Richardson's would rather have open tables all day long than take a reservation for 3 people. Refused to take my reservation for 3 to celebrate Father's Day even though they have reservations open every 15 minutes for parties of 4. And the last time I was there, we got kicked out of our table to accommodate a larger group. I can't see ever going there again. read more

This place is incredible! Unique in concept of the various rooms in the restaurant to truly delicious food. I am from New Mexico and I tell folks this is high quality New Mexican. My wife and I split the carne adovada and eggs and we have left overs for days!!! Truly great spot!!! read more

Huge portions and their carne asada enchiladas are amazing specifically with their red chili sauce! Highly recommend I've never had a mediocre meal here read more

Richardson's has long been one of our favorite restaurants in the Valley. Today we celebrated the Bizarre Guitar company Christmas lunch and we couldn't have asked for a more welcoming and delicious experience. Everyone loved their choices from the Queso to the hamburgers, enchiladas, Benedict, and Chimayo chicken. The flavors are off the charts. Finishing with the flourless chocolate cake and coffee was the perfect end. Thank you so much to Phil and your staff, we LOVE Richardson's! read more

If you are looking for a place that serves great comfort food of great portions, you've found it. Richardson's had a great menu and variety of options. The food was flavorful and rich in quantity. The service was good, but not great. It felt like our table was forgotten about a few times as it grew busier. Overall, I'd recommend this place for those looking for a hearty meal! read more

Richardson's - Rellenos & Eggs - New Mexican Cuisine Near Me - Phoenix, Arizona

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One of my favorites! Food is always delicious, had Fish Combo it was great. Service was great and very efficient. The restaurant has character, and is unique in its setup. I am already looking forward to the next visit. read more

Well known place with an authentic NM ambiance. We were invited to this place by some friends and made the reservation in advance and I am glad we did because place was packed and we were excited about the experience. It took a while for our food to arrive and hunger and anticipation grew but one third bite my spouse noticed a small piece of metal in his mouth that he spitted out and we called the server who involved the manager. So after that experience we were all very cautious and unsure with each bite and didn't really enjoy our meals. Manager came by and generously didn't charge us for the meal that we returned because of piece of metal and that was the end of that. I would have thought that they could have done something little better than that but we don't know their policies and procedures. read more

This is my spouse's favorite place to eat but unfortunately it has gone downhill a bit since 7 years ago, heck even 4 years ago. We invited two of our friends to join us, so they could enjoy this wonderful place. Typically when we come in our go to appetizer is their elephant garlic plate, well they no longer serve that. Heartbroken. I should have known it wasn't going to be a fantastic night after that. Lol Our server apparently had just gotten over training and was thrown to the lions. Not a single question asked could be answered, he didn't realize half the items we had ordered I guess no longer existed or he wasn't sure what we were asking for, he hadn't tried a single item on the menu. I mean come on what was he trained on?! Unfortunately he was very awkward, forgetful and just wasn't attentive. Food this time wasn't plated very well, it just wasn't top notch like it used to be. Flavor wise, it was still good, but wasn't fantastic. We actually felt bad for asking our friends to join us here. Hopefully they can figure their stuff out, I'm sure we will eventually come back in visit, if they bring back their garlic plate. Lol read more

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Service was pretty bad. Food was decent but too expensive. I asked for no cheese on an item and it came with cheese. Then they double charged my card so I had to get that sorted. If it was busy I wouldn't care but you could see our server joking around with the bartender the whole time. read more

What a great place! Atmosphere, great. Service, great. Food, delicious and GREAT! Portion size, great! Huge dinner portions. Great sides and salad included with most meals. When they tell you the plate is hot IT IS VERRRY HOT! I would love if they had a real kid's menu though. This is what they currently have, some kind of joke I assume? read more

Richardson's - Kid's menu? - New Mexican Cuisine Near Me - Phoenix, Arizona

Food and staff were wonderful, but the flies outside were out of control. We sat on the patio and were constantly swatting flies away from food, drinks, and ourselves. It was a disappointing experience. read more

Went to Dicks at 6pm... walked in and the guy at the bar yelled at us and told us to wait outside. Mind you... I've been here and a giant sewer roach ran across the bar while I was eating so I thought maybe I was being generous going back. This time one person told me to sit down, one person told us to wait outside, and one told us to go to the back. Stressful horrible experience. Your food ain't that great!! Please I'd you're in town skip it. read more

My friends and I went there to celebrate Father's Day after seeing many positive reviews. The place looks nice when you walk in, and we were seated on the patio. It was our first time, but honestly not very impressed. First of all, the light was so dim that I couldn't read the menu properly, I had to adjust my position to catch the light to read and place the order. The service was extremely slow, I understand it was Father's Day, but for the crowd the place had, it could have been better. It took 25 minutes for the server to greet us, and since we all were really hungry, we ordered right then. We got our drinks in 20 minutes, and 20 minutes later, we were asked to change some of our orders as they were out of stock. And after that, it took another 40 minutes to get our food. So it was extremely slow, the food was good, it tasted good, and the portion size was also good, but nothing exceptional for the price. For me, the best part is this place is pet-friendly; all the servers were very friendly to my dog and our server even offered him water. Giving an extra star for that because there are very few places in Phoenix where you can take your four-legged buddies! read more

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Had not eaten here for several years despite finding it delicious that visit. This time, not so much. Took some friends from out of town here to have a southwestern experience. Out of four people, two left their meal virtually untouched and the third ordered a hamburger. Sometimes you need to know your audience! My dish was my own fault. I should've known better than to order prime rib sandwich at a southwestern place. It was not divine to say the least. the other person that left their food untouched may have overestimated their ability to adapt to southwestern food, or it may have just been not good. So I can't really say definitively that the food has gone downhill, but I will say that the one person who gobbled up everything has been known to eat things that would decimate a mere mortal. read more

Such a unique place to visit. You have one owner and he owns these three restaurants all in one building. The center is an oasis outside with tables and a bar. On opposite.sides are two different restaurants. The menus are pretty similar and the food is pretty good,, as well as huge portions. The service is usually pretty good. I had the ribeye with potatoes and cheese enchiladas with egg on top. So filling and so good. The wife had the enchiladas with rice and beans. I can't wait to try this place out in cooler weather so we can eat outside. And I believe the happy hour for drinks starts at 7 am. And appetizers start at 3 pm. read more

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Hands down the best New Mexican dining in Arizona. Los Dos has the heat, but Richardsons and Dicks Hideaway are an elevated experience.

While the food continues to be high quality, tasty and delicious. Service on a Sunday morning for brunch was just bad. The server herself was very nice but you can tell she had more than she could handle for a brunch morning. And this is not due to her being incapable but you can tell they were short staffed. We got the appetizer plates put in front of us, the first one had a small food remains, second one had many more stains. We asked them to remove it and wash it because it was still dirty. I opened my silverware and napkin tile, my knife had a big chunk of red pepper dried on it, gross. At that point I didn't even ask for a knife because I knew it will be a long time for me to get one. Espresso machine was down, took them 40 minutes to get us coffee. We waited a bit and the server came to let us know it's down, didn't provide any alternatives, she was super busy and all we got was that it's down and we're working on getting your espresso and cappuccino from downstairs. Food arrived exactly 1 hour and 20 minutes after we got seated. Orders were placed about 15 minutes after we got seated while we were waiting for our coffee. It was just sad to see how long things were taking, and our server didn't even have any help. I will definitely come back though, love this place and I hope things get better. read more

A friend took us to Richardson's because we really enjoy New Mexican food. I had the enchiladas and my husband had shrimp. Everything was really excellent and the sauces were not too spicy for our tastes, which is always a concern. read more

Richardson's - Enchiladas - New Mexican Cuisine Near Me - Phoenix, Arizona

Excellent lunch here today. Green chili burrito. Very authentic New Mexico food. Their green is delicious. Service was good (I sat at the bar). Great ambiance. Definitely worth coming back for some other dishes. read more

Richardson's Rocks!! That's really all there is to it. The food is New Mexican style, and I can honestly say I have never had a bad meal here. We tend to come more for brunch than dinner, but both are incredible. Some of my favorites are the Carne Adovada (smoky pork smothered in red chile sauce), Chicken Enchiladas (I suggest Christmas style, so both red and green chile sauces on top), and Vic's Meatloaf & Eggs. I particularly love coming for brunch and sitting at the bar. Eric is the lead bartender and he is seriously PHENOMENAL!!! Honestly, he is personable, has impeccable service and makes a mean cocktail. If there are openings at his bar, that is our 1st seating choice every time. If you're hungry and looking for super flavorful food with fantastic atmosphere, Richardson's should be high on your list of places to check out! read more

Loved this place. Came with out of town family and had a wonderful dinner. But be aware the sauces are spicy. The calamari appetizer was excellent The queso dip was really good and had nice peppers in it. The rellano platter with beef and pork was delicious The enchiladas were great. Hubby wasn't a fan of the pork one but there was more than enough with the other two. The beans were just okay but the rice was good read more

Our last experience here wasn't great. Took forever to get service. Another server grabbed the drink order after i asked the hostess if we could be acknowledged. My husband went to talk to him to change one of the drinks as he was ringing them in and he looked at him like he was annoyed (most likely annoyed he had to help his peer which speaks on the morale of the staff). The server was very friendly, I will give her kudos for that. Just felt like she was way too slammed to take full care of us. Forgot a drink or two when we needed refills. My fries were not good and my husband's were worse. I'm 99% sure that they were cooked in old oil. The burger meat over cooked. It's just disappointing to get this food quality from a place that isn't necessarily cheap. Overall I got the impression that's management isn't very strong. Someone should've been there to notice the lack of quality leaving the kitchen and the atmosphere in the dining room. There's way too many other places to spend our money. read more

Richardson's - New Mexican Cuisine Near Me - Phoenix, Arizona

Food, service, ambiance.... This place got it all. This is one of those hidden gems, lost in a corner, wrapped around a wall, twisted down a hall.... But once you find it you wonder....how did we ever missed this? It's one of those understated cool ambiance. The portions are huge, the Service even more. We went during Happy hour. Some places somehow hide HH deals. But Richardson's is proud to offer it and letting us into their good deals. Specially when it comes to margaritas. This place has big personality.... Their food has big personality. Big flavors. I can't wait to try other menu options soon. read more

Richardson's - New Mexican Cuisine Near Me - Phoenix, Arizona

Yummy!! We really enjoyed this place ! Luckily we were seated right away with no reservation. This place gives romantic vibes, there's greenery all around you, when It starts getting dark they light candles, it has an outdoor seating area(that is pet friendly)! We received the menus and a tall glass of chilled water, I love when they do this so you don't have to constantly be asking or waiting for a water refill. I ordered the enchiladas with turkey and chicken, I would definitely recommend the chicken ! The rice was very hard but the beans were good. We also got the surf and turf and lord have mercy those bacon wrapped shrimp! Wow! So delicious! They have a great drink selection from mix drinks to an awesome wine list! We will definitely be back ! read more

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Wow! I don't know what happened to this place, but my husband and I were so disappointed after our meal there! We took some family friends here who had come in from out of town, and we raved about Richardsons, and how good it is! However, my husband's enchiladas were basically filled with sauce and very little meat! I had the steak with crab meat on top and hollandaise sauce. It just didn't seem to go well together I think the hollandaise sauce drowned out the taste of the crab. The steak was good. The spinach dip was made! I was really disappointed. I love this place, but they had one heck of an off night the other night! Oh, and don't get me started on that so-called green twice baked potato? Yuck. read more

Richardson's - Filet with crabmeat and hollandaise sauce. - New Mexican Cuisine Near Me - Phoenix, Arizona

Favorite all time place for New Mexican food. Run don't walk just simply the best Take everyone you know. read more

The food is great but the service is lacking; poor treatment of longtime customers, including with reservations.

Alright - Todays date is 1/28/2023. I called on behalf of my grandmother yesterday to specifically request a reservation, inside only. (Context: My grandma has stage 4 breast cancer and is currently going through chemo therapy and as a result, is constantly cold.) We walk in 5 minutes prior to our reservation to be greeted by two hostesses. Two with an attitude. It's Sunday, gods day, work day further more and these two are disheveled and preoccupied. (You can read this and think I'm being rude, karen like, or simply more just annoying, but I'm here to show my grandma a great experience and can assure you the experience was nothing less than a spirit flight. I've worked restaurant industry so save the excuses of giving people breaks. They have enough staff to supply the Super Bowl.) She then tells me that due to a larger party walking in before us, we now have to be sat outside. I then stated that we specifically called to ensure my grandma was able to be sat inside, and she replies with "well she didn't write that, so I don't know what to tell you, it's not my fault" . K, awesome, not mine either, but let's make a solution rather than a larger problem? I'm not here to argue, I'm here to pay some decent money for a decent breakfast. Hostess solution; I can put you next door at the other restaurant We then go to order our breakfast and they let us know "sorry, we only serve that on the other side" Our server made it happen - and myself as well as 2 others received our breakfast, cold. Our server was then so kind enough to remove these off of our bill. I can't thank her enough for being so understanding and so honest. She understood the problem, never argued and provided nothing short of excellent service. The bathrooms do not have a** gaskets, so get ready to sit on germs. The bathroom was not ADA compliant, so thank goodness we didn't have a wheelchair today. Solution: educate your staff/team on your process and procedure- knowledge is free and can save your establishment time, money, and reviews like mine read more

Richardson's - Dirty, hairy sink - New Mexican Cuisine Near Me - Phoenix, Arizona

Four of us came in for a fun Sunday dinner. We were in the mood for steaks and they for sure have a nice selection on the menu. We started with a few apps, those were great for four to share. Our servicer was on top of us but not overwhelming at all. We were having a good time and the server knew exactly how to manage us :) The steaks were done to perfection as requested. We also tried a few of the speciality margaritas which was a nice change. This place embraces New Mexico cuisine to the full extent. Even the dining room decor has flairs of the NM culture. It's in a good area with plenty of others places to visit if you're visiting Phoenix and staying in the area. read more

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I'm from New Mexico and this food is definitely as good as Mexican food from New Mexico. Service was amazing and food was to die for. The prices are reasonable and you get a big portion for what you pay for. Always a good atmosphere. I went for the enchilada combo with shrimp, chicken and steak. Chile can be a little hott so prepare yourself! Love coming here and will definitely be back for more! read more

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Met our friends here. Food was great. Did happy hour with hubby till our friends got there. Best steak nachos ever . Then did dinner which was also great. Celebrated our friends birthday. Our service let was awesome but don't remember her name. She was very accommodating read more

Excellent service! Food was great. Served piping hot! Real nice place. Nice outdoor area as well. read more

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First time here in Phoenix and we decided to come here for dinner. Food was served fast and our drinks were fantastic! Our server Eric very nice an polite he made the best drinks.. thank you again Eric! Did not get a picture of our food but I sure did get a picture of my espresso martini. read more

Richardson's - Espresso Martini - New Mexican Cuisine Near Me - Phoenix, Arizona

I don't understand how you don't love this place. Anytime I'm in phoenix it's my 1 "must have" meal. I've searched all over Los Angeles and can't find New Mexican food so I have to have Richardson's when I come to PHX. The enchiladas are to die for. 100% would be my death row meal. read more

Richardson's is a standout for spicy Southwestern cuisine in Phoenix. The ambiance is intriguing with its very dark interior, adding a unique charm to the dining experience. They serve large plates of fantastic food--I can't get enough of the enchiladas and somewhat surprisingly the steak (grilled on an open flame), especially the tomahawk listed humorously on the kids' menu. This spot isn't just great for food; the atmosphere is just as impressive with a nice covered patio and additional outdoor seating. They also boast a great downstairs bar, perfect for catching their reverse happy hour. The abbreviated menu there doesn't miss a beat in quality. With three sister restaurants, including Rokerij and Dick's Hideaway which is just up the road and discreet with no signage, there's a consistent quality and vibe across the board. I've been here countless times, constantly recommend it, and always bring clients and visitors. Definitely a Phoenix must-visit! read more

Incredible food and ambiance. Drinks and service by the bartender exceptional on a Wednesday evening. Always recommended to friends, family and customers when from outta town . read more

Southwest food at its best!!! WOW!! Amazing flavors and big portions. I had a jalapeño margarita that didn't make it to picture time (inhaled in less than 10 minutes due to the amazing flavor). Definitely coming back. Ps. Great bar tender too! read more

Richardson's - Carne adovo - New Mexican Cuisine Near Me - Phoenix, Arizona

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In Phoneix for business for a week. We decided to go to Richardson's after a friends suggestion. The place is spacious and has a host of sections for large and small dinner guest. The menu has a variety of Mexican dishes something to please everyone. If you are looking for an affordable family friendly restaraunt. Richardsons is not the place to go. Their very pricey menu is not family friendly at all. There are items on the kids menu for over fiftty dollars. Imagine a family dining with their children in this economy paying over fifty dollars for food items off of a kids menu. I thought to my self Who ever designed this menu must be single and not have children. Because if they did they would understand that many small chikdren are picky eaters and require less foods than adults. The average small child' would be full from a taco or two. The menu is not kid friendly or family friendly. The food was tasty but arrived on an extremely hot metal plate. The plate was so hot it remained hot until the waitress returned to check in and bring the checks. In closing the food was tasty an the wait staff were friendly. But I would not recommend this place for a family dining with their children. It's almost as if the menu was created to not include families with children. With the price of two kids meals at richardsons you could feed your family for two weeks. As a world traveler an some one who dines out frequently while traveling. I have spent lots of money dining out. However, these prices aren't practical for families. read more

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Great service and enjoyed the ambiance. Great Mexican food. Staff was very helpful too. read more

I like everything about this place- even the entry from the parking lot is cozy. We made a reservation for late on a Saturday and then ended up being late- the comedy show we were at went longer than we thought. The hostess was very nice about it, and seated us right away when we arrived. They have a reverse happy hour (9:00-close) which we took advantage of. Loved my jalapeño margarita! The queso dip was divinely delicious. Their portions are large so we shared the New Mexican platter. They have a great menu but this is one of my favorite dishes. Service was very good. I'm always ready to go back. read more

Richardson's - New Mexican Platter - New Mexican Cuisine Near Me - Phoenix, Arizona