I was originally a Honda owner until I got into an accident due to a drunk driver. So I decided to go to Carmax to get a car. That was the biggest mistake of my life. As soon as I got to Honda, Alain, the salesman was more than helpful. The way he approached me and my friend who was with me, was very professional and not intimidating. Alain is very knowledgeable when it comes to car and had all the patience in the world for me. I overthink about everything so the fact that he was more than happy to explain the car's value and functionality was perfect for me. He definitely made the process of getting a car easy. Not to mention the finance manager that helped me afterwards. Steven was amazing as well, he was fast and efficient. Because of these two, I will always recommend Honda to anyone looking to get a car. They will have my business forever. They're awesome. read more

Purchased my 2017 Honda Civic Hatchback at this location. Throughout the years I have had some issues with the AC which has been very stressful given the costs to repair + living in South Florida heat. Israel with the Services Team was able to help me this last week - he was very attentive and responsive to get my car serviced in a timely manner. He took charge of the situation and that is much appreciate! Thank you, Israel. read more

December the 8th I took it to honda to retint the rear window because they left it full of bubbles the first time. They dented and scratched the left rear. I took it back the 9th and talked to the service manager it didn't sound like he wanted to take responsibility he told me to come back for a quote. So I came back the 11th and spoke to someone else this new guy said he would look at tapes and call me. The 26th I received an email an apology email but it's now the 28th and they still have yet to fix it. read more

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Talked to "Ron" on phone. He says d can me in right now. Had the car and guaranteed price. Drove 45 min and all cars were sold out they said after having us walk us and down stairs and into a few garages! Oh we can't find any. Oh and the deal doubled! Con artist salesman. The manager Elvis just said sorry. Oh and "Ron" went home of course. So dishonest! Don't waste your time there! read more

Rick Case Honda - Auto Repair Near Me - Davie, Florida

On 4/30/24 I had change oil appt. at the Express department and I was running late and called to let them know. When I arrived I was greeted and Leandro took my info and told me I can wait in the lounge. 1hr went by and found it weird that I was still there, it's oil change. I decided to go outside only to see my car hosted up and mechanic yapping away in the office (didn't know he was working my car yet). One of the managers sees me looking at my car and saw him go in the office and spoke to the mechanic that was yapping away and then I saw him walk to my car close the oil valve and car was brought down and then it was done...seriously I was made to wait 2+ hrs and no apologies or nothing. I always went to Rick Case to get my oil change because I had a Honda and only trusted them to do it but I'm not happy with this treatment. After reading my bill I saw that they put that I declined diagnostic test which I NEVER do... read more

I brought my 2023 Honda Civic that had been damaged in a parking lot to them and the team there did an amazing job! They fixed it like brand new and they treated me like you would treat your best customer. They were professional and friendly. Turned a bad experience (the damage) into a great one (car fixed like new). read more

Called to inquire about service for my vehicle 5:30 pm on a Tuesday. they transferred me 3 times, the last transfer sent me directly to voicemail. question unanswered and still need service done. will take my car to a different dealership. read more

We purchased a Honda Civic 2023 about two months ago and still have not received the second set of keys for the vehicle. We have contacted the salesperson, Reymer Romero and the General Manager, Malik Saleh but they have not even responded to our calls or messages. read more

Purchased a used truck from Michael on Saturday. Not even a week later, 6 days to be exact, the check engine light comes on. I immediately texted my salesman at 5:30am. No response until almost 2pm after I also called the financial mgr. He didn't answer either. So at noon time, my husband wrapped up the job he was on and we headed to plantation as we live in Lake Worth. When I get there, I was surprised to find out the "guy" that knows about this truck is on vacation. So they said to take across the street to Fuzzys. I take to Fuzzy's and they through the machine on it and the oxygen sensor or catalyst converters are bad. They can't help me either and tell me to come back on Tuesday morning. I made sure to ask him if the problem will do further damage to engine or truck by driving while the light is on. He said NO. So here we are Tuesday am heading back down to Plantation. We get there and they make us wait over 3 hours to tell us they can't fix the problem. So back across the street to Rick Case where the supposed Manager Andrew gets involved and send us to American Muffler. My husband speaks to the older gentleman with white hair. He comes out, hits the cats with a beam and proceeds to tell us that Rick Case is pulling a fast one on us that someone stole the cats under the Toyota and put "aftermarket" ones on there cause of the price being way cheaper than the original ones which is causing the o2 sensors to go bad. He proceeded to send us back to Rick Case. Mind you this truck is only getting 7mpg at the moment. So then Andrew proceeds to tell me to take it to Toyota and they will fix it. So once again, drive all the way home with a broke truck. Their customer service/employees never offered me a rental or anything. So needless to say, I come home, make an appointment at the Toyo dealership near my house here in Wpb. I call Andrew to tell him I have my appointment for Saturday at 7am. He proceeded to tell me that his dealership isn't going to pay to have the original ones put back on here and basically I have to drive with the check engine light on. That he does it in his car/truck and I'll be able to feel when my truck isn't driving correctly. Ughhh NO! This is unacceptable business shenanigans. I just gave them $2500/down on this truck and am paying over 600$/mo on a truck with the check engine light that stays on?!. This is poor customer care and now it is going to cost them even more because my attorney will be handling this so not only will they pay to fix this truck properly, they can pay for the days my husband missed work, the gas bills, and lawyer fees. You don't sell a vehicle to a customer and it basically break within a week. My husband risks his life every day and we gave yall our hard earned money, to get treated like a POS. All I can say is you will be hearing from our attorney and now since you wanna give me even more of the run around and yall not stand by what you sell, you WILL pay double for the trouble if not more. Andrew and your GM you supposedly talked with, you will be hearing from and about me in your future. I will tell and advertise your shitty service and the crap you sell there at Rick Case in plantation. read more

I had auto accident in mid May 2024 in my 2024 Honda Pilot. Had the repairs done at Rick Case Honda. All was fine. Picked the vehicle up. Like the way it was repaired. I was kept up to date on what was going on. Even a week or so afterward, the insurance company had to pay an additional $500. The funds were sent to me. Yuri at the dealership contacted me in reference to the additonal funds. I immediately transferred to the owed funds to the dealership collision department. So, just a few days ago is saw this piece of plastic fixture on the car flying in the wind. I took a look, pushed it back in, but it wouldn't fit all the way. It looked as if someone pulled it out, stretching it to the point that it does not fit in properly. Now, this collision departmeant it the only one who worked on the car in that area. I called 3x's on 3 different days. No one cared to call me back. I even sent an email to this Yuri, no response. I will never, ever, deal with this place ever again! if its not about them receiving money, you will never hear from this. Little to they know, I'm not done. This is the email sent: Yuri, I have made 2 calls to you (6/12 and 6/13) explaining the issue, and asking you to return my call. To date, you have failed to do so! If this had to do with funds, I am sure I would have heard from you immediately. For whatever the reason you have failed to return the call, this is not a good look for business. If I don't hear from you by Monday, I will present the issue by other means. As of this moment, I feel as though I am being ignored. I offer no apologies!!!!! read more

Made an appointment to see a specific vehicle and when I arrived on site, it wasn't there and a hassle to see what model I wanted. I spent almost all day there and ended up purchasing a (different) car from Rick Case ... but after trying to leave the lot 3 separate times. I don't feel like a valued customer and their follow-up isn't very good either. It really had the signature "bait and switch" scheme from the get go -and in retrospect, I should have ran away when they didn't have the original car I discussed instead of sticking around. read more

We were looking for a car for my son and had a great experience. Our sales person was Reymar Romero. He had excellent customer service skills and did his best to help my son find the car/color/miles he wanted. It was a tough job due to our budget but he was able to do it. He kept in touch with my son for a couple days until he found the perfect fit for us. We then went to pick up and sign it was an overall easy and fast process and I couldn't be more thankful. We will be back for sure. Thank you Reymar for your excellent service! read more

I wanted to give 1 star, but gave two because of the rep that helped me throughout this process. I originally went in because of what I thought was my starter. I got it towed there and the rep helped me with what I need to do once I got there. My car was looked at and I was quoted for the starter. Unfortunately there was other issues with the car that was the issue but I was never told about them. I drove away spending almost a thousand dollars. Two days later my car did not start again, I paid to have someone come to my house to check everything again, that's so shameful. My battery terminals were not tighten on the battery and miraculously the battery was dead. So now I had to buy a battery which puts me over the thousand dollar mark. This was really unprofessional of the mechanics working in the back. It makes Honda look bad and the rep that tried to Excell with his service. The integrity was lacking and showed, the mechanic was negligent and that wasn't the only mistake. After buying the battery and changing that, I did notice my intake hose was not attached and ripped. Not one person mention that to me before driving off or during the time I was told that a full diagnostic will take place. I had to duct tape the intake hose and drive a hour back to the dealership AGAIN! I had to pay for an intake hose and then while there I was told "oh yes they seen that when you first came" . If that was seen why wasn't I told!!!! If you don't want to work as a mechanic then don't do it, you're getting paid all that money to do a job. You don't want to go to a restaurant and have your food not cooked properly or etc. I don't even want to mention how my transmission fluid was dryer than month old turkey. Nothing was in it at all, I was told my transmission needs to be looked over (ONCE AGAIN AFTER I CANE BACK). Maybe if I had fluid in it that will work for it smh. I'm disappointed, because I want my Honda to last but it seems like Honda doesn't care for that because they want you buy a new car with every visit. If I have to buy a new car it will NOT be a Honda. I'm disgusted. read more

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I've serviced my car at Rick Case Honda several times and was very happy with it until they tried to upsell me on service that I didn't need! So I no longer get my car serviced there for lack of faith in Rick Case Honda. Not long ago I had them replace the battery in my car key. The battery recently died again and they had screwed it back together so tight that the screw got stripped! So I was not able to fix the battery. I called Rick Case Honda service dept. where I had it done at the cashier's desk and spoke with a woman who told me to bring it in and they would take care of it. So I just brought it in and they were going to charge me for the battery and to break the back off and to replace the back! I explained again to the Luis that I had already spoken with someone who said they would take care of it and that I'm not able to get it fixed anywhere else because the screw is stripped! He went to the back room to talk to someone and came out and said he would replace the battery and screw but would have to break the back side of the key off to get it open. I asked why he wasn't able to just drill out the screw therefore not having to break the case? He said they didn't have any drill that could do that. So he pried the back off of it replaced the back, battery and screw. But then said there was a gap because of having to pry it open and that he couldn't get it closed completely without screwing it in too tight again. I asked to speak with the manager and without even checking, he said he was going into a meeting soon last he spoke with him. When I asked him to check to see if he had left yet, then he came back and said he wasn't there. I asked for his name and he simply said "Robbie". I asked when he would be back and he said he didn't know. Then he asked one of the other girls and she said he already left for the day. Being that he's the manager, I ask for his business card and they both said they didn't have business cards there and that the customer service desk has them- which I find hard to believe they don't have his car there?! But I went to the customer service desk explained the situation to the gentleman there and he asked me "didn't they have his business card there"? I told him no, they claim they don't and sent me here. He rolled his eyes and said let me see if I can find the card and explained that he's only the manager of Parts but that maybe I want the manager for Service? I said yes, that's who I asked for. So I now have a card for the service manager, Mark and will call him directly. You can see by the pictures, the gap he left after the so-called repair! Needless to say for a dealership, I'm VERY disappointed for the lack of care and attention for customer service- especially of a customer who owns a Honda and has always owned Hondas! Maybe it's just the cashier area that needs to be retrained or replaced? I would never expect this kind of customer service from a Honda dealership when I've been bringing my car here for quite some time. I had considered trading my car in and upgrading, but now I think I'll look for a different type of car or get my next Honda from a different location altogether!!! read more

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David Marrero was our salesperson. He was amazing! David got us the best car for the money. He understood the tight budget we were working with and closed the deal- where other salesmen from other dealerships could not come close. David has a customer for life! Highly recommend him if you are in the market for a Honda. read more

Saturday I was interested in buying a car. I was at Coral Springs Honda. I was pursued by a salesperson and a finance person at Rick Case Honda. I completed all the paperwork and they had the car I was interested in. I drove 45 minutes there and met them. They assured me the sale was a lock. The saleswoman say next to me with the keys to the new car. They were getting ready to disassemble my belongings out of my car. The salesperson then disappeared and was nowhere to be found. I came across the finance guy and he assured me it would be done in 20 minutes. He then disappeared as well. The other employees were sort of dumbfounded as well. Finally after wasting 4 hours of my day off I left. After getting someone on the phone they said they would have to call back the next day. Never heard a thing. That is no way to treat someone. My sister is looking to buy a Honda now. She will not be going there. We both will probably be going to Honda Coral Springs. Very sad outcome to what seemed to be a good day. Regards, Eric Mirsky read more

so happy with my experience. very patient people and very nice. thank you to Danny for helping me was very helpful

Came for service and was provided 5 star treatment from Danny G and Duane M!!!! Both were knowledgeable and friendly! I was advised what was wrong with my car and provided paperwork to prove what was wrong! I've been going to a local mechanic for years and never was provided this type of service! Will definitely come again! read more

Rick Case Honda - Outside - Auto Repair Near Me - Davie, Florida

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I bought a 2021 Palisade from Rick Case. They enticed me with a free service package for maintenance and oil changes. I got one Service and then was denied the next two because I was 1500 miles past due and 3000 miles past due. The REASON I was over the mileage is because it takes over 3 weeks to get an appointment. They are kind and respectful when purchasing but they couldn't care less about servicing your car. Would NEVER buy or go to Rick Case again. Try and call for an appointment and see how Long it takes IF they even answer the phone at all read more

I never bother writing bad reviews but others need to know about this horrible experience. First impression, the facility was pretty amazing. Very impressive. Has everything to accommodate customers. The back story on how it was built & who runs the business is pretty cool too. I went into the dealership to buy out my leased car. Easy transaction you'd think. They tried for 3hrs to break me down to buy a new car & or tack on a bunch of stuff I didn't need or want. I just wanted to buy out my car and finance the rest of my payments through Honda. When it came time to sit and finalize everything with Joel Abreu (the finance guy) it all went down hill. He lied to me about a charge on the contract I had asked about. When getting home and reviewing everything again I realized this. Legally I had the right to cancel this. Getting ahold of him to do so was awful. He wouldn't return my calls. When I finally got him on the phone he was extremely unprofessional, mumbling his words, making up excuses for why he didn't call me back etc. Then to top it all off this added transaction he misled me on was already added to my monthly financial statement. Which was an extra $3,000 +. This ended up effecting my credit score minus 40 points as it looked like I missed payments and had late charges or something. In the end the $3,000 + was taken back off my bill but my credit was still affected. If you are planning on financing anything at this dealership make sure you are not working with Joel. My lesson learned & advise. Even if you think you understand everything on your contract don't be in a rush to sign it. Take it home, have another look. Bring it back at your leisure. Awful experience! It gets two stars because of the back story on the dealership. My wish is that this place in the future flourishes with good customer service & truthful employees. read more

Car shopping is one of my least favorite activities. For 15 years I was fortunate to have a job with a company car so I was spared the tiresome exercise of haggling with less than forthright dealers. I will never understand why car buying works this way. I believe a price should be a price. Could you imagine walking into Publix and trying to haggle over toilet paper? I never had any intention of going to Rick Case, especially after reading their Yelp reviews. Except we had several bad experiences at dealerships already, so I believed Rick Case could not be any worse. Besides, I Rick Case was one of the largest, Honda dealerships in town, so I figured they would have a large selection of CRV's, the car I already decided I wanted. As I thought, the dealership did have a huge selection of CRV's so it was just a matter of deciding on the color. Before going we had used the True Car app which had given us a fair price. I would highly recommend the True Car app. The only reason I have taken off a star for Rick Case is because the dealership did try to lowball us on our trade-in. Unlike other dealerships however, Rick Case did up their offer to an acceptable one. Apparently, they really did want to sell a car that day! Gonzalo Jimenez was our salesperson. He was very pleasant and did a great job. There was no high pressure sales pitch and he was very patient (it can take a while for a lady to decide on a color you know!) After our purchase he stayed with us to make sure we knew about all the features of our new car. Unless you know someone, I think buying a car can be a crap shoot. I hate the haggling and that's why I really liked working with the True Car app. On the whole, Rick Case was very easy to work with. My Mom has also leased a couple of cars here and has had positive experiences. I would definitely return. read more

Rick Case Honda - Very good experience! - Auto Repair Near Me - Davie, Florida

I was in yesterday to have my car serviced. Luis Anzola, waited on me. He is amazing he was detailed oriented and helpful with any concerns I had with Honda. Kind and curtious too, he even gotten a part I needed for my car and scheduled it sooner to be delivered for I have to go out of town and was concerned about the long drive. This place is awesome! I traded my car in about a year ago and bought from Rick Case Honda, I highly recommend them their cars, team, staff, and service 5 stars all the way!!!! To my new bro Louis, thanks again for the top notch service yesterday! Cheers! Thank you Anthony Tamburrino read more

This store was great until They allowed their employees to steal out of my car in service Corey wells promised reimbursement over stolen items and stated "if even a quarter was missing well replace" which was a lie They claiming service guys that went into my car are over 50yrs old so they have no reason to steal... thieves have no ages limit. Spent all day trying to contact higher ups only to be ignored They offered store credit towards service but how am i to trust them working on my car after this? read more

I took my car in for routine oil/ filter change .i told them as the original owner of a 2018 Santa Fe that I had to add a quart of oil and the oil was ver duty and gritty, that was new. after the clerk asked me if I was the original owner about 5 times to which I said yes . He said if i was the original owner they could ask Hyundai to ok an "oil consumption test", which would require bringing the car back at a thousand miles. so I had to sign an affidavit to that fact, which I did. The fact that Hyundai lost a class. action law suit because of catastrophic engine failure was never explained to me and kept hidden until I google it. So now i have to come back at a thousand miles so they can check oil level. never mind that this poses a risk to my family and to others on the expressway of sudden catastrophic engine failure which is the documented history. Just pathetic Hyundai. read more

Worst service ever. Completely unhelpful, came in trying to give them the business due to accident after already previously coming in to get an estimate. After I told them I got an estimate they told me that gentleman no longer worked there without giving any direction as what to do next. Next available appt was 4 days later (after the person I spoke to before coming in said no need for an appt), asked if I could leave my car there and they said no. Even though the car could be u safe to drive with a bent muffler. Ridiculous. This place sucks in customer service. If I could give zero stars I would. read more

Crazy. First service was 5000 Mile oil change with tire rotation. 9:30 appt waited 2 1/2 hours. Total was $199 and they failed to put my tire valve covers back on. Fast forward to this morning made a 7:30 am appt. and was the third car in line for my 10,000 mile service again oil change and tire rotation. When I booked my appointment I had chosen the Rick Case recommended 10,000 mile service which came out to $79, when the gentleman at the service desk called me around to see the price that it was going to be. It showed up as $212. They had decided that I needed all this extra stuff before asking me and that I didn't need so I made them take it off and guess what I still waited two hours. For an oil change and tire rotation. I wish I had known all this before I bought my Honda never had these issues at Weston Nissan. Lesson learned. read more

This is a review for purchasing a new car, which is usually a pretty annoying experience, but I have to say this time is was pretty pleasant overall. I was able to negotiate a price they weren't happy with but accepted and dealing with the finance guy was easy because I had already negotiated the rate before I came in. It pays to do all of your research ahead of time, no matter where you go. I was in and out in a reasonable amount of time, my sales guy delivered my new vehicle to my house the next day, taking the time to show me how to use all the new features and even made a follow up call a few days later to make sure everything was OK. read more

Had my car repaired here through Geico they use them as a preferred auto repair shop. Long story short they don't use OEM paint. The area that Rick Case painted over is already peeling in the clear coat. Shop did not want to honor work due to the fact it was done a long time ago. OEM paint is fine only the area they did is not. read more

Took my vehicle to Rick Case Collision Center this to have body work done following an accident. Had an appointment made via phone with myself and insurance adjuster. Upon arrival I am told they have no record of my appointment to drop off vehicle. I show service attendant email sent to Rick Case by my insurance adjuster confirming appointment and me telling them I called and made appointment. I was told by service attendant 'I make all the appointments and did not get yours.' I ask if there is something they can do as ** did made an appointment and took off time from work to drop off vehicle. Asks what appears to be a 'manager' and she says that have no record you can come back next week. No regard for customer. No regard for my time. Not accommodating. No customer service. Why work in customer service if you are not there to serve your customers?? Needless to say, will not be bringing my vehicle back and and recommend stay away at all costs if you value your time, sanity and want to be treated with good customer service. read more

The bad experiences outweigh the good ones at this place. I have two vehicles that were purchased at the Rick Case Honda in Davie. Their service center is a hit or miss always. You sometimes get a good service advisor when bringing in car for maintenance but that's rare and seems like the good ones don't stick around. I have taken my car in for maintenance and service there through the last 5 years. They always try to sell you something. Most service advisors know to communicate with you when there is something that they claim your car needs in addition to the regular maintenance. However, during my last visit in October I had y car serviced and asked for windshield wipers to be replaced. Something so simple has been a mess. They only had the passenger refill in stock and not the drivers side refill so without consulting me, they just replaced that one. Charged part and labor. I was upset when I picked up my car, no one advised me of this or I would've said never mind, what's the point of replacing one side only and paying almost the same amount. I had to leave but called in to speak with the service manager on my way to an appointment that day. I was told he wasn't available so I left a message for Alejandro (Alex) Asst service manager. That was Saturday, October 9. On Tuesday, October 12th I called and finally spoke with this person who said they would look into it and would call me back. On October 20th, I called again and he apologized for not calling me back and said he was looking into getting the part back in stock and then would call me back the next day, Thursday the 21st. It's November 3rd and when I call, I get asked 20 questions about why and who and when, then told he would be notified that I called. It's safe to say, I will find another place to get my car serviced!!! read more

By far my favorite dealership highly recommend, large selection of vehicles. Thank you Antonio, Malik, & Roger for making my buying experience smooth and easy #2021HondaAccordTouring2.0T read more

Rick Case Honda - Auto Repair Near Me - Davie, Florida

Went to Rick Case Honda and had the best car buying experience. The sales rep Reymer and sales manger Reinel were very attentive and worked diligently to ensure what I was looking for in a vehicle was found. Seamless, quick and friendly transaction. If you are looking for a vehicle head their way! read more

I went to Rick Case Express Service and told them my tire pressure light was on. I told them I had put air in but the light still remained on. They said I just needed to reset so they added air after I had done the same and had me reset. The light flies off but the next morning morning I come out to see a nail in my tire so back to express service I go to spend over an out waiting for them to fix what they should have fixed the day before but were to lazy to check. If this had been the only issue I have had with them I would not write a review but they have gone downhill on a regular basis and I have had the worst customer service ever. On to a new dealership. read more

I called 32 minutes ago to test drive a specific car. My husband and I jumped in the car and came down immediately as we know the situation everyone is in. The manager told us that he sold two cars in 32 minutes. Even in this environment, I find that hard to believe. Please don't blatantly lie to me. Just tell me over the phone that you don't have any. Thank you for wasting my time and fuel. read more

I can only say that I experienced a lack of integrity from several people there. Credit manager, manager and overall a lack of integrity. They like to say things and if you walk away and come back they don't honor the deal. I had it in writing, went to lunch and they said they can't honor it. I said I have it in writing they said no. This was my daughter's car deal. I had a brand new car - the electrical system had to be replaced. The ac compressor had to be replaced( all by 2nd year). All I can say do yourself a favor and take your business elsewhere. If it had been one issue- I could have said well sometimes they drop the ball but their culture and way of doing business lacks integrity. read more

They have a great location and good service. The pricing if it's not a Honda is high though (I just found out there is a huge difference between if you have a honda and if you don't... and I don't any more- so I'm disappointed) but I am annoyed to have to change because their waiting room is very comfortable and everything is within walking distance! (Everything = starbucks, Dunkin' Donuts, chili's, a Publix... Panera... everything!) so... grrrr! read more

Stopped in here today to talk about buying my lease since I just made my last payment. I forgot the salesman's name, he never gave me his card. Anyway, I asked for the payoff amount and the salesman kept trying to get me to lease another car. I kept telling him I want a payoff so I can just buy the car outright. I had to ask three times for a payoff. This salesman was going for the kill ( the sale) and not at all trying to create a rapport with me. I went to Coral Springs Honda & Hendrick Honda in Pompano Beach. All three dealerships charge a bogus $799 or $699 dealer fee. This dealership wouldn't remove the BS fee. Hendrick was the only one that removed the fee completely, so I'm going there tomorrow to do the deal with them. Rick Case has a nice dealership, it's huge. They even have a gas station and self serve car wash. I guess today we just had bad luck at this location. read more

I purchased a car here May of 2020. In December, I referred my boyfriend's mom to buy a car here. She bought the car & I was told I would receive a $100 referral check. It's been over 6 months and I have yet to receive my check. I've gotten many different stories as to why it was taking so long. 3 weeks ago, my salesperson Luiz told me it was mailed out. Which was clearly a lie. I will change this review once I get my check. It's ridiculous that it takes 6 months to mail a check that was promised to me. I will never return to Rick case Honda because of how this one situation has played out. read more

Called beforehand to confirm availability of a part I wanted to pick up. I live 1 hour and 30 minutes away, so I wanted to confirm before making the trip. They assured me the part was available, so I went on my way to pick it up. Once I get there, it turns out the part was never in stock. Wasted 3 hours of my day driving there and back for something that could have easily been confirmed when I called. Overall, terrible service. read more

Collision center was great. I got into a small fender bender and needed my front bumper replaced. I walked in for an estimate and was seen within an hour. I was able to bring my car in the next day to get repaired and had my car back within 24 hours. Overall, a very quick and easy experience. The price was also very reasonable! read more