Yucky salad.. no bread untill my meal.. told server about BAD salad.. she said she would let the manager know... And then ten minutes later she brought me my full bill... Well no discount for a bad salad ...here. read more

Standard Red Lobster fare. We dined in and had a good experience. The restaurant was a little dead, but the service was great and the staff was very friendly. I'll definitely do lunch here sometime. read more

Had dinner with my wife here...the service from Ms. Lorraine was outstanding....keep up the good work....food was fresh hot and prompt....thanks RL read more

I'm going to have to say no. The waitress was great, too bad the food wasn't. I ordered the lobster, shrimp and crab legs, potato and rice. I was hungry :-) The restaurant was about 3/4 full and it only took a few minutes to get food. When it did come it was cold, yuck and everything was drenched in butter and salt. My tongue still hurts due to the volume of salt. The lobster tail was as rubbery as a burned steak. I probably shouldn't have eaten it. I remember Red Lobster used to be good for sea food. This is no longer the case. read more

Consistently a good experience. Not a fancy place by any means but a great neighborhood restaurant with friendly staff and good food.

Came for a corporate event & the service was good. But everyone's food was shit. Salmon was dry & not seasoned, veggies were undercooked & not seasoned, fries were not seasoned & had been sitting, mashed potatoes had pockets of WTF SALT, Ceasars salads were inconsistent by lacking cheese or HEAVY on mayo or with wilted lettuce. Such a disgrace. Our company deserves better than this. I can't believe they paid for this crappy food. I wouldn't recommend this restaurant since their kitchen staff leaves A LOT to be desired. read more

oh, endless shrimp, how i love you!! the in-laws, my husband and i hit up red lobster after checking into the hyatt place in mesa. jenna, our server was very nice. she brought out all of our drinks and provided refills (very important) throughout our meal. i really liked the parmesan shrimp, linguini, scampi and grilled garlic shrimp. mmmmmmm i ate way too much. wish we had a red lobster on kauai!! read more

Horrible! We moved here from San Diego and red lobster was one of our weekly restaurants, so you could imagine how disappointed we were to have such a bad experience here at this local red lobster. I guess that's what we get for going to a seafood restaurant in the middle of the desert.our waitress was great.very nice and attentive.the food was terrible. we ordered an appetizer and a salad which came out at the same time.which would not have been so bad except the entrees came out two bites into the salads.so need less to say we had to choose whether we ignore our appetizer or our dinner.our appetizer went cold.i would have spoken up, but the manager walked past our table 7 times ignoring us every pass.but yet he spent the entire dinner 4 tables down talking to some guests that I could only assume we're his friends. all this could be ignored if the food itself wasn't so bad.i will not be returning to this restaurant and I will make sure to advise any of my friends, family or customers to steer clear of this place as well. read more

I don't know what is wrong with me! I mean, I gave a five star to a fast food restaurant, and now I am happily giving five solid stars to a chain most roll their eyes at. Well, maybe you all shouldn't. My better 2/3'rds . had a moment, wanted seafood, he suggested Red Lobster, I laughed, then got on their website and said "I am in!!" (it has been several years for either of us to patronize one). We walked in, were greeted, and there was a line of people at the hostess desk almost leaking out the front door like a civ (good sign?). Geez, we didn't care, we sat at the bar, as we do everywhere we go. So off to the bar we went went. We had an amazing bartender, the best warm, fresh biscuits were promptly brought out by him and our drinks were first thing when we sat down, we are off to a great start. I had a shrimps cocktail, it was honestly, just as good as any fine steak house or seafood establishment you can find. Boyfriend got the lobster pizza. This thing was so good he sorta inhaled it but gave me a slice and it was awesome! Loaded with tons of lobster and langostines and tasty pesto, very thin crust, super good. The drinks were spot on, the service was excellent, the food was great and there was two elderly gentleman at the bar, they each ordered a bloody Mary with an up huge whiskey glass for their back, it was awesome and their conversations were hilarious :) Our bill was only $38.00. Can't beat that any day. We are a $50.00 minimum regardless couple and we left happy, full and still had monies in our pockets. High five and five stars to Red Lobster and the great service, clean establishment and great food. read more

I love this place and the food but the service today here at this location kind of let me down. Took us about 40 mins to get entrees and we are currently waiting to order dessert and are sitting here for about 15 mins now. We ordered the seafood trio shrimp and New Orleans salmon which were good but seems as tho we were in an area where no one cared to check on us. read more

decided to go to dinner for my 21st birthday. worst experience ever. we brought in a table of 14. spent over $300 and they wouldn't serve me one drink. obviously if you turn 21 on a saturday you can't go to the freaking dmv. thanks for ruining my birthday red lbster with your stupid policy. every where else has at least a 10 day grace period to update your id. manager didn't offer any compensation for our inconvenience. overall food and server was satisfactory. read more

I LOVE Red Lobster. It's consistent wherever you go and there is always something that fits into my food plan and diets.

Still the best fish tacos in town. Also had the flounder that was cooked perfectly. Great chef and staff! Love this location when we want a reasonably priced lunch where the grilled fish is fresh and not fishy or dry. Service is awesome. read more

Good service. Decent price. Good biscuits. - Make sure to ask where the best place for a 'quiet' dinner - the hostess (all three times) sat us next to a crying child and thrice did we ask to move. - No one likes that, no one. read more

We have not been to Red lobster in years and we came because we had a gift card. Well now I know why we stopped coming. The biscuits were good, salad was not. My pasta was ok, felt a bit smaller then the normal. My boyfriend ordered crab legs that were like straight rubber. We told the waitress and she told us it was because they changed the cooking method of the crab legs. But I know the reason they were rubber like was because they were overcooked. The manager brought out another order for us but it was still over cooked and she never apologized. They didn't even give us a discount on our check. Also the waitress, while serving us slid the plate down to my daughter and it also fell in her lap. But the waitress stopped it. Which she is lucky or I would have sued. But never again will we come back. read more

Sherri was an outstanding waitress/bartender. Even though it was a hectic time at the restaurant,she was extremely nice, made great recommendations and made sure our orders came in exactly as we wanted them. Best red lobster experience ever! read more

We generally sit at the bar for lunch or dinner. Bartender Nate always gives great service! Love the lobsterita it comes with a side car, yummy! Who doesn't like the chedder bay biscuits!!! Great place near the mall! read more

Food is consistently good. Always live my seafood. Server is fine and sometimes he does a forget a few things but we have a pretty good sized group for one server. Overall he is very friendly and does try hard. read more

I tried to place a to go order tonight at 7:30pm. A female answered and placed me on hold for more than 5 minutes. Needless to say, I went hungry after hanging up, giving up. read more

Never again coming to this overrated places . I got a fish it's was cold and tasted horrible. Not to mention the price for it. Places like this just brings in people because of the name not because of the food. U order a 20 meal and get three or four shrimps on the side and then to find out there cold forget it I rather go to Petes fish and chips. When u order a 20 $ plate u want a wow that is amazing not some half worked throw it in the plate. I don't know about u but I expect an awesome meal now I can compromise if I had paid 5 bucks for the plate then I would not be complaining. Horrible horrible over priced never coming again. read more

The food was excellent. The service was very good as well. The only reason I gave them 3 or of 5 stars is because of the wait for a table. The restaurant was only half full and we waited for over an hour to be seated. There is no excuse for this. read more

Went to this location (1403 S Alma School Rd) while visiting my sister in Mesa, AZ. Great experience. Red Lobster is a childhood fave of mine so I always hope for a worry free nostalgic experience. Our waiter, Garrett, was a great guy and good server. Enthusiastic, prompt, and helpful with getting me a Red Lobster speciality drink but not making it too sweet. We even saw the manager come by to all the tables and check on people - I mean that's old school goodness right there! Good location, nice folks, good food, nice big horseshoe bar - I mean what more could you ask for? Big thanks to this location for keeping my childhood spot good :) read more

Horrible services! I will never go to this Red Lobster again. I well drive the extra miles to get better services Very very disappointed :( we always leave a tip for our waitress or waiter no matter if it was bad services but this time there was no chance she was getting even a penny. Just horrible read more

We are here at least once a week! Good food, good service, and nice relaxing atmosphere,!

Update 12/7/2019. They gave me a number to reference and to email them. I have done so twice since they responded to my complaint and NO response back from them. Such disregard for the customer especially one that has been treated like crap. They apologize and act like they are interested in hearing more but fail to hold up their end of the deal. About three weeks ago my wife and I stopped in for lunch around 11:30am. We were seated. Drink order taken and brought. I love anything with sausage and is similar to creole. I ordered the dish with shrimp and sausage. It was on the menu. My wife ordered something as well. The server brought some rolls. After about five minutes the server approached saying they were out of sausage but offered me a substitution so I opted for more shrimp instead. She walked away. Probably five more minutes passed when a heavy set man walked up and without offering his name or what he was he snapped at me that the entree I ordered was not available like I was pulling a fast one on him. I told him what the server had said and offered but he sternly said it was not available. All this time he never introduced himself. For all we knew he was some nut from outside. He insisted I look at the menu and order something else. I declined telling him I do not want anything else. He kept insisting I order something else so I finally said to him can you just leave me alone. He finally walked off and said nothing more. Not even his name. My wife and I sat there wondering what the hell had just happened? The bottom line. I was seriously disrespected by what I assume was a Red Lobster manager. He appeared mad and impatient given his posture and the way he was drilling me with his eyes. I assume he was pissed at the server for even offering me an alternative so he took it out on us instead. My wife and I looked at one another and said the hell with this. We got up and walked out the door right past the guy. He saw us leaving but never said a word. The server working with us had a really embarrassed look on her face. Cannot say that I blame her working for a bloated sloppy poor example of a manager we had the misfortune of interacting with. I really felt bad for her having to be around that guy. Some people are not meant to be around others. Just because someone BS's their way through and gets promoted to a position that over see's varying personalities does not mean they are fit for the job. Obviously that man is not. He had zero respect for me. I went on line that day and wrote a lengthy complaint on the Red Lobster site about this and sent it. The site acknowledged my email. I have not heard one word back and now assume that piss poor service before and after the sale is the norm at your company that obviously could care less about customer feedback and disrespect. My wife and I used to go to this location weekly. Spend on average I would say $50 bucks for lunch and a generous tip for the server. We will not be back. For saying the day that man did that we left and went right to the Outback steakhouse. I told the server what had happened and where. They treated us like rock stars. Why can't you? read more

Great food....love the rolls! Everything is delicious and the staff is super friendly

Took my wife and daughter on the evening of 11/1/16. Although the restaurant was littered with empty tables we had to wait almost 10 minutes to be seated. We had to wait even longer for our drinks. The mashed potatoes were hard obviously not fresh and the grilled shrimp was cold. The first time I've ever had a bad experience at a Red Lobster and the last time we visit this location. read more

Best experience I've had a RL in a longtime. Service was on point and our meals we satisfying and tasty. For the first time in a LONG time I have no complaints from big RED. good work guys, I'll give ya another try sometime. Cheers to lobsterfest and knowing the difference between Maine and Rock lobster, really a step up in my experience. read more

Food is good, as always, Red Lobster is one of my favorite restaurants (it has always been). The two stars go to the service: we were a party of five on Friday night (not really busy night) and we hardly got checked on. Our waitress was nice, but we had to repeat our requests twice, like more silverware for everyone, drinks, etc. (thumb down). When she brought biscuits (after 20 minutes we were seated) there were only 4 of them instead of 5. When we asked her if she could bring more, she answered she's only allowed to bring 4 per basket. Now I don't want to mess with Red Lobster policy (again, it's one of my favorite places), but this answer sounds very silly to me! If you know your party has 5 people, at least bring 2 baskets!!! Right? Everyone got a lobster entrée, which includes a salad, so everyone got a Caesar salad first. What I didn't like was that our entrées came before we were all done with the salads. I personally felt rushed. I'm in the same industry and I know it's up to the waiter/waitress to properly manage the timing between salads and main courses. Whatever. Maybe the lady was new and it was just a one bad case. But for a quiet Friday night, I would have expected more attention. Will I go back? Of course, I love Red Lobster! But please, for the very well trained team you have, more attention must be paid! read more

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Kind of annoyed. Arrived and sat at the bar at 5:45. They didn't take my drink order until 6:05, and had no problem telling me "sorry, happy hour ends at 6:00". It's not a huge deal, but when you've been ignoring the guy at the bar for 20 minutes, I'd expect you to be a little flexible on the happy hour ending 5 minutes earlier. read more

They have gotten a lot better over the years. Good service and food was great! Very pricey from what I remember a few years ago so won't go here much. read more

The only reason I'm giving 2 stars is because the waiter was pretty good, me and my gf ordered the crab Alfredo and the lobster linguini and both meats were overcooked and the pasta tasted like it was microwaved, the pasta was also DRENCHED in oil it was way too much. All in all we just expected way better considering each dish was 25-30$ read more

Walking we were told there would be a 20 min wait. Looking around I saw 6 available tables open but were not available due to not enough severs on the clock. Such a disappointment. read more

What can I say. Started off being seated as far from the front door as possible, now that would not be so bad except my wife and I are both handicapped. When our salad came some of the lettuce was brown or rusty looking. When I mentioned it to our server told us "all their lettuce is that way". I tried to explain I did not like it and they should not Serve it. Now the rest of the meai was great.The server needs to be in a different line of work. We got to meet the Manager who took great care of us. read more

Been awhile and needed my seafood fix, love the food and atmosphere here. Returning costumer for years.

Amazing service and hot food! I was recommended to try their stuffed mushrooms and was blown away. The food was brought out in a timely manner, refills were always offered, and the place was incredibly clean. Keep doing what you're doing! See you next time read more

Server was good, biscuits were good. But the reduced stars is in the calamari. I expected a good plate of it considering it's seafood. But it was mostly broccoli and red peppers deep fried. Hardly any seafood at all. Could have gotten more had I gone to Olive Garden or Cheesecake Factory. read more

Good Food. We tried their Poke and their Lobster/Shrimp Rolls for a Starter and they were awesome! The only thing was that my wife found a bit of plastic in her Broccoli...they apologized and gave us a discount and the whole thing but it was a bit unsettling read more

Went for there all you can eat shrimp on my moms 3 month anniversary of passing and i must say eric rodgers our server was the best totally attentive and sympathetic to what we were going thru thank you eric rodgers will definetly be back read more

Garret D. took great care of my girlfriend and I on my birthday. Excellent waiter, great service, very friendly. If you go into Red Lobster and get him, you're in for a great night. Thanks for the service! read more