they treated me royally. They clean my teeth with such loving care as I might say I highly recommend this dentist or this group of dentist called real dentistry in Fullerton. read more

I really recommend the dental office 'Real Dentistry'. It was my first time to visit the dental office in the U.S. And I felt comfortable for the treatment and they were so kind and nice to me. My English is not 100%, so I concerned about it. But they have Korean doctors and staff. Besides Korean doctor and staff were so nice and kind. If you are looking for a good dental office, I recommend 'Real dentistry' :) (I'm Korean and I've been living in the U.S. for 4 months. So my English is not correct.) 미국에 와서 처음 치과에 갔습니다 스케일링해야해서 여기사는 친구한테 물어봤더니 친구가 Real dentistry를 추천해줘서 갔는데 아주 좋았습니다! 한국에서 온지 얼마 안돼서 어디가 잘하는지 미국치과는 어떤지 전혀 몰랐는데, 선생님들이 다 친절하고 영어가 부족한 저를 배려해주셔서 아주 편하게 진료보고 왔습니다 :) 특히 한국인 선생님들이 친절하게 잘해주셔서 너무 감사했습니다! 다음에도 치과가야하면 여기로 가려고요! :) read more

This office is wonderful! I love coming in here. The staff is so kind and helpful. They are very accommodating to schedules and type of work I need done. The cleanings are great and the doctors are very knowledgeable about all sorts of dental issues and able to help our entire family at all ages. All front desk staff are so fun and kind! read more

I got a coupon in the mail for a cleaning and x-ray so I decided to check them out. The staff, Gladis,the hygienist and the doctor were all very accommodating and friendly. It didn't take much time and I was in and out in about an hour. They recommended some coating on my teeth that had recession but they didn't try to hard sell me too much so that was nice. Overall I was very happy with my experience with Dr. Lee Guodong and his associates. read more

Real Dentistry - Cosmetic Dentists Near Me - Fullerton, California

Just called to make an appointment but the front desk lady keeps asking all kinds of random personal information that is nothing related to the insurance or actual treatment. Called for 15 min with no wait time but still could not make an appointment. She said she would call back with an estimate and just hung up as I started talking to ask for when the actual appointment time would be. read more

Very great dental visit. They took great care of me and the cleaning was thorough and efficient. Highly recommend if you are in the Fullerton area read more

It was my first dentist in the us. Everyone at the office are friendly. And the office is very clean.

Another great trip to Real Dentistry. The doctors, assistants and staff are all so competent, kind, and accommodating, they make going to the dentist almost fun! read more

This place is a scam. I literally went there to get a specific tooth fixed. The dentist told me nothing was wrong with the tooth. Yet, till this day, I have a gap in this tooth that traps food everyday. But..... he found 4 other cavities to work on. Oh, plus I needed a night guard because I grind my teeth. The nurse tried three times to get an imprint. I guess she failed, because I woke up every morning with my mouth guard sitting somewhere on my bed. $300 (insurance doesn't cover) Plus, when I got my fillings, I had to go back twice, the same day to tell the dentist, ummm.. I feel a sharp edge. He told me, no you don't. But my tongue was telling me, yes you do. To top it off. Today they called me to tell me that my appointment tomorrow is canceled, because they no longer accept HMO insurance. Well, too bad. I already found a different dentist. read more

I have complete confidence with Dr. Shin and his staff. He is very personable and professional. Won't do unnecessary procedures. Thank you so much Dr.Shin. read more

At first I chose this dentist office because it's close to my home, and in a very nice building, and they accepted my insurance. After I arrived the inside was so clean and modern and the receptionist was very friendly. They started my X Rays immediately and the technology was very impressive. They had an X Ray machine that circled you and took a panoramic view of your teeth. The place was very high tech, new, and modern. The X Ray tech was very pleasant as was the doctor when she came in and checked for cavities, and bone loss. I had 2 cavities which I was expecting because it had been 18 months since my last cleaning because of Covid 19. I was assured they do not use amalgam like my last dentist used. I go back in 2 weeks to fill the cavities and then a deep cleaning. I chose this dentist not knowing what to expect but I feel like I hit the jackpot by coming here. I would highly recommend this dentist office to everyone. They were all so nice. read more

Dr. Gundong's observation of my need to find and restart using my retainer was epic. I would have never thought to do that. Thank you for your great care, Dr. Gundong and staff! read more

I enjoyed my visit from start to finish. Making my appointment and filling out first time patient forms was easy thanks to Laura. Maria showed me to my room and did an amazing job on X-ray's. Andy made sure Dr. Hwang got the support he needed to fill my cavity. After a painless numbing injection, Dr. Hwang got down to business! All fixed up and smiling. Thank you all. read more

All staff and Doctors are so friendly And the treatment did not hurt at all, he is an amazing dentist. It was great experience. read more

I had an awesome experience with the staff and the dentist.They broke down my treatment plan step by step and start my procedure right away.My schedule is really tight the dental manager and the receptionist work together to build a plan we're I can still stay on my schedule at work.I am looking forward to future visits!! read more

Finally found a dentist in my area that takes my insurance. Everyone here is super nice and accommodating, and make me feel very safe during the pandemic. They care about making me comfortable and fully explaining everything and the care plans they come up with for me. Would recommend!! read more

Been coming to Dr. Real's office for years; even before they were here at this location. The staff here are always so friendly and hospitable. In the waiting room, they have a TV where they can put up any show that is on Netflix (I believe). The office also has refreshments, such as water bottles, some tea, or K-cups with a Keurig machine. This makes waiting at this room a lot better and more comfortable. The dental staff is really attentive and they try to make conversations with you as well. I don't believe Dr. Real overbooks, meaning he can give you the attention that you require. He goes through the process of checking if your gums are healthy, getting x-rays done, and cleaning (if this is a normal check-up). Overall, I would definitely recommend this dentist to others! read more

My family and I have been patients of Dr. Real and his staff for about 5 years and we wouldn't consider going anywhere else. Dr. Real is an amazingly knowledgeable dentist and always keeps up on the latest techniques. It's good to know our dentist attends weekend seminars and strives to keep current in his profession. Unlike a lot of medical professionals we've experienced, Dr. Real honestly cares about his patients' well-being. The staff are always friendly and I rely on their reminder texts about our appointments. My 15-year-old daughter just recently got Invisalign braces with Real Dentistry and I made my 4-year-old's first appointment. It's great for kids because they can watch movies during their exam and teeth cleaning! Keep up the excellent work Real Dentistry! read more

AWESOME Dentist!! That's 1 word that came to my mind to summarize Dr Hercules! Dr Hercules is very kind, nice, and patience! He knows how to calm me down and took care of my teeth. His office charged me very reasonable and his staffs are as kind as himself! Thank you again... read more

Have been coming here for a few years and they are great. The staff and the dentist are very friendly and explain everything before they proceed. They have been able to work with my insurance to help with the cost of treatment and I don't feel like I've been taken advantage of. read more

Patients beware! The front office is rude and unprofessional. I was hung up on and told that they did not want me there by Gladys. I had been a patient of Dr. Real for 14+ years. I had the office reach out in late September/early October to schedule an appointment since I hadn't been in since early 2019. This call was pleasant but at this time they should have told me about Dr. Real no longer being with the practice. This caused a bad taste in my mouth because of what transpired. My appointment was scheduled for 11/11 which was Veterans Day. I never received a call the Friday before confirming my appointment or an email, which is normal practice for this office. So I was questioning myself that I had written the date wrong in my calendar and that the office was probably closed for the holiday. I called first thing on 11/11 and made several calls hoping someone would pick up to confirm my appointment. No one did AND the voicemail box was full and DID NOT state the office hours so I couldn't leave a message. On Tuesday 11/12 I received a call at 3:06pm from Gladys saying the office had received several calls from me the day prior and wanted to check in. I told her the situation, figured they were closed for the holiday --- to which I was told no we were open and I had my appointment right. So then I was irritated because no one had called me yesterday to ask about me being a no show and she tried to blame it on being short staffed up front, or even a call the prior week confirming my appointment. I then told Gladys I didn't call just once, but several times, and that the voicemail box was full so I couldn't even leave a message. I did not yell, I was vocal in my concerns and expressed my dissatisfaction. She then asked if I would like to reschedule. I politely said no, not at this time. I said this because I'm about to be on the road for a month for business travel and would call later. After I said that Gladys replied "Good, we don't want you here" and hung up on me. That is not how you treat patients. I immediately called back to ask for Dr. Real to which at that point she told me, and she obviously knew it was me calling back, "Dr. Real no longer works here. He sold the practice over a year ago". To which I told her, that's a lie as I was just in their earlier this year. I asked who was the dentist no on staff and she replied Dr. Lee. I will not be returning and they have lost a long time patient. This is rude and unprofessional behavior of any office. read more

Doctor is very sensitive for our teeth .he explains everything clearly .& makes sure that we understand what he is doing & why . He is the best read more

So.. I hate having to write this review but I definitely won't be back here... I came in to have a potential root canal examined on a tooth after just having one done a few weeks before and they told me a couple things. 1) it definitely was in bad shape but much worse than I thought and I needed to see an Oral surgeon before they would help me. They told me basically my whole mouth appeared infected. It was horrible. I was so scared and upset that I cried in the office as I've already been through so much over the past few months, having maxed my insurance and paid $1000's out of pocket at only 20 y.o. just to stop the suffering the first time.. 2) they told me the crown I JUST had done on the first tooth was cracked and I needed to pull it: another $5k procedure between the extractions and putting in a fake. Well, after I spent another $120 out of pocket just to have a chat with my oral surgeon about what they said, he laughed and said This guy was nuts... he found my sinuses (and they were not infected). That's the big "infection," he thought he saw and suggested pulling multiple teeth to solve. Moreover, my 3 separate opinions on the crown said it was not cracked at all and pulling it would be the dumbest decision I could ever make. I did end up needing another root canal which was absolutely devastating but despite the $350 I would have saved to have it done here, I simply could not make that choice. I will not be returning to this dentist and honestly I can't make any positive recommendations to my friends or family because between the office visit here and the cost of the oral surgeon I lost an additional $145 pursuing a majorly stressful goose chase and of course to add in the embarrassing event of crying publicly at their office over these non-existent diagnosese I feel pretty negatively about this place and I do not trust the advice given here. read more

Everyone at this office is great! They have very short wait times, up-to-date equipment, staff members who answer questions and explain everything, and great dental work. It's easy to make appointments, and they don't try to sell you more than you need. I'm so happy I found them when I moved to the area three years ago. read more

Thank you so much Dr. Hercules Real for making me smile again! I never thought it was possible for me to smile like this again. For so many years, didn't think that this little spot on my teeth would be able to be fixed, or go away. You however, brought back a little more confidence in myself. Thank you for making my dream come true of being able to smile with white teeth again! I know you're not completely done however, but, I know you will continue to do wonderful work. Thank you for all that you do for not just myself but every single one of your patients! You really know how to brighten our day! If you truly want a denest that will make you feel comfortable go see Dr. Real! read more

Dr Lee is amazing and so is Gladis! They take such good care of their patients. I had to get a lot of work done on my teeth, to be honest I was nervous bc I've had such bad experiences in the past with different dentists, Dr Lee and his staff made the whole procedure/experience painless and seamless. Gladis even checked in with me a few times after my procedure to make sure everything was going well. If you're looking for a new dentist, even if you're not in the Fullerton area, go see Dr Lee. Glad I was referred to him. read more

I've been coming here for a few years and I always have an excellent experience! The staff at the front and all of the dentists and dental hygienists have been nothing but kind and friendly. I would highly recommend trusting these people with your teeth. As someone who has had TERRIBLE dental experiences in the past, this place is the best thing I can ask for. Thank you to all the workers! read more

Dr. Real is the best dentist I've ever been to see. I'm scared to death of going to the dentist but my 2 visits so far were completely stress free. The whole staff there has it together which, in my experiences, isn't always the case with a lot of medical professionals. You feel like you're in competent, caring hands the whole time you're there. All the staff I interacted with were so friendly and relaxed which helped me relax. I highly recommend Real Dentistry. It's how the experience of going to the dentist should be. read more

I do need to share my own experience in regards with overcharges of my copayment. I did pay over 4k for my crowns, filling, removal and infection treatment, but found out that, according to my plan, I was supposed to pay only $570. I just got a refund from Cigna after I did file a complaint. If you feel suspicious of overcharges, call health insurance provider's customer services. read more

Don't go here. Incompetent front office staff. Kept changing what my payments were after insurance. After all, I couldn't trust what they were quoting me. I still am not sure they know. Terribly managed office. Never in my 55 years had such terrible experience with a dental office. read more

I'm not really sure why this dentist office has such high reviews. My bf and I had a terrible experience. Everything was a hard sales push/money grab. It is my belief that they will push every new patient to get a "deep cleaning", which for us was quoted as "$50 / quadrant". We refused the deep cleaning and asked for the regular cleaning covered by insurance. It lasted all of 3 minutes and was the quickest "cleaning" I have ever had. Not everyone has 100's of dollars to pay out of pocket. The tool they use to measure how deep the gum pockets are was definitely being shoved harder/deeper into my gum than it should've been to skew the results. But what do I know, I'm not a dentist. I'm sure if I get a response here that's essentially what will be said. Just be aware, at least if it's your first visit, you will leave here paying at least $300 due to their pushy sales staff. read more

I recently had a deep cleaning here and the dentist was so good, it didn't hurt at all! The staff is very friendly professional and personable. They have a clean, welcoming practice and free coffee and water in the waiting room. read more