Honestly, the best money I have ever spent! Bill was wonderful, I felt safe having him in my home,…read morebeing that I was alone. He didn't try and scam me, which I found with other companies. I can tell you with honesty, after having the ducts cleaned and putting in new filters, our air has never felt CLEANER! I was having a horrible time with dust......... I would dust, then it would be back a few days later. No more! Again, best money I have ever spent on our home. I could go on and on,,,,,, All Air is AWESOME!

Bill found our a/c problem quickly and identified an easy, inexpensive fix that was quoted at 5…read moretimes the cost by another recommended company! It's good to know there are still honest repair people!

Justice was fantastic! He did an excellent job diagnosing and fixing our washer and made the whole…read moreprocess easy. He was knowledgeable, professional, thorough, and clearly knew exactly what he was doing. Our washer is working perfectly again. Definitely a 5-star experience--thank you, Justice!

Austin is professional, knowledgeable, and excellent at his job . He is a great communicator and…read moreexplained things in a clear and simple way. I felt safe in the house with him. I would recommend his services to all my friends and family and will 100% call again.

We needed some furniture put together and called TM. He came over on the same day and did a…read morefantastic job! Very reliable and honest. I can't say enough good things about him. Thank you!

He came out n gave an estimate at no charge!- I liked him but his rates were high compared to…read moreothers I've used in the past!

I contacted Steven with two questions- does his service area include Fair Oaks and does he work on…read moreBlue Star stoves. Unfortunately, Fair Oaks is out of his area - but, he was very familiar with Blue Star stoves and gave me great tips on what was probably wrong and the solution. The factory part was amazingly expensive and not only did he suggest a different solution - he even gave me the part number. Other places I contacted never offered that much help. Topping it off- he didn't make any money from our contact and still took the time to offer his help..

Steven did a great job. Repaired my clothes dryer in about 10 minutes! Very reasonable price. I'll…read morecall them again.

Mike was a great guy. He was responsive and quick to answer my call and he was able to come check…read moreout my washer within a day or two.

Does not respond to text messages and phone messages. Inconsistent rates. Charged me 150.00 for a…read more10 minute diagnostic and another person 100.00. Came highly recommended, but I am very disappointed.

Mike and Rena just came by and gave my old Wedgewood stove a tune up. Not only were they fast,…read moreknowledgeable, and courteous but they were timely and provided great service. They taught me a number of things I didn't know about my own appliance. The "doctor's visit" was quite reasonable and money well spent. The conversation was so good I might call them back to catch back up ;) I cannot give them a high enough recommend

My relationship with RMR started over a decade ago. They were who we called to service our 1930s…read moreNorge. Like most of reviews say, they were pleasant and seemed honest. I signed a contract with them in June of 2016 to rehab the stove, and gave them a deposit. I was told March 2017 as the latest start date. April 2017 - Contacted RMR about start date. Was told they were backed up due selling stoves from their inventory for restoration AFTER I signed my contract, and those took priority. July 2017 - Emailed asking about start date. They said they'd start mid September latest. Months went by, no communication. Finally with some prodding, they picked up my stove on 4/10/2018, almost 2 years after the contract was signed and 1 year after work was to originally start. No communication for a year. On 4/12/2019 Mike emails me to say they had received the parts that needed fabricated and they would start reassembling the stove in a week. They were still looking for a backsplash and work light per our contract. October 2019 - contacted RMR via email for update. Told they put reconstruction on hold due to other projects. Said it would be another month or two. February 2020 - RMR contacted me via email to tell me the stove was almost "wrapped up", and included a picture with new legs and a backsplash. Said the thermostat was in great working order and holding its set temperature at +/-5 degrees. They also mentioned that they were looking for new handles as one had been "repaired" 50-70 years ago and during "cleaning" the glue had dissolved and the handle broke. All handles were in great condition when the stove left my home, but whatever, let them find some new handles. I wrote them back no response. April 2020 - I receive a bizarre email from Mike telling me we were going to have to "wrap this up", as they were over the project, and had no new handles, so I'd have to just deal with the fact one would be missing. I could buy the backsplash if I wanted (even though it was included in the contract), and that if I wanted any further restoration done, to contact another company. YEARS of being strung along. Given excuse after excuse...and now this? I told them this was unacceptable and unprofessional, and that for them to tell me they were just giving up on my project, and then trying to nickel and dime me would not stand. They would finish the project as agreed, or I'd take legal action. Mike didn't like that I stood up for myself and accused me of being "threatening" and "scaring" him, which was ridiculous. I was firm that I wouldn't be taken advantage of and he wanted to play the victim? He even threatened to leave my stove out on the street if I didn't "calm down". The degradation of it all. We agreed to work it out. They'd find handles and include the backsplash. The stove would be delivered, and everything in the contract would be fulfilled. They would give me a full refund and the transaction would be considered complete. This was all his proposal. I willingly agreed to it. We kept in touch over the next 8 months. Things were cordial. They found new handles. Due to Covid snags on their end and mine, the stove was finally delivered on 1/13/2021. After delivery I noticed chips and dings to the enamel that weren't there before. Rust that wasn't there before. The front right burner wasn't lighting as it should. I tested the oven at 400 to see if it would hold a temp, it stayed at 400 so I didn't think anything of it. Water started leaking out as it heated up. The stove as a whole had an acrid smell (and still does). I contacted RMR. Reyna called and said the moisture was normal because the stove had been sitting for so long (clearly in a damp location). The smell was normal. I guess if normal means your stove should smell strongly of rust. A few days later I went to cook a dish that takes 6 hours at 300. The oven wouldn't hold 300. In fact, no matter how low I turned it down, there it sat at 400. I used a couple of the burners to simmer some food. The enamel was melting and chipping off, if it was even enamel, looks more like paint. I would see in the contract they weren't liable for faulty finishes or parts they didn't finish or build personally. Classy. I contacted them to ask them to please come service the oven as per our contract the thermostat is supposed to be in working order and guaranteed for 90 days. No response. I contacted them again, politely insisting they come fix my oven. I got a smug email telling me that their obligations were fulfilled, and that they would no longer be serving my vintage stove needs. At no point did we ever agree that the refund would void our contract. Months later I'm stuck with an oven that still doesn't work properly RMR is run by people who don't hold themselves accountable, and will leave you in a lurch due to their own shortcomings and bad faith behavior. CONSUMER BEWARE!