I would not use this company again…read more Our situation began as a water mitigation claim, which is already stressful for a homeowner, but the process quickly became disorganized. Communication was inconsistent, timelines changed, and we were told at various points that they were waiting on insurance coordination before work would proceed. The company ultimately chose not to complete the remediation, removed their equipment, and then billed for more days than the equipment was actually on site. When I attempted to ask questions and clarify the discrepancies, the interactions were not handled professionally. The verbal communication I experienced felt confrontational and dismissive rather than solution-oriented, which made an already difficult situation much worse. Everything was handled so unprofessionally. Because I needed to move forward with repairs and focus on my family, I paid the invoice to prevent further escalation while still disputing the charges. Homeowners going through a loss need clear information, accurate billing, and respectful communication. Unfortunately, that was not our experience.

I had severe floor damage and moisture in the subfloor at my building. Restoration Pros showed-up…read morethe next day and took charge. They immediately outlined a plan to remove the moisture in the subfloor and to disinfect the area to prevent mold. First they removed all of the affected floor planks and safely disposed of them. They Disinfected the entire area and installed super powerful Heaters and Fans directed over the area. In a few days they returned to re-inspect and test everything. No more moisture in the subfloor and it's ready for the new floor to be installed. Restoration Pros were Knowledgable, Professional and Highly Skilled. Their prices were great and they began the job immediately. I can't Thank them enough!

water damage, and the process of mitigation and repair can be very stressful, and disruptive to a…read morefamily. IRH definitely helped in reducing that for us. I have to say, that IRH customer support, professionalism, responsiveness, expertise in their craft, and punctuality was exceptional. I would certainly not hesitate in recommending this company. They certainly do live up to their name IRH (integrity, reliability, and honesty) Thank you IRH team.

IRH did an incredible job in mitigating our water damage, and remediating the flooding in our home…read morefrom a burst pipe. Their communication, timeliness, and hardworking staff were more than we could have hoped for! If you're looking for a water restoration service look no more and call them.

The pipe behind our kitchen sink leaked during the busy holiday season. Sam came out the very next…read moreday and was a steady force during this process, thoroughly explaining everything, reassuring us and helping us think about all the things we might miss during this stressful period of time. Chris was also very knowledgeable and able to answer our questions about drying and cleanup. They helped us with disposing items, carefully and professionally moving large furniture items out, and drying out our soggy kitchen in a very timely manner. All crew were polite and professional. I highly recommend this company! They came through for us!

Watch out for the up charges!! they were recommending unnecessary work to be completed by them for…read morean exorbitant price. Buyer beware.

Wolves in Sheep's Clothing ServPro is a predatory business…read more BE VERY CAREFUL! I would NEVER use ServPro even if my entire property is drenched in water. They are a highly litigious company and in fact that's part of their business model. Read just one of their court cases below and you'll find out who and what they are. Their entire business model from start to finish is suspect. They use people's desperation at a time of disaster to abuse their power and to over-charge 10X for mediocre performance. Their equipment is very old, their pricing is outrageous and you'll never know what the pricing is until it's too late and you are on the hook. Do NOT trust them and proceed with extreme caution. Court Rebukes ServPro Franchisee for Attempting to "Extort Payment" from Victim https://2urbangirls.com/2025/11/court-rebukes-servpro-franchisee-for-attempting-to-extort-payment-from-wildfire-victim/

Amazing! I would rehire SERVPRO of Huntington Beach again in a minute. Don't hesitate, they are…read moretop-notch professionals and care about doing a good job as much as you do. We had a hoarder renter in our high-end unit. The smells were hard to tolerate; the carpets and walls were a mess (see before pics), and there was mold in the garage due to a leaky pipe. The door handles were missing, as were the closet doors. Holes in the walls, greasy cabinets, walls, and ceilings. The smoke detectors were missing, and nearly everything else was either broken or missing altogether. Once all the junk was removed, we didn't know where to turn. We called SERVPRO of HB (note that not all SERVPROs are equal, so be sure to have the correct office). We met with Eddy, and he immediately calmed us down with his soft-spoken manner and his amazing command of the situation. He knew exactly what to do to move us from panic to calm. Eddy not only knew what to do on the repairs, but he also had a keen sense of style. It was as if he could see the finished product through all the ugly distractions. He provided us with a detailed estimate within a couple of days to bring everything back to a fresh and new-looking state. I must say, we first thought he might be exaggerating. I mean, the place was terrible-looking and smelled, all 2,300 sq. ft. of it. As it turns out, he did everything he promised. In fact, we had never seen the place look so good. The provided pictures do not do justice to the transformation. Everything smelled fresh and looked like a brand new home. Their attention to detail was top-notch, as was their constant updates. They met their three-week goal. By the time they were done, the place was move-in ready. Thank you, SERVPRO, and especially Eddy, who stayed with us the whole way. What an amazing company.

One of the best contractors I've hired. We had an unexpected leak that damaged our kitchen island,…read moreand he was professional from start to finish. He handled the remediation, demo, and even gave honest recommendations for other contractors when needed. If you want a clean job and no B.S., give him a call. I had several restoration companies and plumbers assess the damage, and he was by far the most knowledgeable and transparent. I'll definitely be reaching out to him for any future projects.

Eric and his team helped us with our water leak. He took the steps above and beyond by coordinating…read morewith the testing and abatement companies, as well as documentation to our insurance company. He answers calls over the weekends and Memorial Day. We really appreaciate him and his team.

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

Save The Day Restoration was awesome to work with. From the moment they showed up, they laid down…read moreplastic walkways to protect my wood entryway and the clean carpet they had to walk over. And then they created a containment center in both affected areas that had CDC energy! It immediately gave me confidence that they were going to take the job seriously and I was in good hands. At one point, I realized the downstairs carpet padding hadn't been removed (after they had already left for the week on a Friday), and I assumed I'd be stuck waiting until Monday. Instead, they turned around and came back within minutes to fix it. That kind of customer service is not something I experience often. Their quote was definitely higher than the other company I got an estimate from, but I felt like they were the ones who were going to do it right and not cut corners. I feel good knowing I won't have to worry about hidden moisture or mold down the line. Huge shout-out to Danny, who gave me the estimate and led the job, super professional and clearly knows his stuff. And Daniel, who felt like his right-hand guy, was incredibly respectful and kind. Honestly the whole team was great. I rarely walk away from vendors feeling this satisfied, but they really lived up to their name. Highly recommend.

I called Sunday thinking I was going to get a voicemail to leave a message for mold I have on my…read morewindow seals but Megan answered the phone and helped me. I was happy to get an appointment during the week when I needed it. She was helpful and kind. I am very grateful for the help they provided!

I had a great experience with Jarvis. They came out to do an evaluation and were incredibly honest…read moreand straightforward about everything. No upselling, no pressure -- just clear, professional advice, which is honestly rare these days. Jose was the one who handled the appointment and he was excellent. Super knowledgeable, easy to talk to, and took the time to explain everything in a way that actually made sense. You can tell he cares about doing things the right way. On top of that, their pricing came in lower than other companies I had looked into, which made the whole experience even better. If you're looking for a company that's honest, fair, and easy to work with, I'd highly recommend Jarvis and especially Jose.