Called first thing this morning for an appointment. I was able to get my tires put on at 10am. I…read morearrived at 9:30ish, checked in early and my car was immediately taken in. The tech said it should take an hour. Went for breakfast and returned before the hour was up (around 45 mins.) and the work was completed. My tech Matt did an exceptional job. He was kind, friendly, knowledgeable and professional. The gentlemen at the front desk for check-in were polite, respectful, and provided excellent customer service. Job well done! Completed as promised and on time! Highly recommend!

Definitely my 1st choice when it comes to my tire and wheels. My initial visit about 4 years ago…read moreLa Plata tire was able to resolve a TPS issue that the dealer couldn't resolve. Since then we have used them for tires, balancing and other work. Steve is always professional and makes sure we are taken care of. We have custom wheels and Steve works with us to make sure we receive the best tire for the cost for our vehicle.

Quick and easy service for a full synthetic oil change. Price came out to $90ish and for the time…read morethat it took to get it done, the value is certainly worth it. Jason was super easygoing - when asking about changing out filters or changing out the battery, I didn't feel pressured to do so once I said no. I definitely appreciate the ease of the entire encounter! I'll certainly be back again

So two visits to this location two different vehicles and two major issues with the customer…read moreservice and the persistent borderline harassment to add additional service that wasn't requested. When I first got there I inquired about a check engine light code and a standard oil change. However the technician was not knowledgeable nor cared about what I had to say. Furthermore, he ensured to ask me if I wanted to get a transmission fluid change and a power steering fluid change. I respectfully declined. Second visit different car same service requested oil change the car battery unexpectedly dies. Prior to my visit the car showed no signs of a weak or dead battery no lights were left on either. Then they proceeded to ask if I wanted my fluids flushed for over $200 absolutely not. Do not recommend this location go elsewhere or YouTube it.

Quick same day service to help me out in a pinch. Didn't try to upsell and knew what they were doingread more

Called last week on Monday to get an appt to fix the check engine light. They told me to bring it…read morein on Wednesday and I dropped my vehicle off by 8:00 AM. They never called me back, I called at 5:30 and they sold me they reset the code and I could pick my vehicle up. The check engine light came back on Saturday. I called back this Monday and they told me to bring my car back in Wednesday. Again, I dropped my vehicle off by 8:00AM, at 5:00PM I called to find the status of my vehicle, they did not come back on the phone. I drove to the location, and my vehicle had never been moved from the location where I parked it at 8AM. When I walked inside the attendant told me he thought I hung up the phone after being plashed on hold. He then told me that the mechanic did not get a chance to look at my vehicle, they only had 1 mechanic today. After making an appointment on Monday, and they never looked at it. I was so frustrated!! I told the attendant that having only one mechanic was not my fault as I had made the appointment on Monday. He said he could get my key. I told him so much for keeping my business local, he said Thank You and have a good day. I will have to find another repair location!

I scheduled an appointment to have my GMC Sierra Denali serviced at Meineke La Plata, MD, branch on…read moreFriday, February 6th. I request a brake check, an oil change, and a tire rotation. Later that same day, I called Meineke and was informed by what I assumed to be the manager that nothing was wrong with my brakes and that I could wait until two oil changes to have my brakes changed. I picked up my truck on Saturday, February 7th. The manager gave me my truck's fob and told me there was no charge. Now I took this very seriously, but because I've been bringing all my vehicles to the Meineke and was told nothing was wrong, the manager cut me a break. But after driving the truck for a few days, the noise in the truck got worse. I return to Meineke on Wednesday, February 11th. I ask the mechanic to speak to the manager. The mechanic informed me that Saturday was his last day. I then explained that I have a lifetime warranty on my brakes and that they are making noise. He replied that it didn't concern him, but the mechanic refused to look at my truck. I left Meineke and took my truck to Martin's Servcie Station where i spent $944.78. On brakes, rotors, RF brake hose, and wear sensor. I called Meineke to file a complaint by phone on Wednesday, February 11th. I was told that I would receive a follow-up call in 48 hours, working days. No one responded to my complaint. I have attached pictures of the brake condition before the repairs were performed. I had to pay for brakes, rotors, and other items that were under warranty and were installed by Meineke. And the owner of Meineke brush it off as if it is not a big deal. Poor service....

2/2023 To Whom It May Concern: I wish to express my…read moredisappointment with the recent experience regarding my car service and repair. Prior to the my recent experience, I had a positive interaction with staff; and I felt I could trust the staff at this location. Being a single, senior with disabilities, and on a limited income (SSD), trusting a mechanic and the staff is invaluable. However, my recent interactions with the same staff and location have left me broke and devastated. I realize mistakes happen, and everyone is learning on the job. However, when I feel I am being taken advantage of based on issues based on my gender and age, this is unacceptable and I want others to be aware of people who will smile in your face while stabbing you in the back. Every business should be proud of their staff and the work that they do and stand by this; shame on those that take advantage of others. There should be more honor in business so we can all benefit together.

I made an appointment at 11:30 and somehow I still was there for almost 2 1/2 hours for a simple…read moreoil change. I don't know why I went there for a oil change and then he's gonna tell me when I'm tired of waiting, they have to do a tire rotation and I'm sitting here saying my car doesn't need a tire rotation because the tires are different in the front and the back and he was like no n it was additional 15 minutes .. I go up to him again after that time pass and he says another 10 minutes just to reset my dashboard ... I just would not ever go for an oil change again.

Poor customer service. They state you can't wait for your vehicle while they perform work on your…read morevehicle.

My go-to for Md. inspections! I have had two cars inspected by Martins(07/24 and 03/25)-first thing…read moreI can say is NICE people! From making the appointment to picking up my car-no complaints. My appts both times were met I got my car back within two hours and with a cute and funny message that my buggy was ready! I love going in and looking at all the nostalgic Knick-knacks-for a service station it's remarkably clean! The staff was thorough and took the time to answer any questions I had! I highly recommend Martins for all your car service needs or gas!

Had to get my alternator replaced on my car. When I took my car to Martin's, I was quoted around…read more$300 if I bought the parts and brought them in. Ended up paying around $600 in total for something the dealership was going to make me pay over $2000 for. Any time I have to get anything fixed now, I head here. Honest and get the job done.

I've always taken great care of my cars, so I was really upset when I accidentally scraped the…read morefront driver-side rim on my 2026 Honda Accord against a curb I didn't realize was sticking out. The scratches weren't major, but they stood out because the rims are black. It happened on a Friday, and that night I requested an online quote from Wheels Onsite. By Monday morning, the quote was already in my inbox. I chose their Sterling location since it was a little cheaper than mobile service, and my apartment's underground garage would have made that difficult. The whole process was quick and easy. I dropped my car off Tuesday morning, and it was ready that afternoon. The rim looks like it never happened. I've only had it back for a day, but so far I'm really happy with the results and would definitely recommend them for rim repair.

I contacted this company about four days ago for what should have been a very simple mobile wheel…read morerepair. During my initial phone call, I provided all of my information, including my address and vehicle details. My location was verified, and there was absolutely no indication that they did not service my area. They then asked me to send photos of my wheels, which I did immediately. Shortly afterward, I received an email asking me for much of the same information again--my name, vehicle make and model, and photos of the wheels. Despite the redundancy and some obvious confusion, I provided everything again. I then received confirmation that they could service my vehicle and repair the wheels. I was quoted $700 to repair all four, which I immediately accepted. I personally called to finalize the appointment. Once again, my information was reviewed, I provided a valid credit card, the appointment was booked, and I was given a confirmed service date. Then, just moments after everything was finalized, I received a phone call telling me they actually DO NOT service my area. Their proposed solution? They asked if I would be willing to drive somewhere and "meet them halfway." That completely defeats the purpose of hiring a MOBILE wheel repair company. I specifically chose a mobile service because I did not want to inconvenience myself by spending part of my day driving to and waiting at an auto body or wheel repair shop. What made the experience worse was the initial deflection and confusion during the final phone call, including suggestions that I somehow had not provided all of the necessary information--even though I had provided my address and vehicle information multiple times and had already been quoted, booked, and given an appointment. Ultimately, the representative acknowledged that the mistake was theirs, apologized, and told me they would use the situation as a "training moment" so it would not happen again. That's great for their future customers, but where does that leave me? After four days, multiple phone calls and emails, repeatedly providing the same information, sending photos, receiving a written quote, providing my credit card, and actually booking an appointment, I am left with absolutely nothing. My wheels are still not repaired, and apparently my wasted time became their employee training exercise. This entire experience was completely unprofessional and an enormous waste of my time. Needless to say, I will not be returning. Based on my experience, I cannot recommend this company. If you're looking for a reliable mobile wheel repair service, I would strongly suggest finding a company that can determine whether they service your address BEFORE taking you through the entire quoting and booking process.

I had a very frustrating and disappointing experience at this used tire shop starting on May 3,…read more2025. That Saturday, I caught a flat tire while on my way to a wedding. We swapped cars so I could still attend the event, and the following evening (Sunday, May 4, around 7-8 PM), my husband removed the flat tire from my Mercedes-Benz and brought it to the shop. While there, they offered him a deal to replace all four tires instead of just the one. He agreed and paid in full. We returned the next morning (Monday, May 5) with the actual car to have the remaining three tires installed. They took an unusually long time to complete the work, which we found odd at the time -- especially because it made me late to work. Later, it all made sense: they had scratched all four of my rims and were likely trying to figure out what to do or how to cover it up before returning the car to us. Once the work was finally done, I immediately noticed deep circular scratches on all four rims. While I already had a few minor marks, these new scratches were fresh, excessive, and clearly caused by their tire machine. My husband, who is a mechanic, pointed it out right away. It was also clear that if we hadn't noticed, they wouldn't have said a word about the damage. While discussing the rims, we also noticed that one of the tires didn't match the others -- and it was the wrong size. If the scratches hadn't caught our attention, we probably wouldn't have caught that mistake either. While that mismatched tire was off the car, the same worker tried to sand down one of the scratched rims, but just made it look even worse. We were eventually refunded and told they would replace the incorrect tire with the correct one. We followed up with them nearly every day, both calling and dropping by the shop to check if the right tire had come in. Each time, we were told they were "still working on it." To this day, we still haven't received the replacement tire. My husband decided not to pursue legal action over the rim damage, as it would've been too much hassle and back-and-forth -- and since he was already planning to replace the factory rims in the near future, it just wasn't worth the added stress. Still, this experience was careless, dishonest, and unprofessional from start to finish. From damaging all four rims, to installing a wrong-sized tire, to dragging out the follow-up and doing nothing, this shop showed no real accountability. I would not recommend this place to anyone -- especially if you care about your vehicle or expect to be treated with integrity. Beware.

Good customer service and very fast service. Thier prices are very cheap and affordable. I went…read morethere around 9pm and there were still open.

Do not use this shop! I had been in contact with the owner of the business weeks before my…read morescheduling installation, including the evening before. I was planning to have 4 new tires installed, planned my holiday travels around this installation only to find out one hour prior to the scheduled installation, they freaking sold my tires. Keep in mind, when someone offers to sell products and they do not follow through, it's a breach of contract (whether paid for, or not) a great deal of scheduling goes into play to make this happen, hence scheduling an appointment. Needless to say, their lack of business ethics, the fact that they tried to pawn off used tires in lieu of the new ones just goes to show that you should avoid this business, and the owners. I have reported them to the better business bureau as well as the FTC