Prompt reply to my inquiry. The technician was thorough, explained his rationale for the repairs, and was courteous.

I highly recommend Redwire as a go to HVAC repair company. We have a mini split system that had a broken pump last year and found Redwire through our Home warranty. They are really responsive and the technicians know what they are doing. We called them again this year for a tune up and Ben our technician was really thorough with his checks and also took care of a concern with the pump in one of our units. He is really nice and a great representation of his company read more

We heard about Redwire HVAC from some friends who got their furnace replaced recently by them. I thought that we might have to buy a new furnace too; I figured that most companies would likely just pitch for a complete furnace replacement. Ben A. came over today and he was able to determine that the wiring of our furnace was damaged. He was able to replace the wiring for us - see photos attached - and he replaced our old thermostat (which was also faulty) for us too. He was able to complete the work quickly and he was very pleasant. I didn't get a sense that he was trying to upcharge us for unnecessary repairs. So glad that we gave these guys a call! read more

Redwire HVAC - Here is the new circuit panel that he installed - Heating & Air Conditioning/HVAC Near Me - Burlingame, California

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It's too bad that I can only write 1 review, but after these experiences, I wouldn't even bother with them. 1st dispatch A somewhat new wall heater isn't operating, so I requested the home insurance to send HVAC for furnace repair, home insurances' contracted HVAC service company is Redwire, so Redwire dispatched a technician... who went straight to the old furnace beneath the house, which I already know it's broken, and says that it needs replacement. Then when asked to repair or diagnose the wall heater, the technician refused. Saying that we must request for another furnace repair from the Home Warranty. Knowing that there are people who are ill and are currently living here in the coldest of Winter, you're asking sick people to stay in the cold for a couple more days for what reason? You could've told them that you're going to charge that as additional outcall fee, but nope, zero Fs given, the technician didn't care if there are sick people living in the cold without a working furnace and left them like that. 2nd dispatch After a couple days of struggling in the cold, the technician came... couldn't diagnose the problem, saying that he didn't have proper equipment to diagnose, and will need someone else to come... this is quiet upsetting, the technician could have done this one the 1st dispatch, now we gotta wait for another couple days without a working furnace in the winter. 3rd dispatch After a couple more days (my first request was on 12/2, and this is now 12/17, it's cold AF and the furnace hasn't been working for more than 2 weeks), a different technician came... and concluded that the wall furnace needs replacement, and will take measurements and send an estimate. I find it suspicious, I think they are just trying to make the owner use the insurance requests so they can make money, and now they want to haul in a bigger job to make more money. So, I contact another HVAC company to come and take a look at the wall heater, which the technician fixed the problem without much trouble, it was just a dirty sensor, get a vacuum to clean up the wall heater was all you needed. I contacted the home insurance and reported to them regarding what happened. Hopefully they realize what Redwire is doing, which is trying everything they can to make people request for service, while never really fix anything unless it's a major money haul like replacing a wall heater, even if the wall heater doesn't need to be replaced at all. Due to their professional delays, now the tenant is filing lawsuit against me. Wow, I could never imagined a dirty sensor would cause this... wait, no, this is caused by Redwire. Moral of the story, stay the F away from Redwire and any HVAC "technician" who tells you that your somewhat new furnace needs a replacement. read more

Alan and his team did an excellent job installing AC in our house. They are communicative, direct, and so easy to work with. Professionalism from start to finish. Could not recommend them enough! read more

Redwire saved my bacon. On the hottest day this summer, my AC died. They showed up within a couple hours of me asking for help, fixed the problem, and were courteous and professional. I couldn't ask for more. Would use them again, thanks to Alan! read more

I was very happy with Redwire and their technicians honesty. My parents had told me I needed to have my furnace inspected annually. I had never had anyone out in 5 years. When the technician arrived he told me those annual inspections really aren't needed annually, and only really AC units need it and only every 4-5 years or so. That a lot of HVAC companies sell annual inspection plans and it isn't really necessary. I so appreciate that honesty. He could have easily signed me up for such a plan because I lacked knowledge. That honesty to me is so appreciated. If I ever do need a major HVAC service I'll call Redwire again because I appreciate this honesty in service professionals so much as trust is everything for stuff like this. read more

I was really impressed by high quality workmanship and customer service from Redwire HVAC. We had a recurring problem with our AC unit. With heat waves it has become unbearable to stay home day or night. Added mystery was that sometimes AC works upstairs but not downstairs or the other way around or not at all. Our technician Baimyrza was very gracious and tenacious in solving problems. He was very polite, thoughtful and highly professional. Baimyrza was very focused on us. He came prepared with all the tools, equipment and materials. And he was very thorough. The AC problem was fixed and the temperature indoors is finally under control. You can't put value on a good night sleep!.. I also want to express special thanks to Jenna who helped with scheduling our appointment. Thank you Redwire HVAC team! read more

Redwire HVAC - HVAC technician fixing our AC issues - Heating & Air Conditioning/HVAC Near Me - Burlingame, California

Used these folks twice and both times fixed things fast. Ben is super and his speed to fixing both a/c units was insane. He came at 2, diagnosed the issue and got the part and fixed it that same day. Huge win!!! read more

What a great expereince! They showed up on time and knowledgable. When it came to fixing the control panel they were exceptional in two ways. Their warehouse had access to control panels where other electricians were saying we would have to wait days. And they fixed the control panel under warranty saving us $1k. Thank you Redwire. read more

Redwire HVAC - Installed Nest and fixed Control Panel issue - Heating & Air Conditioning/HVAC Near Me - Burlingame, California

We had a great experience with red wire! Ben came over after another company gave us a unreliable estimate for our furnace- he diagnosed the problem, ordered the part and then came back a day after to install it. He went ahead and also checked the house for CO and the furnace for leaks! Above all, he did it respectfully and with a smile answering all our questions in the process. Highly recommended! read more

Alan is very friendly and efficient. He knows his furnaces. On his initial visit we discovered the fault, it was the controller board. Alan saw what looked like a short, and made an attempt to repair it; unfortunately, but not surprisingly, to no avail. He had to order a new board. Fortunately, the five days that followed waiting for the board to arrive were not too cold. On his return visit, Alan quickly installed the new board, ran a local test, and then we ran the test from the thermostat. It all worked, easy peasy. I was very pleased with the whole experience. Thanks very much Alan. Hey Redwire, he's a keeper! read more

Heater was having trouble staying on. Alan was super helpful and quickly diagnosed the issue with the heater and provided quick easy service. Unit is working again and resolved in under an hour. read more

Ben was knowledgeable and thorough with the repair. He went above and beyond in getting into the crawl space to check ducting. Would highly recommend. read more

Redwire HVAC - Furnace repair and PM - Heating & Air Conditioning/HVAC Near Me - Burlingame, California

Highly recommend. Responded very quickly to my inquiry via Yelp, the cost for service was less expensive than others. They diagnosed the issue with my mini heating system within minutes and returned less than a week later to fix it. The service was professional and he even took a look at my other unit before leaving which was not included in the original estimate. read more

My house heater stopped working and Jenna was able to schedule an appointment for the next morning. Alan arrived early, quickly diagnosed the problem, suggested the fix, provided the quote, and replaced the broken part all within 1 hour. Alan was very professional and took the time to explain the issue. That same evening, we noticed the heater airflow was not quite right and contacted Redwire HVAC. Alan and Jenna responded promptly and Alan came back the next day to check to make sure everything was good. Very happy with the service and responsiveness! Will definitely contact them for any future HVAC needs! read more

Requested an estimate ($69) which went to actual repair of vent hood; showed up on time; courteous, came out, gave me cost and was able to provide new part and repair and replacement in one day! read more

Redwire HVAC - Vent stack toppled over from strong winds, cap damaged - Heating & Air Conditioning/HVAC Near Me - Burlingame, California

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Work completed after initial inspection and replacement parts installation. timely service was performed up to expectations.

Alan called to check if he could arrive earlier than planned. He came by, assessed the situation and gave me a couple of options to move forward with. He was professional and courteous. He even disposed of a dead rodent that was up in my attic! We would definitely use Red wire again for our HVAC needs read more

Alan was quick in identifying the issue and fixing it right on the spot. Clear communication on what needs replacing and prices.

Our Nest thermostat as well as our heating randomly turned off so I was looking for a professional to help diagnose/fix our issue. Redwire HVAC really stood out with very quick and professional responses and was available to send someone out that same day. They quoted $69 to run diagnostics which is more fair than a lot of other companies in the same area. My husband was home to welcome Alan who went straight to work. It turns out that somehow our "kill switch" in the furnace was hit and it stopped powering our thermostat and heater. Alan was really honest and upfront about the super easy (and somewhat embarassing) fix and did not charge the $69 since he stated he didn't have to actually do any diagnostics! Wow oh wow! I haven't experienced this level of professionalism and honesty in years and it was so refreshing. Thank you for all your help and we will definitely call them when we have a real issue with our HVAC! read more

I'm very happy to leave a review for Redwire HVAC. First of all their communication was VERY fast. I was able to be scheduled quickly. Alan was on time and came by to do a diagnostic on our supply ducts as I thought they needed sealing. When he saw them he explained why it didn't need any work at this time. He asked to check my furnace and I was surprised to see how dirty and clogged the filter was!!! Had he not looked I would have forgotten about it for lord knows how long! He even vacuumed the furnace before installing a spare filter I had. He came the next day to install a new thermostat because ours was on its last leg. Alan is trust worthy and super respectful. He does great work and I would recommend them to everyone. read more

Redwire HVAC - Heating & Air Conditioning/HVAC Near Me - Burlingame, California

I highly recommend them. Got a same day appointment to repair our heating furnace. They were able to detect the issue right away and did an excellent job addressing it. Its been a few days now after the work was done and the heater is working like a charm. And I thought the pricing was very reasonable. I would definitely go back to them for any HVAC related work. read more

The workers were very professional and amazingly friendly and respectful. I'd recommend their business to family and friends. Not to mention their work was really efficient and stellar . -Brian D read more

Very happy with Redwire's service. Alan arrived within the promised time window, and while diagnosing the issue clearly explained the possible causes of our AC unit not working along with potential costs involved with fixing it. Luckily for us it was only a bad capacitor which Alan was quickly able to replace for a reasonable cost. After a freon recharge (since we hadn't serviced the unit in a while), the AC was up and running good as new. I'll definitely be calling on Redwire HVAC for any AC servicing and repair needs in the future. read more

The service provided by Alan for my mother Flor Martinez was outstanding. Very professional and informative. Because of this, we will do business with Redwire in the future not only for our home But also for our place of business. I commend Redwire for hiring such a talented technician. read more

I had an excellent experience working with Alan and his team at Redwire. We got a quote from a few companies and not only was the Redwire quote very competitive, Alan took the time to talk through some of the more challenging aspects of our project (we didn't have good attic access) and propose a solution. This made me feel much more comfortable knowing they had a full thought through plan for our old and complicated house. From the day they started work to the day they finished the team was professional, communicative, and overall amazing to work with. They of course ran into challenges with our old house and they were able to creatively problem solve without increasing my costs. My 1 year old was home at times and Alan and Max in particular were so sweet with him. I could not recommend this team more highly. read more

Earlier this year, I had Redwire install a new Heatpump system in my home since we wanted to add A/C. Alan came out and the end of last year and addressed all of my needs and kept me up to date through the holidays until our project started. He even came out and helped me with our old furnace while we waited for the new system to be installed. Alan and his team worked super efficiently and did a great job. He explained everything to us and hauled away our old huge furnace so I even got space back in my garage, which was a huge plus. Their pricing was also super fair compared to other quotes and coupled with the service it was a great experience all around. read more

I've had two service encounters with Alan from Redwire at two different homes, and he has been nothing short of excellent. He is extremely professional, knowledgeable, and genuinely helpful. Not only did he fix the HVAC issues efficiently but he also took the time to patiently explain what he did and why, which I truly appreciated. His honesty and clear communication gave me complete confidence in his work. I would highly recommend Alan and his services to anyone in need of HVAC support. read more

Alan came this morning and made a necessary repair to our HVAC unit in the garage. He is quick, effficient and personable. I recommend him and Redwire. read more

Alan and his team did a great job. Would use them again for this type of work. Went smoothly, on time, no issues after install. A+.

Was able to schedule an appointment the next day after I called, and Alan provided a clear and concise assessment of what was wrong with our heating systems and answered all the questions I had. Upstairs was a quick fix and he tackled it on the same day, downstairs issue is apparently more complicated but he provided a detailed recommendation and clear rationale for us to consider. Can't comment on the competitiveness of their pricing until I get a second opinion for the issue downstairs, but otherwise I was very satisfied with the service provided. read more

5 Stars - The Best HVAC Professional I've Ever Met! I cannot say enough great things about Alan - he is hands down the best HVAC technician I have ever worked with. From the moment he arrived, it was clear that he was not only extremely knowledgeable but also incredibly honest and thorough in everything he did. Alan took the time to explain every single component of the system to me, breaking down the process step by step in a way that was easy to understand. What stood out the most was his honesty. In a field where trust is everything, Alan exceeded all expectations. There was never any upselling or pressure--just straightforward, transparent advice that I could truly rely on. If you're looking for someone who knows their stuff, genuinely cares about the customer, and operates with the highest level of integrity, Alan is your guy. I am deeply grateful for his help and will recommend him to everyone I know. Thank you, Alan--you're the best. read more

My furnace stopped working during Christmas of all times unfortunately and Redwire promptly responded . Alan came by earlier than expected and was able to quickly diagnose the issue. He went to go grab a part within 30 minutes and fixed it fast. Great service! read more

Alan showed up in time and quickly diagnosed the issue. Super helpful and very respectful. I would highly recommend and use them again.

Had a great experience with Redwire. Alan and his team installed a new electric HVAC system, helped us deal with the rebates, and communicated clearly through throughout the entire process. The rate was reasonable and they do quality work. Alan is also an all-around terrific human being, who cares about the satisfaction of his clients - Thank you Alan! read more

Redwire HVAC responded to my request for a thermostat diagnosis within minutes of contacting them via Yelp and offered 2 appointments the next day with their technician. The technician tested the thermostat and because it wasn't working asked us what type of thermostat we'd like to have installed. He listened to our request for an easy-to-read and non-programmable thermostat, then went to get it from their supply house. He installed it and tested it to ensure it was functioning properly with our furnace. I didn't get the tech's name, but he deserves more than 5 stars for his expertise and willingness to do a great job! We'll definitely use Redwire HVAC for future HVAC work. read more

We had a loose vent cover on our roof and wanted someone to check the duct before fixing the cover since we had no idea how long the duct had been exposed to the elements. Alan came the same day, arrived early and was efficient and professional. He checked the duct and fixed the cover within 30 minutes and explained what he was doing whenever he came down from the roof. Price was reasonable and happy with the service. read more

Heater failed at my rental unit. Redwire provided quick, professional, polite communication, and timely response. Problem was diagnosed and fixed under 24h. read more

I had an issue with my gas furnace after seeing an error message on my Nest thermostat. Alan from Redwire HVAC found the issue, which turns out to be a bad/incorrect limit switch installed years ago by another HVAC service man. Alan also pointed out that the gas pressure is too high (which he corrected as well), and that my air filter is too thick for my furnace. None of which the previous service person ever mentioned and just installed the wrong limit switch just to make it work. Alan came back with the proper limit switch with a higher limit and everything works great now. It's been a great experience. Very professional from scheduling to actual service work, with the staff having solid knowledge HVAC systems. I would highly recommend Redwire HVAC. read more