I am new to the area and had a problem with my A/C. Lee was…read morefriendly, helpful and fixed the A/C the same day.

I've been coming to Pugh's Service Center for around 5-6 years. I refuse to go anywhere else and…read morewouldn't trust anyone with my cars like I trust Lee and his crew. They've always treated me with amazing care and service. I've never had a bad experience with them, they always go above and beyond. They make me feel like family each time I come in. Everyone wants to find the cheapest place to go but they don't understand with things like mechanics, you pay for their professional experience. I've never had a better experience at any mechanic shop before and will be a life long customer for as long as I live in Jax. I could not recommend this place MORE and suggest you give them a try if you are looking for a shop that will take care of you and your vehicles! Best shop in Jax.

I've been during business with best transmission for the past 25 years.On a couple of different…read morevehicles and I have never been let down. They have a fast efficient teen and Are very good at what they do. I would recommend them if you want good service.Positive attitude and friendly dispositions on top of getting good service. I just picked mine up today and I'm very happy with the work that needed to do in now.I feel safe.

I have used Best Transmission for many years now for various work…read more Everyone there is very friendly and easy to talk with. They are very knowledgeable about trainsmission's that's for sure! I'm always very pleased and satisfied with all the work they perform on my vehicle. I would definitely recommend Best Trainsmission for their knowledge and value. Thank you Best Trainsmission for a job well done!

My car air conditioner was acting up! So hot out at this time of year. Barleys got me right in and…read moretook care of the problem. They are affordable and trustworthy. We have been using their services for years. Always satisfactory and quality Service.

I paid over 5k for cam phaser my truck still making noise running bad they dont give you warranty…read moreor nothing. This is why i still think you can trust mechanic the all

This is the only place I take my car. They give it to you straight and the prices are fair. Can't…read moreask for more than that! No upselling or any shenanigans. Just good honest people.

We dropped our vehicle off early Monday morning and we're told we'd get a call when it was ready…read morefast forward almost 5 days no calls no communication aside from husband and I calling to try and find out what was going only to be told the same thing we are still running diagnostics on it that statement was repeated several times until we finally had enough and essentially demanded to know what was going on and when Ryan explained to me they were backed up with other jobs and they don't take appointments for this reason and went on to tell me several other reasons why our car hadn't even been diagnosed yet with an issue. Needless to say tomorrow is Friday and after waiting since Monday we are picking our car up because we can't afford to keep paying Uber to take us to medical appointments. Shame on you guys you should pay our Uber bills as it was never ever communicated to us that there would be a severe delay with our vehicle. Jennifer Rombalsk

John and Mark and the service technicians at this location were great to work with and kept me…read moreposted on the repairs needed on my 2015 Mazda 6. And most of us know that the cost of a new transmission is going to sting a bit. Let's just say, John made it sting less and was able to get my car going again where I feel like I am able to drive the distance with her and not worry. The guys here let me know up front how much it would be and fixed the issues in a timely and professional manner. Great customer service and I would not hesitate to bring my car back here in the future. Thank you, guys!

I took my car here because of the good reviews. I took it in on a Friday afternoon right before…read morethey closed. They stated they would not be able to look at it till Saturday morning which was fine. About three or 4 o'clock they called me and said that it was going to be a rear wheel speed sensor. They called on Wednesday and said it was finished. I went to pick it up about five minutes before they close because I had just gotten off of work. I picked up the car about a mile down it was still doing the same thing. So I had it towed the next day because I did not want to cause any further damage to my car. They called me the next day said it was fixed and took me on a ride with one of the mechanics or the owner. He told me you have to baby it you can't just press on the gas and go. So he would press on the gas and then let back up some and it did get up to a certain speed. I drove it the next day and did what he said. My husband drove my car that afternoon and it was still making the same noise and doing the same thing. I took it to a dealership and have them put it on the diagnostic machine. And it was the catalytic converter. But I paid $400 for them to replace a part and the part that they replaced was actually a different kind of sensor that did remove the lights from my dash. The ABS light and two other lights so whatever sensor they replaced that they did fix that problem but they did not fix the main problem that I actually took it there for. I might take it back here because they did fix one issue but it was not the main issue that I needed fix. But I guess the dealership said that a catalytic converter would not come up on the diagnostic so but I would assume that most mechanics would be able to figure out that issue.

The short version of the story is that we had to go back to Mr. Transmission (535 Cassat Ave…read moreJacksonville) six weeks after a transmission repair at the tune of $2800 - of course stranded on the interstate! Nine days later the car is fixed again but I wanted the owner to call me about reimbursing the nine days of rental car because I shouldn't of had to rent a car in the first place! He won't even return my call he makes his office manager relay messages and hides behind the fine print on the back of the contract that says "they don't reimburse rental cars". Well if this was my first repair I wouldn't have asked for the rental car reimbursement but I shouldn't have to go back the second time! It turns out that Mr Transmission was given a faulty part but the owner should recoup the money from that parts business and not expect me to foot the bill for the rental car! They didn't charge me for the second repair, but that should go without saying. I would stay clear of this establishment that's nothing against the workers I just have a problem with the owner he won't even call me back that's not the way to run a business so owner buck up and do what's right! I will keep you updated if I do get some action out of this guy, but if he was doing right, he wouldn't be afraid to talk to me, but he knows what he is doing is wrong or he wouldn't have a problem talking with me! Don't hide behind some clause you have built into your work orders to keep from having to pay out money...that isn't the kind of business practice that made Mr. Transmission a 50 year, national company!!! The backlash from an unhappy customer (not a paid actor on some advertisement) and word of mouth on social media that paints a true picture of what is going on will cause more financial damage to a business than paying out a car rental bill - but some people just don't get that I guess. And the other thing the owner needs to remember is the core values that the Mr. Transmission website posts: "Through our core values of DRIVE, Dedication, Respect, Integrity, Vision and Enthusiasm, we value all human life and strive to have a positive impact for all nationally and within our communities" I copied and pasted that directly from the Moran Family of Brands parent company website for Mr. Transmission! DO WHAT IS RIGHT!!! I will review back with an update! Your move Mr. Transmission owner!

Amazing service, fast, and trustworthy!…read more Rocky @ Vickers has become our go to fuy for quality automotive service.

We have been using Vickers for years for our Ford, Nissan and Honda. As a woman it's usually…read moreunnerving going to a car repair shop but I have learned through time and experience, that Vickers is the place to trust. They communicate throughout the process, explain things in a way that a non-mechanic can understand, and are extremely reasonably priced. We have yet to throw something at them that they can't solve, even with a 21 year old car! The entire team is professional and the shop is well managed and clean. Drop off and pickup are both very efficient and accommodate work schedules as well. Don't bother going anywhere else, we have found the unicorn of car repair shops, just call Vickers!

My neighbor took her car into these good ole boys shop, they ( Bill and Bubba) tried to tell her…read moreshe needed a new engine and that her engine had low compression. The cost was going to be $5k to fix it or $10,000 to buy a car from their lot. She literally took the car to Oreillys, after she picked it up and they scanned it, P0300 (random misfire code, she replaced the spark plugs and 1 coil pack, and she had been driving it back and forth to her doctors appts and church for 3 weeks All BS just to try and scam the elderly. STAY AWAY!!!!!!!!!

The communication was on point. I ran out of time, I had to leave the state but he kept me informed…read moreof what was required to get the car back on track.