I'm not normally a big seafood person. I like shrimp, salmon, and I'll eat the occasional tuna fish sandwich. That's about the extent to which I seek out seafood. But, "endless shrimp" is amazing so my girlfriend and I decided to visit the Denton Red Lobster for our 3rd anniversary. All in all, the experience was a positive one with a few little issues. Strangely, one of the issues popped up almost immediately. We gave our order and couldn't help but notice that the place was quite warm. Uncomfortably warm in fact. This is Texas so there just isn't cause to use a heater very often, but that's almost what it felt like. Issue number two came with the first course of our order; the salads. We each ordered Caesar Salad and were both shocked to find it was made with Iceberg lettuce. I don't know if they ran out of romaine lettuce and had to use it as a sub (I'd have rather they just stopped offering it than make it with Iceberg) or if that's just how they make it. But it was not very good at all. The shaved cheese was nice and the croutons were fresh and tasty, but the overall appearance and flavor was just not appealing at all. But that's just the salad. Who cares, right? The bread was delicious so we nibbled on that while waiting for the shrimps. As always, their cheddar biscuits are amazing. Tasty, fresh, warm, and just delicious. The shrimps arrived and any complaints or issues were quickly forgotten. I tried the Teriyaki grilled shrimps and the hand breaded ones as well and even their cocktail sauce was amazing. Normally that red shrimp sauce is nasty at any other place. Not here. Here it was just the right level of tangy and it had an amazing texture. I used almost the entire serving they provided. My girlfriend got the Garlic scampi and enjoyed it as much as I enjoyed mine. I almost never go for seconds, but endless shrimp is endless shrimp so I ended up ordering another plate. All in all the experience was pretty darn good. And I'd go back again for sure... so long as they keep the endless shrimp option on the menu anyway. :) read more

See all

Conclusion: Don't - just don't. While the ads are tempting, the quality is extremely low and the prices extremely high. Both my wife and I still have indigestion from the food and the bill for two of us was nearly $100 . Pros: the drinks are actually good and at decent mid level prices. the staff is excellent. Very friendly helpful people. Tip them well if you do decide to go because they will have to put up with the complaints about the expensive yucky food and they do it with a smile. . Cons: the food. it bears repeating - the food is the number one con. Low quality, poorly cooked shellfish. Mostly overcooked but for us they tried to even the average as our bay scallops and lobster were tough and fishy however the sea scallops were almost raw. Really some of the worst shellfish we have had anywhere in the country. With prices 32-40 per entree for the splurge items there are better ways to spend it. read more

So, I went in to pick up a 'to go' order. The bartender, a little red headed female, ignored me as I stood there for about 8 minutes. She finally asked me what I needed. I informed her that I was picking up and order and gave her the name. She said, "Ok, I'll check on it." Well, she didn't. Instead, she stopped to visit with two bar patrons for another 7-9 minutes. One of the patrons looked at me, raised his eyebrows and shrugged his shoulders because he knew it wasn't right and felt uncomfortable. She finally went and asked for my order and someone else brought it right out to me. The food is good but they really need to address customer service. It should be no less than perfect and perfect is so easy to obtain. Just be kind, courteous and considerate. It's that simple and it has to be all three at the same time. read more

Food good and fresh but not enough waitstaff for a quick service. Waited for 10 min for a waiter to acknowledge we where there.

"Hostess" sat us in her section after arguing with another server about who should get the table from what I could tell most servers already had a table. Most people would want multiple tables to make more money but apparently that was not the case here. She sat us (myself and my son) with one set of silverware and said she'd back. From what I could tell she had a 6top and was more interested in that table. She came back 5min later to get our drink order. We were ready to place our entire order at that time. We ordered half dozen oysters, and childs lobster tail meal, and a shrimp basket with soup and a tomato salad. A few minutes later a new waitress came to tell us she was taking over gave our drinks and left. Biscuits came out and I had to ask for silverware since I needed a napkin. Next came my soup. Another 15 min later the waitress came back to ask what our order consisted of because she couldn't read the other servers writing. At this point we still didn't have an appetizer. A few minutes later appetizer came out and they were the tiniest oysters ever but even worse that had a dirty flavor to them. Not like good fresh oysters. A manager walked by and I told him we'd been there 40 min at that point and explained service etc. I had to ask him for a refill on my sons drink. It appeared our waitress only had one table and she couldn't even keep drinks refilled. Our food finally arrived and my sons kid meal was more presentable than my meal. The manager took care of the check and I did leave a tip. I highly advise against this restaurant. My son asked to go here because he'd never been. But we will never return. Training needs to be done on their servers and further work needs to be done on food quality and presentation. Our bill for the two of us would have totaled about $41 for an adult and one child. For that price at lunch I expect better. read more

See all

Placed a to go order 20 minutes in advance only to show up and still have to wait an additional 20 minutes. My food came out completely cold. I wanted to just let the manager know just in case there was some type of disconnect with the team. Upon speaking with the manager he was incredibly disrespectful and unprofessional. After the manager left, even his own staff apologized for the way he carried himself and were more helpful than he was. I didn't catch his name but he was a taller white male with hazel eyes and brown curly hair. read more

my family and I ate at the location in Denton , Tx. There was a slight wait of about 10 minutes. The host seated us without menus or silverware at a booth when we had requested a half booth, half table and the restaurant was filled with dirty tables. we asked him to move us to a table, my husband is handicapped and it is difficult for him to sit in a booth. We were moved to a different dinning room where there were several more dirty tables. The server who took care of us , became angry after I talked to the floor manager and complained about the condition of the dining room. It took at least 20 min or longer to get our food and she forgot the salads we had ordered and I asked her to take them off of our check. That was the last time we saw her. Another server walked past and brought us refills and to go boxes , then the floor manger came out again with our bill at which time we expressed again our dissatisfaction with our experience. She offered us a $10 gift card that we declined as we will never go there again. We double checked our bill when we got home and found we were still charged for salads we never got. Horrible experience. read more

Terrible experience! We were seated promptly but after 10 minutes of listening to some lady in the kitchen screaming at the staff and no waitstaff Ever even acknowledging us we left. There were only 5 other tables and Texas Roadhouse is packed. We had a great time and it was right next door. Red Lobster needs to figure it out! read more

I don't enjoy posting negative reviews, so this one has taken me a long time to contemplate. I haven't been to a Red Lobster in a long time and this one in particular even longer. We were looking for somewhere to kill an hour before Texas Roadhouse opened after having appetizers at Olive Garden and landed at the bar top here. First off, I want to make clear that none of this feedback is the fault of any employee we encountered, they were all 100% friendly, helpful, attentive, and did the best they could within their power to make this visit a positive for us. The bugs were obnoxious... that should have been my first clue. Then the bartender said she didn't think they had any draft beer... that it had been down for a few weeks (it's Friday at 3pm) She went to check and came back happy to report that they had fixed the draft beer system and they did, in fact, have Miller Light on draft. She poured two and as soon as I took one sip I knew that it did not taste right and I couldn't drink it. Dad said the same and we asked for bottles. She was very apologetic and kind about it and tried pouring two new ones to see if it was just that they were the first ones and no... she got us bottles and brought biscuits. Remembering how much I liked the biscuits, I bit into one even though I knew we were heading to Roadhouse and even the biscuits were not the same. This all makes me sad to post, but nothing has an opportunity to improve if everyone ignores opportunities for improvement. read more

It was good...the food was delicious, the service was great! Enjoyed adult beverages as well. We will go back.

If you're ordering for pick-up, use the app. We had lots of issues with the website but the app worked great. Super easy curbside pickup once you get there. Very fast and friendly - quick and good food. Order extra biscuits! read more

Staff was great, food was inedible....and expensive. Ordered the Fish and Chips, what I received was one piece of overcooked fried batter with just a tiny piece of tasteless fish and some average fries. It was like a practical joke was being played on me. And to add insult to injury, the bill/receipt suggested I pay a 22% tip. Will never ever go back. read more

Great dinner as always! We love Red Lobster! Don't miss the app, we get something free like an appetizer or desserts for free due to points almost every Time we go in! read more

OK my twins wanted Red Lobster for the Birthday dinner. Well we get there at 8:30. You close at 9. We see 4 people in the back that see us. We wait 10min no one comes to the hostess stand . To say we close in 30 min nothing. We look inside several tables with people eating. Just say I won't be back. We went next door to Olive Garden. Everything was great my next review. Being that they are both own by the same company. read more

The cheese biscuits are something special. Otherwise it's a chain that feels and tastes chainy. Friendly service. Good ambiance. Food is good. I'll go back every once in a while. read more

It doesn't deserve a 1 star. Food was so bad!!!!Our food took to long to come out. The tables are dirty . The whole place is dirty. Sad! Never will we return!!! read more

This location is a mix of good and bad. The food has consistently been adequate, and it is of course their main business. We've ordered the Red Lobster standards as well as the seasonals and we've not been disappointed by the quality or quantity of food. The service here is a bit hit or miss. A friendly hostess entertained by showing off the lobsters in front. But it's been a common experience to have bad waiters. Red Lobster recently stated they periodically reassess how their advertising dollars align with their values, and we do the same with our dining dollars. So I don't think we will be back. read more

Waited long time for food to come out, with dining room half empty. Ordered Fish & Chips. Portion was really small. Only one small piece of fish, only 10 small French fries, mini pot of coleslaw. My wife ordered salmon bowl. Very small piece of salmon burned on the bottom. Few veggies. Pricey. Not coming back. read more

We came tonight for dinner the food and service were exceptional the only thing better was our sever Jacob he went above and beyond and kept checking with us we will Certainly return in the near future read more

I'd had a poor experience here a year ago, but decided to give them another try. Placed a curbside order at 5:03, then arrived at the designated pickup time, 5:27. Responded to the automated text message and waited...and waited. Called the restaurant at 5:40 and was told that the food would be coming right out. Waited. Called the restaurant again at 6 p.m. and was told the same. I was about to give up and leave, but the food was finally brought to my vehicle at 6:13. Of course, the food was hardly even warm by this point. I had ordered fish and chips. On the plus side, the complimentary biscuits were tasty. The single piece of fish was chewy with some hard, inedible bits. That was pretty much on par with the food that I'd had here a year ago. Avoid. read more

Can today to celebrate 23 years of our anniversary with my husband great place to have dinner.Very clean and great services.

The service was very bad I wasn't happy about the time it took for myself and another guest to be seated. It wasn't that busy so I didn't understand why it took so long for our food to come out also I was not able to scan my receipt to receive my points The Server we had was very nice I will say but Even waiting to speak to a manager took a long time I will not be returning to this Red Lobster Love it so much I'm a Gold Member read more

I see people sitting at 10 tables. We were told there would be a 15 minute wait. When I asked why, I'm told they don't have enough servers scheduled. I'm really sorry this establishment is unable to schedule enough servers, guess their stupidity is now my problem. Salad with a $50 dinner had a $1.99 up charge. Then they wouldn't let me substitute the same substitution I have done for 40 years. We walked out, I couldn't deal with anything else from this establishment! read more

We come here bunches. You will too after being exposed to these biscuits. As famous rapper 49 cent rapped in his latest hit 'ode to da biscuit' 'Itz all bout' da bizkit This ain't no bisquick Homeboy you betta check yo self It's goin down in the lobby tonight' (an obvious reference to red lobster) We ordered up the bar harbor salad and a half salmon, broccoli, baked potato all the way and a Caesar salad. Yummo If you're ever up in Denton then get up in red lobster! read more

Red Lobster - Seafood Near Me - Denton, Texas

It was 5:00 the whole restaurant had open seating yet they made us wait 10 minutes for a seat because they were "figuring it out." Teenagers we're in charge and no adults. Terrible service. read more

Zero Stars Food is horrible at this location. Worst food I've ever had at Red Lobster. Fried shrimp tasted frozen and like it was all bread and soggy and cold. Two in my group ordered medium steaks and the came out completely rare inside a burnt outside. Food smelt bad too and we all have stomach aches now. No offer of free or no charges either. Had the nerve to ask if we wanted boxes.....for what, to take it home and finish cooking it?? Horrible. Never going back there again. read more

Red Lobster - Look at this bloody "medium" steak! - Seafood Near Me - Denton, Texas

I was just overall disappointed. The biscuits were good though. They absolutely need to lower their prices

Went to red lobster two nights ago the waitress said there are problems in the kitchen but I'll get your food out as quickly as I can. She brought my food out and said I'm sorry we're out of baked potatoes so I had to choose another vegetable. The fried fish tasted rubberyAnd had no flavor, the brussels sprouts were burned. The only thing that was good was the biscuits as usual are always wonderful and the Ice-T was refreshing. I will not return. read more

I am currently doing an uber Eats delivery and I've been waiting for 30 plus minutes to find out they gave my customers order to someone else. I called when I got here and told them what spot number I was in. The man helped me and was very nice, but this is very unprofessional read more

Clam chowder was awful and seafood pizza was cold The waitress was really great but food was so so unless it was fried . Fried food was good and hot . Artichoke dip was good and hot as well . read more

We took 12 people last night for a Birthday Party. That is a 12 top on a busy Saturday night! They handled it with cheerful professionalism. We had called ahead earlier in the day and our wait was very reasonable. The food was good. What really impressed me, though, was the outstanding service. Our server was Jennifer D. She was amazing. She made sure that everyone's order was right, kept drinks filled, removed empty dishes, and all the rest without intruding on the party. She could not have been more professional. We had brought our own cake. She took it in the back and added candles. When she brought it out, she brought extra plates and forks without our asking. All in all, it was a great party, largely because of her efforts. I was very happy. read more

This place was goooooood. It was good. We had good service. As my friend would describe, our waitress was "sweet." However, my gluten-free friend would describe her service as "under-accommodating." While she was great for regular orders, she was reluctant to ask the chef about gluten-free dishes and instead made quick judgments. She also at this time told him that his dish would come with two sides AND a salad. It doesn't matter now, but keep this in mind for later. I LOVE the biscuits. We came here literally just for the biscuits. So, we were a bit disappointed when they first came out slightly stale and crunchy. However, they definitely made it up by giving us super fresh biscuits and more to take home. Nothing wrong with the food at all. We loved our meals: three of us ordered four-course feast and one of us ordered swordfish (the gluten-free friend). The feasts were HELLA VALUE. For $17, we got almost two meals worth of food! Overall this was a great experience and definitely better than our last friendly outing. Oh, and the waitresses accidentally charged my friend for a second side. But it's all good: we love Red Lobster biscuits. read more

It's exactly what'd you'd expect from a Dead Lobster. We had good service and okay food. There is better seafood in town, but this is quick and easy. Love the stuffed mushroom appetizer. read more

Red Lobster - Seafood Near Me - Denton, Texas

I just... have never ever wanted to write a bad review but this was so much. I came into the bar alone on my one day off a couple of weeks ago (wanting to try Red Lobster for the first time as a customer, I worked at a Red Lobster down in Dallas for a while during college) and ended up spending 2 hours and 45 minutes here. The bartender, a very positive blonde younger man, took fifteen minutes to acknowledge me even though he was walking in and out from behind the bar this whole time. Then, when finally greeted and asked if I was there for a togo order, I said no and was asked to show my ID. Fine, maybe it's a corporate rule but not one any of the corporate restaurants I've worked in have enforced, especially for just wanting a water ha. The next two and a half hours includes trying to order the white wine roasted mussels, and the bartender pointed at another guests mussel dish and said "That's what he has, are you sure?". I think okay, sure, but definitely felt a little weird. And then he did the same when I ordered a white Sangria. This whole time, it's 15-25 minutes in between being checked on. I try and be understanding, I also bartend at several restaurants and sports bars in the area. But it's when I order my entree. I ask for two orders of Shrimp Alfredo, and say "One of them is to go, so could you just put it in 15-20 minutes after the other?" He says yes, but twenty minutes later he lets me know he's now putting in my food. I'm confused, so I say, "Yes but just one of those is to go." Thinking I haven't communicated it clearly enough. He says, "Yup! I'll put that one in a little later since it's to go." Okay, cool...my food finally comes out almost thirty minutes later and finish half of it, put the rest in the box with my appetizer, and wait another ten minutes before the bartender says, "Do you want me to put that other order in now?". I die inside. I reply yes with a smile, trying so hard to be understanding and not to cry. After another twenty five minutes, I get my togo order and pay for my food. I know the time stamps sound hyperbolic, I know how guests can blow things out of proportion. But this entire time I was texting my boyfriend, who is a restaurant manager, and kept track of when everything was ordered because of the time it took to be greeted. I really should have asked for a manager, but being exhausted after working for two weeks straight, it wouldn't have been worth it to become a headache. It breaks my heart to have to write this, but it was completely unacceptable. Hopefully this review reaches the right supervisors to investigate the treatment of guests, importance of the steps of service, and the self reflection of staff to strive for clarity on guest orders, wants, and needs. read more

Walked in, just a few customers there, waited nearly 10 minutes and wasn't even acknowledged that we were there. We left and went to Olive Garden. read more

Service is terrible. We have had to ask for biscuits multiple times. As we watched the table next to us get reloaded on biscuits multiple times. When asked to speak to the manager the manager came to our table and responded: "well I guess I will just tell your waitress to wait next to the oven" and "I pulled her away from making those biscuits". Take your time and money elsewhere. read more

This is by far the best seafood restaurant and the only one in town. The best time to go is before 5pm because all the crazy people go after 6 and you will be waiting for a table. Don't go on fridays around 7pm because you will never get in. They are high price but great food,make it your once a month date place and be ready to spend the money. read more

I had never been to a Red Lobster before, and was excited when my boyfriend took his mother and I there as a treat. Looking at the reviews before our visit, I was nervous but hopeful. From the moment I stepped in the restaurant, it was a bad vibe. The restaurant was dark, quiet, and everyone looked like they wanted to die. I thought the restaurant was empty it was so quiet, but nope, there were plenty of people there, they were just all solemn and sad looking. The entire environment of the restaurant was like being in a cemetary. Not only was it dark, but it was dirty too. The tank of lobsters up front was filthy. Trying to be positive, I ordered a sweet tea. Came out unsweetend, had to get that corrected. Service was slow and our waitress seemed scared of us? It was just the weirdest situation. My boyfriend and I had the lobster and agostino flatbread as an appetizer, and we had to send it back. It was just not good at all. Tasted like a frozen meal, and all you could taste was the cheese, which then again, had barely any flavor. I ordered the crab legs with a caesar side salad and lobster bisque soup. The salad and soup came out first. The salad was good, but plain. The soup... oh my god. Inedible. Tasted like straight up chemicals. Had to send it back. It was disgusting. The crab legs came, and thought not very hot, were good and a large portion. The famed biscuits weren't even up to par with my expectations. Overall, a horrible experience and waste of money, and I will never return. read more

See all

Omg! My cousin and I go here once a month, but we also went here on my birthday. Our server, Nathan, was OUTSTANDING! He went above and beyond for us! Good service is so important to the atmosphere. Creating an experience seems to be his specialty. Can't wait to see him next month! Thank you, Nathan, for making my birthday extra special! We'll see you next month! read more

Two stars because it's doubtful I'll be back. Just way too slow. Ten min to be recogni