If I could only take one food with me to a deserted island it would be the cheddar biscuits. The clam chowder wasn't bad either. I'm a traditionalist when it comes to sea food - deep fried clams and scallops with fries and cole slaw. which is what I had for lunch today. The food came out quickly and the service was good. The seacoast photos on the wall made me miss New England, where I grew up and had "real" sea food. read more

The food was good waitress was delightful... Although the managerial staff have the maturity of a pubescent 13 year old male. We have had to listen and watch them walk around and point out all the customers they would bang. NO JOKE! 5 stars on the food, 1 star for the managerial staff, so 3 stars all together. read more

Decided to try the Lobster Tacos, should be renamed cabbage tacos! 3/4 full of cabbage, the rest tomato, and several small pieces of Lobster on top. Will not be going back. Server was good, very helpful. Food was overpriced for the quality. read more

My husband and I went for lunch the day after Valentine's Day with a gift card we received from family and it was just awful. We ordered the shrimp cocktail and the shrimp had an awful taste to it. We got our shrimp tacos and we both ate one but when I reached for the last one I saw a black hair on one of the shrimps, my husband said just to let it go so I did but then there was another hair in the rice!!! The server was very sweet and apologetic but the manager could of cared less. If I could give it less than one star I would! read more

Shayla was awesome she made our red lobster experience amazing !!! We have never been and we did a wedding prep dinner here with 20 people and she and Jake were so on it! They kept our drinks full and our food out in a timely manner and they got it all correct! Not to mention the remembered to make my sister (bride) feel special and sing happy birthday to my grandpa ! I highly recommend this restaurant ! And the front girls even let me son look at one of the lobsters out of the water!!! LOVE THIS PLACE! read more

Wife and I visited last night ( Friday the 19th) for Lobsterfest, we got seated at 5:20 after a twenty minute wait., not bad there. Our waiter was very good, Jason. We had two cocktails and they were yummy. Kudos to him. I ordered the Lobster Lovers Dream plate and my wife had the Dueling Lobsters. The Caeser salad was truly very delightful as , of course were the cheddar biscuits. The lobster? Ehh, not so much. The star of the show on my plate, the rock lobster tail, I had to have replaced , it had been so overcooked it was like trying to chew a rubber eraser. I will say to be fair, they had no issue with replacing it But that salad was awesome ! Really one of the best Caesars we have had for awhile. The wait time when we left was over an hour. It was packed. If we go back we will sit at the bar and have a drink or two, a Caeser salad and maybe split some chilled shrimp. Overall not worth the prices charged in our opinion. .... In summary; we had two great cocktails and two great salads interrupted by our dinner. read more

We come here A LOT....very good customer service and the food is always delicious!!! We have NEVER had a bad experience at this one. We do miss the bartender that was here for years. But still a great time every time. read more

Great time we had here. Amazing good, with great waiting staff. We had Jake who was beyond attentive to our table. Great job. The food was amazing. The atmosphere was fantastic. read more

Loved it! Very good food for a chain restaurant. Service was friendly and attentive.

Wish I could give this place a real review but when we showed up and got seated and waited 15 minutes we were told they are out of more than half of their menu (all fish) so we left. read more

One of our favorite restaurants. We have a tradition of coming here for our boys birthdays. Crab, lobster, and salmon are on our list of favorites. Of course we all love the biscuits. Fast friendly service is hallmark, along with watching the lobster tank if you have to wait. Tonight was busy, up to a 30 minute wait for some, not one person thought the wait wasn't worth ot. Everyone stayed. Free birthday Sunday for our son along with the singing waiters made memories tonighr. Thank you! read more

I will start out unoriginal but hey it's a chain restaurant. The cheddar biscuits are on a level of their own. The service has always been great. The prices are meh. The setting is nicer than similar chains that are in the same categories. Glad we have one in town, and never ever bummed when the parents take me, not that I haven't taken myself but ya know. read more

We went to red lobster tonite for our parents 60th wedding anniversary. First of all I'd like to say the service was great they went above and beyond expectations. We were a group of 17 and the restaurant was busy. They did their job cheerfully and competently. However, this is the third time we've been there in probably 6 months. The dood quality has gone downhill a lot! Even their biscuits were not great. We wonder what has happens to red lobster. Used to be really good , but consistently is not anymore. read more

The Olive Garden of maritime cuisine. Loud, rushed, lackluster seafood. The Bisquick buscuits are good, but I can make my own. I would opt for Gorton's Minced Mystery Fish Fishsticks over having to visit this place again. read more

Is it just me or has the food here and in other Red Lobsters gone downhill? When given the choice, Red Lobster was one of my top favorites. I almost always got the Walt's Shrimp, but over the past several trips they seemed to have switched from fresh to some frozen pre-breaded shrimp-shaped pasty imitations. The first time it happened many months ago, I sent them back. I thought it was a mistake and they grabbed something else from the freezer.I've tried a couple more times, but I think I'm done. I noticed that my last recent trip on a Friday there was no wait to get a table, even during what should have been the dinner rush. That was never the case when the food was better. No one else in my party had much good to say about their food. Service and decor was great. It's sad. I'll miss the old Red Lobster. read more

I have been to many restaurants, both here and in Portland. The food here is what you would expect from a chain, but the service is some of the best I have ever experienced, even at the most expensive places. They are attentive and very friendly and now they even know what I want to drink when I come in!! Their food is very good for the price and we go here often, even though we could go elsewhere. I love this place and they really do an outstanding job of training their staff and making you feel important. I never do reviews, so that should tell you something!! read more

Also posted this on Google Reviews. Just got back from my first time dining at Red Lobster. It was wonderful! Our waiter, Daniel, was incredibly kind and welcoming. It was my first time trying crab, and he even showed me how to crack the legs! Definitely someone who will go above and beyond for customers. read more

Our favorite place for seafood. I love the cheddar biscuits. I suggest visiting red lobster for their endless shrimp promotion.

Prompt, friendly service is the norm here! We come here on a regular basis and always enjoy good service and great food!

Food is Great, but man service REALLY REALLY SUCKS, tonight. All you can eat shrimp and it was 30 minutes before they came back to ask if we wanted seconds.... come on its all you can eat, then it took 20 minutes to get it. read more

I joined our work crew for lunch. We arrived a little before noon and were seated immediately. I chose the soup & salad lunch special, selecting chowder for the soup. The salad includes wood-grilled shrimp and I selected a balsamic vinaigrette dressing, in keeping with my diet-conscious mode of late. The salad was delicious, a fairly typical salad mix with croutons, and I really enjoyed the dressing. The chowder was, unfortunately, light on clams, so it had more of a potato soup feel to it. Our server was friendly and conscious of our need to get back to work in a timely manner. Overall, a good visit - my coworkers seemed to enjoy their meals as well. read more

A little pricey but the food is good. The service is amazing!!! The servers attend to your every need.

Wow, what a big change from a year ago. Hubby and I went again to Red Lobster. It took awhile before we got our food. Waitress made some kind of excuse about the crab. Just was not the same as last year. What happened? And a gal was right, biscuits changed. Food wasn't worth the price. Will not be back.... read more

Amazing good and even more amazing service! Every single trip to this yummy place is fantastic! One time I accidentally left my birthday dinner leftovers and I went back to see if I could still find them and they replaced the whole meal and out 28t in my to go bag and I was so happy and blown away! I love these guys and gals. One time my daughter and I went on a mommy daughter date and the gentleman in the front pulled out a lobster and let her look and touch it and that made my daughters day for sure! read more

seating immediately and the wait staff was super friendly. The cheddar biscuits are my favorite. The lobster was delicious as always.

Red lobster is one of our favorite places to eat in Salem. The Bahama Mama drink is to die for as well as the lobster bake. If you order crab legs or live lobster be prepared to be there for a little while. Crab legs are very time consuming to crack, and the servers are nice enough to crack the lobsters for you! Nikki L. was our server the last few times and she does an amazing job! Always keeps our drinks full and has a great attitude while working. We'll definitely continue our visits here! read more

Called 3 hours ahead of time, and somehow there was "no proof" of us calling and we still had to wait for an hour. Finally got seated and waited 25 minutes for our drinks, hour and 20 minutes for our food. They ended up being completely being out of oysters and NY steaks. Also, ordered mozarella sticks and chicken strips as appetizerz for 6 of us and it only came with 4 sticks, and 3 strips, definitely wasnt enough. I ended up being very disappointed for my first time at red lobster. read more

Ordered a to go order, was told it would be ready in 10 minutes but took 20-30. Didn't even get the soup we ordered, the Caesar salads were nothing but lettuce-no cheese or crutons and they were so small! Will not be going back. read more

What a wonderful surprise! Our server, Lacy, was a delight. Drinks were served quickly. The calamari appetizer was a good start to our meal. My steak was seasoned and cooked PERFECTLY! The mashed potatoes and broccoli very good. Generous portions. Really enjoyed the lobster bisque. The grilled shrimp were well seasoned and juicy. The only thing I didn't care for was the key lime pie. It was too sweet and gritty. Overall, good good... We'll definitely go back. read more

Usually get pretty good service but was very disappointed when I came in this weekend for my birthday. Over 30 minutes to get biscuits and an hour wait for food and it was not even that busy. The waiter forgot my drink and two of our sides and did seem to care too much about us at all. Disappointed birthday dinner to say the least. read more

Waited 15 minutes to be seated in a restaurant that was mostly empty, once seated no one came over for 10 minuets. Family just left

I went there for lunch with the great grandparents. They love chain restaurants. I was kinda excited to go as I hadn't been there in years. Now I remember why I don't go there. Service left everything to be desired. When we weren't being completely ignored we were subject to eye rolling and sighs from our server. The only times we ever saw her on her own was to take our order and to bring us the bill. Someone else brought out our food. Typically I don't require much by the way of service when out at a restaurant, but I kept having to flag her down for basic things. She brought out all the drinks but my son's. I had to flag her down for that and she was visibly bothered by my neediness. I had to flag her down for salad dressing. Not extra. Any. My salad was dry. I had to flag her down for straws. Extra napkins. Everything. The reason she had to make so many trips was because she never even stopped at our table, but instead just slowed her walk past us so she only was ever in ear shot enough for one thing at a time despite my efforts to get her to wait. I understand she was busy. It was busy there. But I noticed her give every other table in her section excellent service. We were singled out for some reason. When discussing this with the great grands they, who come the Red Lobster regularly, said they always get stuck with this waitress and she never gives them good service for some reason. That angered me. My 93 year old great grand parents deserve to be treated with excellent service rather than poor. Especially given their regularity. Suffice to say, next lunch outing I am suggesting anywhere but here read more

Food good. Love biscuits. Lobster tasty. Price reasonable. Server nice. Full belly. Sleep now.

In the past I have always loved Red Lobster and always chose it as my go to place for birthday,anniversary and other special occasions. I met up with some friends on 12-3-14 at Lancaster red lobster for dinner and ordered an appetizer of coconut shrimp and the new salmon,shrimp and lobster plate for dinner. Our coconut shrimp was overcooked and the new dipping sauce was horribly over sweet. It took quite a wait for our meal to arrive and when it did the disappointment set in. My husband ordered the steak that was not seasoned, overcooked yet cold. My lobster was so shriveled up and tough it was unedible and my salmon dry. We payed 90 dollars for this meal and needless to say, we will not be going back as my husband and myself as well as the friends we met for dinner all got good poisoning. We were all sick following that meal. I believe it was the shrimp. At any rate I'm no longer a fan. read more

Had lunch here on Father's Day and it was great! Even though it was busy, the staff could not have been more cheerful or efficient. The food and decor seems better than your average Red Lobster. We will return! read more

As soon as I entered the door, I was greeted very politley. They were very courteous when i wanted to change my seat. My server was very friendly and patient as it took me a while to choose what I wanted. After ordering, out came the biscuits. They were warm with a very slight crisp on the outside. They were ever so slightly under done on the inside but mostly fluffy. Nice flavor as always. My appetizer came fairly quickly, which was coconut shrimp. The color was nice & golden, the had a very nice crunchy coating and the shrimp itself was fantastic. Not a huge fan of their pina colada dipping suce as it is very sweet and over powers the shrimp. After reading some reviews about this location, I was feeling a little skeptical if the restaurant could live up to my high expectations and so far they are. For my main course i ordered the endless shrimp with shrimp alfredo & garlic shrimp scampi to begin the festivities. When they got to the table, they looked like they were sitting for a while under the lamp. The scampi was sitting in a pool of butter & the alfredo formed a thin layer of skin om top. Tasting wise the scampi wasn't bursting with flavor, but i could taste the garlic butter & more importantly the shrimp. The alfredo was just ok. The pasta was cooked good, but the sauce was bland. Alfredo is already a bland dish in my opinion, but this took it a step further. Overall while I wasnt blown away by the food, the service was fantastic. 5 stars to my server Alicia. read more

Went on veterans day to have dinner for a table of 8 the host's were very rude and told us for that many people we would have to wait 45 min and it would probably be better if we came back a different day. No customer service and lack of hospitality our family won't be back... read more

Another great meal of smoked lobster, salmon and shrimp. Split the ealing with husband...even took some home. Love the bisquits. Had room for chocolate cake with ice cream. Yum! read more

This is the family's favorite place to go to celebrate birthdays and holidays. We were just there last week for my birthday. The staff is wonderful as always. All the waitress and waiters that have served us were very kind and friendly. We have never had a bad experience and we enjoy our family time there. Thanks for the amazing service! read more

We eat here quite often, and it is usually our go to place for special dinners. The service is usually always quite good, and the food as well. We have had a few "issues" over the many years we have been going here, but the management or wait staff were always eager to resolve. Only complaint is portions seem to have shrunk a little bit, other than that, happy, happy! : ) read more