I appreciated the generous time they took in producing a thorough heat pump HVAC system for our house. Also the careful response to my questions. I am now considering their proposal. read more

I'm very satisfied with my Mitsubishi HVAC Ductless System. The Refreshed team is highly professional from initial consult to completion. The owner phoned me post install to check on my satisfaction and follow up as well with my one year maintenance process. The value is excellent for the quality. I first observed the Refreshed table a few months ago at Dale Hardware. I decided to go with this company after meeting with Michael. He went over all my options with me and offered a fair competitive price considering the brands and services provided. I like that he's a Bay Area native. My house had very old wall heaters. One didn't even work and I was using portables in the house for years. The electrical panel also needed upgrading and a Refreshed electrician referral assisted with that as well. Professional and courteous install team worked diligently at my home for a few days. It's awesome to finally have a new HVAC system. It's super quiet, too. I've already been using the A/C at nighttime and it works fantastically! I'm very happy that I saved up for this system and worked with Refreshed. Give them a call! read more

Great company. Great team. Great people. They removed our outdated and energy hogging 30 year old furnace and out in an energy efficient heat pump/AC unit that's state of the art, quiet, and will give us comfort for years to come. From the first conversion to the last day, I felt I could trust Michael and his team (Robert, Francisco, John, Omar). I felt they understood our needs and budget and worked with us to get a great value for us. They were efficient and professional and respectful of our home. This was a two day job and we were able to use our home both days. They were very responsive and always available for my questions. I would recommend them to anyone. read more

These guys messed up my mom's electrical system in her double-wide trailer. Among other things screwups they took two 110 circuits and combined them to get the necessary 220 for their system. We had to call in another electrician to fix their mistakes to the tune of $4K. When I complained they went silent. Not sure if they ever pulled permits for their work. My mom was promised a $1K refund from the State. They said they submitted the paperwork. But we never saw that, either. If you use these guys, watch them closely. UPDATE: The RHC folks have reached out to me fix my complaints and reimburse my mom. Leaving the review at 1 star for now, until I see some results from their side. ;-) read more

Refreshed did an awesome job replacing my old furnace with a new, super efficient heat pump. They were very professional and courteous from the initial quoting, through installation and follow-ups. Based on the many other quotes I received, their pricing was also very competitive. They offered and installed quality equipment and we were able to test out the cooling function just in time for a heat wave. It worked like a charm, keeping the house cool and did not add much to our normal electrical usage. Chris, Nick, and Jesus did a great job getting the new system installed and looking good. They really put in a lot of energy and effort into the installation and getting everything right. If you're in the market for a heat pump or new HVAC system, I highly recommend Refreshed. read more

Replied promptly. Courteous. Attended to issues promptly. Responsive. Will use them in future.

The entire process from getting a quote to booking the appointment and completing the repairs was seamless. Even though they gave an hour range for the appointment I appreciated the tech was here right on time. The tech was very friendly and informative. read more

Thank you to Robert, Richard, Ryan, Francisco, and Cesar!!! I'd been getting proposals on a new HVAC system and they beat the prices of them all. Ryan set up the appointment for Richard to come out the same day, he was there within an hour. Richard immediately made me feel comfortable and at ease when he came to speak with me. This is a big purchase, and he gave me a better package than what other companies were going to give me for a better price. He set up the install for the following week. Robert came over and went over everything in detail before the install. Robert answered all my questions and answered the phone within the first couple of rings every time I called with a new one. Francisco and Cesar were the two amazing guys who worked efficiently and diligently, going above and beyond to make sure everything was perfect. Initially, Robert thought they may have to cut my sheet rock to run the electric line from my electrical box to the unit, but Francisco is a talented and experienced technician who was able to do it without cutting and patching my sheet rock! Cesar was thorough going over how to set up my new Nest thermostat, and Francisco and Cesar both made sure I was educated and comfortable using my brand new system on my own before they left. Thank you to the team at Refreshed Heating and Cooling who got me up and running with heat before the cold winter! If you are looking for an HVAC company that is honest, knowledgeable, talented, efficient, and trust worthy, these are the guys! read more

Michael and team installed super-efficient HVAC system in our parents home and have always been responsive if any questions or issues come up. As a matter of fact they responded within a couple of hours today as the AC was not functioning and fixed it within 30 mins of arrival..Super team lead by super entrepreneur Michael ! Would recommend for any large HVAC installation... read more

Refreshed did our HVAC system project and we're extremely pleased with the results. We had a few contractors provide bids for our project, and we chose Refreshed based on their knowledge of the available solutions, overall proposal offerings, and cost competitiveness. Originally, we'd preferred a central system, but the limitations of our older/smaller home meant that wasn't really feasible. With the help of Refreshed, though, we collaborated on a more than suitable alternative (heat pump mini split system) that looks great and is really efficient. The onsite installers, Saul and Juan, were great, too. They navigated different design decisions with us, and worked in some tight spaces really adeptly (including recessed ceiling cassettes) to get the job done in a timely fashion. We really appreciated their professionalism and the work environment they created. Would definitely recommend Refreshed for anyone's HVAC needs. read more

After my gas furnace died, Michael gave me a very fair price for a mini-split system and was totally transparent on what I needed, not trying to sell me more than I needed, and he got me scheduled ASAP. Installers were very professional, prompt, and tidy. When one of my units needed servicing, Michael responded within minutes, and John and Dillon came out the very next day and got it fixed ASAP. They were great! Would recommend them without hesitation. read more

If you're looking to get a new heater and add AC this is the place! Michael the owner of this small business stopped by on my time table and didn't give me the usual 2 to 4 hr window and was on time knew what he was talking about recommend a unit with great reviews that was perfect for my project and we got to add AC Something we have been waiting to do was able to convert us to electric from gas added a new vent in the kitchen and completed the job in 2 days of hard work by HIS employees not some random people like allot of places. he also offers financing and had us approved in minutes on my phone with a payment that would be covered by the savings from the new system got us a $2500.00 tax credit and a incentives check for $2000.00 for converting the electric handled the permit process and has a separate department to check the system and cleaned up afterwards. all i can say is I was pleasantly surprised by how easy the whole process was! My Dogs even liked him lol so if you are looking to upgrade your heating and cooling system give him a call and mention how pleased I was a you would like him to take care of you as well. good luck with your project. Jim and Pat Griffith read more

Our AC went out on us in the middle of the Labor Day heatwave. We couldn't get anyone to come out for at least 3-4 days, until I called Refreshed. Michael promised me he would be out the same day and was here within a few hours. He quickly diagnosed and has the parts needed. We had our air conditioning back on within a few minutes. There was no upsell either. Just a straightforward diagnosis and fix. I will always call Michael with any future issues and recommend anyone to do the same. read more

Our AC stopped working on the hottest day last week and we saw some more hot weather coming up again. I reached out and was shocked that they could get to me so quickly. They were professional, personable, knowledgable and an overall pleasure to deal with. The repair was done quickly and they took the time to explain things thoroughly and tips to keep the system running smoothly. And when all was said and done, the service fee was a lot less than I was expecting. I hope I don't need to call again, but I'll be happy that I found a good company. read more

It was a very hot day over 100 degrees, I called Refreshed Heating and cooling, Michael was very responsive and showed up in just 30min and fixed our AC unit, he saved us as we have 3 kids and could not stay in our house. I highly recommend Refreshed Heating and cooling. read more

Great company came out right away and gave me a free estimate and reasonable prices beat everyone else's estimate 2 weeks later I had air conditioner installed by them and did a great job read more

we are very happy that we find Richard Lopez and his team from Refreshed heating and cooling, They did excellent job and in proper time. our house is cool and cozy now, because of those great professionals! Thank you Richard! Great job! read more

We had a great experience with Refreshed! During the heat wave I couldn't find anyone to come Out to fix our AC...but as soon as I called them They were able to come Out that day and help us! Even though our AC is old and on its last leg they were able to help fix the situation for the time being so we can plan out what we need to do in the future to replace our system. read more

We were in market for getting AC/Heatpump installed in our home. Talked to 10 different HVAC companies to get the installation rough idea and quote since we had a unique situation to deal with for installing extra vents in the master bed addition. Honestly, initially we were hesitant to choose Refreshed because of lack of reviews but then given their labor and parts warranty we decided to give them a try and we could not have been happier. Michael made sure all of our requirements were heard and resolved by the installation crew. The quote was also very reasonable. He helped us deciding between AC and Heatpump and also replacing existing furnace or not. We decided to go with heatpump and a new furnace. We also added 3 extra vents for the master room addition and living room and the entire home feels much more comfortable to be in now, thanks Michael! Cherry on cake: The inspection passed on first attempt, getting TECH california rebate was hassle free and rebate check came in no time. They even gave us free Reme Halo filter - preparing for upcoming wildfire season. read more

Michael and Robert so genuinely care about their customers and it shows. Due to circumstances I wasn't able to move forward with getting AC at this time, but when I am ready to, it without hesitation I will be reaching out to Refreshed Heating and Cooling. Michael gave an honest breakdown of costs and efficiency for different AC set ups, without trying to upsell anything when he had the chance to. Robert came to our house prior to starting the work for an on site inspection, which is a step above what other companies may do. Taking a look at our electrical panel helped us decide on our next steps. Our experience with the team at refreshed made us feel like a close friend or family member was helping us out. I would highly recommend them if you want friendly and reliable service. read more

Our air conditioner went out in June 2021 and it was HOT! My experience with Refreshed Heating and Cooling was Amazing!! They are fast, punctual, kind, professional and very courteous! Rich really help us out in picking the right system for our home. They are affordable and reasonably priced. They helped me set up our new thermostat. They did an excellent job setting up our new heating and air conditioner, they cleaned up after themselves. Hauled all the old stuff away. And we are so happy with our new HVAC system. It just works amazing!! I would really recommend them to anyone who needs any HVAC equipment or needs!! read more

When our AC stopped working yesterday, my landlord made a call and let me know I would be hearing from someone. Well, that someone was Michael. He was at my house the next morning (today) and 2 more times after that until he figured out what was happening and we would be comfortable for the evening and the hot days to come. So knowledgeable and patient explaining it all in layman's terms, but especially 100% honest! I wholeheartedly recommend Michael and the whole crew at Refreshed Heating and Cooling!! read more

Our AC stopped working last night, couldn't have happened on a worst week with this crazy heatwave. Top it off, it's Labor Day and not too many companies responded back or had available open appointments. Refreshed Heating and Cooling not only responded back late at night but was able to get us in this morning. Richard Lopez the owner was not only professional and prompt, he went right to work. He was very knowledgeable and went through step by step with me of his trouble shooting process. It was a bad solenoid and with stores closed for Labor Day, we got lucky he happen to have one on hand. I was skeptical to go with this company as well because of the lack of reviews but glad I did. Richard Lopez made this experience more personable and I highly recommend his company. He literally helped us out in an emergency on a holiday. There's no pushy sales pitch, the work and professionalism speaks for itself. His price was fair and reasonable. Thanks again Richard! read more

I've had these guys come to my home a few times now and they are not just nice, but they explain everything, are very respectful, and they have a high level of professionalism. They do not over price, Or try to sell you extras. They return your call promptly, and schedule quickly. Both times they've come out the next day after I called. My AC had two separate incidents happen recently, the last one being right at the start of Labor Day weekend and the 113 degree heat wave. I described the problem and Michael knew right away what it was and had it fixed within 20 minutes. I highly recommend them for your HVAC needs! read more

I highly recommend Refreshed Heating and Cooling. They upgraded my complete Central heating and also added Air Conditioning. Also they relocated my furnace to the attic which gave me more space in my house. Very reasonable pricing and completed everything in a good time frame. They know what exactly what to recommend for the sq footage of the home. Rich and the crew were very professional and made my house even cozier. Thank you Refreshed. read more

Michael responded to my Yelp service request with a complimentary diagnosis. He came in first thing on Monday and spent an hour diagnosing the problem and was able to find the root cause and fixed the problem right away. He in the end just charged me a hourly service charge and the problem is fixed! I am very satisfied with Michael's professional dealing on this matter and his expertise as well as fair charging. Would recommend him to anyone for hvac service again! Below is the description of my problem I requested on Yelp: Unfortunately the Ac/furnace has gone out over the weekend. There is no power going to the thermostat either upstairs or downstairs. The display remains empty. It was working fine last weekend. I've checked the circuit breakers and they were not tripped but I reset them anyway. I looked it up online to troubleshoot and it said the wiring may have gone faulty that runs from the thermostat to the transformer. Now since this is both ac and furnace not working and simultaneous upstairs downstairs stopped working it must be something specific you would think. Would need a diagnosis and repair on this. read more

Our 30 yr old air cond. unit was telling us its days were numbered. I came to Yelp to ask for quotes from local Air/heating companies on a Friday Many companies answered that they could come out 'next week'. (One company did come out the same day and quoted us approx $14k.) Ugh! With the summer temps being in the high 90's we were hoping for at least someone to come sooner. Alas, Richard (owner) responded to our Yelp posting that he could come "later that Friday". Richard showed up and tested the unit and confirmed our fears. He quoted us a price (of just under 9k) that was lower than the other company gave us, there was financing if we wanted to use it too. Richard also could have the new unit installed in one day on Wednesday of the following week. We signed the contract and here on Saturday we've enjoyed a nice cool home for days. Richard was very informative, knowledgeable about his product. We also like to shop local. We live in Oakley and so does the owner Richard. So if you're looking for an Air/heating company I highly recommend Refreshed heating and cooling, owner Richard Lopez. read more