My Fujitsu central AC system failed. I initially went with the HVAC company who installed the…read moresystem in the new construction. That company failed to show up within the service window, and too late in the day to do any diagnostic testing to find the leak. The next available appointment would have been the following week. I called up APB and got a same day appointment. Trent showed up promptly. He pressurized the system and within 30 minutes found the leak in the indoor evaporator coil. He was very informative. APB will charge $200 for the service call, whereas the other company quoted me up to $970 to do the same task.

They did a great job with my mini-splits for the condo, got everything routed where it's out of the…read moreway and looks good. I've had them back for service after a big storm for a quick cleaning. Professional, courteous and great to work with.

The KK Air conditioning team was fast to respond, professional, reliable and a high-quality AC…read moreservicing team. Myra (office manager) was very sweet and got back to my quote and questions very fast, explained to me whats was included with maintenence cleaning my split AC indoor and outdoor units and was able schedule maintenance with my day time preference in 2 days. They partner with Hawaii Energy and gave me $150 off instant rebate for maintenance cleaning both my indoor and outdoor units, which made their rate very competitive compared to all the other company quotes. Cleaning day I was notified in advance when the technicians were on their way. The 2 technicians were professional and came on time with their company KK air conditioning truck and van. They were both very nice and patient with my 2 curious toddlers and dogs. The cleaning work was phenomenal, and both indoor and outdoor units were squeaky clean when they were done. 3.5% fee for credit card payment and received an email invoice receipt. Im very grateful to the KK air conditioning team and will definitely be calling them again. Thank you KK Air Conditioning!

In mid May 2024, I had our central air conditioning serviced. I contacted this company after…read morereading the reviews. The appointment was made very promptly and Myra was very friendly. On the day of the appointment, we noticed the two technicians were consulting with someone on the phone. We found out later it was the owner of the company. Long story short, they were confused about the drain lines and had to spend additional time "unclogging " them ( which we were charged for). We paid over $500 for this "service"! We were grateful for what we thought at the time was their due diligence and thoroughness. I even wrote a very complimentary review on their website. Fast forward to August 31, 2024 when we discovered a leak originating from the upstairs ceiling. The origin of the leak was an overflow of the drain pan from the air conditioning unit because the drain was not working properly! I immediately called KK air conditioning to let them know and Keith the owner came out. He informed us that the installation of the condensate pan was improperly installed (this is not true because this is not a new installation and we have had it assessed by two other AC companies since then and they did not mention improper installation) which caused the leak and that the technicians cleaned out the secondary drain because the primary drain was difficult to access as it was underground?!? I asked him why weren't we told this at the time since we're not the air conditioning experts and he replied, "they're just technicians " . Keith felt he was doing us a BIG favor by not charging us a fee for coming out to check on this problem. The cost for the damages of the leak was over $53 thousand dollars and took 3 months to resolve. Our homeowners insurance was increased 278 percent for 5 years!

Overall great experience with Standard Air! From our first conversation they were really great in…read morecommunicating our options and next steps. Owen came out to our home today- very efficient and took time to explain how to care for our units. Really please with everything.

I Requested a Quote from Standard Air and got it in a day. I…read morewanted a Tune up on one of ac unit and another one for Diagnostics. Ac went on & off. Chris & partner came on time for the Appt. I told Chris to do the Diagnostics on the ac that when on & off. He and his partner diagnosed it in 5 mins. Gecko burnt monitors . Chris put in an order for the parts and labor. I got the New Quote in 1 day. Reasonable for parts & labor. Chris & partner cleaned and turned up my other ac in 30 /45 mins. Now it runs like new and even better. Chris wrote up my bill and accepted my HECO rebate for $75. Great deal!!

Bayani arrived on-time. Upon arrival he came into our home to look at the split air conditioning…read moreunits. Bayani was thorough, professional and did a fabulous job serving our split air conditioning units. During the servicing process, he made sure to communicate his progress and took time to show us all the dirt and filth that was flushed out of the split air conditioning units. My husband and I are very grateful to Bayani for his professionalism. We've had less than wonderful experiences with other companies on island and we're happy that Bayani is able to help us. I recommend using Bayani for your HVAC needs.

Bayani serviced our split ac system. Our split system was leaking water, smelled and was very…read moredirty. He fixed the leaked and deep cleaned our unit. It smells so good and is as good as new. He was early and asked if he could start before the scheduled time which was perfect. He cleaned after himself and was a professional. He also gave tips to take care our ac system. I highly recommend him for ac service.

These guys are honest and the best, period. I had another company come previously and their…read moreexperienced-veteran looking guy couldn't catch the problem or maybe he wanted me to continue to call him back so he can soak me up. But anyways, two young guys from AC Concepts came, found and fixed a leaking problem and did an excellent job. To this day, my ac still smells so good. Well done! Mahalo!!! \m/

Merrill and his team are AWESOME. Couple years ago, AC…read moreConcepts installed four split units in our office. There quote was 30% less than any of their competitors. They did a great job and continue to support us with all our needs.

They did a great job with what was there. Straight forward and no exaggeration or shenanigans. AC…read moreworking fine.

Roman was the first guy who came to inspect my old AC units and determined what size would be best…read moreto lower the temps based on the size of the room. Very easy going and detailed oriented by documenting pictures and measurements. It was nice since they also offer financing in house through a third party bank. Rates were reasonable compared to charging it. Prices were also very reasonable based on the market. I ended up going with Daikon. You can also choose from other popular brands like Mitsubishi. They can find any brand you want for the most part. Ilya the main serviceman who installed my equipment in my living room and back family room. I want to be sure house stays cool during the summer. I have yet to budget for my upstairs split AC units. But I will highly consider Fuse! One of the other employees who came to help I believe his name is Daniel. He usually services the AC with cleaning but he helped Ilya with the removal of my old split AC unit. They also hauled out the old units! Super awesome! Employees are happy and work efficiently. Price point is also fair. There may also be rebates available for certain energy efficient AC systems. I need to add a photo of back living space and units outside. But I was happy to see they also provided the plastic stand for the confessor fans to sit on the exterior of my home.

Very professional, respectful, and efficient! Great pricing and answered all my questions. We will…read morebe hiring Melvin again next time we need servicing of our split AC units.

They wasted 4 days of my time. 2 they made mistake on his days that I took off and had to…read morereschedule. they worked on my bedroom 9k btu ac for 3 days and supposed to comeback with part they said ordered and never showed up or called me back for update. Left me hanging for days and weeks.

This is for call back due to defective double kitchen sink…read more Plumber Korey was on it and he was assigned the job and did great job and due to my earlier frustration with slow office support (they should just say they are understaffed and slow) that he would follow-up with me. They are on the higher $ide but are worth it. I joined Ohana Club for just in case.

Steve's quote came in at 8-9x higher than two other licensed plumbers…read more My elderly mother contacted Steve's after seeing their advertising and requested a quote to fix a leaking solar water heater. They came back with a proposal of $35,000. After reviewing the itemized estimate, I immediately advised her to get additional quotes. One line item alone was $1,660 to install four hose bibbs (spigots)--something she never requested. There was no discussion about adding new hose bibbs or performing related work throughout the house that would justify this charge. For context, hose bibbs are inexpensive parts (around $5-$10 each at The Home Depot or similar retailers) and typically require minimal labor. We obtained two additional quotes from other plumbers: $4,500 and $3,900 for the same repair. Based on this experience, the pricing from Steve's was extremely inflated and concerning--especially given that the customer was an elderly homeowner. If you consider getting a quote from Steve's, I strongly recommend getting multiple estimates before proceeding.