I called about having my air conditioner looked at as it's been in use now for 10 years and had…read morenever had it cleaned or had any routine maintenance done on it. I found Story heating and air conditioning on yelp and noticed that they were by far the highest rated in the area, so I called and spoke to bill who was extremely polite and helpful. I explained my situation to Bill and he took care of it and charged what I felt was extremely reasonable and he didn't charge to drive the 20 miles from Chico to Orland. Anyway I was extremely pleased with the professionalism and great service provided to me and would highly recommend Story Heating and Air Conditioning 5+ stars.

Came to do maintenance on my 2 ac units. Wouldn't go in the attic cause it's too hot. Arrogant…read moreattitude. Not getting my money. Spouted why ac service guys were so smart.

Our start capacitor for our A/C compressor went out just as Caleb was doing a service call next…read moredoor on a Sunday afternoon. My husband asked him to come over and check on our A/C because it had just stopped working! We were lucky he was able to come right over and check it out. He diagnosed the problem, had the part and fixed the unit in a short amount of time. Caleb is saved us from having to rent a hotel room to avoid staying in a hot house tonight. We've had several days at 100+ degrees!

Needed help quickly on a very hot summer day. It was a mystery assignment and their tech was…read moreextremely knowledgeable and thorough. Even I don't like assigning a mystery to be solved that alone an electrical and A/C mystery. Like a true detective our tech was able to take the time and through elimination and determined isolation figure it out. An arching at the fuse box. Fine work and really appreciate their help!

Our air conditioner stopped working on a Sunday afternoon. I reached out on Yelp and the owner…read morecontacted me Sunday evening with times they could come out on Monday. The technician showed up and quickly saw what was wrong and was able to fix it. Great communication by everyone at the company. I highly recommended Embers!

Thank you so much for the quick service. I was able to contact Embers Saturday morning when the…read morehigh was expected to be 115 degrees. They were out by 11:30 am and had my AC up and running an hour later. I appreciated the prompt responses and being able to pay with card. Robert was amazing. I fully plan to use Embers again and will recommend them to anyone.​

Josh came out to take care of some maintenance on our HVAC system. He was on time and did a great…read morejob giving our system the once over. He didn't want to try to sell us another system, found out our HVAC is 34 yrs old and was well taken care of. I would not hesitate to have Feather River come back in case of issues. Nice,honest techs!!! Thanks Josh!!

Very professional work was done quickly. Hired them now to maintain the system. Thanks for your…read moreprompt work.

wish I could give a 5.5 star rating. extremely fast response and very fast to repair. Jason really…read moreis a professional. Thanks for saving our day with triple digits coming

Excellent work. When I first called they suggested I clean…read morethe filters before anything was scheduled to see if that would fix the issue. Possibly saving me money, unfortunately this did not fix the problem. Jason and Jules came out and went step by step to find out the issue. Turned out to be a loose wire, a bad temp sensor, and low freon. Cool thing was they told me what they were doing so I learned a bit too. I'm now pumping cold air error free. Definitely recommend if you want hassle free service.

Carbs is an excellent company! The employees are wonderful! They have always done fantastic…read morereliable work. I highly recommend them.

Had tripping breaker issues at my home in Paradise. Carns Electric came out the next day and the…read moretechnician found several receptacles that were not installed correctly by the contractor that built the home. The technician was very professional, throughly explained to me what he found wrong and what he did to fix the problem. Carns Electric is a top notch company and I will definitely use them again.

Awesome service! Quality work, efficient, and super friendly. Installed my new Ecobee thermostat,…read morerepaired some wiring to improve the HVAC system, and helped identify that a vent in our home was completely disconnected behind the walls, and cooling the attic space! Jumped in, and repaired the vent on the fly. Will absolutely be hiring again for future HVAC needs. Update: 1 year later, I hired Justin at Upfront for an HVAC Check-Up, and I'm extremely grateful for the time he took to make sure the system was running smoothly. He throughly cleaned the condenser, walked me through how to maintain the condensation pump (after cleaning it), pointed out areas that could use improvements to support continued maintenance, let me know potential issues to keep an eye on, and even talked me through parts that I could purchase to improve the system (if I wanted to save some cash and try to work on it personally). Great value! Very impressive guy, and the best kind of service you could hope for. You don't need to shop around for quotes... just call Justin and he'll take care of you.

We have been in Nevada County for 21 years. In that time we have switched HVAC service vendors more…read moretimes than I care to admit. The reasons are pretty much on a rotating schedule . We all know them- Not showing up for a variety of reasons, technician is suspect , work area left untidy, the actual work was incomplete or incorrect requiring a second service call. The last change was because without any notification the summer service went up 165%. All these problems have gone away since we moved to Justin and UpFront Heating and air We are very pleased with this latest change. Do yourself a favor and give Justin a call Jessica

A leak developed on Sunday in the pipe connecting our well to the compression tank. Ronnie came…read moreover that same day and fixed it at no extra charge for the weekend. He did a great job. He was friendly and helpful and his prices were very reasonable. Highly recommended.

Our family recently reached out to Ronnie for help getting power working for a new fifth wheel. We…read morehadn't met him before finding him on Yelp, but he was able to come the same day and stayed past dark just to make sure we would have things working by the time he was done. Then he came back and spent another full day on a permanent solution for the problem we had, including digging a trench to run the power through, securing things on the roof, patching the wall that had to be opened up, and replacing pavers that had to be removed. He returned last week to help with a different electrical issue on the property and we've had no issues with the electricity in both homes since he took care of them. I can't show the running electricity in photos, unfortunately, and he did such a great job of patching things back up, you almost wouldn't know so much hard work went into the repairs. He was very respectful and friendly and also offered tips about the area we just moved to. Enjoyed chatting with him about a shared family experience with feral kittens, and a cattery he'd built for another customer. His rates were reasonable and we would definitely recommend him to others. We hope to be able to hire him for a plumbing project and fencing work in the future.