I've been a resident of Country Hills Apartments since 2021. I will admit, when I first got here, I…read morethought it was just a place to stay and an average affordable apartment. The place has been far more than that. No place I've ever lived has been perfect, but the staff here are amazing. If you find yourself at odds with either the manager or staff, you're probably doing something wrong. From my first day to present, the complex has been well kept, most residents take pride in their area, and if you have an issue, it's not dismissed and generally taken care of in a timely matter. I would recommend this place to friends and have even made a few since moving in :)

if I could leave no stars I would. Dont live here these people are crooks who will keep your…read moredeposit no matter how well you clean when moving out. you can put a request to have something fixed and they'll never come then blame you for the problem when you leave. sure it's inexpensive but for good reason! no matter how clean you keep the home there's roaches everywhere especially behind the fridge's and cabinets, disgusting. You can mention it to them but they won't reply. terrible people running this establishmen! if you don't mind your deposit being stolen and roaches this is the place for you.

Living at Avila Apartments in Menifee has been one of the worst rental experiences I've ever had…read more Don't be fooled by the nice exterior or staged model units -- the reality is a completely different story. Management is unresponsive, disorganized, and frankly, rude. Maintenance requests are ignored for weeks (if they're even acknowledged), and when someone finally shows up, the work is usually rushed or incomplete. You're better off fixing things yourself or just living with the problem. Noise is another major issue -- the walls are paper thin. You'll hear every word your neighbors say, every dog bark, and every footstep above you. If you value sleep or privacy, this is not the place for you. The rent is ridiculously high for what you get. They tack on hidden fees and raise the rent with zero justification. And good luck getting your deposit back -- they'll find every excuse to charge you for "damages" that were already there when you moved in. Parking is a nightmare, trash is constantly overflowing, and don't even get me started on the security -- or lack thereof. Packages go missing often, and the gates? Rarely work. In addition they rip you off when moving out with fees that are not legitimate. Save yourself the headache and keep looking. Avila Apartments might look like a luxury complex from the outside, but it's all smoke and mirrors. Living here was a huge regret and the leasing staff is condescending and rude (Chrissy and Crystal).

Disrespectful, deceitful and people working here in office and certain maintenance reps, they get…read morepissed off when you ask questions too. I suffer from TBI and had to ask questions about early termination fee and etc and they hung up as I was asking and had a huge chip on their shoulders , lack of safety for residence and maintenance is not kept up. Our apartment door keeps being messed with daily and noise constantly occurring after hours we complained but they don't do anything . Also when it's hot and you have ac on ants practically raid the apartment and they have to schedule a week or days out to have an exterminator come in. There is a lot more and we only be here 6 months ... it's why we are leaving

This place is extremely horrible, as corporate Anez , they have roaches, rodents,plumbing problems,…read moreequipment in the work out area doesn't work, jacuzzi doesn't work, they literally have maintenance men that are up in age 63+ , they never fix anything properly, there's barely any employees in the office, they constantly act as if they're fixing things but they don't,partially work (lazy and don't want to put the right people to do their job right) ,this place honestly needs to be shut down and rebuilt, people break their lease extremely often, parking is ridiculous, you can't have family members over,around holidays, unless they park a mile away, I am definitely in the process of getting the information I need to get something done about this, people like to live comfortably especially if you have a clean home .And these apartment building needs not one rating

Save yourself the headache and do not apply here. They NEVER answer their phones. They lied about…read morethe move-in date (multiple times). They had us going in circles for 2.5 months. They had cameras but apparently didn't work. Only 1 out of 3 of the washers/dryers in the laundry room were "in service" (but looked musty af). The property manager (Emily) would tell us to show up at a certain time to finalize everything and she wouldn't be there (happened more than once). It honestly seemed like they were never in the office (whoever owns these apartments might want to look into their employees for not ever being at work). When we applied we had to give a $100 deposit, initially they said it would be refundable, and in the end they didn't want to give it back. Not worth your time or money for these run down apartments.

I have lived here for 8 months and have had no issues. Neighbors are nice and keep to themselves…read more Office staff is nice and always helpful. No issues with bugs or rodents.

Micromanaged to say the least, old outdated apartment complex with a big black gate that doesn't…read morework never did, complex sits next to CR&R so hopefully you love the smell of garbage because Welcome home those are your new neighbors!! Unfortunately because the area is developing this location is about to be the absolute worst place to be no outlet for traffic or any commute also nails glass rocks filling the roadways in this entire area because of the construction. The complex can use a complete renovation

Regarding Michelle Morones Assistant Community Manager!!…read more I Just wanted to say thanks for doing such a great job giving me the tour of the complex and units. Michelle was very friendly, very professional and easy to talk to. I felt very comfortable speaking with her and asking so many questions. I liked her from the start and i'm glad I came back for the tour after popping in unexpectedly near closing hours. She invited me to come back the next day and I'm so happy about that. The atmosphere with all the trees and the breeze everywhere was nice. It was a quiet complex and the folks I ran into were friendly. The unit I viewed was very nice and spacious. It was clean and smelled fresh. I was looking at the place for my daughter who's moving down from Los Angeles and I have great reviews for her. I would love for her to live here.

Let me write a real honest review about these apartments you pay about 2K+ for a one bedroom or so…read morewith very thin walls you can hear everything! No surveillance cameras, no gates for protection and no security, & let's not forget how terrible management is. DO NOT RECOMMEND LIVING HERE.

Lived here for about 2 years. The apartment itself was fine, but overall the experience felt off at…read moretimes. When we first moved in, I went to the pool with my kids and was questioned about whether I even lived there "because she had never seen me before," which was strange. Another time, I was walking my kids to the park and was followed from the office area, and that same person ended up sitting at the same table as us without saying anything. It just made things uncomfortable. Communication with the office was also difficult at times. While responses may be described as "direct," they often came across as defensive rather than helpful when concerns were brought up. Parking was also an issue. We were never clearly notified about how limited guest parking actually was, and visitors often had to park down the street. There were also times we saw people camping right outside in the corners of the property. They would get removed, but then come back weeks later. There were also multiple car break-ins while living here, and neighbors would often warn about seeing sketchy people at night. The move-out process required multiple follow-ups. The itemized statement was not initially provided by mail as stated, and was only uploaded to the portal after repeated requests. There were also duplicate charges and a prior payment that had to be corrected. After posting a review elsewhere, management responded stating that everything was clearly communicated and supported. That wasn't my experience. The itemized statement was not initially provided and only became available after multiple follow-ups, and duplicate charges had to be corrected. Since photos were brought up in their response, I'll just note that I hadn't mentioned photos originally. For context, I also have dated move-in documentation showing the condition the unit was originally provided in, which is important when comparing any move-out charges. I also noticed reviews from individuals associated with management, which makes it harder to fully rely on the overall rating of the property.

2/5 Stars Date:…read more09/2025 Overall, my experience at Villa Annette was just okay. I made great friends here, but the biggest issue was with Karin; her lack of professionalism and parking. Inspections: Expect frequent inspections--every 2-3 months. From the day we moved in, there always seemed to be a problem. Despite the property being non-smoking, during our first inspection Karin left a note accusing us of a "heavy odor of smoking." My spouse and I don't smoke or drink, so this was frustrating and inaccurate. After emailing the office informing we can provide specimens to test, Danaisia kindly had the note removed from our record. Parking: Parking is a constant headache. Guest parking is very limited, and cars are towed easily. The rule is that cars can't be in guest spots for more than 4-5 days, but Karin tells people that simply moving a car a few inches "resets" the rule--completely inconsistent enforcement. Example of this is the Texas plates in the complex being allowed in a guest spot for 3+ months (never has been towed and not the mention, when this was expressed to her, this is what she advised). Dogs & Rules: Karin does not follow the same rules she enforces. Her little brown dog is never leashed, even though the policy requires it. She tells others to walk around her, and if you don't, the dog reacts aggressively, due to this she yells at tenants. She also ignores the rule about picking up after her dogs, despite management's $25-per-incident fine.we were walking our dog one morning and she left her dogs poop on the sidewalk. Went back a few hours to see if it was picked up, it was still there. Many other residents can confirm this. Move-Out Experience: The worst incident happened during move-out. Our official move-out date was 9/6, and we had already paid prorated rent through that date. A week early, someone dropped off keys with the same unit number (the apartments are different by letter ex. A-102, D-102, J-102, etc.). Instead of verifying the paperwork, Karin entered our apartment without notice--while my spouse was still inside. She later gave conflicting stories: first claiming she used the dropped-off keys, then saying she always uses her master key. Claiming she rang and knocked on the door by my spouse was asleep. Not true, my spouse was laying down on his phone. She also brought her dogs with her during working hours while entering, which is highly unprofessional. Whether she stepped in "a foot" or more, she had no right to enter without notice, especially since our rent was paid through the move-out date. Final Thoughts: The community itself is fine if you don't mind constant inspections, limited parking so if you don't like guest- this may be good for you, and a manager who makes assumptions instead of confirming details. Danaisia is professional, responsive, and great to work with. Matt is also helpful, but keep in mind he's related to Karin

We are loving our new home! 2 bed 2 bath! Our neighbors have…read morebeen sweet and welcoming, it's super quiet, and everything is CLEAN

Karina and Mariah and Breanna have been amazing ! Every time I go there I'm always welcomed with…read moresmiles, and they always go above and beyond to hear out my questions and concerns . They have the best customer service here . 10/10 best staff !

Don't waste your time and $ applying here if you cannot download PDF paystubs. They will not accept…read moreprintable PDF paystubs. They use an AI income verification service which is in violation of the California Fair Housing Act. I work for the County of Riverside and even though I provided my official position offer letter on Riverside County letterhead, the phone number for employment verification, and one month of previous paychecks, they were unwilling to verify me. Their lack of effort to take the time to verify my County employment absolutely baffles me to no end The Reserve Apartments at Rancho Belago verified me and I signed a lease within 24 hours of applying. Head over to those apartments and see Natalie and Daniesha, they are super nice and helpful. Unlike the office staff at Lasselle Place

Poor Resident Services. Huge issue for people renting here. Needs improvement because for some…read morereason it takes VERY long for nothing just to fix or replace. Prices are outrageously too high and expect us to give rent on time and pay all these fees just to not give any good service in return to the tenants. Pretty unfair. Theft is also an issue here, all this rent money and fees are collected individually from everyone and yet it isn't invested into security cameras or apartment improvement, If you're looking to rent here then I do not recommend unless they improve the said problems.

Out of 1900 deposit we only got 500 back and our apartment wasn't in bad shape. I recommend looking…read moreelse where

Living here for almost 5 years . Had are cars broken into 2 times people always moving out . You…read moreget baseballs hitting your cars from the park directly behind. Laundry room and mail boxed always getting broken into . Finally got new ones this year. Management is shit. Only 2 girls in the office help. Never any parking for your 2nd car . You have to pay extra for a garage. If you have a disagreement with the supervisor you will get a 60 day move out notice. If your late on your rent they will charge you. $100 dollars a day late fee. My suggestion don't rent here even if it's the cheapest around . I'm so glad we moved!

I want to take the time in show appreciation to Brandy who was helping me. Her service was just…read moreamazing! Her customer service and response just outstanding. I will definitely be referring people here. Thank you Brandy

Brandy Reeves is an AMAZING MANAGER! She does an outstanding job at making sure her tenants are…read moresatisfied as well as making sure her community is happy. These apartments are very quiet and it feels like a very family based complex! The apartments are very modern and very spacious! I would recommend these for sure!