***PLEASE BE AWARE OF BREAK-INS/STORAGE THEFTS*** Our…read morestorage in Azusa, CA was broken into with no signs of lock picking which makes me think it was an inside job. There were footprints on the wall which also makes me believe they might have came in through the top. I have photos of the footprints on the wall & my mattress leaning against it where the person might have landed or used for leverage. There are no cameras on the hallways & in no which way is this location secure. A couple days ago we received notification of a fire on the basement but management should also send notification warnings of thefts & break-ins. The only thing management offered was one month's free rent. Nothing else was done to help. Storage spaces are paid to keep your items secure & it's frustrating that this happened. Please be cautious & reconsider before renting from here.

I just finished making arrangements in person to rent a storage unit at Extra Space Storage in…read moreAzusa. Vicki was knowledgeable and extremely helpful during the entire process. I thought it would be more complicated, but Vicki made it super easy and a very pleasant experience.

Great service and great prices! AAA Quality Self Storage had the best local prices I could find…read more The staff are very friendly and accommodating. Would highly recommend their service.

I have had numerous storage units over the years and AAA Self Storage is by far, the best of them…read moreall. The entire grounds are well maintained, staff is always avail during normal business hours, all the units are climate controlled and entire property is closely monitored for security. Rates have gone up slightly over the years but they are still very affordable. I am definitely a happy customer.

Found a great deal on this storage unit online. Would recommend that anyone looking for a storage…read moreunit here or any other location to shop online first and reserve the spot just like I did! Much better value and less hassle than going in yourself and finding the right fit for your price range. My opinions on this specific location. It closes at 7pm and you need to be out of the facility by then. Honestly the only con of renting a unit here as the the place here is under heavy surveillance so you can store your stuff here with a sense of relief. They also offer carts for any heavy items with just one request to the front desk. Other than that I wish you the best of luck finding a good storage unit for yourself and hope this review helped!

The facility is clean, well-lit, and feels secure, which gave me peace of mind when storing my…read morebelongings. The units are easy to access, and there's plenty of space for parking and unloading. Customer service was helpful during the sign-up process, and they were clear about pricing and policies.

I've been a customer for just 4 months and already getting a monthly fee increase of $24 per month…read more That's a 10% increase within 4 months.. with no notice! "A postcard was sent" was the response when I called to find out why the increase. I check the mail and definitely didn't get a postcard. Even if a postcard was mailed, they couldn't send me an email? I'm getting those monthly emails showing me they got paid. This feels like sneaky business practice. No apologies for the miscommunication or offer to work with me when I said I would be looking to move to another storage company. I'll be moving my things to Public Storage in the next week. Too bad SmartStop's owners need to squeeze more money and lost a customer. Would definitely NOT recommend this business.

Horrible experience - rat infected &unhelpful staff I had…read morethe absolute worst experience with this storage facility. We rented a unit here to store some stuff of my mom belongings that died of cancer, and when we went to check on them, we were horrified to find that the place was completely infested with rat dropping. We even found a dead rat. Unfortunately almost all of my moms sentimental items were damaged beyond repair. Furniture, family heirloom- completely ruined. I tried to reach out to the staff and district manager Derrick, hoping they would help or at least compensate for the damage, but they were completely unresponsive and dismissive. It felt like they didn't care at all about the situation or loss we experienced. No apology, no offer to fix the issue, nothing. Instead I was stuck with the responsibility of cleaning out the unit with risk my health to see what I would reserve anything that was left of my mom. I was also let with a bill when I had to hire someone to help me hual everything out of my storage that was damaged. I can't believe they let a place this unsanitary and unsafe be open for business. PLEASE do yourself a favor and find a more professional storage facility - this place is a nightmare that robbed me for Over a year. Absolutely awful experience. I would give zero stars if I could!!!!

I hate moving…read more Loathe it. Despise it. Absolutely resent it. It's especially lovely to move in 90 degree weather while a pandemic lingers on. Pink Transfer was a bright, shiny light at the end of a God-awful moving ordeal. Hiring them was like finding an oasis in the middle of the Sahara Desert. Steve and his terrific crew of Virgil and Yousef showed up on a Friday morning. They were right on time. All were super friendly from the get-go. The month-long scowl that I had on my face from the hellishness of packing nearly 100 boxes quickly evaporated when I encountered their cheery demeanor. And ya know what? Throughout the entire 6 hour ordeal of lugging boxes and furniture up and down stairs, these guys maintained their friendliness and positivity. I was so impressed. They worked steadily, all the while making sure my furniture was nicely wrapped in blankets to prevent damage. Yes, they even treated my cheapo Ikea shelves with lots of TLC. Those shelves got the same treatment as my nice Ethan Allen sofa and chairs. No discrimination there. Everything arrived at their destination safe and sound. Seriously, these guys were a ray of sunshine amidst the stark gloom of moving....which sucks even when there's no pandemic going on. I highly recommend Pink Transfer. Their standards are high. If this is not the gold standard of moving companies, I don't know what else is. Ask for Steve Green and his crew. They are completely awesome. Make sure you generously tip for their excellent service and to supply the guys with plenty of cold bottled water and Gatorade in a cooler. We got pizza for them too. These guys work super hard and are professional as heck, so treat them well! Like car collision repair and oral surgery, hiring a moving company is one those services you hope you won't have to use again. But if I have to do it again, I would not hesitate to hire Pink Transfer (crossing fingers and praying to the heavens that I won't have to move for a lonnnnng time).

Don't trust them. This was a while ago and they were referred but they "lost" my $500 printer.read more

They referred me to Appliance Masters in Santa Fe Springs who is NOT a very reliable, reputable…read morecompany for Viking appliance repair.

I have found myself in need of a storage container, I am very grateful to my broker for a referral…read moreto TMSG! They are super responsive, understanding, polite & beyond helpful! I even had the need to find insurance and again grateful to Elisa of TMSG for providing me with a referral for that service, I feel completely secure as well as relieved by conducting business with them!

I was BEYOND impressed and grateful for The Mobile Storage Guy's excellent customer service and…read morewonderful employees. The informative marketing attracted my attention. Their innovative approach to storage retained it. The helpful customer service provided by Wendy and management when I called gained my actual business, and I knew I was through shopping for the best alternative. Yet what will remain in my HEART is the pod delivery driver Esau. This person has a Great Soul. Rarely in business and rarely in my life have I been treated with such exemplary kindness. He has such a wonderful personality--and delivers more than a storage pod. He delivers the real mission of every great company to the community, which is to provide what people truly need when they truly need it. Gratitude is my attitude.