My husband and I had the pleasure of renting a home from Jodie's company, Professional Property…read moreManagement, for the past three years. When we were initially looking for a home, we wanted something a little further from Travis AFB since I was doing my rotations in Sacramento. Luckily, they had a house for rent at about the halfway point to make my and my husband's commute tolerable. We spent our first couple years of marriage there and even added to our family, so we were a bit sad to move. Jodie is professional and very prompt with communication. If we ever had an issue, we just had to either call or text him and it was handled within a reasonable time frame. He was in close communication with the owner as well, which is likely why things were taken care of promptly. When we had issues with our bank transferring our rent, we also communicated that with him, so we were able to just drop off a check instead. We were able to make some temporary upgrades to the home while renting with them as well. We added a smart thermostat and a doorbell camera without any issues. My husband and I were sure to re-install the existing doorbell and thermostat upon moving. Since we moved from the Bay Area towards the Sacramento Valley, we were able to rent a home for the same price (if not cheaper) as the apartments and some townhomes by the surrounding areas of Travis AFB. That being said, we got the best bang for our buck in that regard. Even with the extra expenses of having a house, such as hiring a gardener for biweekly maintenance and trash & recycling pick-up, the price for renting was still more than reasonable. Overall, we are very pleased with our time renting from Professional Property Management. We had a cozy stay at a wonderful home that we kept up to the best of our ability. Thank you for the amazing rental experience!

Joe continues to impress us and take care of our property. He was our real estate agent for selling…read moreour property in Davis. Very easy to work with, courteous, professional and kept us up to date and informed during the entire time. Our house is now sold, paperwork finished and he made it all as simple as possible. Absolutely amazing job and a wonderful person to work with from start to finish. Thank you!

You know it's going to be a good company when it's one property manager giving another property…read moremanager a 5 star review. Gabe and his team at Allegiance are so easy and great to work with. It's been exceptionally hard to find help with some properties in the Sacramento area that I can't manage myself. During my initial search, most of companies I talked to in the area over promised and under delivered. From the first call, it was clear that they were lacking professionalism, industry knowledge and some never even called me back. I do have high standards of course as I myself have been doing the job for 10 years but I couldn't believe the experiences I was having with these other companies. When I finally found the Allegiance team, I was so relieved. Not only are they great at what they do and got these properties rented quickly, they are just fun to work with and very down to earth. Their knowledge, professionalism, fair pricing, and outstanding customer service also set them apart in the industry. They will continue to be my first choice in the Sacramento area and I can't recommend them enough. Thank you Allegiance Team! Highly Recommend!

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

I'm a property owner of a condo and use Camellia to manage it. The prior tenant has ended her…read morelease and the property was vacant as the covid19 pandemic started and Camellia was working to rehab and improve the unit. During this period we had a number of issues where the condo was broken into and Charlie at Camellia was really on top of keeping the property monitored and secured, including putting up motion lights and a camera, arranging for windows to be boarded (and then repaired) when glass was broken and working with the neighbor who was also troubled by the situation. He also kept in good communication with me on the situation. As an owner you expect a property manager to vet renters, collect rent, etc but I have been quite impressed by the effort put in while vacant. Remember that a property manager is making no money in that situation, and they could have easily told me it was too hard to manage and left the condo in a pretty bad state. I'll mention that the reviews of property managers are tricky. Tenants who feel they were treated unfairly can easily skew the ratings and they're highly motivated to leave negative reviews. If you're a property owner considering Camillia please take into consideration that bias when selecting a property manager. Honestly, if the reviews from tenants are 100% good they may be too lenient.

My experience with Camellia Realty & Property Management was disappointing from the very first…read moreinteraction. When I called to schedule a tour, I was informed that every adult (18+) who might potentially live in the home had to complete a rental application before being allowed to view the property. While I understand this may be company policy and is legal in California, I found it to be an unnecessary hurdle. I believe prospective renters should have the opportunity to tour a home before being asked to submit personal information and complete an application, allowing both parties to determine whether there's mutual interest. When I asked why the policy was in place, I was told it "makes processing easier" if an applicant decides to move forward. I completed the application in less than 15 minutes, so that explanation didn't outweigh the inconvenience from my perspective. The customer service also left much to be desired. The representative came across as curt and dismissive, leaving me with the impression that my interest as a prospective tenant wasn't valued. I have stable employment, reliable income, good credit, and no eviction history. Although I submitted the required application, I chose not to move forward after learning there was a one-week wait to tour the property. Had that been disclosed during my initial call, I would not have applied. For those reasons, I decided to take my business elsewhere.

Ehhh... SPM had a couple houses I was interested in when I was searching for a rental. The times…read morecan be a bit difficult. I think they stop checking out keys at 3:30pm. They don't have weekend hours if I recall. One of the houses the receptionist literally asked for the key back when it was in my hand after copying my ID and writing down the info to check it out. Someone else just approved for that house. I don't know why I was even allowed to check out the key at that point. That was very disheartening and felt unprofessional and awkward. Since I was there I decided to scan their listings and check out keys for another house that was also listed as part of the same neighborhood at the first house and that was move in ready. As I'm following the GPS instructions this description was not accurate. The listing said Green Valley but it was taking me to the Cordelia hills on 680. Sure enough this house was in Cordelia. This house was not in move in ready condition. The toilets were black (not cleaned). The garage door had a huge dent. The sliding door to the backyard was so sticky I got locked out and had to re-enter/lock up by walking out the yard to the front door. The receptionist asked how it went and I was honest. She took the time to write down my comments. So there's some points for that, although I'm not sure if anything was done to fix those issues before the next tenant moves in. A couple days later the first house was back in the listings. I guess the approved applicants backed out. I checked out this house and was happy with how clean and well maintained things appeared. I believe it was a first time rental. So I guess the house condition depends on the owners or how long it has been a rental? So we applied. The application process was stalled and died because SPM could not reach my previous big-box landlord. So I guess it's good they really check. (I also got a call from my HR to confirm.) But it feels scammy they never followed up after telling us they were waiting on the other property management company. Based on these experiences I would not recommend SPM.

Rented a house in Fairfield through SPM and the entire process was quick and easy. Tracy was…read moreknowledgeable, friendly and responsive! A pleasure to work with. Any issue we had with the property was resolved quickly. When our lease was up and it was time to move out we left the property in better condition than when we moved in and we got every penny back of our deposit. Would definitely rent from this company again.

Busted leak. Had to make a fast move and call property management…read more This lady by the name of Tammy B. Called me right back and informed me that she would get right on it. She totally understood how a single mother has to be superMOM at all times. I had to pick my son up from school. She talked on the phone with me while I was driving to the school took my cellphone number and put me on hold. She called a plumber and told me that within the hour she would call me back with the ETA. Ms Tammy called me back within 30 min. She informed me that he would be on his way shortly. Gave me his name his cell phone info just in case. Sh even gave me her direct number just in case I wouldnt get a hold of anyone. I love how she made me feel calm and not stressed. She even made me laugh a little. Very delighted to have someone on the other end of the line to make me feel at home. Thank you Tammy for all your hard work.

RENTER BEWARE!!! I am a qualified homeowner with a 760 credit rating and more than enough…read moreverifiable income. I paid application fees and submitted a complete application NINE days ago. What has followed is a frustrating disaster of non-communication and some sort of game playing. I have been told repeatedly that my application was completed and being sent to the manager repeatedly, only for them to come back and ask for the same information that was already given. I would call to follow up and the Application Specialist would not return my calls. When I finally called back and insisted to hold for him, he would get on the call very disorganized and try to insist he was waiting for me to send document. Then I would tell him exactly when they were submitted, then the next day they would invent some new arbitrary request To intentionally delay the process. They systematically and seemingly intentionally kept me on the hook for nine days until admitting that they rented to someone else! It gets better... they are refusing to refund my application fees!!! Best case: their staff is disorganized and unprofessional. Worst case: there are some sort of shady business practices that are holding would-be renters hostage while they play games. If you are considering listing your home with these people, I would highly suggest that you look elsewhere--I'm not sure they are capable of getting tenants through the process.

If I could choose zero stars, I would buyer beware. Stay as far away from this establishment as…read morepossible. I rented from this property management company and our tenancy lasted just under three years, Debbie lied about the fact that I did not disclose that I had a pet, even though I paid an extra pet deposit and it was in my lease. Regardless, upon moving out, she robbed us for our entire deposit and blamed everything on us. I took this company to Small Claims court andwon Please see attached photographs only a few of my receipts. I am willing to speak to anyone to let them know more about this so-called property management company. My phone number is 707-450-5951 I simply do not want anyone to have to go through what I went through.

Linda, Debi, and Dee are such wonderful people! We just bought a home, but we had been renting…read morethrough them for just about 8 years. We've never had a problem with them. They are fast at responding to any questions, concerns with the property, and getting someone out to fix any issues we had. I highly recommend going through them if you need a property manager to maintain your rentals. They're also a realty company. So, if you decide you want to buy or sell, they can help with that too! Thank you ladies for the years of great service!

Lisa and her team have been absolutely wonderful, working with my Mom and me to rent and manage our…read morefamily home in San Anselmo. We highly recommend her!

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

I wanted to share my experience in case it can spare someone from a bad one. Jim was the property…read moremanager in charge of a property in Woodland, Ca I was looking to rent (1243 Arriaga Way). Essentially all communication with him was through email and in one he casually mentioned he has been getting hacked big time which I should've taken more seriously. I ended up losing $2,500 because his email apparently got hacked again and a fraudulent contract was sent to me. Not blaming anyone however I'm having a hard time understanding why the company hadn't tried upping their security if they've been having hacking issues in the past. After the incident, he didn't try reaching out which I think is weird. If you are going to work with this company/people please please be careful and vigilant

When I hired this agency, I thought I was going to receive better services. The person who is in…read morecharge of helping us with the process of renting our house (Kelly), is very low on her professionalism. When she sends me a message she uses sarcasm and rudeness. Just be careful if you decide on hiring this agency.

We had a very stressful experience with this property management company and would advise others to…read morebe cautious. When we received the keys, the home did not appear to be properly prepared for us as new tenants. The lockbox that held the keys was unlocked and left open with the keys in visible sight. The entire residence didn't appear to have been cleaned upon move in. There was a strong cigarette odor throughout the property, visible staining that raised concerns about possible water damage, and areas such as cabinets in the garage that appeared to have mold or moisture-related issues. We also noticed exposed wiring, a damaged electrical outlet, and no hot water was provided for approximately 72 hours, basic utilities like running hot water should have been accessible on day one of move-in. We documented these issues and reported them right away, but the number and severity of concerns made us uncomfortable proceeding especially with young children. In our opinion, these conditions should have been addressed before the property was turned over to tenants. The property management vendors were also not reliable, as they either arrived several hours later than scheduled or did not show up at all. No one from the management team followed up to check on the condition of the home in person anytime after we received the keys and after we made these concerns aware. Additionally, the property was relisted for rent within approximately 24 hours after our lease was terminated. Based on the short turnaround time, it raised concerns for us about whether the previously noted issues were fully addressed before being made available again. Overall, this experience felt like what was a nightmare, very overwhelming and disappointing. Based on what we encountered, we would not feel confident renting from this company again.

Contacted them with a few inquiries, the approach was not very welcoming. They sounded pretty…read morearrogant. Then I reviewed how they responded to the reviews on their page. I think their tone is snarky and unprofessional. Therefore taking my business elsewhere.

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.