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    Rich's Carpet Service

    4.3 (3 reviews)

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    Superior Carpet & Design Center - Photo of me in our 37th year of business

    Superior Carpet & Design Center

    (33 reviews)

    When we moved into our townhome it had old carpet and outdated flooring. James was such a delight…read moreto work with and even recommended colors for flooring because I had no clue what might look good. Like paint you can think something will look good and you'll never know until it's installed. I am glad I trusted James's instinct. His two staff floor installers were also some of the best I've seen. Prior to James I had a carpet installer at another place and the carpet ended up having rolls in it 1-2 years later. AND.. I also had a kitchen remodel where the flooring people allowed water to seep in and the floor was damaged a year later (but it was too late by then and I could not get it replaced). These are OTHER experiences I am comparing to so you understand HOW GOOD JAMES IS. To-date, the carpet on my stair well is still flawless (this is now years later). And the the luxury vinyl plank James recommended are still my favorite in both color and quality. There have been zero issues. They were installed in 2020 and now in 2026 they're still phenomenal (sorry for the late review). We did the LVP flooring in our master bedroom, closet and bathroom. Thank you James!

    We had a leak in our house and had to have portions of our wood flooring replaced. Although James…read morewas on vacation, he took the time to arrange for the wholesale dealer to release a box of wood flooring to my husband for pick-up and I as able to settle the bill with James when he returned from vacation. I have done business with James over the years and he and his associates have always been thorough, professional and responsive. I definitely recommend Superior Carpet and Design.

    South Bay Carpets and Hardwood Floors

    South Bay Carpets and Hardwood Floors

    (170 reviews)

    I hate writing reviews like this because I try to support local businesses, but this experience was…read moreunacceptable. I submitted a request through Yelp on a Friday evening. I received an immediate canned response that clearly wasn't based on anything I wrote or the photo I submitted. It even included a note about ignoring outreach from other companies. The next message invited me to call Joshua Diaz-Blanks, so I did. My call went to voicemail, I left a message, and I never heard back despite calling during their posted business hours on Saturday. Before they closed on Saturday, I texted Joshua. His response was that his grandmother was in the hospital and might not make it. I was sympathetic, offered prayers, and told him we could reconnect Monday or later if he needed more time. Then nothing. No follow-up, no update, no communication at all. On Monday, I walked into Banner Carpets on Artesia instead and purchased what I needed. It was a small $1,300 job, but small jobs add up and reliable service matters. This was handled very poorly, Joshua. I truly hope your grandmother recovers, and if her time is up, I wish her peace. But using a family emergency to excuse basic lack of communication is not professionalism. At some point, adulting is tough, but following through on what you promise is part of running a business. Amateur experience and extremely off-putting. One star Disclaimer: Do not call, text, email, or message me on Yelp regarding this review. I do not want further contact from this business. FOLLOW UP: Joshua texted me to discuss, then went to ChatGPT to craft a garbage response. You decide, I'm a liar and my review is nonsense? So disrespectful to me... 0 stars.

    I'm in the process of renovating a home for rent and visited a lot of different flooring companies…read more I have to say this place is the best. Patrick didn't try to up sale anything but honestly just asked me questions and together we decided which flooring would best suit my needs. This place is family owned and laid back and most of all easy to work with. Patrick's communication was on point and he didn't get upset with me when I had to change the installation date a couple of times during to other things going on at the house. Patrick left but had the pleasure of working with Josh and he was just as great as Patrick. I'm so glad I found this gem! I Will be using them in the future when needed for my own home. Thank you Josh for being patient with me and making installation so smooth!

    Rich's Carpet Service - carpeting - Updated September 2026

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