I've been a resident of Country Hills Apartments since 2021. I will admit, when I first got here, I…read morethought it was just a place to stay and an average affordable apartment. The place has been far more than that. No place I've ever lived has been perfect, but the staff here are amazing. If you find yourself at odds with either the manager or staff, you're probably doing something wrong. From my first day to present, the complex has been well kept, most residents take pride in their area, and if you have an issue, it's not dismissed and generally taken care of in a timely matter. I would recommend this place to friends and have even made a few since moving in :)

if I could leave no stars I would. Dont live here these people are crooks who will keep your…read moredeposit no matter how well you clean when moving out. you can put a request to have something fixed and they'll never come then blame you for the problem when you leave. sure it's inexpensive but for good reason! no matter how clean you keep the home there's roaches everywhere especially behind the fridge's and cabinets, disgusting. You can mention it to them but they won't reply. terrible people running this establishmen! if you don't mind your deposit being stolen and roaches this is the place for you.

Me and wife moved to Avila in march of 2016 and our experience have been nothing short of great. We…read moredecided to choose the neighborhood after finding out Menifee, Murietta, and Temecula are safer and nicer than most cities in the county. I always try to review places with honesty even if I end up having a bad experience I tell it how it is. One factor in a honest review is putting yourself in the management shoes. If you actually do this you have to disregard negative reviews factoring in denial due to bad credit/background checks and also negative reviews due to silly things like miscommunication. Here is my review: Management: They are great. Never had an issue. We even faced a little credit problem but the management showed some leniency and gave us an option to prove our credit worthiness and we been living here ever since. We never pay late. We follow the apartment rules, and because of this we maintain a good relationship with the management. Respect requires respect. Points given: 1 Maintenance: The maintenance guys work as hard as it is possible. To be honest every-time I see these guys they are on the run fixing things and making living here possible. People sometimes mistake maintenance people with machines. Have in mind everything may be falling apart in the same time so have patience. My neighbor upstairs had 2 little kids jumping around in the evenings so my ceiling lights broke. I asked so they can be replaced. They came in a day or two after and replaced every single light and even left a "how to note" for increasing the life span of newly installed lights. Points given: 1 Neighborhood: This is a good neighborhood. Any city from here to San Bernardino has more crime and more drama than here so we chose the right place. We have a diverse group of neighbors with different personalities so people can be quiet (Like us) or load (like my former neighbor) but this is not the management fault. Try to resolve these problems with kindness and patience. You can drive down 215 for 5 minutes and we have a shopping center with every store you can think of. Downtown Temecula only 15-20 mins away. A few Beaches in every direction almost an hour away. Points given: .75 Floors: Attached garage? Sold! Indoor Washer and Dryer? Sold! What else you can ask for? Patio upstairs and downstairs? Sold! Pets friendly? Sold! Points given: 1 Everything else: So far so good! I hope they keep their background and credit check in high regards and only let deserving neighbors in as this place is very nice right now. Points given: 1 Tip to neighbors: Have courtesy for you neighbors (Quiet hours, Pet Nuisance!!!) and for your management. Treat everyone with respect specially the maintenance guys!

We just moved in, in the beginning of the year and since then this property has gone down hill…read more They barely keep up with property maintenance, like trimming bushes or picking weeds. There are weeds that are taller than me and I'm 5'6. Spiders are everywhere from the landscape maintenance not being kept up. The pool area has been closed for months because they want to get us a new deck area?! For freaking what!? So you can close the pool from May until now September. It's summer, we pay close to $3000 to be here and we can't even have the amenities we pay for, especially with school age kids who want to swim during summer!! The park they advertise on property has caution tape around it and from what I've heard from neighbors has been closed for over a year. This place is ridiculous. DO NOT MOVE HERE. They don't even give you a discount with the amenities being closed. These people are dumb and choose to do the pool maintenance during summer, instead of waiting after. They don't care about people living here, just want money and that's it.

This place is extremely horrible, as corporate Anez , they have roaches, rodents,plumbing problems,…read moreequipment in the work out area doesn't work, jacuzzi doesn't work, they literally have maintenance men that are up in age 63+ , they never fix anything properly, there's barely any employees in the office, they constantly act as if they're fixing things but they don't,partially work (lazy and don't want to put the right people to do their job right) ,this place honestly needs to be shut down and rebuilt, people break their lease extremely often, parking is ridiculous, you can't have family members over,around holidays, unless they park a mile away, I am definitely in the process of getting the information I need to get something done about this, people like to live comfortably especially if you have a clean home .And these apartment building needs not one rating

Save yourself the headache and do not apply here. They NEVER answer their phones. They lied about…read morethe move-in date (multiple times). They had us going in circles for 2.5 months. They had cameras but apparently didn't work. Only 1 out of 3 of the washers/dryers in the laundry room were "in service" (but looked musty af). The property manager (Emily) would tell us to show up at a certain time to finalize everything and she wouldn't be there (happened more than once). It honestly seemed like they were never in the office (whoever owns these apartments might want to look into their employees for not ever being at work). When we applied we had to give a $100 deposit, initially they said it would be refundable, and in the end they didn't want to give it back. Not worth your time or money for these run down apartments.

Micromanaged to say the least, old outdated apartment complex with a big black gate that doesn't…read morework never did, complex sits next to CR&R so hopefully you love the smell of garbage because Welcome home those are your new neighbors!! Unfortunately because the area is developing this location is about to be the absolute worst place to be no outlet for traffic or any commute also nails glass rocks filling the roadways in this entire area because of the construction. The complex can use a complete renovation

I lived there for 6 years, everything was ok in the beginning…read more Then, after a year, my bottom neighbor started to spy on me and my family she would know what time i left. What time i would be home she would even look out her bedroom window to see me leave and she would be mad if the parking next to my would be taken and go knock on my door to ask if i could move my car so she can park her car there. So if you live there, watch out for Maria she lives in apartment J 67. Her husband Hector Is also wired He also likes to spy on neighbors. NOISY PEOPLE NEED TO GET A LIFE!!!!

Regarding Michelle Morones Assistant Community Manager!!…read more I Just wanted to say thanks for doing such a great job giving me the tour of the complex and units. Michelle was very friendly, very professional and easy to talk to. I felt very comfortable speaking with her and asking so many questions. I liked her from the start and i'm glad I came back for the tour after popping in unexpectedly near closing hours. She invited me to come back the next day and I'm so happy about that. The atmosphere with all the trees and the breeze everywhere was nice. It was a quiet complex and the folks I ran into were friendly. The unit I viewed was very nice and spacious. It was clean and smelled fresh. I was looking at the place for my daughter who's moving down from Los Angeles and I have great reviews for her. I would love for her to live here.

My review is mainly based on staff…read more Wow Ive lived at Cantabria a total of almost 6 years. Time flew! This was my first apartment on my own, and back when I initially started living here my 2 bed 2 bath was only $1100... gosh I miss those days haha! I down graded to a 1 bedroom after some time, then moved back into a 2 bed 2 bath once I had a baby. Ive always had a pleasant, loving, informative experience with Mercedez and all the fun maintenance guys. Its like family quite honestly. Ive seen the property go thru i think 2 or 3 new owners, and to be honest Im not the biggest fan of the newest ones. Cantabria was such a beautifully kept up property, and it seems like new ownership either doesnt care about the upkeep, or well.. doesnt care *again this is no reflection of the girls and maintenance because they arent in charge of this* I would just appreciate seeing the property taken better care of. I even miss getting a free carpet cleaning when renewing my lease *first ownership was the bomb*. We will be leaving in a year or so, and I have nothing but loving words for Mercedez and Johnny, love you both dearly, and thank you for always taking exceptional care of me and my family.

Lived here for about 2 years. The apartment itself was fine, but overall the experience felt off at…read moretimes. When we first moved in, I went to the pool with my kids and was questioned about whether I even lived there "because she had never seen me before," which was strange. Another time, I was walking my kids to the park and was followed from the office area, and that same person ended up sitting at the same table as us without saying anything. It just made things uncomfortable. Communication with the office was also difficult at times. While responses may be described as "direct," they often came across as defensive rather than helpful when concerns were brought up. Parking was also an issue. We were never clearly notified about how limited guest parking actually was, and visitors often had to park down the street. There were also times we saw people camping right outside in the corners of the property. They would get removed, but then come back weeks later. There were also multiple car break-ins while living here, and neighbors would often warn about seeing sketchy people at night. The move-out process required multiple follow-ups. The itemized statement was not initially provided by mail as stated, and was only uploaded to the portal after repeated requests. There were also duplicate charges and a prior payment that had to be corrected. After posting a review elsewhere, management responded stating that everything was clearly communicated and supported. That wasn't my experience. The itemized statement was not initially provided and only became available after multiple follow-ups, and duplicate charges had to be corrected. Since photos were brought up in their response, I'll just note that I hadn't mentioned photos originally. For context, I also have dated move-in documentation showing the condition the unit was originally provided in, which is important when comparing any move-out charges. I also noticed reviews from individuals associated with management, which makes it harder to fully rely on the overall rating of the property.

I stopped by Villa Annette Apartments today after being referred by another community that didn't…read morehave availability. As soon as I arrived, the staff member barely acknowledged me and made no attempt to understand what I was looking for. Instead, I was brushed off and told to return later, with zero effort to assist or even ask a single question. That level of dismissiveness tells me everything I need to know. I'm grateful I was shown their customer service upfront, because I won't be considering this place any further.

We are loving our new home! 2 bed 2 bath! Our neighbors have…read morebeen sweet and welcoming, it's super quiet, and everything is CLEAN

We are very happy with the Charlie Perris ! everyone at the office is very kind and helpful. This…read moreplace is a great place for families to live in. Great location, off the freeway, amenities included!

Don't waste your time and $ applying here if you cannot download PDF paystubs. They will not accept…read moreprintable PDF paystubs. They use an AI income verification service which is in violation of the California Fair Housing Act. I work for the County of Riverside and even though I provided my official position offer letter on Riverside County letterhead, the phone number for employment verification, and one month of previous paychecks, they were unwilling to verify me. Their lack of effort to take the time to verify my County employment absolutely baffles me to no end The Reserve Apartments at Rancho Belago verified me and I signed a lease within 24 hours of applying. Head over to those apartments and see Natalie and Daniesha, they are super nice and helpful. Unlike the office staff at Lasselle Place

Poor Resident Services. Huge issue for people renting here. Needs improvement because for some…read morereason it takes VERY long for nothing just to fix or replace. Prices are outrageously too high and expect us to give rent on time and pay all these fees just to not give any good service in return to the tenants. Pretty unfair. Theft is also an issue here, all this rent money and fees are collected individually from everyone and yet it isn't invested into security cameras or apartment improvement, If you're looking to rent here then I do not recommend unless they improve the said problems.

Out of 1900 deposit we only got 500 back and our apartment wasn't in bad shape. I recommend looking…read moreelse where

Living here for almost 5 years . Had are cars broken into 2 times people always moving out . You…read moreget baseballs hitting your cars from the park directly behind. Laundry room and mail boxed always getting broken into . Finally got new ones this year. Management is shit. Only 2 girls in the office help. Never any parking for your 2nd car . You have to pay extra for a garage. If you have a disagreement with the supervisor you will get a 60 day move out notice. If your late on your rent they will charge you. $100 dollars a day late fee. My suggestion don't rent here even if it's the cheapest around . I'm so glad we moved!

I want to take the time in show appreciation to Brandy who was helping me. Her service was just…read moreamazing! Her customer service and response just outstanding. I will definitely be referring people here. Thank you Brandy

Brandy Reeves is an AMAZING MANAGER! She does an outstanding job at making sure her tenants are…read moresatisfied as well as making sure her community is happy. These apartments are very quiet and it feels like a very family based complex! The apartments are very modern and very spacious! I would recommend these for sure!