1. Reliable Auto Source

    1. Reliable Auto Source

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    Sacramento, CA

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    Reliable Auto Source

    3.4 (42 reviews)
    Closed 10:00 am - 7:00 pm

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    4Runner

    Teo greeted us as we walked in, very positive attitude and helpful with any of your questions when purchasing a used vehicle from Reliable Auto Source. Answered all my questions honestly and provided any information I was asking for. Tony helped finalize our deal and made it smooth!

    I waited about a month before doing this review just to make sure everything with the car was good, and I can honestly say I'm happy with my purchase. I bought a Mercedes-Benz C300 and the car has been great so far with no issues. Everyone there was friendly, helpful, and made the process easy. They also weren't pushy at all and let me take my time instead of trying to force me into anything. I recommend going to Teo if you're looking for a car because he was honest and easy to work with. I would definitely recommend this dealership to my family and friends.

    Guaranteed refund but didn't refund when showed up.
    Rajnil P.

    Very rude and pathetic customer service. Full of false information. Sold me a default car with engine issues. Guaranteed refund and when vehicle was dropped then tried to deduct $500. Car went in to garage in 12 days due to engine issues. Salesman David and Alex advised that mechanic will call but no one returned call. Owner Tony is super rude. Wasted a lot of my time. Doesn't want any conversation to be in written. Says customers are stupid and idiot. Unreliable. Highly recommend not to deal with them. They only want to get rid of default cars and according to them customers are stupid and idiot. The car that was sold to me is not fit for basic transport and safe. Unreliable company denied to fix the car with in 12 days and car was driven only 500 miles. After 500 miles had to tow it at my cost and received bill of $1,275.95 for the repair of default parts that was leaking. Now I'm in all loss due to this unreliable dealer and owner Tony. Suggest do request everything in written with this dealer and get at least 90 day warranty if any minor repairs required will be covered by dealer with in 2-3 days with replacement of rental or else they will not fix it. I had a very very very bad experience.

    Thanat P.

    Great place to buy a car have a good selection, David (sale associate) is very friendly. I had amazing experience shopping here.

    Found a gem here at reliable auto thank you!
    Shek R.

    Thank you so much reliable auto for the fast and easy process getting me this car and working through the deals with me especially Big. Thanks to Tony the finance manager. Reliable auto really hook me up. Talk to them nice they will work with you to get you the car you need.

    Problems with the transmission.

    I recently attempted to purchase a car from these dealership, but the experience was highly disappointing due to significant mechanical issues. Just as we were about to finalize the contract, we took the car for a test drive and immediately encountered problems with a transmission error code. Despite assurances from the sales representative that the car had been fully serviced, we found it was low on oil and had a service warning. Furthermore, I was offered only a limited 48-hour guarantee for an additional fee of $250, which is concerning given the car's condition. My credit was also processed through multiple banks, which was time-consuming and impacted my credit score. To add to my concerns, the sales associate mentioned that the car belonged to an employee that works there. Based on this experience, I cannot recommend purchasing a vehicle here, as transparency and quality standards seem to be lacking. Beware of buying here! The car I almost bought had serious transmission issues. Not trustworthy. Car description: VW/ Golf GTI 2020 Color: Black

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    3 years ago

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    3 years ago

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    Page 2 of 2

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    Review Highlights - Reliable Auto Source

    Great place to buy a car have a good selection, David (sale associate) is very friendly.

    Mentioned in 3 reviews

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    A-1 Auto Wholesale - 2012 Jeep Grand Cherokee 4 by 4 $165 per month  Thank Vince you are amazing

    A-1 Auto Wholesale

    (93 reviews)

    A-1 Auto gets five stars across the board. The minute I walked in I was greeted by a friendly face…read more The person who helped me was kind, patient, and respectful of my time. I've been putting off buying a car for months because I wasn't looking forward to the experience (being held captive for hours). However, I was pleasantly surprise. I test drove the car, agreed to the terms, paid and drove home. No waiting, no wheeling and dealing. Just a quick straight forward exchange. It was a great experience, as far as car buying goes, and I recommend A-1 Auto wholeheartedly. I love my car, I love the deal, I love this place.

    If you want to experience the attitude and dealings of a textbook, predatory used car salesman,…read morethis is your place. I was looking at a truck advertised at $17,881. However, they MANDATE an extra $2,000-$2,500 fee on top of the advertised price for "VIN Stamping and a LoJack anti-theft system." They they install these on every vehicle before listing for sale and claim that the VIN stamping is legally required. What they don't mention is that while California law requires them to OFFER it, California Vehicle Code § 24020 explicitly gives the buyer the right to DECLINE IT. I requested both the LoJack and VIN stamping be removed because I didn't want either. The manager flat-out refused to sell the truck without them. During our conversation, I got the manager to admit that the VIN stamping only costs them $259. Knowing that a LoJack activation typically runs about $500, they are charging nearly $1,900 in pure, unadulterated markup just to pad their pockets. They are using these "fees" to falsely lower their advertised price online, then forcing you to pay the real price at the desk. If you show up with cash and refuse to be ripped off, they will walk away from the deal. For anyone reading this, know your rights. This dealership is actively violating multiple California consumer protection laws: California Vehicle Code § 24020: Violates your legal right to decline catalytic converter VIN etching.The Car Buyer's Bill of Rights (AB 68 / Civil Code §§ 2982 & 2982.2): Requires a separate, explicit written disclosure of add-on costs and prohibits adding products without express written consent. California SB 478 (The Anti-Junk Fee Law): Outlaws advertising one price and forcing mandatory hidden fees later. Cal. Civ. Code § 1750 (CLRA) & Cal. Bus. & Prof. Code § 17200: Prohibits deceptive misrepresentations and illegal "tying" arrangements. They deliberately avoid putting these items in text messages and emails because they don't want a paper trail of their illegal mandates. They solely prey upon people who don't do their research, the financially illiterate, or buyers who get too emotionally attached to a car to walk away. If this dealership has done this to you, do not just leave a bad review--report them officially to the California DMV Investigations Division, the CA Attorney General, and the FTC. Take your hard-earned money somewhere that isn't putting profits over people. Steer clear.

    Reliable Auto Source - usedcardealers - Updated September 2026

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